Australian Outdoor Living, Mobile Service
"Outdoor Cafe Blinds & Outdoor Shade Blinds, Artificial Lawns, Roller Shutters, Pergolas, Verandahs, "
23 Frederick Rd
Tel: 08 8229 7...
Email this business
Contacts: Alex Kuchel
OUTDOOR PVC BLINDS, OUTDOOR SHADE BLINDS, ARTIFICIAL LAWNS, ROLLER SHUTTERS, PERGOLAS, VERANDAHS, CARPORTS, TIMBER DECKING, SWIMMING POOLS & SPAS
Australian Outdoor Living Reviews and Feedback
Australian Outdoor Living (AOL) is an iconic brand that first opened its doors in 2005 & since then has pushed its way to the very top, fast becoming the market leader in outdoor home improvements.
AOL are the experts when it comes to outdoor living & encompass highly sought after products including:
Pergolas, Verandahs, Carports
Swimming Pools and Spas
We pride ourselves in offering only the best quality outdoor products available on the market.
We are always striving to improve how we do things and investigate new ways in which we can best serve you. So whilst we can assure you we went to every effort to ensure you were 100% happy with the product & our service, we do understand that sometimes you may feel there might have been room for improvement. We also love hearing the good stuff – how great the product is, if you were particularly happy with the service from a particular staff member, installation team etc.
We welcome feedback and reviews of any nature. All feedback is much appreciated and will help us to learn and build upon our strong foundations here at Australian Outdoor Living.
The team at Australian Outdoor Living would like to thank you for choosing us and sincerely hope that it was an enjoyable experience for you.
Opening Hours: M: 8:30am - 5:30pm T: 8:30am - 5:30pm W: 8:30am - 5:30pm T: 8:30am - 5:30pm F: 8:30am - 5:30pm S: 9am - 12pm S: CLOSED PHol: CLOSED
Payment Methods: cash, cheque, credit card (VISA, MasterCard)
This business services the following areas: Albert Park, West Lakes, Athol Park, Woodville, Findon, West Lakes Shore, Birkenhead, Exeter, Gillman, Croydon, Allenby Gardens, Grange, Bowden, Angle Park, Largs Bay, Flinders Park, Blair Athol, Brooklyn Park, Fitzroy, North Adelaide, Fulham, Adelaide CBD, Mile End, Cavan, Cowandilla, Broadview, , Osborne, Adelaide University, Clearview, Collinswood
The lawn looks and feels like real grass and it has made a huge difference to the whole look of our house.
AOL was very professional from start to finish and the installer did an excellent job.
It might not be the cheapest product around but you pay for what you get and this lawn is top quality .
Thanks again AOL, Kathy
By Business Owner
26th February 2013 4:41 pm
Hi Kathy, Thank you so much for taking the time to share your praises and positive experience with AOL. Congratulations again on winning the competition - your front yard looks beautiful and green. I am sure it will stop many passers by. We are so happy that we could help you and your family out! Enjoy the many years to come without having to mow, water or worry about dry, dead lawn.Flag as suspect or inappropriate
Today we have had 5 outdoor bella vista blinds installed under our pergola. Wow, wow, wow!! We are truly blown away with how amazing these look, and the quality of the blinds are just brilliant.
From start to finish, the whole process was easy and professional. Each and every team member from AOL that we have dealt with during this process new exactly what they were talking about. They have certainly delivered the goods.
We will certainly be recommending AOL to family and friends.
My husband and I are writing to express our thanks, to you and your organization for the professional and high quality work that was undertaken and delivered by Australian Outdoor Living.
Vinod, the consultant was officious and efficient in the manner he discussed costing and outcomes. The installers Tim and Dennis were pleasant, courteous and professional, at all times responding in an intelligent manner to questions we had.
Utmost care and attention to detail was paid while doing the installation.
We have some friends who would like to be contacted for possible work they may choose to be undertaken at their homes. They live on this side of town. Their details are attached in this email.
With warmest regards,
The reason why we used AOL was the quality & attentional to detail that was given when we purchased blinds from you 2 years ago.
When we decided to buy a pool recently, at no time were we left wondering as to any of the processes that were about to happen.
Our experience with AOL has been excellent and we have both been recommending your company, both for the shade blinds and the swimming pool.
