Aussie Farmers Direct
Customer Reviews for Aussie Farmers Direct, 91 reviews
I've found the meat to be reasonable quality. I tried the fruit and veg a few times but was disappointed in the quality of produce (also no option to list likes/dislikes that some other services offer).
I like the idea of supporting farmers rather than the supermarket chains so have continued ordering milk + a few other items eg tasty cheese that I have been happy with."
They also offer our school a small percentage of the profit from the people who nominate their school."
I have noticed however with my credit card currently being replaced due to (not connected) suspect activity, they have been calling every second day for payment even though they are fully aware of the issue. Slow in paying? they are fully on top of that one, just the food, yeah, not so important ugh."
I'm certainly not going to be out there at 3:30am bringing the bag in, so on warm nights, or even just mild nights, I put several ice bricks in the bag, to ensure the contents are kept cold. I've never had a problem with the food spoiling or animals getting to it.
I tried setting up a regular order for a while, but my needs were too variable, so these days I just submit a one-off order once a week or so. Despite this variability, the milkman has never failed to deliver exactly what I've ordered, except on one occasion a few weeks ago when he didn't turn up at all. I was straight on the phone the next morning to Aussie Farmers, who apologised and promptly refunded the money back into my account while I was still on the phone. They didn't know why the delivery didn't arrive, but their best guess was that the regular driver was sick and his replacement made a mistake.
Regarding the quality of the produce: the milk, butter and free-range eggs are all fine. No complaints whatsoever. It would be nice if the Greek-style plain yoghurt came in a size smaller than 500g, as the flavoured yoghurts do, but that's a minor quibble. It would be even nicer if the cream and yoghurt had longer use-by dates on them - they can vary quite a bit, and sometimes they are shorter than I had hoped for. And I occasionally order marinated prawns, which are fine, if a bit pricey.
Some of the other products I'm not so crazy about, although your mileage may vary. I've tried several breads, including the "gourmet" ones, and they're just ordinary. I can get far better ones at my local bakery. The sweet bagels don't taste like authentic boiled bagels to me, despite the fact that they're made by Glicks; they lack the chewiness that a bagel is supposed to have, and are more like a soft sweet bun with a hole in the middle.
And the meat pies I ordered were seriously awful, with big lumps of fat and gristle. Yuk. Never ordering those again. (The apple pie is fine, though.) I see that Aussie Farmers have added lasagnes to their range of products, and I'm interested, but after experiencing the horrible meat pies, I'm wary. I'd be interested to know what other customers think of the lasagnes.
I can't comment on their fruit and veg as I've never tried them.
Overall, I can highly recommend this service for convenience, for reliability (although perhaps that depends on which suburb you live in), for the helpfulness of the people on the other end of the phone, and for the quality of its milk, butter, and eggs. I've marked the Quality score down a little because some of the other products were disappointing. But if you want the convenience of home-delivered produce, and you'd like to help farmers and to make a dent in the profits of the Big Two supermarkets at the same time, I can recommend this service."
"Yes i am in total agreeance with this feedback, where Aussie Farmers deliver in the wee early hours of the morning, I ordered some milk, cheese and apple pies and my order arrived at 2.30am which is a ridicoulus time to be delivering it more like very late at night for delivery rather than early morning. Only unlike the other comment where there items werent eaten. I wasnt so lucky, so creature ate half of the apple pie with the gladwrap also. I rang Farmers Direct and they refunded my money. I have returned once since, but im not in any rush to return to them."
"@janeb9, I don't consider 2:30am a necessarily ridiculous delivery time, unless you live in the tropical north, nor is the scavenging animal problem guaranteed to be prevented by a later delivery time. Would it not be possible to use an animal-proof container rather than the Aussie Farmers bag - say an esky with the lid locked into place - with a note on top to let the milkman know to put the delivery inside it? When I wrote my review above, I didn't mean to imply I was unhappy with Aussie Farmers' early delivery. It doesn't bother me at all. Ice bricks keep the contents cold, and if I ever had a problem with scavenging animals, I'd simply switch to an esky. I mentioned the early delivery time only because it was such a contrast to @Ruthie's delivery time, and she lives very near me."