AWARDED THE Word of Mouth SEAL OF APPROVAL
CUSTOMER SATISFACTION CERTIFICATE

Pets R.I.P Toowoomba & Ipswich

5/5 RATING BASED ON 1216 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Pets R.I.P Toowoomba & Ipswich

Customer Reviews for:
Pets R.I.P Toowoomba & Ipswich

13 Jan 2024
sandrag405
I have had 3 beautiful Jack Russell Terriers pass over to the Rainbow Bridge, Mary, Emma and most recently Dixie on the 26th December 2023. The Manager and the staff at Pets R.I.P. are very caring and thoughtful. They are there for us pet owners who are devastated on the loss of our little fur babies and they use the utmost care and respect during the whole process and in our time of need. Rock on Pets R.I.P. and thank you from the bottom of my heart.
19 Dec 2023
robe310
I have used a similar service for my previous 8 furbabies, and when they changed their pricing structure and decided to charge me $75 extra to drive down 6 houses from the Vet, I then felt that the company was just not being as sympathetic to the heartbroken owners as they used to be - time to look for someone else . ** Vicki & Kim have been amazing . I had a special request that my darling Ariel could go in a double cremation box with her litter sister Ebony ( dec) and to leave space for her litter brother Jon for when his time comes - Absolutely no problems at all - now time for my heart to try to heal . Thank you ladies , Rob - Rosewood 4340
12 Nov 2023
dens158
Really recommend them they are grate.
24 Oct 2023
cherylm67
Thank you RIP Pets for your caring and excellent service provided to our dear departed Zoe and to us through our time of grief. So good to have you there to look after our beloved girl as if she was human (which is how we felt about her). Kind Regards and best wishes to you and all your staff.
22 Oct 2023
bernardw636
Another satisfied customer here. My pets loved here too, haha! thanks for the great service!!!
15 Oct 2023
shereet420
The staff were extremely caring to myself and my beloved fur baby Belle. I highly recommend Pets R.I.P Thank you so much for everything you did at such an extremely sad time for me.
28 Sep 2023
adriani177
The caring service for our best mate MEG was very personal and professional.They did everything as promised and I would highly recommend them.Kind Regards. Adrian and Desley Imray.
26 Sep 2023
ceciliab110
Amazing, caring and loving people. I couldn’t have been treated with anymore kindness. I certainly recommend Pets RIP. Thank you so much.
21 Sep 2023
dianer220
Good friendly staff and very compassionate
19 Sep 2023
raechelm
Great service, friendly and very helpful staff and we received high quality, beautifully presented products that we will have always to remember our much loved family pet. The pictures of the products displayed online doesn't do them justice. So impressive!
16 Sep 2023
judithr529
I cannot speak highly enough of Pets RIP. Their compassion, care and understanding in my time of grief went above and beyond expectations. Thank you so much for everything. I totally recommend Pets RIP.
05 Sep 2023
scottp862
Professionally run business, prompt & efficient in difficult times of losing a beloved pet. The 2nd time we have utilised their services.
03 Sep 2023
lesley-anns
Kind, caring and compassionate. Awesome service.
11 Aug 2023
joanner500
Once again Pets RIP haven't failed to deliver. We have used their wonderful service 3 times now and each time they have shown upmost compassion and respect in the care of our cherished greyhounds. It's a very professional and dignified process. The range of products they have on offer is amazing. I highly recommend Pets RIP. Thank you so much for your service Pets RIP.
09 Aug 2023
stephen-m953
I have used Pets R I P four times and I have always found them very professional and caring in taking care of my pets.Thank you once again.
09 Aug 2023
karen-w218
Very caring when we lost our beloved Tilly.
17 Apr 2023
pauld210
To all the lovely staff at Pets R.I.P, Toowoomba thank you so much for your kindness & care that was entrusted to you after the sudden & devastating loss of my best mate Mojo! I am so grateful that I was able to be supported by such amazing people, who understood the impact of losing a treasured dog & a family member. Everything was done to perfection .. thank you again for respecting & honouring my little mate. It truly meant so much. Heartfelt thanks to you all of the entire staff once again... Kind regards Paul DePinto
08 Feb 2023
helent340
I have used you twice and am very happy in the way you deal with death of our precious pets. I will use you again and have recommended you to friends who are also pleased. God Bless you all.
07 Feb 2023
ivyp985
Highly recommend,just picked up my boy Skippy we are very happy with this company.
25 Jan 2023
debras537
Very professional and compassionate.Delivered my Staffys ashes right to our door.
20 Jan 2023
patricia-m271
When my girl Asha passed, the girls at pets r.i.p where so caring and compassionate to my feelings i can not fault them ,they made the process very smooth, they were always helpful, and very understanding to what I wanted. Nothing was to much trouble Thankyou again, Highly recommend. Patricia McNee
13 Jan 2023
tessl111
There aren't words to express how much I appreciate the kindness and care that PETS R.I.P put into taking care of my horse when he passed. They treated my boy and I with the utmost respect and compassion. Nothing makes gireving any easier but I am so greatful that they were there during this awful time of my life. I highly recommend PETS R.I.P.
24 Dec 2022
katiem590
RIP PETS were a pleasure to deal with in such a difficult time. Their sympathy and care for our Barnie Dog was appreciated. I highly recommend! Thanks again guys for everything.
17 Dec 2022
jessica-h304
Thankyou so much. VIP pets were there from the start to the very end when they returned home. Very caring and respectful. Very compassionate when we were facing such a very sad time loosing our fur babies. Thankyou so much again
12 Dec 2022
pamelab454
Thank you for your support and kindness during a heart breaking time in our lives. Thanks once again for your wonderful care of Panda. Many thanks Pam and Neil
24 Nov 2022
aldoz
Provided excellent service, efficiently, and promptly during a difficult time of losing a precious family pet. Couldn't have asked for more. Compassionate and understanding.
21 Nov 2022
440f724d
Thank you for all the support you gave our family during our time of loss for our beloved dog, Venus. Your compassion, understanding and sensitivity was very much appreciated at a very difficult time for us personally. Everything handled with care, love and deep concern. Would recommend anyone to always turn to Pets R.I.P. when needed for their dearest animals to be treated with much dignity and respect always. Thanks for everything!
14 Nov 2022
lindaw851
A huge shout out to Pets RIP for the most caring, sensitive, efficient service anyone could ask for at a time of vulnerability and sadness. Your kindness was greatly appreciated , thank you. Thank you for looking after my beautiful boy Charlie and bringing him home to me. I am grateful to you all for the beautiful Urn and certificate, sympathy card and poems you gave me. I would definitely recommend Pets RIP to take care of your beloved pets because, they really do care.
12 Nov 2022
leandriv
The staff at Pets RIP were professional and compassionate from first contact to handover of ashes. I can't fault them on anything and would recommend them to anyone who needs their services.
12 Nov 2022
caroleb794
Wonderful people great service and very compassionate
10 Nov 2022
clayg356
Easy to deal with and good priceling.
03 Nov 2022
tienap
The compassion and dignity that is shown by Pets R.I.P is incredible. They were patient and understanding when collecting our pup. It was a traumatic and sudden passing and treated our little girl with so much respect.
31 Oct 2022
audreyw460
Efficient and caring. Lovely card received, thank you. Lovely cremation certificate with photo of our Ruby! Great follow up (via phone) also.
21 Oct 2022
penelope-p24
Would recommend, treated with such care, respect and love during the difficult time of losing our beloved Guinness.
14 Oct 2022
dic195
I would recommend pets rip as they are so compassionate and have excellent service. We lost our retriever and they came to our house to pick him up. They made the whole day very pleasant for us. We are highly satisfied and its very affordable.
02 Oct 2022
samanthew
Highly recommend Pets RIP. Very compassionate and caring service. They treated my horse with the utmost respect and made a heartbreaking day a little easier to bear knowing she was treated with dignity.
01 Oct 2022
marion-w362
I have used this company before and again recently when sadly I lost my 2 dogs within 2 weeks of each other. The staff are always very caring. In this recent heartbreaking situation the vet ( not my usual vet) sent my dog to the wrong place. I appreciate the way Pets RIP handled and sorted out this stressful situation for me. I would highly recommended their service
26 Sep 2022
corriev268
Very caring and respectful. Little keepsake Teddy bear was thoughtful.
22 Sep 2022
shanonl124
Professional and compassionate staff and service. In a heartbreaking situation, they made things a little bit better. Highly recommend their service and will be using them again when the time comes for my other fur babies.
21 Sep 2022
donna-b877
Just had my little dog cremated with this company they were fabulous very caring and sympathetic. I highly recommend them to take care of your loved pets. And love my teddy bear and card she will always be with us now.
19 Sep 2022
karenj885
im so grateful for you kind help from the time of my phone call to pickup and return of my baby girl
17 Sep 2022
noelenem475
I am so grateful for the kind and caring support provided at such a difficult time. I especially appreciated the lovely card and teddy bear as well. The words in the card were very meaningful and helped me cope with my grief. Nothing was too much trouble and made the final farewell of our beautiful Sapphie less stressful. Vicky spent time with me when I finally got to bring Sapphie home and was so very kind and understanding. Thank you.
16 Sep 2022
serenal436
Everything needed to be done on very short notice and there wasn't anything that was too hard for them to do. The result was truly beautiful and something that will be forever treasured .
13 Sep 2022
elizabethq782
I would like to thank the very kind and understanding team of this business. I especially loved the teddy bear I was given when my sweet Jazz was picked up. I felt she was in safe hands when I had to let her go with the lady. I appreciated the care and effort they made when organizing the details.
06 Sep 2022
sophieh994
The team were very kind and caring during a difficult time and we especially appreciated the card sent to us. The team were communicative and prompt
01 Sep 2022
wayne-c238
At a very distressing time we contacted Pets RIP Toowoomba and were treated with compassion. Their service was impeccable and delivered with genuine sympathy. Thankyou very much. Sincerely, Bonney & Wayne
31 Aug 2022
donnap242
We would like to thank from the bottom our hearts PETS R.I.P Toowoomba for our beautiful girl Erica (Teddy the Wonder Dog) the care love and dignity towards her on her recent passing we were inconsolable they were very professional very helpful and caring we have used PETS R.I.P in the past for our beloved cavalier Caddy their professionalism and love and care is fantastic.
13 Aug 2022
geraldine-c452
We were treated with sincere sympathy & respect after losing our beautiful Luca. They really cared about our feelings of loss. Return of Luca was respectful, and exactly what we wanted with some extra personal touches from Pets RIP. Your kind words helped us through our grief. Thankyou
12 Aug 2022
amandas762
Very compassionate and not at all pushy. Very pleased and highly recommend. Thank you.
01 Aug 2022
taylah-m
Pets RIP have amazing service with everything from start to finish, very lovely & compassionate Beautiful box our Tilly was handed back to us in today, everything was so nicely presented the little paw print & hair. highly recommend them if you are ever in this situation.
29 Jul 2022
nikkil612
We suffered a tragedy, our beautiful Harley passed away suddenly and pets RIP were so lovely, compassionate and available to us for anything. Everybody I communicated with was so lovely and kind and they are obviously big pet lovers. My beautiful little dogs ashes were delivered back to me today. Everything was so beautifully presented and we now have our Harley back home where he belongs. Their packages were nice and reasonably priced and I would highly recommend them if ever you find yourself in this situation. They came out to us outside of business hours and only charged us a small call-out fee. Just beautiful human beings, Thankyou
20 Jul 2022
bek-maddya
Highly recommend,excellent service, showing great compassion and warmth. Great knowing our beloved horse was in safe caring hands through this very hard time.
