AWARDED THE Word of Mouth SEAL OF APPROVAL
CUSTOMER SATISFACTION CERTIFICATE

Bilingual Design

5/5 RATING BASED ON 65 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Bilingual Design

Customer Reviews for:
Bilingual Design

26 Mar 2017
claired791
OMG....could not have done more...excellent experience...love the quality and unique item purchased for a special occasion...Marta went above and beyond ...great customer service...would highly recommend...
11 Jan 2017
chj57
Brilliant service and great design. Marta and team made a special necklace for me one and a bit weeks before Christmas and had it on my doorstep by the 23rd. My wife was thrilled with the design without ever knowing how late I had left the planning. This is the third Bilingual piece I have purchased and they have all been terrific.
09 Aug 2016
fionag523
From the time I made contact with Bilingual to the time I received my customised ring - I was impressed by the ease of doing business with the team - I received my beautiful customised ring ( for my wedding anniversary) and I love it! Thank you guys so much for your care, attention and consideration
03 Aug 2016
janew484
Bilingual has created a beautiful bespoke ring for our daughter's 21st birthday. It is stunning, well crafted and original. Bilingual's business model caters to all needs of clients; communication is fast, clear & personal. Designs are confirmed through flawless images, and individualised without effort. I absolutely recommend Bilingual to anyone wanting quality, personalised jewellery. Jane Whiteaker
02 Jun 2016
royw705
Marta was an absolute dream to work with. Service was beyond exceptional as this transaction, everything was done via email due to my working requirements. Marta was professional and her opinions and ideas were perfect requirements to finish my design. All steps during the process were met on time and very effective. Highly professional, very friendly, outstanding service and product. Highly recommended.
24 Mar 2016
serah1 from Five Dock
Hi Marta I hope all is well and you are creating away! We just wanted to say how happy we are with our wedding bands and how perfectly mine fits with my engagement ring. I wear them day and night and I have got so many comments on them. Beyond the “they are so interesting”, have been about how original they are and how they are delicate but still solid - kind of like marriage hey? It was so special to have you design them for us and we are very lucky indeed to have such a practical and beautiful symbol of our marriage made with such love, care and integrity. Thank you for imparting such nice energy to them! We will definitely be sending people your way…and of course there are always more pieces to be re-made by you! With ongoing appreciation Sera and James
09 Mar 2016
samanthar49
I was surprising my partner for his 40th with a birth date momento ring and Marta assisted me throughout the process with sizing, design and delivery. I was soo impressed with the service and the finished product and so was my partner (who LOVED it). We will be back and will recommend to anyone. Thank you :)
13 Oct 2015
andrewg55 from Ringwood East
I received a ring as a gift for my birthday, but is was a couple of sizes too small. The after service from Marta was superb, one week later the ring was return and fits like a charm, or like a ring in this case.... Thanks Marta.
04 Aug 2015
cassl406
Marta, I can’t thank you enough! I’ve just picked up my son’s ring, and I cried when I saw it! It’s perfect! You have done an absolutely amazing job of making a stunning gift and momento for him to keep for a lifetime. Thank you, thank you, thank you!!
09 Jun 2015
michaeld318
I already had some ideas for a wedding ring and I met with Marta to discuss the ideas. I immediately felt comfortable with her knowledge and the finished product is superb. If you are looking for a jeweller that is highly skilled, innovative and that you can trust then I highly recommend Bilingual design.
01 Jun 2015
joyc242
Having received a beautiful bespoke bracelet as a birthday gift . Organised by my family but designed and beautifully made by you. I could not be more delighted. Thank you.
25 May 2015
helenw522
Dear Marta, Thank you so much for the beautiful pendant you created for Nicola, I am so happy with the finished product. I am so glad you suggested engraving - "Happy 50th NIc' inside the pendant. I have bought it to work today to show the staff and they are all very happy with it being so personalised. I know Nic will be overwhelmed with the gift when she opens it. I love your work. Kind Regards Helen
21 May 2015
sians3 from Manly Vale
Marta is so special. She assisted me to pick out my mums birthday present - (Sterling Silver Milestone Earring). She definitely knows what she is doing.
