Allianz

Have had my car insured with Allianz for over 10 years. Luckily only had to make one claim during this time last year. I returned to my car in a shopping centre car park to find someone had reversed their car into mine leaving all my front grill smashed and a big hole right through my radiator from the tow bar. I still had to pay the standard excess because I had no information on the person at fault. But still, within half an hour of reporting the incident and advising them I really needed my car for my cancer treatment sessions, a hire car firm rang me to organise a car. And because of my illness, they even dropped it around to my house within 2 hours of ringing Allianz. Wow I was really chuffed as I had no other way of picking up the hire car. Allianz even rang me every second day keeping me updated as to its progress. And when I went to pick up the car, the whole car had been detailed inside and out. They really made a situation that could of stressed me out so stress-free . Can't thank them enough ...

favourable settlement of H+C Flood claim, they were somewhat considerate to my Brian injury difficulties which complicated the process, I feel they tried to ensure a settlement fairly without need to challenge and delay full recovery. Not at all impressed by their Restoration Service Quantum = very poor, see other review.

Have always used this company and never had any problems. claims were always done quickly. the rates have stayed stable and not gone up lots like other insurance companies

My family and I changed over to Allianz from RACV and AMMI many years ago and are seriously considering to change back. I have had to make a couple of claims with Allianz for car accidents, both of which were not my fault. They did make the claims easy but very slow. They are expensive even though I've a rating one and had no accidents through fault of my own. Wouldn't recommend to my friends.

I have been insured with Allianz for many years, and always shop around for a better price when my renewal is due and they are the most competitive. I had one claim and they were extremely efficient. I am very happy with Allianz.

I spoke to them over the phone, although I have not yet made up my mind, the service was BRILLIANT, they were happy and helpfull

Although I've never had to make a claim, I stick with Allianz for my Ute and Horse Float insurance as they give me the best deal around.

I'm not sure how many reviewers have actually had to make a claim through Allianz, but their service leaves a lot to be desired. We made a claim for a stolen car over the phone, provided them with all the necessary information/documents and heard nothing from them for weeks. When we contacted them to see what was going on all they could tell us was that the claim was being processed. Very poor service, with no care for their customers. I've switched straight away.

Changed from another insurance company with both the cars.Was cheaper by $300 for the 2 combined and the staff were really helpful so that my husband and I can pay the next time online

Took 7 months to "approve" the necessary items covered under my insurance. Had to keep calling and eventually only got the approval once I threatened to take them to small claims as I knew that the items were definitely covered under my insurance. This delay caused additional loss to me in loss of rent as I could not make the repairs to my property.