Autocare Automotive

4.8
based on 73 reviews
check icon ABN: 87 059 940 162

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73 reviews about Autocare Automotive

10 May 2018

Autocare Automotive is the best place where you know they will take care of you and your car.
I know Carmen and Bill for a couple of years now, they are professional and reliable and at the same time easy going and always try to accommodate the need of their customer.
I met them after a problem with the automatic transmission in my old car and Bill came out with the best and affordable option. After that I brought already few times my other car to service and they don't change just the liquids but they also do a check up of the car, giving suggestion if there's anything else that need to be done to keep your car healthy. I've just had some adjustment done from them in my clutch after the major service at no extra charge!!
I highly recommend Autocare to all for large repair or minor maintenance to your car.

verified email - 16 Feb 2018

Can't recommend Autocare highly enough. They offer outstanding service and reasonable pricing and always go the extra mile. On last major service Bill did some additional servicing of steering hydraulics at no extra cost - I'm sure this would have cost me double at some garages.

09 Nov 2017

They were truly our guardian angels! Came to Aus on a working holiday and ended up getting screwed at an auction. They decided (even between being fully booked and moving shops) to help us out. These guys are extremely helpful and they explain and actually ASK permission if they find something else that needs to be done etc. Highly recommend.

verified email - 03 Aug 2017

Bought my car almost 2 years now (second hand) and have been jumping from mechanic to mechanic as none really gave me that authentic and welcoming service. Saw the overwhelming review here on WOMO and I would not go anywhere else even if they hike up the price (but please don't). I worked in Northcote previously and Carmen was so nice as to drive to my work place just to drive me back to the shop to pick up my car in the evening. That is what I call service!

On one of the previous services, Bill noticed a part that he installed was not right and deemed it faulty so he had it resent from the supplier (under warranty). He didn't even charge me for the labour cost to fix it again and included it in the standard service ($250). They would recommend what should be fixed but will be honest that it isn't imminent but something I should think about in the next few service. You never feel pressured here.

Approximate cost: $250

verified email - 22 Mar 2017

Can't speak highly enough of Bill and Carmel.

They have looked after my car for 2 years, and not once has there been an issue.

Always clear communication, each thing that needs to be done to the car clearly explained, no problems with booking in for a service or any emergencies.

Car running like a dream after each visit.

They also helped me sell my car with a great and comprehensive roadworthy process.

Only mechanics you need to trust your car to!

Thanks guys...

Approximate cost: $250

16 Jan 2017

For quality, service and value for money you can't go past Bill and Carmel at Automotive Auto-care. We drove clear across town to see them and they went out of their way to help us. They took time out of their busy schedule and gave us good advice that saved us quite a pretty penny. Best of all, they're really nice, trustworthy people. It's not often you look forward to seeing your mechanic again, but Bill and Carmel run an exceptional business. We hope they're enjoying their well earned holiday. Cheers, Barney & Siska

21 Nov 2016

Such great service from Carmel, explains things in a simple and helpful way, provides recommendations without being forceful, definitely will be taking my car there from now on!

verified email - 04 Aug 2016

Big thank you Carmel for arranging the servicing of my Subaru Outback to be completed within a tight time frame. This allowed me to drop off and collect my son from school as we only have one car. Will continue to service my car with you in future. Really appreciate Carmel and Bill going above and beyond to assist.

Approximate cost: $230

01 Aug 2016

Thanks Bill for doing a great job on my car, very professional & Trustworthy, highly recommended.

16 Apr 2016

Excellent everything - communication, job, timing, cost. See you for my car service. Carmel and Bill thank you

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