Throughout the transaction, the staff demonstrated high quality of workmanship, excellent communication and very competitive pricing. The workers were happy, friendly & very neat - they even tidied up the side indicating to us your professional service & quality workmanship.
The pool has no defects and we are still happy that we made the decision to use AOL.
This is just a short note to tell you how thrilled we are with our new roller blinds.
Andrew installed them this afternoon. He never stopped working to get the job done as efficiently as he could.
I’m sure that other residents in this village will be impressed at how good they make our house look. The bay window already looked good, now it looks like a million dollars!
Thanks again Andrew for a great job and Australian Outdoor Living for excellent customer service.
Jan and Ross Johnson
I have liked you on Facebook and added a comment there as well :) It is important to acknowledge the level of service provided by Tim and Dennis. It is easy to say that they are just doing what they are paid to do - but they are way beyond that mentality. From the time they contacted me to do the confirmation measurements, they were reliable, on time and contacted me exactly when they said they would. The day they did the installation was Tuesday this week - an incredibly hot day as you will remember - but they worked tirelessly without complaint, rang me when they were finished, and then returned later to get me to sign off on the job having been to Murray Bridge. When they left, they still had another job to measure up. They clearly work long hours but they give absolutely no impression that anything is too hard.
The quality of their workmanship is exceptional and they left no mess and everything they had needed to move was put back - this is very rarely the case with tradesmen and I appreciate the additional attention to detail.
To me it is always about the service and attitude - Tim and Dennis should be commended for going that extra mile, for their polite and considerate manner, for taking into account that customers have to work too and can't just sit around waiting, for their problem-solving ability and precision work. I could go on - but I am sure you have the idea, Dave :) I should mention too that Ryan also was very good at his job when he came to quote - your recruitment processes are obviously spot on.
I am very happy with the shutters and very pleased that I have made the decision to have them installed. I will certainly look at additional products in the future.
By Business Owner
16th April 2013 10:08 am
Hi Helen, What a lovely review to read! Thank you very much firstly for choosing AOL for your Roller Shutters and also for taking the time to write about and share your lovely words. We do take great pride in our people. Our business is only as good as our people and we like to think that we have the best in the business - an extremely passionate and committed team. Thank you again. Reading of experiences like yours, is always the best part for us. We hope you enjoy all the benefits your Roller Shutters will provide you for many years to come and if we can be of service to you in future, please let us know. Thanks again!Flag as suspect or inappropriate
By Business Owner
16th April 2013 9:59 am
Thanks Adrian! Our Bella Vista Shade Blinds certainly are very popular - nice choice! We really appreciate you taking the time to share your positive feedback and would like to thank you for choosing Australian Outdoor Living. We wish you many enjoyable years to come, entertaining family and friends with your new Outdoor Blinds.Flag as suspect or inappropriate
I would recommend AOL to anyone and would happily use AOL again.
Thank you so much.
By Business Owner
22nd February 2013 10:29 am
Thank you very much for the lovely compliments Bianca. We really do try our best when it comes to customer service to ensure a smooth sailing process. We are so glad you are happy with the finished product and that it was everything you'd hoped for. I will pass on your lovely words to the teams involved - they will be over the moon! Thank you for choosing AOL and we wish you many enjoyable years to come entertaining on your new deck!Flag as suspect or inappropriate
Hi Stacey13, Thanks for the detailed review and the update. While we were pleased to read that the business in question offered some compensation (after making your review public), this would not have been necessary had those responsible displayed some basic manners and communication skills. Nevertheless, they made the effort, which is in and of itself, admirable. We also hope that a sincere apology accompanied your gift card. Regards, ReecesFlag as suspect or inappropriate
By Business Owner
21st February 2013 12:22 pm
Hi Julie, Thank you for taking the time to share your positive comments about our Bella Vista blinds. We are so glad that you are enjoying them. Thank you in advance for any referrals too, we would love to be given the chance to provide the same quality product and service you received, for your family and friends.Flag as suspect or inappropriate
You can contact this business on 08 8229 7000
What is WOMO?
It's the best way to find out what businesses are really like before you use them.
All reviews are from real customers (we have several ways of checking) so you can find out which businesses care about customers and provide good service.