I first came to Tumi hair on recommendation of a friend last year. Time was taken to sit down with me and discuss my hair, including the hairdresser, Renato feeling my hair and talking about how much time I wanted to spend on looking after my hair each day, before a style was decided upon. I had never been adventurous in my hair styling and at 40 years of age had never even had any colour put in my hair. The feeling of care and trust was immediate and I now walk out of Tumi feeling fabulous with my highlights and waves every time!