"mobile phone, telecommunications, digital camera, photography"
PO BOX 6297
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BecexTech Australia is online Mobile Phones and Digital camera supplier. We carry well known brand such as Nokia, Sony Ericsson, Samsung, HTC, Apple,
Nikon, Canon, and more with 12 months local Australian warranty.
Customer satisfaction is our reason for being. We strive to provide the highest level of service and consistently exceed our customers expectations.
Visit us at www.becextech.com.au or email us at email@example.com to find out more.
Payment Methods: MASTERCARD, VISA, Bank Transfer, Money Order, Cheque, PayPal
I just want to thank your company for some good service.
You must be aware that buying online is a bit of a worry. The buyer cannot know if the company he is buying from really is in bona fide. When I bought an expensive camera from you guys, you came right. The camera was delivered and it was 'all good'.
But where you excelled yourselves was when things went wrong. The camera quit working. I had to send it to your nominated repair agency. The staff was in Sydney, but Chinese. It all looked to me as if things could go pear-shaped.
As it actually happened, Michael at Paramatta Camera Repairs, promptly found the fault (power board), replaced it and returned the camera to me without charge. And without any challenge to the legitimacy of the complaint.
I think - if I were buying a camera again - I would like to know that the company I was buying from online would perform as you did.
If you want to use this reference I would be pleased that you did so. Service like this is not always a given.
The customer service i found to be quite good and resulted in every time i sent a email them responding in under 2 hour to 4 hour.
The Product Arrived well packaged and in good nic.
I would recommend this site to use if you want to buy a cheap product
Excellent communication, up-to date information of the order processing and shipment (really detailed shipment tracking as well).
The phone was shipped from HongKong.
Thanks Becextech, I look forward to have business with you again.
Hi aimeew1, I am experiencing the same delays. ordered on 1st Aug, no mention of "out of Stock' on the site, then on the 6th of Aug, I get an e-mail saying: Samsung Galaxy S4 S IV 4G LTE i9505 16GB White is temporarily not available Would you be interested with Samsung Galaxy S4 S IV 4G LTE i9505 32GB White for AU$ 30 extra? Normally we sell it for AU$ 70 extra So ehay want me to pay $30 extra, sounds alike a re-occuring theme here. I only chose them beacsue their Delivery and Handeling times were(seemed) the fasted over 4other sites, but now I guess it not going to be here on Friday, which is 6 business days.Flag as suspect or inappropriate
Also on the camera kits buy the accessories on offer elsewhere this is where they make some considerable money charging well above instore retail.
Overall for the big items, there are good savings to be made and I would not hesitate to to use them again
Unfortunately, two days in the tablet started showing signs of battery problems - not recharging fully and shutting itself down requiring constant reboots. Have contacted BecexTech for advice - they suggested a hard reset which hasn't helped. I'm now waiting on a response to my claim for Early Life Failure Replacement. We'll see how good their warranty terms are in practice I suppose...Flag as suspect or inappropriate
Got weekend response from BecexTech who have authorised a replacement tablet. Have Return Authorisation Card and instructions to send it to their warehouse. Hopefully won;t take long to get a replacement, and that the replacement is fault free. Will keep ya all updated...Flag as suspect or inappropriate
Replacement tablet arrived after a couple of weeks turnaround. New unit seems to be working fine - no charging issues or self-shutting down. Very happy with the unit now that its working properly. Also pleased with the response. The company did not dispute the claim at all, issued a complete replacement within their Early Life Failure (ELF) policy - importantly it was not a pulled apart fix job which I've heard some places will do.Flag as suspect or inappropriate
So in summary, if you are considering a parallel import (which is why their prices are so much lower than most retailers or on-shore suppliers) I would definitely go with Becextech. Get the benefits of the lower prices without giving up peace of mind in regards to warranty support. Can't say the same for other similar providers.Flag as suspect or inappropriate
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