18 May 2015
chiarac476
I just wanted to say thank you! Mum loves the family tree! It was a great success :) I really appreciate all the time you spent helping me with my order.
24 Apr 2015
krystynar
My husband surprised me with a custom made ring for my birthday. The design is so special to me because each stone represents a different person in my family. Thank you for helping my husband create a masterpiece.
10 Apr 2015
loiss285 from Paradise Point
I saw the Bilingual range in a Qantas flight magazine and contacted Marta who guided my on-line purchase easily and with professional, prompt service! She was always in contact updating me with the progress of my jewellery - I would highly recommend this company to anyone looking for something different and made to order.
11 Mar 2015
jennyh62 from Stanmore
I absolute love my necklace. I wore it all day yesterday in the short version and today in the long version. Compliments from people on both occasions. Thank you so so much. It really is a work of art. All aspects of the design process was very smooth and Marta was easy to work with. Every step of the process was done in conjunction with myself. Marta did a sample link of various sizes and we confirmed the final look together. All in all a very positive experince for me.
25 Nov 2014
leeannec4 from Sydney CBD
Marta walked with me on my journey creating a piece of jewelry that represented my life. She was not afraid to explore my inner thoughts and work with them to create something we were both very proud of. Her valuable professional opinions and information were offered in the right measures and I never felt rushed to make a decision. I wanted a representation and Marta was creative enough and mature enough to know exactly what I meant by that. What a treasure to have found a jeweler who can design thoughtfully and collaborate with their client so well. I am so delighted with what I now wear daily (initially thought it may be a special occasion piece) and get wonderful comments all the time. People are amazed with how it turned out. Highly recommend Marta to anyone who will ask and will be returning myself !
21 Oct 2014
vincentl3
It is amazing! I can't begin to explain how happy I am with the design and quality. Thank you for all your help throughout the process. It's been great from start to finish.
17 Oct 2014
tw21 from Canberra CBD
For our 10 year anniversary, we wanted to create meaningful rings that were classy and timeless, yet unique and represented our story. Marta did all this and more, creating complementary rings. She was patient and worked with us over a 9 month period, creating designs that took into account our very different tastes and different shaped stones which we provided. Marta was warm, genuine and shared her knowledge throughout the process. The rings she created are of exceptional quality and fine detail. Best of all, there is a design detail tying them together and capturing our journey as a couple. We still continue to get compliments on our rings! We will soon be a family of Bilingual-designed rings as she has made my best friend's and my brother and his fiancées' rings!
01 Oct 2014
Doubleu from Canberra Bc
Marta is fantastic and her customer service is exceptional. She provided my fiancee and I with invaluable advise and managed to produce a pair of stunning wedding rings that we are extremely happy with. A very easy and worry-free process right from the start. She has even done my sister's wedding rings. I highly recommend Marta!
25 Sep 2014
jenb28 from St Leonards
Marta and I have never met but her attention to detail, design and service are second to none. We corresponded via email through the whole process and Marta kept me informed of what was happening every step of the way. She took all my ideas into account and produced a stunning ring that I shall treasure for years to come. Thank you south Marta. You are now my jeweller of choice
15 Aug 2014
yvettev1 from Craigmore
I saw an advertisement for Bilingual in a Qantas Inflight Magazine and was keen to check it out. I approached Marta a few months ago for some ideas for our upcoming 25th wedding anniversary. There were so many options it was hard to decide and I changed my mind several times and through all of this Marta was great and supportive and offered a lot of advice. I ended up with having some silver lapel pins made plus a ring remodelled from some old gold I had lying in the drawer for years and also a pendant. I have just received my pieces and am absolutely thrilled with the workmanship and quality. Thanks so much Marta
23 Jul 2014
timm15 from Laverton
Excellent service and excellent product - Pleasure to deal with. I got a very personal wedding ring made and they worked with me right through the process to make sure it was exactly what I was looking for. Highly recommended after finding them in an airline magazine.
