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Dummies & Playdates Nanny & Babysitting Agency

5/5 RATING BASED ON 37 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Dummies & Playdates Nanny & Babysitting Agency

Customer Reviews for:
Dummies & Playdates Nanny & Babysitting Agency

10 May 2017
rl42
I was desperate to find a babysitter when my prior babysitter had to cancel due to illness. It was 40th Birthday party and even though all of Diane's babysitters had prior engagements, she didn't cease until she had found someone for me. You just don't see service like that any more. I'll never forget it!
05 Apr 2016
billijoj
I used Dummies & Playdates for a corporate holiday party on Fort Denison. We had 110 guests, with 12 of them being children 10 and under. Diane was such a joy to work with from the moment we booked her until the end of our event. She responded promptly, made sure all my questions were answered and brought very nice, well-trained nannies. She listened to what we wanted for our event and delivered on all accounts. No need for us to look any further for nanny staffing at our events - we've found the best!
26 Jan 2016
jenniferc403
We were in Australia for a wedding, and last minute decided to book a babysitter, so we called Dummies and Playdates. Diane made the process very easy, and put us in touch with Hayley, who was just fantastic. She was very competent, experienced, and friendly with my 3 year old and 18 month old, and I really felt like they were in the best of hands. I would definitely recommend them. Thanks!
15 Jan 2016
michellep105 from Eagle Vale
When my husband said we needed to hire a babysitter for our 5 year old, I wasn't so sure I wanted to hire a complete stranger to watch my child. But after speaking to Diane and then meeting the sitter I was instantly put at eze and felt comfortable enough to go ahead with the baby sitter. More importantly our 5 year had fun and really liked Julie... My husband and I would recomend Dummies and play dates, We will be using them again ....
14 Jan 2016
anthonyv409
Great service. Hayley was fantastic and the boys enjoyed their time with her. She could not leave with a hug and a kiss. Not everyone gets that
14 Jan 2016
persiaw
Good service, peace of mind, and good value. This was our 1st babysitting experience for our 15 month old son, and dealing with Dummies & Playdates made what could have been a very stressful experience , very easy going & pleasant. Thank you.
06 Jan 2016
cs747 from Killara
We needed a babysitter at the very last minute and Diane and her team got it sorted within an hour. I was very impressed with her customer service and the babysitter was fantastic! I'll definitely use dummies and Playdates again.
25 Nov 2015
jessican346
The owner /manager was great to deal with she gave me a discount and was in constant contact leading up to my wedding. I had two child care works on the night one was fantastic the other looked like she would have rather be anywhere else but looking after my daughter. I was appalled at the attitudes of the workers and they even went to the extreme of trying to charge me more money for them being there, all because we were having a few to drink. The staff members really let down the good name that they have been trying to make. I personally will not be using them again in the future which is a shame because Diane was amazing with getting her workers ready for it.
19 Oct 2015
coletteg862
Thank you Diane for finding us a lovely and experienced babysitter (Julie) who watched our 5month old at the Fairmont resort while we were at a wedding reception. Some things I appreciated: clear and prompt communication, responsible and experienced sitter, on-time arrival and Julie even agreed to stay longer when we found ourselves having too much fun. Thanks Diane for your help!
12 Oct 2015
mallijak
Diane found us a wonderful full-time nanny for our twin boys. Diane is very experienced and was very empathetic when discussing our needs. I wouldn't hesitate to refer others to Diane. Thank you!
04 Oct 2015
eleni
We were lucky enough to book last minute babysitting with Dianne at the fairmont resort blue mountains who was recommended through the hotel. Dianne babysat two of my toddlers and a friends daughter in the same room while we adults enjoyed a dinner night out. We felt comfortable the min dianne walked in, she came prepd with books to read to the children, my daughter is very attached but was drawn to her straightaway. It was great. Thanking you so much and look fwd to using your service again soon.
28 Sep 2015
gemmah258
Thus is an outstanding service! I've used them numerous time for casual babysitting for my 3 children under 5, they have always been reliable and the kids enjoy interacting with the nannies. Diane is very professional and will go out if her way to help in anyway she can. Highly recommend!
17 Aug 2015
lianeb
Thank you Diane, we were able to confidently leave our five children in the care of one of your nannies for a 3 week period. We would recommend your agency for quality, service and value.
12 Aug 2015
martin-b620
I used Diane for two babysitters on different nights at the Fairmont resort hotel. I found the service easy, reliable and stress free. The babysitters were excellent and experienced which allowed my wife and I the space to relax.
12 Aug 2015
naomid731
Diane was helpful, nothing was a problem, flexible and completely reliable. Thoroughly recommend the service.
12 Aug 2015
thilochanap
Thank you very much Diane for helping me out when I was really in need. Both the ladies were pleasent to work with and I am pleased that you found them for me. Looking forward to your help in many months to come.
12 Aug 2015
angelal642
Julie was our sitter when we were away for the weekend. She came earlier and prepared with things to entertainer our children. They were happy and so were we.
11 Aug 2015
claudiak673
We had a very good experience with Diane's babysitter service. For our corporate event in the Blue Mountains we needed seven nannies for the night. Diane was very helpful and found us seven sitters in no time. Everything went smoothly from time of the booking to the time of the event. Diane has been in regular contact and all girls called up beforehand to introduce themselves and confirm their attendance. The kids had a brilliant time and the girls were all amazing. Thanks so much for such a great service - we will definitely book it again.