18 Jul 2022
kassyk
Wonderful service for beloved pets. Everything from pickup to return after Cremation was spot on. Beautiful box our Tori was returned to us in, with a lovely folder with her lock of hair. Very compassionate people. This is a very special service that Pets RIP provide. Highly recommended.. Thankyou
09 Jul 2022
noeleenr789
Our family pet Diesel who was 1 week off being 14 was put to rest recently. Pets Rip are amazing and very caring. We received our beloved dog Diesel today and I would highly recommend Pets R.I.P .for your family member.
08 Jul 2022
sharonr968
Excellent service showing great compassion and warmth. Felt great knowing our beloved puppy was in safe hands.
01 Jul 2022
hayley-k500
Our beloved family dog of 15 years recently passed away and we used Pets R.I.P - they have been amazing to deal with, very caring and also have excellent communication . We received our precious dog back today and are beyond happy with what they have done x
27 Jun 2022
lynne-and-jackc
Pets RIP have looked after of our pets now. They are caring professionals that i would highly recommend for your loved ones
16 Jun 2022
randalle958
I have never felt so much love and compassion from strangers upon losing my beloved pet. Thank you for caring so much.
16 Jun 2022
beverleyf570
Very loving and caring service. Would recommend 100%
16 Jun 2022
leannes302
The presentation is beautiful, lovely people to speak with very caring and understanding.
11 Jun 2022
sallyt594
I would reccommend this business to you
11 Jun 2022
taniak409
After my princess JR molly went to sleep, pets rip Toowoomba were understanding & compassionate to my grief, staying in contact and explaining the cremation process to me.. A beautiful gesture when I received a condolence card from them too..today my Molly’s ashes are home with a beautifully presented lock of her fur..Thankyou so much ..my Molly was my ‘daughter’ I never had..x
09 Jun 2022
donnah862
On the passing of our beloved boy “Fella” I highly recommend Toowoomba pets R.I.P they are So caring and supportive and sympathetic in our time of loss Great job glad to have our boy home with us
08 Jun 2022
bevm19
Vickie, Kim and Ian could not have been more sympathetic and understanding during the terrible time of my losing Stella. I did not expect to meet with such kindness and efficiency. They kept in touch with me throughout the process of collecting Stella and her private cremation before discussing the numerous options open to me for her return. Ian was so amazingly kind when he brought Stella's ashes home in a beautiful urn with an inscribed tribute. Thank you so much for playing a big part in easing my grief. I cannot imagine any company providing a more compassionate service. Again, my very sincere thanks.
01 Jun 2022
jennyk183
On the passing of our beloved pet in April, we knew from that very first conversation with the staff in Toowoomba that they were going to take care of Valo. They were very supportive, caring and compassionate. Would strongly recommend this company to take care of your pets.
28 May 2022
kaitlynm652
We had our beautiful boy pass away recently and The whole team at Pets RIP were so supportive and very respectful. The whole process was very simple and I never felt pressured. Thankyou for the care you took in returning our pet home.
25 May 2022
ashleigh-t388
They were very nice and they result we really nice but it did take a month to get my girl back to me
24 May 2022
richardh450
The service and professionalism and compassion from this company handling our dogs (Jack) cremation can only be described as second to none.
06 May 2022
rhondac844
We recently lost our little dog Joey the service we received from pick up of Joey to his return was excellent the staff were so helpful and compassionate. We chose a picture box for Joey's resting place the box was beautifully finished with his picture and plague. It was lovely they present you with a memorial card with his gold paw print and lock of hair with a little bow the effort they go to and the presentation shows just how compassionate they are with looking after our much loved pets. It gave us great comfort knowing our little boy was in safe hands with people that really care. I would highly recommend this company and will definitely use them again
04 May 2022
darlene-h
I would recommend this business simply due to the exceptional care and love that Kim gave me and my fur babies Angus and Daisy through a very traumatic time. Kim went over and above to retrieve my babies from a watery grave they had been put in 15 days prior. I received my babies back into my care today and my heart is so full of love. Kim has put my babies in the most beautiful little wooden coffin box and a scatter tube, a beautiful cremation certificate and little teddybear. Kim Rance you are simply an amazing person thank you so much for your love and care. With love Darlene Howden and family
29 Apr 2022
cathyb550
I cannot express how grateful I am to PetsRIP. Putting our doggie to sleep after 17.5 years was absolutely awful and they made it so much easier. They turned up to our house on short notice and we're so lovely and gentle taking her away. And then a lovely lady brought her home again in a little casket. On a horrible day, PetsRIP made the aftermath just a bit easier. I am so grateful to them.
19 Apr 2022
jasond521
Very lovely people to deal during a horrible time when we lost our 4 legged boy after 15.5yrs of love. They were extremely helpful with lots of communication to ensure we had an easy last step for our boy.
13 Apr 2022
danielh506 from Plainland
I cannot thank them enough for the service provided. Compassionate and caring thought-out the entries process. Such a fantastic job and you are very appreciated by us. Highly recommended
12 Apr 2022
dianew514
They are compassionate and helpful. We felt that they cared as much for our pet as we did.
07 Apr 2022
joc494
Thank you Pets RIP for your professional and compassionate service. We have used this service twice and both times our fur babies were treated with dignity and care. I would certainly recommend this team.
02 Apr 2022
mellissan382
Thanks you so much to the team they are so compassionate and caring will definitely use there service again
24 Mar 2022
kathym810
The Toowoomba staff are so caring. They look after your precious ones like their own. I highly recommend using their service.
21 Mar 2022
candice-c769
Thank you so much to the Toowoomba team for their patience, compassion and understanding in helping us through this heartbreaking process.
19 Mar 2022
shereeb544
So caring and sympathetic after the loss of our 18 year old cat. Their service is very professional but so caring at the same time. I was crying on the phone when we originally made contact with them and I received so much comfort and support from Vicki on the phone. We received our bubba back this week and would highly recommend their service.
11 Mar 2022
397c97f9 from Boonah
When I lost my beloved dog they did everything to help me when i didn't know what to do or think straight they made sure I was okay and promptly came and got her treated my dog and me with the up most respect and care .I don't know what I would have done without them her cremation was just so beautiful I can't recommend them enough will always be appreciative for their wonderful work i have another 3 dogs and sadly when their time comes I know they will be there for us.
09 Mar 2022
nicholass718 from Lockyer Waters
Unfortunately I cannot say the same as all the others, having used Pets RIP once before, and thought would use again. I had my order lost and no recollection of my order being placed, I have had issues that were made from nothing, i have had the information for the plaques just typed as they wanted, not as I had written and requested, told 2 weeks after submitting information that plaques would be too big, yet wasn't to be the case. Told frames were already pre cut, which they are not, as well as the framing of certificates just sticky taped to the back of the of the backer board and not between matboard and backer board. As well as no apology and posted out replacement plaques instead of delivering in person. It has been 3 months and I'm still dealing with them to get it correct. I cannot say that I will recommend them after this experience. The most professional part has been from Ipswich office, and that was the day that he took my boy away.
05 Mar 2022
nikkih17
Thankyou so much for the caring, sympathetic and professional service of bringing our baby back to us. She left us on Valentines day and got to come home on her birthday <3
04 Mar 2022
annel877
Such caring, gentle and wonderful people, there when you really need them. I have used them before, with the same wonderful caring service. No hesitation in recommending Pets RIP to anyone who has lost their beloved friend
28 Feb 2022
juliac290
Caring, sensitive and sympathetic service at the most heartbreaking time for a pet owner. Thank you all for doing what you do; the tenderness and care you showed to myself and my family as we said goodbye to our beautiful boy Smudge, will never be forgotten.
25 Feb 2022
clairek570
I have just experienced the professionalism, thoughtfulness and care of Pets R.I.P. Toowoomba and Ipswich. This has been of the utmost comfort to me while grieving the sudden loss of our beautiful little dog. I could not recommend them more highly.
25 Feb 2022
gary-darlenet
We lost our 13 year old Rottweiler, Xander two weeks ago and decided to take him to Pets R.I.P Toowoomba for his cremation. Vickie & the team there were so good in our time of grief and were compassionate, friendly and so helpful. We couldn't be more appreciative for all they did fir my wifevand myself AND Xander. Thank you so much Vickie & Team
21 Feb 2022
rodneyg924
Prompt response time Compassion for you and pet Easy to deal with
16 Feb 2022
traceyr652
Rets RIP Toowoomba looked after our old dog as if he were their own. Excellent communication and caring service. The camphor laurel box that we chose is absolutely beautiful.
02 Feb 2022
sheryl-and-billj
We’ve recently used Pets RIP toowoomba and could not have been happier with the service received. From beginning to end they (especially Dee) were professional, kind and compassionate and handled our darling Cassie in exactly the way we wished her to be handled. We would not hesitate in recommending this local business, they made what was a sad time, seem so much easier. Bill and Sheryl, Toowoomba.
31 Jan 2022
cazza23c
Such a beautiful kind hearted business, who looks after our animal babies & their humans with the highest respect. I have had to use their services twice now & can't fault them. I have 2 senior dogs at present and they will be visiting Pet RIP when their time comes to cross the rainbow bridge.
15 Jan 2022
amandai790
Fantastic and very caring service Have used twice now and always very caring
14 Jan 2022
petert286
We have used them twice now and both times found them friendly and easy to deal with.
14 Jan 2022
leannem713
Absolutely. Such care and kindness
13 Jan 2022
christinew334
Very good service and delivered our dogs ashes back to us at home engraving on plaque was very good the picture was a real likeness to our dog ..certificate and other was very nice. Would recommend we lost our cat three weeks after our dog they will look after her for us too..
08 Jan 2022
debbiec126
To lose a furry friend was hard but the girls at Pets RIP made it so much easier. Always in contact and when returned a beautiful certificate and a lock of his hair in a bow. Beautiful beautiful beautiful I would rate 100 stars if I could. Thank you
23 Dec 2021
mandyb100
Compassionate and friendly staff. Prompt response and lovely presentation of cremation package.
23 Dec 2021
emmaleel
I cannot thank this bussiness enough for making sure my boy was home just in time for Christmas. I know our boy was so well looked after and all there work and care is done with so much pride.
20 Dec 2021
elainer389
I would like to Thank the Staff at Pets R.I.P. When my beautiful Cockatiel Benny died after having him for 20 years, they picked him up from the Vets and took care of my little baby. They brought him home to me today in a beautiful Urn. Thank you so much for looking after Benny and bringing him safely home
19 Dec 2021
kyliec199
This organisation provides outstanding customer service and I strongly recommend their services to anyone who wishes to give their pet a dignified farewell.
06 Dec 2021
mariac886
At the hardest tie in my life, these guys were very understanding, and kind. I would highly recommend Pets R.I.P I was concerned as they were not in Brisbane. But they Pick up my little man on the day and delivered him home to me on a Saturday. The gentleman that brought him home was lovely. A very personable company. Thank you Team x
24 Nov 2021
perryc233
I must say how amazed i am at the service when my dog passed away, Pets R.I.P came to me to pick my boy up, which i was surprised and they took care of everything,, im really happy with how they handled and presented everything,, above and beyond is an understatement.. Thankyou so much to everyone at Pets R.I.P, you should be proud of your job.. Great work...