10 Jul 2014
jadef7
We used Bilingual for our wedding bands. I had an unusual engagement ring and they were able to design and create a wedding band that fit perfectly with my ring was absolutley stunning. I get commented on it on a daily basis. By the end of the process Marta felt like family to us. We felt comfortable that everything was under control and she had our best intentions at heart the whole way. Our rings were reasonably priced and the Quality was outstanding.
05 Jul 2014
meganc20
Thanks so much for creating such a beautiful ring. Brett had his heart set on one ever since he saw it in the Qantas mag. I can see why you guys have won all the awards. Your products are awesome and the service received is exceptional. I will be letting anyone I know looking for something a bit different to get in touch with you guys.
30 Jun 2014
rachaelm19 from Annandale
Marta recently made me a ring (the feature ring in her advertising) and I really love it. I was looking for a ring as a gift from my husband to celebrate a couple of special occasions and Marta never pressured me into buying anything but took the time to take me through her range of gorgeous jewellery. Not only did I buy the ring but also a lovely pair of earrings and I plan to buy myself a Christmas present from Bilingul later in the year.
12 Jun 2014
serah1 from Five Dock
From the first email I sent about my design idea to when I picked up the final piece, I was completely impressed with how Marta works! Her approach to the design process was so collaborative - I really feel the ring I had designed and made is completely unique and it is so much more than I could have imagined. The most difficult part was trying to choose from the 3 designs that she tabled from the brief - all of them were brilliant. I can't thank Marta enough for the attention to detail and care she provided in making such a symbolic piece for me. I went in with my old wedding and engagement bands and asked for them to be reused in a design as a way to honour the past and look to the future - she was so open to the sentimentality of the process to me. I would highly recommend Bilingual Design to anyone - especially if you want to create something truly custom.
09 Apr 2014
stephaniel16 from North Sydney
Working with Marta on our wedding rings was such a fun experience for us. The process that Marta uses for custom ring requests coupled with her amazing eye and brain for design ensures that your rings will be totally unique, and that they will not only look great on your finger, but also hold a special meaning in your heart. We are so happy with our rings and also to have had the chance to work with Marta.
22 Mar 2014
karens66
My parcel arrived right on time and both the earrings and Family Tree are just perfect. I love them both & I know my sister will be delighted. Thanks again for your help and patience in answering my questions. Cheers!
17 Mar 2014
veroniquef from Hillarys
I ordered a ring on-line to celebrate our 20 wedding anniversary and when I received my ring - realised that I had made a mistake with sizing and width of the ring. It was not quite what I had imagined. Not expecting any assistance from Bilingual, I summoned the courage to ask for help and Marta could not have done anything more to help fix my problem. She went out of her way to provide me with several solutions to make the ring what I had imagined from the very beginning which I now wear with pride and delight. Although we decided to re-make the ring, Marta polished up the original (my disaster) and sent it back to me on a lovely chain to I now have matching ring and necklace! I would definitely recommend Bilingual for a special occasion piece.
08 Mar 2014
syeda254 from Rosebery
In one word, excellent. I wanted to give my girlfriend a beautiful, unique and meaningful engagement ring and Marta made it happen. She took the time to find out more about me, our relationship, my ideas for the ring and she then designed a beautiful ring which showcased the diamond, captured our story and which we loved. Marta was friendly, patient and yet very professional throughout the process. She is a highly skilled designer who is an absolute pleasure to deal with. Big thumbs up.