07 Aug 2015
saraf131
Amazing communication with Diane who is lovely and happy to help in all situations, very good feedback about all aspects of this service! Very quick response time.
20 Jul 2015
daniellej130
Diane went out of her way to meet our families needs and the children loved her. I would recommend this agency highly to anyone.
20 Jul 2015
lewisl406
Diane was able to help us find a great nanny to help with the before school routine, whereas other agencies were unable to provide candidates for such a short (2 hour) booking. We've since used the nanny over a dozen times. Thanks!
22 Jun 2015
madum
I was desperately looking for a Nanny for my son for after school care. My husband and I only wanted to find a nanny through an agency as we wanted them to do all the pre-checks which would have been a challenging task for us if we had to do it. I spoke to many agencies but none of them had the professionalism or the interest as to how Diane handled it. Her prompt answers, follow ups and the way she got about it was amazing. She got us a lovely Nanny whom my son now adores. Her selection has been wonderful and her thoroughness with all the pre-checks and willingness to listen to our needs gave us more confidence in the agency. I definitely recommend Dummies and Playdates Nanny service to anyone who got young children.
11 May 2015
annew700
Diane was so helpful in guiding me through the whole process of finding a permanet Part time Nanny for my 2 boys. As a result we have not only got a great nanny but also great friend to the boys and us. Thank you Diane
24 Apr 2015
julieg793
Thank you Diane for looking after me and my family. Trying to run a business and be a mum is difficult enough without the guilt on top when I need to leave the kids in care at times. You take the pain and guilt away with your fabulous ladies that help me out. I've met 4 different ladies now and the kids love playing with all of them. The kids are safe, they are beautifully cared for and never feel left behind. Thank you!
18 Apr 2015
Anonymous
Booked this service. Fantastic assistance and understanding on exactly what I want and need. Awesome price also. Can't wait for September for the wedding. With a nanny I know my kids will be fine and still by my side :)
18 Apr 2015
anum107
My experience with Dianne and Dummies and playdate baby sitting agency has been absolutely satisfying. I needed someone reliable at a really short notice to look after my kids and That also included care for overnight stay . And Dianne provided me with the perfect nanny who was really good with my kids too. I am quite happy with the services provided and I'm quite sure I will be using them in the future too.
15 Apr 2015
lauram458
I couldn't speak highly enough with the service and commitment Diane has for her customers. Diane listened to what I wanted, kept me updated and found me the right person. Thanks Diane.
17 Feb 2015
Anonymous from Sydney CBD
I needed an emergency babysitter and Diane sent me a great sitter within hours. Very good service.
13 Feb 2015
Anonymous from Epping
Diane was helpful and understanding in managing our special needs situation, managing more than 40 children at an event over three days.
13 Oct 2014
michelley6 from West Pennant Hills
Diane is fantastic. She makes every effort to accommodate her customer's needs. The first time we used her services, she was able to book an emergency nanny for us (who is amazing!) within a very tight timeframe.
25 Sep 2014
I was trying to juggle 2 businesses and be a new mum. Diane was able to literally organise 'helping hands' for me. She listened to what my needs were. We have been using her services regularly for over a year now, we have a lovely lady who comes and cleans our home. Her services are not the cheapest, but that is far outweighed by the attention to detail, professionalism and reliability. I know that if I needed a Nanny she would be my first call.
05 Sep 2014
debc20 from Camden South
Diane is so accommodating with a nanny request, fits in with last minute plans and is very prompt with getting back to you. She tries to ensure you have the same nanny every time you need one, easier for your child to adjust. She lets you know straight away who will be coming and makes sure all the plans are in place. The nanny we have had (Fiona) is fabulous, so engaging and wonderful with my son. This agency is highly recommended.
31 Aug 2014
zoes7 from The Oaks
Very personal, professional, quality service. I am recommending Helping Hands to all my friends! Feeling confident my boys are in the best care.
24 Jul 2014
stephanieh12 from Glen Alpine
Having recently had a very negative childcare experience, i was delighted with the level of service and the time that Diane took to explain her buisness to me. Diane identified a Granny Nanny who was perfect for us and was able to best meet our needs. The peace of my we have been given is priceless.
12 Jul 2014
alexiac
Our experience has been very good. Diane returns phone calls, emails, answers questions very quickly & has a great knowledge in what the company is about & can offer. We are very satisfied.
10 Jul 2014
katrinas22 from Oatley
Diane responded to my rather vague request for a nanny very promptly & efficiently. I was able to choose from 2 excellent candidates who has gone above and beyond what we expected and I would happily recommend the nanny who came to work with us. Also Diane was always very happy to talk and be available anytime and managed to negotiate reasonable rates for us as well. I would happily recommended Diane and her agency to anyone who needed the service.
12 May 2014
carolinec9 from Balmain East
Helping Hands were absolutely fantastic when I was in need of emergency childcare. They were quick to respond, reliable and provided the highest standard of carer.
Details:
Airds, NSW, 2560
Tel: 0412791528
Status:
Verified

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