19 Nov 2021
cameronw401
At a very sad time this business dealt with my situation with sincerity and professionalism. They certainly made it easier to say goodbye to my best friend. The staff are just wonderful. Highly recommended
13 Nov 2021
camm902
Pets RIP were highly recommended to us, in this time of loss by our long time vets. We were very impressed by their response, help, thoughtfulness, care and understanding during our grief. The staff were really lovely, caring, considerate and extremely courteous. We recommend them very highly.
13 Nov 2021
christine-b24
Excellent service. All very friendly and compassionate. Highly recommended.
10 Nov 2021
donnat157
This is the first time we have used this service. Pets RIP were wonderful and caring and very respectful. We will be using them again and highly recommend this service.
09 Nov 2021
danielle-h
This is the 3rd time we have had one of our babies cremated with Pets RIP. They have helped with the terrible passing of our little girl. They were very helpful and respectful and we are extremely happy with the service. Thankyou
03 Nov 2021
karenj275 from Mount Whitestone
This is the second time we have used this service following the passing of our much loved dogs. The team at Pets RIP were so understanding of our grief, everyone was so kind, compassionate and understanding. They made this heartbreaking time a little easier for us and I would have no hesitation in recommending them.
27 Oct 2021
sonyas519
Our family has had 6 pets cremated by Pets RIP. They are absolutely wonderful. Very respectful and caring. Highly recommend
26 Oct 2021
gavin-helend
Wonderful caring compassionate team at PETS RIP. Very personalised and lovely products that make such as sad time a more bearable experience. Our beloved cat 'Tiger' was in good hands. Thanks team!
18 Oct 2021
tamaral417
We recently had to say goodbye to our beloved dog which was heartbreaking. Everyone I dealt with while organising his cremation were so thoughtful, and caring and made me feel like he was being treated with love. The sympathy card, lock of fur and footprint, were thoughtful personal touches that brought tears to my eyes.
17 Oct 2021
bernardm283
Certainly. We have used them four times and always caring and professional
16 Oct 2021
judithw635
We have had three beloved pets cremated with Pets R.I.P. We have found them to be very thoughtful of our sorrow and careful with the pet in their trust. I highly recommend them to my friends and anyone needing them.
11 Oct 2021
valerieb252
My Partner and I were very happy with the service they had given us after our pet dog had passed and a very good way to have a precious part of your family with you all of the time. It saves you digging a deep hole so that nothing digs them up. I would have fully done it again 6 days later if I was home when our other pet dog passed. I recommend Pets RIP to other people as they are very well dedicated with your grief and other things. The staff travel a far way to pick up your beloved pet and the staff are very nice and courteous and look after Well done Pets RIP.
11 Oct 2021
nielmag
The staff are very caring and respectful at this time when we are grieving so much for our beloved pets. Nice card and grieving information were well received. 5 stars for service and quality
09 Oct 2021
leon109
There not much someone can do when you've lost your loved pet, but Pets RIP did all they could to provide their service with the utmost respect and care. Highly recommend them if you want a service that truely cares for you and the loved pet/friend you've lost
03 Oct 2021
elizabeth-s684
We tragically lost our gorgeous girl Penny at 18 months. Unfortunately we have used this service twice in 2 years. The staff were very caring and efficient. Penny was picked up from the vet at Kingaroy and returned there at a small cost.
30 Sep 2021
annw704
we lost our Little Lady a chihuahua two weeks ago. i couldnt fault RIP, they were extremely compassionate and caring. I even received a phone call from them to ask if we would like to have our Lady cremated in her little bed which I thought was wonderful
21 Sep 2021
carolinek208
Pets R. I. P recently came into our life when we lost our beautiful little girl, Ruby. We cannot speak highly enough of the compassionate service they provided to us during a very sad time.
20 Sep 2021
robyns432
I cannot speak highly enough, from initial contact to delivery the staff were caring and compassionate. When Simone delivered my beautiful girl to me she gave me a big hug while I cried and I’ve never met her! A pleasure to deal with x
20 Sep 2021
annie-and-stephen-f
From our first contact with Vickie to make arrangements for our girl we knew she would be treated as a family member and not just as a pet, we felt the compassion and respect our Ellie-May would get. Vickie was in contact with us at every step. When we got Ellie-May home it was so beautiful to see the care that had gone into everything. Thank you Vickie for everything you have done for us and for Ellie-May we will be forever grateful. Annie and Stephen
15 Sep 2021
son192114g
Amazing service. As wonderful and compassionate as their website claims. The team truly respect your heartbreak and your pet.
08 Sep 2021
lisah626
No words for how grateful we are to the whole team but especially Simone. Simone has been so amazing from the first contact, right through to her bringing Hunter home to us tonight. Every word was perfect, her empathy, her words, her love and respect for us and our boy. She is the perfect person in this job. Thank you for EVERYTHING! So grateful that Hunter had such a wonderful final journey and now he is with us forever. Thank you Pets R.I.P and Simone xxx
04 Sep 2021
margaret-and-peterv
We used this business I recommend them. The team where so affectionate and so helpfull of our passing of our Little mate Pepe . They where so patient and so caring and treated Pepe with a lot of respect and caring couldn’t ask for such a Beautiful caring Buisness . And we received Pepe with a Beautiful presented Fashion love what they did cannot thank them enough so passionate team and Buisness .Thankyou so much .
02 Sep 2021
robert-b472
We used this business when our pet Kahlua passed away and can honestly say the helped in every way they could . They treated her with every respect possible. I would recommend them to everybody.
27 Aug 2021
lous216
Absolutely kind, compassionate and empathetic during one of the most painful times. They treated my girl with such dignity.
24 Aug 2021
ec9af48a
The service and attention to detail was excellent considering the COVID-19 impact. Our pet was returned in a beautiful presented fashion. I could not of asked for anything more.
12 Aug 2021
scottc895 from Drake Village
Sue and the staff were very caring and considerate throughout the whole process. The photo box is perfect and I was very impressed with the accompanying card with Suki's paw print and some of her fur attached. The wording on the card is very appropriate. There was some problems with the transport people which delayed her return to me, but Pets R.I.P kept me in informed through the process. I would recommend them to anyone to take care of their beloved pet.
12 Aug 2021
tammyc722
Compassionate staff and amazingly easy service. 1 phone call and 1 email and we had our beloved Cleo ashes returned to us beautifully presented with added extra touches. I highly recommend.
09 Aug 2021
kayleen-g
The price is amazing & cheaper than I expected. The quality of the products & urns/boxes is awesome. Their service could've been better, just that i didn't know when i was getting my baby back home,otherwise the staff were lovely & friendly & helpful,& they done a fantastic job doing up the memorial picture frame.They delivered to me & i could pay cash money.All in all we are very happy with the work they did,& for taking special care of our little girl Snowflake.
07 Aug 2021
fionad798
This is the first time I've had one of my fur babies cremated he was a big part of our family so I didn't know what to expect each phone call was handled with care and they went out of their way to get my cremated fur baby back to me thank you so much for your care.
30 Jul 2021
judithj338
Very happy with the service and caring of Pets Rip.The picked up my beautiful girl from Laidley Vetinary clinic and treated myself and Sam with such dignity They returned her to my home in a lovely urn and memory pack including paw print. Most reasonable priced and offer payment plans for those who need it.
29 Jul 2021
georgia-h465
Such amazing service, and had made our life complete again. Thank you so much for everything and have such wonderful prices
29 Jul 2021
louisec809
Our sweet Hope was given to these wonderful group of people. It was and still is such a painful time to say goidbye to our sweet dog Hope. We recieved her bodily remains in a beautiful oak box, a wondergul card and tuft of her locks. We know she is still with us in spirit. We are so grateful to Pets RIP for there compassion and care .
26 Jul 2021
briellab585
not sure why there are all these positive reviews that are just out to make money just doing their job nothing extraordinary and whose to say its your pet that you have . overpriced and taking advantage of peoples grief my friend a tiny cat yet the ashes were a lot of ash for such a small cat
23 Jul 2021
ruthl887
We are so happy with the urn and pack provided by Pets RIP. It is a beautiful way to remember our dear Lexi. The team were so professional, sensitive and caring to me during such an awful time and it really just made the whole process a lot easier for me.
16 Jul 2021
debb727 from Nambour
Provided a caring and sensitive service on the horrible death of our beloved dog. If the horrible situation ever arose again, I would definitely use their services.
07 Jul 2021
simonh223
Couldn't find more professional, friendly and understanding staff. Through our time of grief, the staff were very sympathetic and passionate. Would definitely be using their services again.(hopefully not too soon).
05 Jul 2021
chloeh124
Can not recommend these guys enough, the entire staff are amazing, and go above and beyond for their customers as well as their departed loved one. The letter of sympathy that gets sent out to the families is that simple extra touch that warms your heart at such a sad time. Thank you to everyone at the toowoomba location for everything you have done for myself and my family.
03 Jul 2021
veraf671
Such caring and respectful staff who have honored our beautiful Lexi at such a devastating time of our lives.
25 Jun 2021
charlesg859
From the moment of first contact to delivery back of our Missy girl to us. The business showed great compassion and understanding for my wife and l.
25 Jun 2021
bradley-a
Would highly recommend they done a fabulous job great service when we had to put our dog down it was overwhelming to receive him back to me
22 Jun 2021
soniad512
Wonderful staff - very supportive at such a difficult time. A huge thank you to all who helped bring Minna home to us again. Really beautifully handled, appreciate the little extras very much. Her bear is here with me through the day. Price was very fair too.
21 Jun 2021
michellem293
From the very first moment of contact with Pets RIP, i was made to feel at ease and comforted. My beautiful Keya was family to my mum and myself and they treated both her and us with the utmost respect and compassion. I highly recommend them to those whom wish to have their beloved pets returned home to them to be by their side once again.
16 Jun 2021
cheries930
We can’t thank the staff at Pets RIP enough for the way they respected and treated our little girl on such an emotional day. They truely understand how much pain you feel when a loved one passes. While the loss of our beautiful little girl was painfully emotional, the staff made us feel comfortable leaving her little paws with them. In addition there were many beautiful options to remember our little bubba boo. Highly recommend the whole team at pets RIP. Thankyou again for your love and care ️
10 Jun 2021
jessica-p691
I would really love to thank everyone who dealt with frosty’s cremation and the hard work put into her urn. I would like to thank Ian for coming and picking her up from the house he was very friendly and considerate and caring for my loss. He then brought her back home and again got the same treatment friendly, kind and caring. Thank you everyone for making such a beautiful masterpiece for my fur baby. Kind regards Jess and matt.
10 Jun 2021
marinat36
The service from the staff at Pets RIP is exceptional. They are very caring and understanding during our very emotional time. Our little girl was given the utmost care and respect. More than we imagined. We were also surprised when her ashes arrived to find a beautiful card with her paw print and a lock of her hair. I highly recommend this company to take care of your loved pets.
07 Jun 2021
johno894
Can only agree with the comments already given. My mate of 15 years was treated with the greatest respect. Missed so much.
04 Jun 2021
kymt639
I recommend this business without hesitation. This is the Third time over the past 15yrs that I have used this caring compassionate company and each experience has been heartwarming in an otherwise devastating time. Thank you Beric, Sue, Vicki and all the staff❣️
03 Jun 2021
chris-s158
Pets RIP are professional and compassionate and in my experience went out of their way to assist me when I lost my companion of 14 or so years ‘misty’ the cattle dog X, she is loved and remembered every day now! Thank you pets RIP
26 May 2021
tiarnar889
These guys are amazing we had to get our beautiful big Rotty put to sleep an they were so great to deal with an treated our beautiful boy with utmost respect I 100% recommend them they are very caring
21 May 2021
lisa-b49
Beautiful business who were so supportive when we lost our beloved 14 year old Beagle Lucy. Could not of selected the lock of her hair better myself - we have the perfect reminder of our beautiful girl. Would highly recommend Pets RIP.
