We placed an order for 8 panels and inverter in January 2012. After a number of reminder calls, the panels were finally installed at the end of May – almost a year ago. Several calls and emails later, we finally received a Certificate of Electrical Compliance. To date, we are still not connected to the grid after more calls and emails with our provider citing incorrect documentation and dates that indicate that TVS have only reacted when we have pushed – and then not every time . Promises of progress reports and contact have not been kept. We are frustrated beyond description and regret ever responding to the TV ad. Our advice is to avoid True Value Solar like the plague.

Approximate cost: $3000