08 Mar 2014
gregp13 from Parkside
I just had the pleasure of opening the parcel and trying on my ring and it looks amazing!! It's has totally exceeded our (high) expectations so we are very happy. Thanks very much for working so hard and getting it done so quickly, we really appreciate your professionalism and excellent service. Our whole experience has been so relaxed and simple which has been a blessing given we are located in such a remote part of Australia. Your effort to communicate each stage to us has made this stress free, something that is invaluable during this stage leading right up to our wedding day. We will definitely share some photos of our special day in the Maldives with you. Thank you very much for all your hard work.
03 Mar 2014
eunheel
I think my present, the family tree, was the most special present at the baby shower that I went to. Other ladies were asking where it was from and what it was and so on...My friend sent me an email saying that everyone was so impressed and a lot of ladies also asked more questions after the baby shower. Thank you
03 Mar 2014
DebM from Bentleigh
Lovely to deal with ! Very happy to change designs to suit myself for my 20 year wedding anniversary ! Love my bangle !
06 Feb 2014
lauram41
I bought a facade momento ring from Bilingual as a Christmas gift for my partner. It is absolutely amazing! The most beautiful, neat and perfect workmanship has gone into making it the best possible gift I could have got him! In addition, the customer service I received was outstanding, something I find so rare these days. I cannot recommend this store highly enough! Thank you!
23 Dec 2013
karlf
I have received the pendant today and it truly is amazing. To be holding something that was an image in my head and to see how you have transformed that image from paper to a precious metal is incredible. I would like to thank you so much for everything and delivering a work of art. I can't wait to give it to Paula next week. It's that good I want to show her now, I know she is going to love it.
29 Oct 2013
sarahjanet1
I have received the ring and it's amazing & if possible better than I had ever imagined. Your craftsmanship and customer service is incredible! You truly are a force to be reckoned with and I wish you every continuing success you are a class above the rest. Thank You so much 
01 Oct 2013
tyrak
Thank you so much for all your work & your high level of customer service. We have received the ring & are both so happy with the it. It fits perfectly & is exactly what Dean wanted. Again thanks so much for everything you have done for us.
21 Aug 2013
crystalr1
My ring arrived safe and sound all the way to Hawaii and it is just gorgeous!! We love it!! Glad we spent the extra money to do it in white gold. Thank you again ~
24 Jul 2013
anjelicad
Our Family Tree arrived safe and sound...and... Mum absolutely loved it.... and so did everyone else. I have had so many people ask me where I got it from and how I found it. It is such a beautiful keepsake. Mum cannot wait to put it up on the wall. Marta was so helpful and patient with all my questions. It looks great!
05 Jul 2013
chrish36 from Bangor
Marta was absolutely amazing in helping me create a beautiful wedding ring. She was very flexible and able to meet me when it suited. The ring is absolutely perfect, she was also able to help me create a necklace in the same style as my ring as a gift to my wife on our wedding day. the pieces are absolutely perfect and I have lost count at the amount of comments I have received about my ring and my wife's necklace. Thank you so much for such wonderful service
16 Jun 2013
karen6015 from City Beach
I first saw Bilingual advertised in an airline magazine. The designs are very unique and stylish which caught my attention. I now have several pieces of Bilingual jewellery (rings, earrings, and necklaces) and have also purchased a few pieces for family members. I have received many compliments wearing Marta's designs. If you are looking for a unique design, quality product, and professional experience, contact Marta at Bilingual. You will not be disappointed!!!
01 Apr 2013
Anonymous from Petersham
We had our wedding rings designed by the lovely Marta at Bilingual Designs for our wedding in December 2012. Marta was so patient, professional, and really good at imagining exactly what we wanted, helping to make us individual designs but keeping her sleek Bilingual style. It was so nice to feel personally involved in designing our own rings, but with the prices so reasonable it didn't feel like we were being extravagant. Thanks Marta for your enthusiasm and fantastic eye, oh and the small touches that made our jewellery unique. Highly recommended from a newly married couple with Bilingual wedding rings that will happily be on our fingers forever!