16 May 2021
sandyw856 from Rochedale South
I am late in writing my review. I was grieving badly and it's only now that I can do this. I lost Earl, my beloved and beautiful English Setter at the beginning of February this year, and Pets RIP looked after him well and with great respect and caring, as they did with my girl in June last year, and another of my boys three years ago. I can't remember the name of the gentleman who brought Earl back to me where he belongs, but he was lovely and made a fuss of my Lagotto puppy, which I thought was wonderful. I wouldn't entrust my loved ones to anyone else.
12 May 2021
robynv28
Excellent service. So caring and respectful. Prompt service and kept us well informed.
12 May 2021
roxanne-b
Highly recommended by us as we’ve used this service a couple of times. Very compassionate and supportive even with return phone calls to make sure your beloved has returned home. Prices for all budgets and payment plans available. Wouldn’t use anyone else.
10 May 2021
cathys307
Would recommend Pets RIP to anyone. They are very compassionate, caring and professional in all they do. I have now had 3 beloved pets cremated with them and never once been unhappy. Berick and Sue should be extremely happy to have the staff they have. They explain everything from start to finish with the cremation
10 May 2021
mary-annef
Made a very difficult time so much easier. Very friendly, very understanding and coped well with the tears :) Would highly recommend.
25 Apr 2021
belindad668
Very compassionate and supportive
23 Apr 2021
nataliew464
Very smooth, easy to deal with. Kept us informed. Happy with end result, great company to deal with, at the saddest of times.
20 Apr 2021
rosemaryh280 from Nanango
I would not consider using anyone but Beric and Sue. So very caring and understanding.
17 Apr 2021
lionele
These wonderful people are just amazing. They were caring and understanding for the entire duration of a stressful time. They were professional in all their dealings and they showed compassion. Their work was carried out just as we requested and their workmanship was simply stunning. The final touches right down to delivering our little mate back home was just wonderful. They made a hard process so much easier. A big thank you from Justin's family. You guys are awesome!
12 Apr 2021
juliem46 from Laidley
Wouldn't use anyone else for my beloved and missed fur babies. So caring at an heartbreaking time..
10 Apr 2021
lee-anns
Pets RIP really are compassionate and respectful.
05 Apr 2021
colettee
They were recommended by our Vet and we found them to be professional, friendly, compassionate and sympathetic. Lovely touch delivering our precious pets ashes with a beautiful certificate, paw prints and a lock of their hair.
31 Mar 2021
johnh278
Excellent friendly staff with a quick service I could not have picked a better company to entrust my special old man to. From contacting pets rip to pick up of my old man was great will use again i highly recommended pets rip Toowoomba are considerate compassionate
31 Mar 2021
margareth374
Every thing about their business was professional. Thank you.
25 Mar 2021
seanm992
I can’t rate them highly enough. From the moment you call them until you get your family member back they are compassionate, understanding and sympathetic to your loss and treat your pet with the upmost respect and care they deserve. You can only rate them with 5 stars but I would give them 10. We have used them for 2 of our beloved family members now and would highly recommend them to anyone.
25 Mar 2021
stephenb527
Very friendly, caring and professional.
22 Mar 2021
c-ml
We couldn't be happier with the care & compassion we received when we lost Max. Beric & everyone at PETs RIP thank you so much you made a hard time just that little bit easier.
17 Mar 2021
loyt from Warwick
We lost our beautiful 13 yo girl, Minx, in very tragic circumstances. Pets RIP looked after her as if she were their own. Nothing makes this process easy but they did make it easier. Thank you from the bottom of our very broken hearts. Andrew and Loy
16 Mar 2021
sarahs185
From the moment we called, heartbroken, Pets R.I.P were kind, thoughtful and supportive. They made the process as easy as it could be and we are so happy with how they treated our beautiful dog and us.
15 Mar 2021
susant24
I would like to thank the staff at Pets R.I.P. Toowoomba for the compassion and care that we received when we had to part with our much loved little companion dog Jimmy b Barker. Vicki was so lovely and respectful when I made the dreaded phone call and the rest of the staff followed her lead. We were kept informed throughout the whole process which was greatly appreciated. I couldn't recommend them more highly! Thank you all. Sue, Geoff and Family.
14 Mar 2021
susan-h167
They were very thoughtful and caring and made ever thing easy to process of losing our Angel. Thank you for making such a hard time bearable. I would recommend them to anyone. Thank you
12 Mar 2021
leesaw886
The most caring and beautiful people Who looked after my beloved fur baby Harley and now I have him home. Can't recommend them enough. Thankyou for making the process personal and your loving nature toward me and my lil man
11 Mar 2021
amys771
Pets RIP made a difficult time for us so much easier, friendly and caring staff were easy to deal with and their service was amazing. We had a home euthanasia for our fur-baby and Pets RIP picked up our baby up after giving us some time to say goodbye. The beautiful keepsakes that they make are a beautiful touch also. Thank you Pets RIP Amy Stratford
11 Mar 2021
kathym369
They gave our Archie a dignified send off. The photo frame containing his ashes is beautiful and we’ll have his smiling face forever to give us comfort. Pets RIP were very caring and timely with their responses.
08 Mar 2021
tegank552
Absolutely amazing! They sent us a condolence card after our cat passed. Kept in contact and updated us throughout the cremation process i.e let us know when he was collected from the vets, when he had been cremated and when he was ready for collection by us. Gorgeous certificate of cremation with paw print. Beautiful work and beautiful people.
04 Mar 2021
cassidyr58
We lost our cat of 20 years very recently. It was one of the hardest, most emotionally devastating events in our family’s life. Pets R.I.P. treated our beautiful Luna with as much respect and care as we would’ve given her ourselves. The support and understanding in their communication and the services they offered made this ordeal much more bearable. My family and I cannot thank them enough for how they’ve memorialised Luna and helped give her a final farewell befitting the love we held for her.
28 Feb 2021
wendy-p
They are the best, so compassionate and caring. Thanks for making it easy for us. Thanks for updating us though out the whole process.
28 Feb 2021
tonyj950 from Kingaroy
Very efficient and compassionate service . Communication is good and he end result is a great reminder and memory of our much loved dog Marley. Thank you.
24 Feb 2021
jacquim894
In such a distressing time Pets RIP Toowoomba where so caring and compassionate. They made all the steps easy and turned what could have been extremely traumatic into a beautiful experience. They treated our beautiful boy with the utmost respect and dignity. Can’t recommend them highly enough. Many thanks.
23 Feb 2021
jacquis615
The team really do understand our pets are our family, the care, dignity and respect given to us and our beloved pets whom have passed is outstanding. Even down to them sending us condolence cards is heartwarming.
20 Feb 2021
mereen-r
Beautiful people who treat you like family.
18 Feb 2021
nikkiw406
Everyone at pets rip Toowoomba were amazing right from the first call to coming out and picking up our kitty and through the whole process . They are reasonably priced and you get exactly what you ask for and then more .
12 Feb 2021
monique-f710
Absolutely recommended beric sue and their staff, they were lovely to deal with at such a heartbreaking time.
12 Feb 2021
jodiel1 from Toowoomba
I found the Toowoomba team amazing and nothing was too much to do. I requested 1 extra thing, it was done for us. The team were compassionate and caring and didn't rush us for a decision and let us know when they had our special dog woody in their care at such a hard time. He was looked after and thats all we could have asked. They let us know when our precious woody was ready to have him back with us.The pricing was great for everything we got. I can't thank them enough for everything they did.
12 Feb 2021
ian-m334
Very sensitive people. Very professional. No complaints at all.
08 Feb 2021
braily-c
Pets Rip where wonderful in communicating with us and understanding our specific needs due to the loss of a dear pet. They even explained over the phone the colour difference in what we chose & were incredibly understanding, kind & patient. They were gentle in returning the ashes to us and delivered them with care. The beautiful poem included in the folder and the extra detail has left a long impact on our family. Thank you so much
08 Feb 2021
faet
Most careing people I have meet would give them a 100percent they rang me said my cat had arrived safely into their care and rang to let me know when she was ready to come home to me .
06 Feb 2021
ronc675 from Toowoomba City
Extremely passionate. Their help in getting over the great loss of JASON could not be faulted. Thank you Ron and Mariko 6/2/2021
31 Jan 2021
johnp859
I found Pets RIP to be compassionate when dealing with the loss of my faithful companion, Jack. It was of comfort to me, at a time of much sadness.
30 Jan 2021
bev-and-laurend
We couldn’t fault Beric, Sue and Staff for their wonderful compassionate and understanding care with our beautiful little 20 year old pussycat ‘Tipsy’. Nothing was a problem for them at such a very sad time for our family.
21 Jan 2021
marym305
The best most compassionate service nothing was a problem at an extremely hard time the care taken by all staff was so appreciated. Cannot speak more highly of this wonderful business.
21 Jan 2021
ericah983
I cannot thank Pets R.I.P. enough for their kindness and understanding when looking after my 6 year old master kitty (Sammy) who was taken from me and my family so unexpectedly. I have to admit, being able to touch his little lock of fur brings great comfort to me, and the poems on the sympathy card and the paw print/lock of hair folder are simply beautiful. I 100% recommended Pets R.I.P. when a fluffy family member departs this mortal earth. Thank you!
17 Jan 2021
jenneffer-y
Thanking Beric ,Sue and their staff for the manner and kindness with the way they treated me in my recent loss of my beloved horse Rebel who i had the privilege of owning for 21years i can't thank them enough to dedication to detail. Jenneffer
16 Jan 2021
aleshan761
Recently lost our precious foxy and want to thank them for all there help in looking after her and doing an amazing job. We are very happy with everything, they were all lovely, caring and very helpful.
15 Jan 2021
kyrah
Pets R.I.P did a wonderful job taking care of our much loved husky Loki during such a sad time for us after he passed very unexpectedly. The ceramic urn is beautiful and the gold paw print and lock of fur are very precious. We really appreciate the care and respect he has been given. Thank you
14 Jan 2021
lesliem328
Have used Pets R.I.P twice can not say enough about how compassionate Understanding and caring they are through the whole process
14 Jan 2021
christianm844
Pets Rip definitely did a wonderful job with our much loved family pet. They were professional and comforting during this rough time and provided such great service, we are truely grateful.
14 Jan 2021
simonet444
I have used Pets RIP now for my 3 horses, Kazi, Starr and Brandy, my best friend and beloved dog, Bella and my twitteriest twitter bird, Twitter.... my latest being one of my beloved Arabian horses, Brandy. I wouldn't use anyone else, all the staff do an incredible job with all they do and I can't thank you enough for all your care of my babies... Thank you Beric, Sue, Ian, Vickie, Ness, Chris, and Brandon for all you did for Brandy, and I am so happy to get her home ...
13 Jan 2021
sandrat133
This is the 2nd time in 2 years we have had to use Pets RIP in Toowoomba cannot rate them highly enough. Very caring & compassionate during a very upsetting time. They go above & beyond. We would not use anyone else to look after our much loved fur babies.
