Reviews by nellys

This review is for Earnshaws Real Estate, Darlington WA

verified email - 23 Dec 2013

We have been with them since 2007. In fact, we purchased our investment property from them. And we listed it for rental through them. They started out well but their services deteriorated over the years. Very high turnover of property managers and the quality of their property managers deteriorated with each staff turnover. The most recent manager was so unprofessional that she could not even bother to perform property inspection properly. A window was broken, new flooring destroyed and the property was not professionally cleaned - AND they refunded the tenant's bond in FULL! We used to be able to get good response back from the owner but these days, he does not seem to care as well. If you are owners of investment properties and looking to lease it, do NOT ever go to this mob. They are highly unprofessional, does not keep you informed, does not not care when you contact them and worse, they tell you they do not know what the previous manager did blah, blah....they have an excuse for everything and expect you to pay them management fees for extremely poor service.

This review is for Plumber Near Me, Adelaide SA

verified email - 09 Jun 2012

If there is a rating lower than 1 star, I would go for that. These people are not honest so beware. When they say their labour charge is by 15 mins block, it includes the time that the plumber choose to sit in his car in your driveway while the clock is ticking away. Hence, even when the actual job takes only 10 mins to complete but because the plumber chose to wait for 10 mins before he walks up to your door, you get charged that too. So, for a 10 mins job, they claimed you used just over 15 mins and hence charge you 2 blocks of 15 mins! And that is over and on top of the $178 call out fee charged. Complain to them? They simply blame the computer and said they cannot alter the invoice; that the their time is automatically logged by the computer upon their arrival. Isn't the call out fee supposed to cover that? All I am saying is, any plumber could have done what they did for me but at a much more honest price. If you are ever in an emergency and need to call on them, I suggest you sit outside and wait for them and get them in as soon as they arrive and again rush them out to hit the "complete" button on their computer the moment they finish the job otherwise there will be a BIG hole in your pocket! All he did was to solder off the bathroom tap pipe, that's all and all done in under 10mins but I was charged for 30mins worth of work at $76 per 15mins block! So beware!!!

Approximate cost: $411.14