Always Perfect Grass

5.0
based on 1 review

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1 review about Always Perfect Grass

verified email - 26 Oct 2007

When we moved in just over a year ago we laid instant lawn (rollout turf). What a mistake! The drought continued and it was all but dead. We started looking around for some synthetic (fake) grass and came across Always Perfect Grass. We had about 5 companies come out and quote and show us their grass samples. There is a big difference in the quality of fake grass that affects it's lifespan, feel (under foot), look etc. We really wanted a product that wouldn't look like Fake grass, in particular we didn't like the sheen that a lot of them have in sun light.

Always Perfect use TigerTurf which is a very high quality synthetic grass. We decided to go with them for a number of reasons even though their quote was the highest. First of all the TigerTurf is a great looking product, secondly Paul was great to deal with through the quoting process. We chose a reasonably long blade (35mm) because we wanted it to feel lush under foot. Most schools lay much shorter synthetic turf that wears a bit better.

A couple of days before Paul and his team were due to come and install it, he called to say that the supplier was out of stock of the grass we had selected. Fortunately he offered to upgrade us to the next level of grass for no additional cost rather than us having to wait an extra 2 weeks for new stock. This was great, and I think a lot of other businesses could learn from his pro-active approach in this instance. Yes it cost him a little bit more but the customer was much happier.

The finished product looks fantastic and supposedly it will still look good in 20 years, with no need to mow, water, fertilize it. We are looking forward to our kids being able to spend more time outside without running around in the mud!

Approximate cost: $4500

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