09 Jan 2021
bernieh615
I have used this company 3x's and I have found Sue & Beric to be very pleasant and very understanding with your loss. I will use this company all the time.
08 Jan 2021
joanner199
Thank you Pets R.I.P. Toowoomba for being there for our family over the last 15 years when our darlings have had to leave us. During this heart breaking time We know we can depend on you and all your staff to be at our side with unconditional and genuine support as we go through the process of grieving and organising what needs to be done to meet our family's needs. Once again THANK YOU
06 Jan 2021
sharonw638
Pets rip. Treated myself & my pet with respect dignity & compassion. This is the second pet I have had cremated with them they go above & beyond to meet every need you have with care & respect I can not thank them enough. Sharon
06 Jan 2021
annp295
I can't thank them enough for their caring, communication, and kindness on the loss of my girl, it made it so much easier to bear thank you it means a lot.
30 Dec 2020
mickaelaw
Everyone at Pets R.I.P. we're absolutely amazing. They made me feel really cared for and like my baby was in good hands.
26 Dec 2020
kerrir18
Excellent communication and service. Simone especially, who came to collect my beautiful dog Ruby after she had passed and also returned her remains, was just gorgeous. So kind and compassionate at such a difficult time. Would highly recommend Pets R.I.P
24 Dec 2020
sherylb254
From my initial phone contact with Sue and then With Simone at Ipswich, I found the team at Pets RIP to be genuinely kind, helpful and professional. They made the process easy and I felt my little budgie was in caring hands. Beautiful little handcrafted stained-glass birdcage is a perfect final resting place. Thank you to all the team at Pets RIP.
20 Dec 2020
robynh606
I would highly recommend Pets R.I.P. All the staff were caring and understanding during this very sad time for us. When our pet was returned to us he came back with dignity in a beautiful urn as an ongoing remembrance of our boy. Thank you so much.
18 Dec 2020
rosanna-t
The care and compassion given from Pets RIP is exceptional. Our little darling girl was treated with such devotion. We now have a beautiful tribute to remember her by. Every step with Pets RIP was so easily organised. They are a brilliant, kind and caring business. Highly recommend.
15 Dec 2020
madgeh38
It all happened so quickly and our best friend of 14 years was asleep forever. It was such a great comfort to know that he was in good hands and would be treated with respect. Pets R.I.P really do care, they covered everything and that helped more than they could ever know.
14 Dec 2020
lynellel737
It broke our hearts to put our fur baby to sleep. All staff were extremely kind, caring and very patient. They answered all my crazy questions, let me grieve uncontrollably in their office, which made our loss a bit easier and the process somewhat peaceful. The staff understand how important your pets are and bend over backwards to be there for you. Thank you
12 Dec 2020
keiths517
The attention to detail, and the wonderful, caring staff (particularly "Snow"at Raceview, helped us enormously during our grief over the loss of my beloved soulmate, who crossed the rainbow bridge after sudden seizures brought on by a brain tumour. The viewing presentation was a beautiful final time with our much-loved "Family Member"of 10 years, and we were so happy to have accepted this option. She looked so beautiful, contented, and at peace. We'll love you forever Lexie. Thank you so very much to the owners and staff of PETS R.I.P.
09 Dec 2020
maddit262
I would highly recommend this business as they are so sincere and caring at one of the sadest times of your life . both beric and sue were so pleasant to deal with, and gave us a sense of comfort through the process of having our Joe boy cremated. beric went the extra mile to help our little 2.5 years old daughter get through loosing her horse a little easier with a gifted little bear. Thanks again from the bottom of ours heart PRIP.
02 Dec 2020
kathrynm755
Pets RIP were wonderful when we lost Rattles. Their professionalism, communication and empathy was beyond compare. We were comforted knowing our pet was being looked after with respect and dignity and highly recommend their services in your time of need.
20 Nov 2020
melissag848
Highly recommend, very caring, compassionate & respectful. They looked after our beloved little Molly Waffle. Thank you very much for making a difficult time a lot easier. Thank you Glen, Melissa & Koda
18 Nov 2020
lileeb
Thank you Pets RIP for your caring and compassionate service for my beautiful fur baby from the time she wa retrived, to coming. I will always be thankful.
14 Nov 2020
tonis127
Thank you so much for the care and attention you've shown when we lost our beautiful little boy Bundy. He was my Dad's dog and his little shadow and he's lost without him but the help and consideration including the after hours service made it less stressful as we could put everything into your hands and know Bundy was being looked after with care. I'd especially like to thank Simone for her compassion in this difficult time
13 Nov 2020
ec6649ea
I have to thank the team from Pets R.I.P,for there excellent service, there extremely caring and supportive staff. They looked after our beautiful girl Chevy as if she was there own. I can't ask for a better service.
12 Nov 2020
christinec336
I can’t thank Beric & Sue enough for their support and assistance after loosing our 19 year old cat, Oska. They called and offered their condolences, and followed this up with a beautiful card. I received Oska’s ashes today in the most beautiful bronze urn, which accompanied a lock of his fur and a paw print. These memories will be with us forever. Thank you to the team of Pets RIP, Toowoomba.
12 Nov 2020
carolyne100
PetsRIP were compassionate and professional when we farewelled our furchild. They kept in contact with us from the time we said goodbye to receiving his memory box. Beric, Sue, Vickie and Julianne were wonderful and we highly recommend them.
01 Nov 2020
craigj454
Vickie was great to deal with when we lost Harry and after a week or so Ian brought Harry's ashes back to us in the lovely oak box. Glad we did this for Harry.
27 Oct 2020
16fdfc54
Absolutely beautiful people thank you to Ian and Vickie and staff for their support compassion and the loving care they gave my beautiful Eddie (horse) highly recommend
27 Oct 2020
sandrap142 from Roma
Thank you so much to the staff at Pets R.I.P for looking after our dog George so well. They gave him the send off he deserved. Very professional and caring
25 Oct 2020
leighg4 from Goondiwindi
Thank you ever so much Beric, Sue and staff for taking care of our dear old Chloe. Service 2nd to none. So professional, caring and thoughtful.
25 Oct 2020
kymk986
Thank you for looking after our little dog Bronco who taken away from our family tragically. Your service was prompt and staff very caring.
15 Oct 2020
gerryb97
Beris & Sue Lees and staff were very caring on the loss of our darling little dog Sasha Belle whilst we were travelling in our Caravan. I had quite a few ph calls as we needed to have Sasha transferred from the vet at Taroom and then organise for her Ashes to be sent home to Bundaberg when we’d finished our holiday. I would personally like to thank Beris, Sue and staff for their kindness and would recommend their Business. Thank you Geraldine & George
10 Oct 2020
rogerp149
I dont know where to begin. Pets R.i.p took so much stress off me not having to be concerned how to put my loved dog to rest, the how and where and my grief being overwhelming and really my not able to function physically or mentally. They were totally sympathetic and professional so as to make the whole process as easy as possible. My family and friends are impressed at the final presentation of my pets ashes ,death certificate and plaque. I chose the polished timber box. The fridge magnet went to a friend whose staffy was best friends with mine and she will do the same when the time arrives. I need not say more except thankyou so very much for helping me in my time of grief. Kindest regards Roger
09 Oct 2020
katrinad474
Recently lost our beloved German Shepherd Husky and we decided to have our girl cremated, I called the next day for arrangements and I spoke to Beric who was absolutely lovely, compassionate and spoke to me with understanding and respect as to what will occur. I then spoke to Vanessa who was a lovely and kind person. I want to say thank you to Beric and Sue for treating my darling girl with dignity and respect. Thankyou.
08 Oct 2020
ann-marees377
Beric and all the staff where just amazing and very sympathetic and so helpful at all times
01 Oct 2020
karenm912
I'm so glad that Pets RIP were there to take care of my darling dog when his time came. Everyone I spoke with was so compassionate and caring I knew he was receiving dignified care right up to the moment he was returned to me. Pets RIP's range of urns were like no other I have seen and were just perfect. I can't recommend the entire team enough.
30 Sep 2020
narelle-s389
We very recently loss a beautiful member of our family we had her for 18 1/2 years. I can not speak more highly about the caring, understanding and compassionate staff at RIP Pets Toowoomba. Thank you from the bottom of our hearts. Narelle, Andrew and family. We would recommend you to anyone who has lost a pet and would like to take their beloved pet home
23 Sep 2020
nelll211
We brought our Spartacat home today, he’s the 4th pet we’ve lost and had cared for by Beric, Sue and their team. Respectful and understand how hard it is to lose a pet.
22 Sep 2020
dawns186
Beric, Sue and their team were just so caring and professional when our daughter lost her little dog. They made absolutely sure all the details for the memorial was exactly what was wanted. It was so beautiful and will be treasured always. We would 100 percent recommend Pets RIP if you are wanting a memorial of your precious pet.
19 Sep 2020
sandral553 from Gleneagle
Personal, caring and respectful. All staff I dealt with were compassionate and understanding. The memorial for our beloved girl was beautifully presented. I would recommend this business to anyone who has lost their four legged family member. They made the whole process stress free at a time when we were very emotional.
18 Sep 2020
janc374
We can highly recommend this business. They were there for us when we lost our beloved dog. Their warm and caring manner made this extremely stressful time a little more bearable. We found them very obliging, going out of their way to meet our needs and requirements. We found the staff to be comforting and empathetic. They are obviously animal lovers themselves which made it easier for us to entrust them with the care of our pet.
15 Sep 2020
matthewl217
I recently have my pet goat cremated these people are so caring and everything was done to perfection I highly recommend these people Utan
15 Sep 2020
jeanniej
The service provided by Pets R.I.P is outstanding. The care they have not only for the beloved pet that has been entrusted to them but also for the grieving Pet owner is beyond compare. Vicki and Beris dealt with me kindly. I was in a state of shock and disbelief at losing Kokoda, my 3 years old German Shepherd Medical Alert Dog, so suddenly. I cannot thank them and their Staff enough for being there with me every step of the way, including bringing Kokoda home . So professional and empathetic.
14 Sep 2020
tamikas885
My big wolfhound of 10 years suddenly passed away. After 1 phone call, pets RIP made the process so simple and easy with extreme sympathy. Highly recommend
04 Sep 2020
heatherf386
So appreciative of the staff and their understanding and care during this very difficult and emotional time after losing our dog Nero. So professional and kind and their service was excellent. Would highly recommend them to anyone.
30 Aug 2020
katek928
Pets RIP provided a wonderfully empathic and respectful service at a very difficult time for us. I felt reassured that my little dog was in safe hands. Sadly, this is the second time I've used Pets RIP. They are warm and caring, as well as efficient and professional.
24 Aug 2020
f8c8524f
The service and care taken with our beloved Pippy has been remarkable! The staff are beyond caring and each person I’ve spoken with has been amazing to deal with in such a hard time!
22 Aug 2020
rodneyg924
The staff are caring and compassionate they are prompt and reliable with their service. I would highly recommend Pets R.I.P and would use them again without hesitation Rod
20 Aug 2020
lynettes942 from Sunnybank Hills
We were overwhelmed by the level of compassion and care shown to us during what was a very emotional time. From the minute our beloved pet was picked up by Simone, who was an angel, to when he was brought back home to us, we experienced nothing but empathy and respect. Would not hesitate to recommend Beric, Sue and team at Pets R.I.P .
20 Aug 2020
sheena-r
This is a awful time for us, all the team at pets R.I.P have been wonderful and caring. Our beloved Sheba returned home to us yesterday. They showed great compassion and very helpful in helping us through this new process. Sheba was shown great respect from the team and it’s lovely for us to know she was well cared for. Thank you pets R.I.P for helping us deal with this untimely passing of Sheba.
