Rang Jim's Plumbing to fix my Hot water system, plumber never gave me any quote, didn't say what was wrong, and after spending around 30min on the actual job said he was unable to fix it and still charged me almost $250 in call out fee and labour. He also gave me quote $650 higher then their competitors for new system (for exactly the same model). When we rang their office and questioned why should we pay for unfinished job, they were rude. We offered to pay call out fee only as we had to call another plumber to finish the job, but they refused and requested payment in full, and hung up on us. Very unfriendly and unprofessional if there is a dispute, also charging much more then competitors. As we didn't pay on the spot, few days later they sent us invoice for almost $300 without any explanation why the increase, and with threats of further late fees applied. We had to pay and then contest, to avoid bad credit rating. Never again anything to do with Jim's services.

Approximate cost: $300