28 Mar 2013
stuartg4
Dear Bilingual Design, Just a note of sincere thanks for such a wonderful sales experience and for also offering such wonderful products. After seeing the Family Tree's being included in the Virgin Australia flight magazine, have finally been able to purchase due to Birthdays/Weddings in 2013. The parcel arrived safely. My wife and I cannot wait to see the look on my Mum's face when she opens the Family Tree (large) this weekend and also, for our friends when we attend their wedding in Vanuatu. Many thanks Stuart
27 Mar 2013
mhykle from Melbourne
The whole experience, from ring design, development, progress update through to timely completion and product delivery has been incredible. The finished piece is unique and truly beautiful. I can not recommend Bilingual more highly. I will certainly go back again.
19 Mar 2013
denisef6 from Newcastle
Having met Marta in Federation Square in Melbourne, I decided to ask her to create a brooch representing our present home in silver. Her commitment and creativity in designing and making this brooch/ neckpiece was a deeply satisfying experience for me. I love the finished piece and would recommend Marta to anyone considering a commissioned piece.
14 Mar 2013
marijnka from Paddington
Bilingual offers beautiful and incredibly clever designed jewelery. Marta has a great ability to play with unexpected shapes and manages to turn them into surprisingly comfortable pieces to wear. Especially since she offers a custom fit where needed. I believe Bilingual offers good quality, highly inventive products, for a very reasonable price and would highly recommend their jewelery to everyone who's looking for something stunningly simple yet refined.
14 Mar 2013
Anonymous from South Yarra
I first saw Bilingual products at a designer's market in Melbourne years ago. I was drawn in by the simplicity, edgy and utterly unique look and feel of each piece on display. Since then, my partner and I engaged Bilingual to take us through a design process for my partner's wedding ring. I had already decided that the Open ring was 'the one' for me. The design process Bilingual led us through was thoughtful, responsive to our aesthetic inclinations, and produced a ring that resonates with my open ring but is also unique. It was so important for us to have a personal and personalized experiencing in choosing our wedding rings and that is exactly what we got with Bilingual - and so much more! I highly, highly recommend Bilingual - people still stop me in the street to ask me where I got my wedding ring from!
07 Mar 2013
chiarab
All the Bilingual items are so unique - it can be hard to choose! But eventually something pops out. It feels JUST right and fits JUST right. You'll be prepared to spend the cash because it is something so different and feels very personal - even it from the standard collection, not a custom made ring. I love the architectural quality and morphic aspect of these designs – what a bonus to get one pair of earrings that can have various effects! These guys are great! I get lots of compliments and comments on my ring. When I see someone with an item from the many Bilingual collections, I know I have met a fellow design lover. It's a great conversation starter. I super recommend this brand. They are yet to make something I don't like – and I can be hard to please :)
05 Mar 2013
rossmabb from Camperdown
Such a wonderful experience dealing with Marta. She sat with us and came up with the pair of beautiful, unique wedding rings for us. We couldn't have been more pleased with the whole experience. Bravo Marta.
04 Mar 2013
paull14 from Lysterfield
What fantastic products and personal service!! Together we created an unique piece for my partner celebrating the birth of our son Sam. Many thanks Marta, We will praise you, refer you, and use you again!! Cheers, Paul
28 Feb 2013
thelilsis from City Beach
Love the unique designs from Bilingual! I now have 2 rings and a necklace and wear them all the time. The quality is fantastic and the designs are very artistic.
23 Feb 2013
amandaz2 from North Strathfield
Marta was great. The jewellery collection was unique & could see myself wearing the entire collection, however she helped us design our wedding rings which I can't stop showing people. Beyond delighted with our purchase!
22 Feb 2013
victorias10
I was searching for a unique wedding gift for my husband to be. And when I found the Family Tree I knew it was perfect. We have a very large family and Marta did an amazing job putting it all together. Almost everyone on the family tree was at our home when I gave it to my husband - so it was very special. Sean's family were in tears! Many thanks Marta.