17 Aug 2020
kater518
Beric, Sue & the team at Pets R.I.P provide an outstanding service and level of care for your pet. I can’t thank them enough for the dignified and special farewells they have provided for my cat and horse this year. They go above and beyond to give you the best for your pets. And you couldn’t find more caring people to deal with, they are brilliant!
14 Aug 2020
davidk647
We have asked Beric and Sue to provide the final arrangements for a number of our loved pets now. They always show the deepest respect and empathy during those difficult times. We know we can trust them completely.
14 Aug 2020
kirstyd546
Wonderful, very caring and high quality service. So very happy with everything. Highly recommended, such a professional, friendly, sensitive and kind service. Thank you very much.
09 Aug 2020
donaldw244
The people were very kind and offered a sensitive and professional service
08 Aug 2020
jontem791
We have had the best and most pleasant experience ever with this business. I highly recommend them to anyone who is looking at wanting a beautiful memorial for their animals. Very compassionate people and we know our beloved dog was treated with the respect she deserved. Very easy process and we will use this business again when our next dog crosses the rainbow bridge. Thank you so very much Beric, Sue and Vanessa.
05 Aug 2020
po369
They are thoughtful, kind, respectful. They help you where ever possible, they go the extra mile in service and understanding. Just can't recommend them too much. Thank you kind people, you made my loss a whole easier. Patricia
03 Aug 2020
lindat686
Very personal and kind service from 1st contact to picking pet up. Your pets are so meaningful in your life that after they are no longer with you, these people make your pet as special to them as they were to you.
03 Aug 2020
natm594
Very professional but caring service provided at a time of sadness for us. Would highly recommend Pets RIP
02 Aug 2020
jasons154
The staff was excellent and respectful of our loss. The cost was reasonable, and the presentation of the Urn was great, just what we wanted. Thank you for your understanding.
28 Jul 2020
pollyt978
Thank you we were not ready for this and they were wonderful. Would highly recommend.
28 Jul 2020
hayleyb655
Words cannot describe the amazing service provided by these PROFESSIONALS. I am so happy with everything they have done for my beloved Roger. Will definitely be recommending to friends and family for their pets when it’s time. Thankyou to the PETS RIP team you are all big hearted and kind people.
22 Jul 2020
moniquek955
Thankyou to Beric, Sue and their wonderful family and staff for being so professional and making a sad time for our family more manageable. They where so kind and sincere through the whole process of losing a loved fur baby. Have used this company for 11 years now and would not use anyone else.
22 Jul 2020
wendyt414
They had so much sympathy and compassion for what we were going through . Throughout the whole process they were kind and so caring. Made an unpleasant process so much easier when we lost our darling Gem. Loved the attention to detail with what we received back. Highly recommend .
20 Jul 2020
catherineb505
Our vet contacted them on our behalf and in no time at all we received a call saying our dearly loved pet was now in “their care”. They are efficient, prompt, reliable, and empathetic.
13 Jul 2020
kims476
A very compassionate and empathetic approach to providing a service that assists in remembering your pet in perpetuity.
08 Jul 2020
katherineg10
Wonderful through the whole process. Very caring. Lost our cat and were devastates but knew he was in great hands. Highly recommend.
05 Jul 2020
andyd699
We lost one of our beautiful cats a few months back. Absolutly heartbroken. Our local vet got in touch with Pets R.I.P in Toowoomba and they took it from there. They were so sympathetic every step of the way, from driving to Dalby and collecting Ragdoll, to returning him where he belongs with incredible dignity. Communication was amazing, the turn around time also, and the price for everything was such great value for money. He's now in a beautifully presented box, in his home thanks to Pets R.I.P. We have more cats, fingers crossed it's not for many years but if something ever happened, I would be straight onto the phone with the professional team to do it all over again. Thank you again from Sarah and I, and also from Ragdoll.
03 Jul 2020
brittanyd939
The company is amazing, caring and such a easy process. They make the saddest day go smoothly with such a nurturing approach will continue to use throughout my life that's for sure.
02 Jul 2020
amandab440
We were treated with kindness and respect, which made the hardest of days just a little easier. I would highly recommend Pets R.I.P. Toowoomba as the staff are wonderful.
02 Jul 2020
cynthiaw936
Excellent service and very compassionate when your pet "has gone fishing". I thoroughly recommend Pets RIP - staff are great.
29 Jun 2020
cheries930
I have to say this is a wonderfull company to look after your beloved pets once they are gone. The staff were so lovely and efficient at picking up our cat ( tigger ) from our vets and contacting us about what are wishes for her would be. We have gone through this family business once before with our loyal old cattle cross dog and will always use there wonderfull service when it’s that sad time to say goodbye
28 Jun 2020
nickd264
Exceptional service at a time that was hard for our family and have a lot of great options to remember your pet by
26 Jun 2020
728387dd
Wonderful caring service. Big help at this time thankyou
26 Jun 2020
kellyw474
Pets R.I.P recently handled the final preparations for our beautiful kelpie, Missy. They kept us informed every step of the way via email and phone calls, it was nice to know when Missy arrived and when she was on her way back home. We are extremely grateful for the service we received, and the comfort provided at such a difficult time. We highly recommend Pets R.I.P
25 Jun 2020
kb27 from Pullenvale
I found the team to be very caring, efficient and compassionate - Doogie was in good hands. They picked up our dog from the vet. did the organising of everything via email which suited us as we work, and they were happy to alter their delivery back to us in a good timeframe and via our Vet which was easiest for us.
23 Jun 2020
sandyw856 from Rochedale South
Beric, Sue and their staff are very compassionate in their dealings with the bereaved families who have lost their beloved family pets. I can't say enough good words about how professional and kind they are. We called them a couple of years ago, for the first time, when one of our English Setters passed away, and were very happy with the respect and dignity with which they cremated and then sent him back to us where he belonged. I chose them again just over a week ago when I lost my little girl Setter, whose ashes were brought home to me yesterday. I have suggested their company to my friends.
15 Jun 2020
tereset
The team at Pets RIP were caring, supportive and professional. I love the personal touch they bring to their service.
13 Jun 2020
heatherl967
You could not ask for more for they take your loved one out with the upmost care & then work with you to sort out the details a few days later, NO!! They did not push me into anything it was very different to that for they cared about my loss & sadly over the years I have had a few & each one of them was treated with the best respect one could ask for like a 130% from these great people who care about our love ones. Try them out you will not be sorry their love goes a long way to look after your lost one, thanks very much gang you are all a great team, Lovelog Family.
11 Jun 2020
elainea74
A very compassionate, professional team of people, they treat your pet with the upmost dignity & respect. I am extremely happy with everything they did for my pet, the certificate & card is absolutely beautiful. Thank you
10 Jun 2020
5abbb9fc
They were informative, compassionate and professional. There service was prompt and it was good to receive the certificates and booklet. I will recommend them to friends and family.
09 Jun 2020
tamaraw971
The team at RIP pets are respectful and empathetic during one of your hardest times. I thoughroughly recommend this amazing family owned business.
09 Jun 2020
tash330j
Beric, Sue, Vickie and the team were very compassionate and professional at a very difficult time for our family. Communication was excellent and made a hard time much easier. It helps knowing that your precious family member is treated with dignity and respect. The package we purchased was lovingly presented and of exceptional quality. They understand what it is to love your pet, and to lose them. True animal caring people. Thankyou for acknowledging how important Billy was to us.
08 Jun 2020
karenf815
Having Tracey show such kindness and empathy to us and our other dog Ella on Wednesday when she picked Lucy up made the process a little easier. Had this not happened we would have been reluctant to let Lucy go. The whole process was very professional and we know we will use Pets RIP again.
06 Jun 2020
jodiet215
We can not recommend Beric, Sue and all the team at Pets R.I.P highly enough. Words can not express how greatful we were for their professionalism, care, understanding and sympathy when we lost our first fur baby Richo. They did an amazing job on his memorial pack and ashes box. You can tell by their attention to detail that they also care how your pet is treated, even after death. Thank you again to the team at Pets R.I.P Toowoomba. Eddie, Jodie, Elijah and Zoe
31 May 2020
larryc33 from Karalee
These are very compassionate, professional and caring people. Knowing they have attended to our pet in a gentle manner helped us through our grief. Thank you so much for all your help.
28 May 2020
margaret-and-brendan-m
Thank you for your caring, prompt care of our beautiful 17 yr old Arnie girl...our memorial box and pendant are of very high quality and keepsakes to be treasured for many years to come. Very much appreciated Pets RIP
28 May 2020
leannem713
They were amazing. Very professional but also caring in all of their contact with us. It only took a week for our beautiful little pet to be brought back to us and we feel that pricing was very reasonable, considering the service that was provided. Would highly recommend.
26 May 2020
lorraine-h549
For their compassion & care on our beloved girl's final journey. They are truly amazing & we are so thankful to have this wonderful service in one's time of need.
20 May 2020
paulam910
I couldn't fault the service, communication and kindness shown to us when we lost our much loved labrador. Pets RIP are a very special business.
16 May 2020
laurac81
We lost our Freebie to a tumor it was devastating. At such a sad time we reached out to R.I.P and am so glad we did. Wonderful service and every person we spoke with was lovely. Totally recommend them.
14 May 2020
rubyr572
From the very beginning, the staff at PETS RIP have been so warm & caring. They made my very hard decision alot easier to process and kept in touch the entire time.. to then even deliver my boy personally meant so much to me.. thankyou once again x
12 May 2020
geoffs883
Made a difficult time, less stressful, thankyou for your support
09 May 2020
jodies207
Pets RIP Toowoomba made a very difficult time far more bearable. Communication with us was personal and timely. We felt assured that our beloved pet of 17 years was being treated with respect. The range of options, varying in value, made the choices for the final presentation of our pet's ashes achievable and less stressful. We were so pleased when our pet returned to us as it provided a sense of closure. Thank you Pets RIP.
08 May 2020
annie-y149
Pets RIP Toowoomba were absolutely brilliant to deal with through a sad a difficult time. Staff were exceptionally and very caring both on the phone and in person. I felt like the really compassionate. Amazing service from the first phone call to the return of our beloved pet. Thank you RIP Toowoomba for your wonderful service.
07 May 2020
mahalad
Pets RIP were simply amazing. Certainly the hardest day for our family and the staff had so much care and compassion. There was no pressure to make a decision - they gave us time to process our grief. Extremely affordable and so many options to remember your loved one. We are just so thankful for their assistance and guidance during this hard time.
07 May 2020
neilm382
Pets RIP Toowoomba were awesome when dealing with our loss. Speedy, professional, caring and thoughtful. The whole thing was handled in the same manner as a human loss would be by a funeral home.
07 May 2020
neilm382
Pets RIP Toowoomba were awesome when dealing with our loss. Speedy, professional, caring and thoughtful. The whole thing was handled in the same manner as a human loss would be by a funeral home.
02 May 2020
nicoleh141
Staff are wonderful, so caring and compassionate! Process was easy, a phone call and everything was sorted. They didn't rush me at all and there was no pressure to make decisions. What we ended up taking home was a lovely way to celebrate my dog's life. The paw print and the fur was (so very sad) but a lovely keepsake. They go to such much effort and I'm so very grateful!
