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6 reviews about Best Friends Pet Care Centre

verified email - 11 Aug 2013

This place has amazing service and are always so happy to help me with whatever I am looking for and offer their best advice on a particular product. The staff are always extremely friendly and you can tell all of them have their love for animals!

Approximate cost: $100.00

Thanks for your review @hollyp4!

verified email - 20 Apr 2012

This is a huge pet store, with a big range of items for all different pets. They certainly have everything that I've looked for with various different pets in the house to look after. Unfortunately, with the big store and massive range comes a feeling of impersonal and uncaring attitude. They don't necessarily know a lot about animals, and for most staff there it feels like its just a job, not a passion. Their prices are expensive, especially compared to ordering online. I shop elsewhere now for better service and advice.

Hi @zalanoocas, thanks for your feedback. We are huge! I'd like to invite you to our upcoming Fish Care month in August. We will have great specials on the entire department! All of our staff have just gone through the first stage of training, which is an ongoing program for us. All staff must complete units on pet care each month to make sure we are giving our customers the best advice. I hope you consider giving us another try. Best regards

verified email - 19 Feb 2012

Been visiting this store for a few months then a mate bought some fish there and recommended some to us. We recently bought some fish and dog toys there with good prices and nice people to serve you.

Hi @CrystalC, thanks for the feedback! Fish care is a real passion at our store (as I'm sure you noticed!) Best regards

verified email - 12 Jan 2012

A big big big pet store! You can get anything and everything here, its a shame ther service needs a lot of attention and the prices could be a lot better!

Hi @KarmonS, thanks for your feedback. All of our staff are now undergoing constant customer service and pet care training. If you would like a personal response to your feedback, please call us on 07 5478 1088. Best regards

verified email - 12 Jan 2012

The groomers are great with the animals. The animals in the store are clean and well cared for. A wide variety of any pet needs with many great sales. Certainly a pet store I recommend.

Hi @CrystalC, thanks again for this feedback.
Best regards

verified email - 10 Jan 2011

This pet shop seems to have everything here you would need for most of your family pets. Their service is also great as the staff are very knowledgeable & they go out of their way to make you feel welcome in the store & are able to help you locate what you need in the store

Thanks for your feedback @linj, we'll see you back soon! Best regards

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