22 Feb 2013
Anonymous from Southbank
I located Bilingual via an advertsiement placed in the in flight Virgin magazine. At the time, my friends and I were looking for a meaningful and memorable item we could purchase for each other for our 30th birthdays. We all fell in love with the momento necklace and have since June 2012 purchased a total of 4 with more orders to come in 2013. Marta in particular, has gone above and beyond the call of duty in regards to looking after us.
22 Feb 2013
katies12345 from Brunswick East
I am delighted with my "orbit" ring! It was a present and was a little large at first, but Marta and Salvatore were extremely helpful in sending out a ring sizing instrument and replacing it with a smaller, perfectly fitting one - all free of charge and with very pleasant exchanges by email and telephone. I would certainly do business again with them and recommend them to friends.
22 Feb 2013
gregw5 from Sydney
I bought the family tree as a gift for my wife. She loves it. It takes pride of place on display. Everyone comments what a great idea and how fanstic it looks. Marta does a terriffic job following with questins and suggestions on how to make the tree look its best. Her service is also fantastic going out of her way to help.
21 Feb 2013
sharonh2050 from Camperdown
I chose to have a family tree created for my sister's 50th birthday and could not have been happier. It is a truly beautiful piece with timeless beauty yet its style is relevant and contemporary. The consultation process was thoughtful and the service experience was genuine. I am so happy with my choice for this milestone birthday.
21 Feb 2013
willh3
Hi Marta, we're now wearing your lovely creations, and we are both thrilled - couldn't have asked for such beautiful rings. Thank you. Renee is now doing nothing but looking at her ring, and I will never have an excuse to forget an anniversary (!)
21 Feb 2013
kater26 from Gladstone
I first saw the add for Bilingual Design in an airline magazine, and liked the concept. I approached the company, and received a very professional service. I could not fault their customer service, and when the product arrived I was delighted. I have since purchased the same item from the company for another gift.
21 Feb 2013
mandyb8 from Tannum Sands
Hi Marta The ring is stunning! Thank you so much! You know people had said to me that I was crazy just dealing through emails and ordering a ring without actually placing it on my hand, but you have made the whole experience a joyful and a very pleasant one. I will certainly be singing your praises for a long time to come. So I thank you again for a wonderful outcome.
21 Feb 2013
katieb17 from Adamstown
Fantastic designs and service. I cannot reccommend bilingual more. The design team made my wedding rings and were super helpful and patient through the entire process. The rings arrived beautifully presented with a bottle of moet and a lovely hand-written card. I love love love bilingual!
21 Feb 2013
markj18 from Rosetta
When we arrived home on our anniversary we were excited to find the present. My wife Sandy loves the pendant and appreciates the uniqueness of the design and quality of the work. She wears it every day and has had lots of compliments. Thanks for coming up with something special and delivering on time. I will definitely keep you in mind for future gifts.
21 Feb 2013
Anonymous from Ultimo
I loved working with Marta of Bilingual to design a customised ring. I have known her work for many years through the Young Blood: Designers Markets but this was the first time I had commissioned a piece for myself. I especially appreciate the meticulous design process that she undertakes and her making skills are excemplary. My finished piece is original and beautiful and reflects my personality perfectly. Whenever I wear it I get compliments!
Details:
Lilyfield, NSW, 2040
Tel: 0417021733
Status:
Verified

ABOUT Word of Mouth

Word of Mouth is Australia's No. 1 business reviews website. It's the best way to find out what businesses are really like before you use them. All reviews are from real customers (we have several ways of checking), giving consumers a clear understanding of the business' track record.

Businesses on the Happy Customers Program actively encourage transparent feedback and you can be sure you're choosing a business that makes customer service a priority.

BUSINESSES

Want a page like this? If your business provides good service, the Happy Customers Program can build trust and increase sales.

Find out more