30 Apr 2020
amanda-h887
Staff was so very caring, and really wanted to make sure that they provided the information but also gave you time to think about the process. Very supportive in such a difficult time
22 Apr 2020
1901f5a8
We would like to thank a Eric and Sue and their family staff for taking our Bubba into their care and treating her with respect and dignity she so deserved. They have made the whole experience of losing her and dealing with the process so much easier. We have her home now and such a beautiful presentation that we can treasure for ever. We got her in a keepsake sealed wooden box with a gold paw print and a lock of her hair in a beautiful presentation folder. We also received a certificate with her photo. Contact from Beria and Sue was amazing and kept us updated from the time they had her in their care till the time she was delivered back to the vets for us to bring her home. Thank you again so much for all you have done for our girl and for our family She is gone but not forgotten.
21 Apr 2020
ineker
They were very caring when I had to cremated my dog.
16 Apr 2020
kathryn-l
We had to suddenly put our beautiful boy to rest. I called and Beric and Sue were amazing from the start. They organised to pick our boy up within an hour. They called when they had him. They sent a sympathy card. They were in constant contact and were fantastic when it came to payment. I received calls to confirm information and advise of certificate. I have used other companies in the past but this has been the most caring and compassionate during this time. Their attention to detail with certificate, paw print and hair is beautiful memory of my precious boy. Thankyou so much
15 Apr 2020
petero260
Pets RIP were extremely sympathetic which made the passing of our beautiful girl Alta so much more bearable. Thank you for your kind sentiments and professional assistance in our hour of sadness.
09 Apr 2020
7cd63d73 from Rangeville
I would like to sincerely thank Pets RIP and all the staff who made our big black Great Dane Djangos’ passing so much easier and less stressful than I anticipated! Our decision to euthanize our 90kg Dane had to be made due to his terminal diagnosis of Osteosarcoma at only 5 years of age...as gutted as we were our decision was the best decision so he didn’t suffer any longer, his quality of life had gone, he was on lots of medication to ease his pain! From the moment I contacted PetsRIP they were so compassionate, so obliging and so empathetic to our situation. They gave our big fella the absolute dignity he deserved after passing and every phone conversation I had with any staff member was kind, heartwarming and professional but never impersonal! Thank you all at Pets RIP for giving our big Dane the dignified cremation he deserved and we are so happy with having him home and the choices for his tribute were all so beautiful and professionally done! Kind regards Amanda Toleman
04 Apr 2020
joannem658 from Bundamba
From the passing of my beautiful cat to being able to bring him home, was simply heartwarming to know that he was looked after with dignity and compassion. Many thanks to the staff at the Ipswich branch for your assistance and the compassion you showed me
20 Mar 2020
Anonymous
Kind words and very good service put me at ease on the passing of our beautiful dog.
20 Mar 2020
f5c936e0
Pleasant people to deal with, Compassionate and understanding.
16 Mar 2020
christinem76
Fantastic to deal with and very sympathetic when it comes to there clients.
14 Mar 2020
tinab714
After the passing of my best friend, pets rip treated me with compassion and understanding. They were prompt to reply to all my questions. Due to a logistic delay, they went above and beyondto get my boy back to me asap. Their work is beautiful, very befitting to the memory of my baby. Would highly recommend this business to anyone who has lost their best friend. Thank you Pets rip.
12 Mar 2020
leesaf538
We are so grateful to the wonderful staff who took such compassionate care of our much loved Gimme. This was our first time and the experience was excellent!
11 Mar 2020
alanm572
Talk the Talk, but also Walk the Walk. OK its a business, but we felt genuine care for the loss of our big dog. Were timely and professional and "little extras" were appreciated to reinforce our memories.
11 Mar 2020
57ee8765
This company was amazing in our time of grief when we lost our girl after 13 years. The compassion and warmth they showed us and in the timely manner that our girl was returned to us.
10 Mar 2020
sophieb44
We thank God for the beautiful companionship of Sooty for the last 12 years. You gifted him with an intelligent, independent and affectionate character, giving us laughter and happiness. Eternal memories from your special creation. Therefore, we are grateful for having a team of caring and compassionate people looking after our dearest boy on his way to heaven. Without them, it would be even harder to let him go. The message the company sends to the world is about love, love your fellow beings and treat them with the utmost respect. Thank you wholeheartedly!
05 Mar 2020
carmelr681
At a very distressing time at the loss of my little mate I was treated with compassion and understanding at all stages. The staff were all very helpful and made my loss a little easier. I would recommend the company without hesitation.
05 Mar 2020
denisen576
This company were very compassionate and caring towards us and our lost Girl. We were kept informed all the way through the process and were very impressed with our certificate and how our loved ones ashes were presented. Would highly recommend.
04 Mar 2020
katrinap651
I was kept informed at all stages, by very understanding people; from when they picked my boy up from the vets to delivery back to me at home. I can't praise Ian ( the gentleman who brought my boy home) enough for his manner and taking the time to talk to me. Well done all for an excellent service. I have never done this before with any other pets, and they made it a very hard job easy.
03 Mar 2020
mandys61
We have had a number of our beloved pets cremated with Pets RIP over the years. Every time they have been caring and compassionate, and prompt in collecting our pets. They have kept us informed about the process and `been very understanding at difficult times when we have lost our pets. Highly recommend them.
03 Mar 2020
cacc
Wonderful service and the people are so caring and lovely. They provided such a great service when we lost our family dog and would highly recommend them.
02 Mar 2020
laurync from Oxenford
I used pets rip after recently losing my dog and they were very caring and helpful. I really liked the small personal touches. Thankyou
02 Mar 2020
kitiaram
Absoloutly amazing service and beautiful work. They have done 3 of my dogs for me and each and everytime they have gone above and beyond with their service. Everytime I have spoken to them about anything I have always been treated more like family and someone they have known for years rather than just a customer. From day 1 I have received just amazing customer service.
02 Mar 2020
kene121
Firstly, first contact was very good. Ian was very helpful in all areas. However the wheels fell off later. Secondly. There was an issue with the urn. We wanted to know if the dog would would fit into a particular one but alas it took two days & a few ph calls before someone contacted us. Thirdly. The urn arrived today & sadly it was the wrong one. Service needs a good shake up. Disappointed. Thank you for your previous comments regarding our dog Dee however you were off the mark. Your service has still not improved. The correct urn was ordered on Monday 2nd. Today is the 6th & still no urn. Goodness me how long does it take to change the contents. You are in a sensitive business & should act accordingly. I’m sorry but I cannot recommend your business in future. Ken.
27 Feb 2020
92df0cd8
Service is amazing they really done a great job with the memorial for our beloved family dog couldnt be happier highly recommended
26 Feb 2020
vickid377
I have used this business for 3 of my beloved cats over the space of 3 years and can't speak highly enough of them. Very caring people and such a fantastic service.
20 Feb 2020
terryl668
Compassionate care for our very beloved and special dog. The service was individualised and we felt that special care and attention was provided to ensure everything was just perfect!! Extremely genuine and excellent service - Thank you for such kindness during a difficult time.
12 Feb 2020
kevl213
A great help in a time of need when my best friend Buddie passed away they cared for him with compassion & dignity
12 Feb 2020
caroleg958
We have needed the services of Pets RIP twice now for 2 beloved pets and they have been incredibly helpful and caring. This really helped us get through these times of sadness without having to think about practical things too much. They were happy to wait as long as we needed before finalising what we wanted to do with our pets ashes. Thankyou so much.
06 Feb 2020
karriez
Compassionate care for my family and very dignified care for my beloved dog, Minna. Kept in contact every step of the way. Caring attitude and conversation. Prompt service and delivered her ashes to our door. Very happy with all aspects of service provided. Many thanks to them.
05 Feb 2020
janej780
Pets R.I.P have been efficient and caring at such a difficult time-they kept us in the loop as to what was happening and thoughtfully sent us some fur from our beautiful Border Collie which, in the turmoil of the moment. I had forgotten to get. Many thanks and I would highly recommend them to anybody who loves their pets as we did.
05 Feb 2020
rhonda-j
Recently our beautiful rotty 13yr Zoe passed away. The PetsRIP staff handled the occasion with respect and dignity. Very compassionate and caring. Prompt service. Kept you informed of her process. In such a very sad time. Would highly recommend them, great business ethic. Welldone to all the staff and owner sue and beric. Thank you PETS RIP
03 Feb 2020
7fb8dd36
I made the very painful decision to have my beautiful 15 year old Border Collie, Roy, who I had from a pup, put to sleep just over a week ago. I have been really impressed by the sensitive, caring and respectful way Pets R.I.P. dealt with both Roy and me and my grief from the time I first contacted them. Today, I received the package containing his ashes, the personalised Cremation Certificate and the memorial presentation card with paw-print and lock of hair - all lovely and very carefully packaged. I also ordered a locket with Roy's hair and ashes inside and that too is beautiful. I will treasure it. I highly recommend these people to anyone who has lost a pet.
01 Feb 2020
stuarte778
We recently released our rescue girl Kia from the onset of cancer pain. The care, compassion and response provided by Beric, Sue and staff was comforting. There was no pressure when arrangement conversations were interrupted due to my emotions. The collection, arrival and return of Kia was advised in a timely and caring manner.
23 Jan 2020
debbiel972
They showed genuine care when I spoke with them. They were so respectful and understanding. I would recommend them to anyone who has lost a beloved family member.
21 Jan 2020
elizabeth-s684
We recently made the decision to say goodbye to Toby, our 15 yo Swedish Vallhund because of cancer in his mouth. I had contacted Pets RIP six months earlier and had all the information. The staff were very kind and supportive all through the process. Would highly recommend them.
20 Jan 2020
christah
The team at Pets RIP were excellent during a very difficult time for our family. Every interaction (phone, email or in person) was professional, compassionate and caring. We felt so reassured and knew our dog Felicity was in good hands, until they returned her to us. When Ian pulled up my son said, is that the angels? And I said yes it is, as that’s exactly what the team at Pets RIP felt like to us. Thank you from the bottom of our hearts! We highly recommend Beric & Sue and the team at Pets RIP.
18 Jan 2020
dirkm30
we recently lost our beautiful boy {Bodhi} after a long illness and after 10 years of love and affection which never wavered, even during times that he was suffering quietly himself particularly the last few months. His loss to us has had a profound impact on our lives and we will never forget his unequivocal love for us. Tess and I would like to thank the caring and loving Ladies from Toowoomba Pet RIP, who took care of him after his departure from us, they were instrumental through their empathy and Sympathy to lighten our sorrow, thank you again for taking such loving care of him. God Bless you all. Dirk and Tess Maas South Toowoomba
17 Jan 2020
chrisr858
We recently had to make to hard decision to say goodbye to beloved Cocker Spaniel Emma. The staff were incredibly supportive from the time she was picked up from the vet to time she came home to us. Would recommend them to everyone
17 Jan 2020
patriciah474
I recently had to say Goodbye to my beautiful Maremma, Max. He's been guardian and protector for my husband (who is now deceased) and myself for 9.5 years - a fabulous boy who meant the world to me. Pets RIP was recommended to me by my veterinarian, they assisted me every step of the way with dignity, respect, compassion and care. I simply cannot recommend them highly enough. I truly appreciate the service they provide, they certainly helped me through an absolutely heartbreaking time.
17 Jan 2020
jenib
From start to finish, our precious girl was treated with dignity and the whole family appreciated the compassion and care we also received at this difficult time. The little touches, a caring voice, a special card, a lovely certificate with photo, a beautiful scatter tube with her ashes, these were the things that made her passing almost bearable.
