Reviews by ray-valk

This review is for RedInk Homes, Osborne Park WA

verified email - 30 Jul 2013

Ref : 122205
If you are going to build, you may want to consider another builder other than Redink.
The quality of work from their trades is low, we have had to have nearly every trade come back for poor workmanship.
We are now at the end of our build and are disappointed with several things. We have a vent pipe for the sewer directly across from our front door attached to the boundary fence,
it is the first thing you see when you walk out the door, not only is this ugly give it a few weeks and its going to stink. This is commonly called a stink pipe for a reason. We asked for it to be moved and were told no it conforms to regulations and was put there because the normal position at side of garage was not an option. There was no consultation or any thought on its new placement, the plumber simply put it in the easiest place for him. We are looking into our legal options as the builder does not care.
The flashing fitted to the top of a pillar is poorly fitted, this has been done twice and is no better the second time. We have had it checked by 2 roof plumbers and agree it is very poor. I have shown them photos of water under the flashing and they say it is the best that they can do. It may be the best Redink is capable of, but it is not the best it can be done.
Insulation in roof was not fitted correctly and when I showed the site supervisor some pics he did not even want to look at them, it was like he already new.
The base for the hot water tank is a slab the plumber has simply kicked dirt under to level it and now only a few weeks down the track it is all falling away. The tank is unstable and not even fixed to the wall.
The laminate in the kitchen is joined poorly and we are told this is to standard also, even the site supervisor agrees yet nothing will be done.
On more than one occasion tradies left the house unlocked or wide open. They just don't care.
Granted most problems have been tended too, however it does leave you disappointed and somewhat bitter.
These are only a few examples of the standard this builder thinks is acceptable.
I can only hope they put some effort into resolving these issues and please don't waist any time on ribbons and other crap, all we ask is for the job to be done to a reasonable standard.
Do your homework before you sign with Redink and check everything during the build and don't be afraid to ask questions and demand answers.

This review is for True Value Solar, Vermont VIC

verified email - 25 Jun 2013

### BEWARE, BEWARE, YOU HAVE BEEN WARNED ###
True value solar has to have the worst customer care service in the country. Have been calling and e-mailing them for weeks and all I get is we will get someone to call you back. NO ONE EVER CALLS BACKS. This is beyond a joke, we signed up in February 2013, system not even installed yet and all we get is the run around. One has to ask if this is how they threat you before install, what happens if you have a problem after install ??

TVS Ref : T245646.

Update : After a call to the director , customer care found the time to return my call. All good for now, Will update with the install progress. looking forward to having the job done.

Update : It is now OCTOBER .... Still waiting....!!
This has to be the worst company in Australia to deal with.
I have e-mailed, called many times and all I get is empty promises. If this is how you are treated before you even get to installation, how will they deal with any problems after install ???
I am now asking for a refund of my deposit as this is unacceptable. I was promised a call back yesterday, did not happen, I was promised a call back today, did not happen, I told the senior customer care rep if there was no call I was cancelling.
# DON'T GO ANY WHERE NEAR TRUE VALUE SOLAR. BEWARE #

This review is for Baldivis Vet Hospital, Baldivis WA

verified email - 01 Feb 2013

Sorry guys not good
Our dog had a growth removed at this vet and came back looking like Frankenstien. When she went back to have the stitches removed, the vet was asked if they should be left in longer as we did not think it looked ready, but what would we know.
The vet said it will be fine, 1hour after returning home the wound popped open. Went back and was charged again for their stuff up. When we spoke to the vet , she could not care less. It's all about the coin at this place people.
She couldnt even look me in the eye.

Approximate cost: $TOO MUCH.