I have lodged a formal complaint to ACCC about STAYZ and owner of the property for breaches to The Australian Consumer Law.
https://www.accc.gov.au/
This matter is still being escalated until Stayz ceases to neglect its due care and skill included in the Consumer Guarantees. .

Stayz steers absolutely from responsibility.
Each of Stayz staff regurgitated, "It's up to the owner's DISCRETION".

Material policies do NOT exist.

Despite almost 20 messages, phone calls and emails to Stayz, I was informed yesterday that Stayz has to "confirm and clarify (the owner's) cancellation policy" which legally then does not affect me if such was not disclosed prior to my booking and payment.

Stayz irresponsibly allow owners to impose unfair and unreasonable conditions after payment. In my case, 2 days after booking, I was asked to clean a 2 bedroom townhouse (unknown area and floor plan)"thoroughly" or the "fully refundable" Damage Deposit be partially or fully forfeited.

Such unreasonable terms would have STOPPED me from booking. (Holiday accommodation is supposedly for enjoyment.)

Try searching for Contact to Stayz. No Link exists before or promptly after you have booked.

No Invoice was issued for payment.

One has to wait for days and with arduous effort search for contact ways. Phone calls are subsequently transferred to RUDE and untrained consultants in Philippines.

My experiences of unconscionable conduct of the Owner whom Stayz chose to ignore:
1. Owner engages in MISLEADING REPRESENTATION of prices (advertisement and email confirmation); damage deposit $200 (lodged on Stayz online system, $250); $60 Pet Fee per stay but informed me of $50 per animal.

When informed, Stayz irrationally explained that I would be debited for amount keyed by owner into their system, and NOT, what was advertised.
(Read ProductReview page and you will find that many people have experienced false and misleading representation by owners extensively.)

2. Owner refused all communication before card debit has effected.
After a Letter of Demand was sent to her, she phone messaged, "Will notify stays of booking cancelation. They do refund to your credit card."
Following, Stayz promptly advised that my booking had "unfortunately" been cancelled.
Stayz refunded me $250, which I naturally thought was a prompt partial payment.
Within the same day, $250 was debited.
No further refund has been made for near half a month now.

3. Further attempts were made to resolve with the owner.
She messaged, "read t&c".
I requested that she specified exactly where and what "t&c".
She did not answer.
She diverted saying that Stayz was responsible.

4. After almost 20 emails, messages and phone calls to Stayz, a respond to a FB message advised that Stayz had to "confirm and clarify (the owner's) cancellation policy".
Obviously, there was no visible policies.

5. NOTHING is refundable including 7-night stay.
I did not use the accommodation neither have I an opportunity to damage anything.
FULLY NON-REFUNDABLE.

6. Stayz refuses to resolve. Stayz is awaiting upon Owner's policies.

Google Stayz review and read what horrible experiences people go through

I haven't been there for a while though I had been a very regular customer for 3 years. At that time, I had not compared prices but had gone there due to the good location. The ultimate incident which put me off going there after being a regular customer was that I was interested in a puppy and was holding him. The owner then told me that if I was not going to get it, I can't hold the puppy. I have never heard of not able to spend some time with the animal one is considering getting.

As usual, Dentists are expensive; same here. However, the dentists here are really qualified and very professional. I've seen Yasmin and 1 senior dentist (sorry, forgot name) & another. Introduced by my sis and I think they are the best. Still very expensive though

In-Out Business. Very Brief questions. Medical Centre. Some staff not as friendly. Never frank with waiting times. Just times 2 with provided waiting time but I'd give up with walk-ins.

I read everyone's reveiws and was disappointed. I suppose a small move is great but not a big move. The mood introduced was a very unhappy one and throughout the move, there were mood swings and very critical, which crossed into my personal boundaries. Criticisms included:
1. If you are singing to drive me insane, you are definitely successful in doing that.
2. (I was late 5mins from an unexpected visit. I was 3 doors away when the staff rang me. I smile and asked whether I was rung .) Answer: "Trying to find out what took you so long!"
3. (Pre-enquired whether it's ok for them to move my plants. When asked to take estd grass mat) "I don't know why you want that thing for!"
I was very annoyed with the remarks which was not asked for. I only asked for a service but I had to pay not only for criticisms but also for 1/2 lunch break.

Honestly, the move is very quick & efficient though my staircase ballustrade is chipped and corner wall knocked by the trolley plus small chips on minimal items.
If you want a budget move and not mind any service and unasked criticisms, this is the service you would want to pay...

Approximate cost: $supposed $99:2 man & truck. Charged $650 from 11-5pm incl 30min lunch break

Rubbish Removal. I shopped around and tried WOM for first time. Paul is the greatest!!!!!!!!!!!!!!!!! Very efficient, responsible, follow up, gave approx. time of Arrival , called much earlier when he was held up at work...can't find another soul with such service. (only thing was invoice was sent once a week so I had to wait and I needed it..) Anyway, above all else, YOU WILL NEVER EXPERIENCE SUCH A SERVICE ANYWHERE AUSTRALIA FOR A LONG LONG TIME NOW.... His manner, attitude and clarity is out of THIS AGE & TIME.....GREAT WORK!!! Look at his website! he's real and honest to his website portrayal!

Approximate cost: $120