10 Jan 2020
kellim880 from Laidley
Words cannot express how Pets RIP assisted me with my baby girl recently. Losing your loved furry babies is hard enough. The staff are so helpful and understanding about our pain. Our babies are treated with utmost respect by the company. Updates of what is happening to my baby girl was nice. Thank you for assisting me during my difficult time of losing my baby, :)
06 Jan 2020
toniw248
We recently had to say goodbye to our beautiful 14 year old Toy Poodle fur-baby Gemma. Our precious girl was treated with the utmost of respect and care by a lovely Team Member when she was collected from our home within an hour of her passing, probably even better than most humans! We cannot thank Justine and all the Team at Pets R.I.P enough for their compassion, sympathy and understanding shown to us at this most difficult of times. Absolutely nothing was of too much trouble regarding help with Gemma's Individual Cremation Service, and with our choices of her beautiful Urn, Ashes and Plaques complete with her photo, which were returned to us by a beautiful staff member to our door in a most dignified manner. We were kept up to date from start to finish, but not pressured in any way to make choices or decisions until we felt comfortable in our loss! Thank you Pets R.I.P Toowoomba and Ipswich for all you have done to help make Gemma's passing just that tiny bit easier and we would be happy to recommend this business for anyone looking for burial, cremation or memorial services for all pets large or small - including equine. We certainly plan to return to Pets R.I.P when our current fur-babies decide to leave us, but hopefully that won't be for a long time!
06 Jan 2020
emilyh292
I can not thank Beric and the team enough for their support and guidance through a very difficult time. Our gorgeous girl was treated with respect and love and the quality in which she was returned to us is beyond words. They gave us comfort in a time of pain and sorrow and allowed us the opportunity to keep our girl close to our hearts and bring her home in such a beautiful way. Thank you again Pets RIP, from the bottom of our hearts. Emily and Stuart
03 Jan 2020
natashag889
It was hard saying goodbye to our beautiful fur baby recently. Pets R.I.P were so understanding, kind and caring. They kept us up to date from picking her up at our vets, to her being returned home to us. Thank you Pets RIP for making such a sad hard time for our family a little bit easier.
03 Jan 2020
jeanif
We have used Pets R.I.P a couple of times now with having our beloved Family members respectfully returned to us in the most dignifying way. Thank you for making these moments a little easier
23 Dec 2019
angelac891
It was very difficult saying goodbye to our little mate , but Pets RIP made it a little easier to bear with the care and compassion they showed. Keep up the good work!!
21 Dec 2019
margaretm247
I recently lost my beloved dog. Pets RIP were respectful of my sorrow in so many ways & in their care of my darling Kodo. I really appreciated being kept informed every step of the way. Thank you Pets RIP for everything.
19 Dec 2019
julieh967
Our Family cannot thank Pets RIP enough! They are absolutely fantastic! The care, compassion and communication was excellent which meant so much to us at such a sad time, so thank you! thank you! thank you. Very much appreciated xx
17 Dec 2019
cf9a8abe from Highfields
Losing your pet who is like a family member, is the saddest experience. Pets RIP could not have been more caring, compassionate, and efficient. I will always recommend them to anyone. We cannot thank them enough for helping us through a very sad time
15 Dec 2019
4311a1df
So caring when we lost our German Shepherd Pia. They could not do enough for us. Beric was so great to deal with during this sad time. Our extended family have used Pets RIP before and we cannot thank you enough for your caring and compassion.
07 Dec 2019
alastairh899
We have used these beautiful caring people twice and will do again if we have to. From start to finish it has been a pleasure and we would highly recommend Pets RIP to anyone
07 Dec 2019
lisab894
They were there for us when our girl passed away. Prompt with pick up and the kindness they showed her. We have her home now with her fur brothers and sisters and we cannot be happier. Thanks very much guys.
07 Dec 2019
jenc251
Pets RIP were compassionate and efficient. I would highly recommend them to care for your precious pet at the end of their lives.
06 Dec 2019
shontelleh
At such a heart breaking time, Pets Rip were truely amazing. They went above and beyond to make sure our beautiful girl (dog) was returned safely back to us. It was a huge piece of mind knowing that they took great care of our girl. Will definitely be recommending Pets Rip to everyone. The staff are amazing. Our girl was picked up from the vets and we were kept informed every step of the way until she returned home. Worth every penny and will not think twice about using them when needed again.
01 Dec 2019
helent340
It is a smoothly run professional operation. My girl was picked up from the vets that afternoon and I was kept informed from beginning to end. I would recommended Pets RIP to anyone who is wanting to cremate their pet as its done in a dignified, caring and discreet way
29 Nov 2019
yvetteh3 from Raceview
They do a great job and are very caring and understanding. They cater to all of the need that you need. Have used them all the time. Great job
19 Nov 2019
rachelm130
Kind, professional and caring in a very difficult time. Our beloved boy came back to us with personalised memorials and excellent service. Worth every cent.
16 Nov 2019
tamaraf468
My experience with Pets RIP was really great, they were there for me when my fur baby died when no vet was..and were so compassionate toward my loss from when i dropped her off until i picked her up...i will be forever grateful to them all....if i could have given more stars i would have....
16 Nov 2019
kateg561
Our dog Jessie died suddenly a few weeks ago & we were given Pets RIP details by our vet. They were very caring & professional during a difficult & emotional time for our family. I’d recommend their services.
14 Nov 2019
marilynb32
Pets RIP were very caring and professional. I would highly recommend this business. Thank you so much for your kindness in my time of grief.
05 Nov 2019
jeesg
I am still speechless, the care this company has is amazing. We lost our little Hank a week ago and they came and picked him up with the most care (thank you Ian) and left me a teddy which was honestly so sweet and something that you need when going through something so hard. We also received a card in the mail which was the sweetest thing and best thing to read after a day at work. We got our boy back tonight and I’m so happy he’s back home with us! A massive thank you to the team and the amazing company that this is! Can not recommend enough! Deserve more than 5 stars. Thank you.
04 Nov 2019
crystald937
I have communicated with the staff and owners for my work on behalf of clients and their pets on many occasions over several years. I recently needed their services for my own pet for the first time and could not speak highly enough of their service from start to finish. Understanding and caring professionals.
02 Nov 2019
paulinew357 from Murgon
Pets R.I.P are a wonderful team of people who helped us when our beloved pet Coco was taken from us too soon. Their compassion and understanding was greatly appriciated. We definitely recommend them .
01 Nov 2019
avis-f
Such a thoughtful, considerate team of people who helped me deal with the profound grief I felt in loosing my beloved pet and dear friend Sheba.They showed such compassion and care during this period of such loss from the beginning of this process and the end.Thank you for caring and all that you have done.
31 Oct 2019
raechell-h
Amazing and caring staff, I would highly recommend Pets RIP they were professional yet caring and understanding at the same time.
30 Oct 2019
sally-r238
What can I say, at one of the worst times in my life Pets RIP were there. They were kind considerate and compassionate but also very professional. I never once was made to feel pressured to make a decision it was all done in my own time. I will always treasure the beautiful certificate so tastefully done I thank you for your help in the most stressful time of my life. I will highly recommend you.
23 Oct 2019
samp853
A few weeks ago I lost my best friend to a very aggressive lymphoma. Being able to give him the dignified memorial he deserved was the only thing that gave me comfort during this horrible time. I cannot thank the team at Pets R.I.P who were so professional and comforting. They went above and beyond my expectations. I highly recommend them!
23 Oct 2019
perry-joa
They did an absolute phenomenal job. Such care, compassion and respect for our most treasured, irreplaceable family pet. We cannot recommend highly enough or thank Pets RIP enough for all they did for us. Forever grateful.
16 Oct 2019
marciab242
Pets RIP owners Beric and Sue and Justine were very caring during an emotional and stressful time with the passing of our beautiful cat Scottie. We highly recommend Pets RIP because of their genuine care of Scottie and all other animals they handle at this very important time. They were efficient and gave very good service.
13 Oct 2019
joannec964
Would like to thank the staff at Pets RIP for the kind, caring service you provided for our girl Anakee on the 1/10/19. Ian was such a gentleman in every aspect towards us and our girl when he collected her. Thank you to Beric for explaining everything to us over the phone, even with us being in such an emotional state, as we were unsure on where things were heading. Also to Ann, thank you so kindly for helping us get things finalised at the office, you made us feel welcomed and at ease with everything, even when you were feeling under the weather yourself. We will be forever grateful to you all. From Jo&Family.
11 Oct 2019
darrenf920
What could have been a very stressful and heart straining moment for our family was made oh so easy by the team at Pets RIP. From the very first contact to the last time we saw the team they could not have been anymore sincere or caring. Should a much loved family member pass away and you want to keep that memory alive forever there is no better option to help in that journey than Beric and Sue Lees.
10 Oct 2019
samanthap310
I couldn't be happier with what you did!. I'm so glad you exist, it's exactly what I needed, you provided the dignity and care that an animal deserves. Absolutely beautiful and DEFINETLY will be using you guys again once my remaining boy perishes. Thank you so much! You will be recommended to anyone who listens!
10 Oct 2019
terryh440
The Pets RIP staff are amazing so respectful and caring at the passing of my little Buddy Harvey. The follow up and safe return of Harvey's ashes to his home brought great comfort and closure for me. I can say "G'day Bud" every morning and yes talk to my buddy when ever I have the need to. Miss him so very much but he is close at hand. My Buddy Harvey. Thank you Pets RIP
08 Oct 2019
rebekahr684
It was comforting to know that my best friend Lulu while on her last journey in this life received the most beautiful care that I could of asked for.
08 Oct 2019
Anonymous
Thank you for the respect and care you gave my beautiful little Amy-Willow. Ian returned her and willingly answered the questions of two early primary school aged children who had lost their much loved canine cousin. Thank you also to those who so lovingly prepared a lock of Amy's hair, her paw print and the documents and urn which accompanied them.
07 Oct 2019
candyl949
Pets RIP were wonderful in our time of need.
05 Oct 2019
Anonymous
Thankyou you for you kind words and the care of Blue on his last journey I feel that you really care.
03 Oct 2019
simoanw
The toowoomba staff were absolutely amazing. So kind and sincere and help with everything we needed.
27 Sep 2019
toddm67
The whole process of losing a close family member was made easier to deal with by the help and actions of these guys. With the effort to pick up at such short notice was amazing as I do not think we could have waited until Monday for a pick up so very grateful for this. The whole process was carried out in a caring manner and super efficient. We are so appreciative of this. Would recommend this business to anyone who was after good service and to be able to hang on to that special pet forever
24 Sep 2019
cooee63r
Pets RIP looked after my beautiful boy so well. They were kind and caring and coped really well with my tears. They delivered him back to our door and were lovely even though I still was a bit weepy. My shadow is now waiting for his friend, our old Cocker to join him and we'll scatter them together. I highly recommend Pets RIP
23 Sep 2019
shannonl409
They were kind and comforting, explained the process well and really made us feel that our little girl was being cared for. She was returned exactly as we had asked. Definitely made our time of grieving much more bearable.
22 Sep 2019
jenniferc569
When our cat died, Vickie and staff were very caring and professional.
17 Sep 2019
margaretw371
The staff were all friendly & courteous. I found the price very reasonable. The presentation on return of my Molly was beautiful. I miss my girl, but I know she will be forever in my heart.
16 Sep 2019
gavin-h964
Very caring during a very trying time. Always treated with respect and dignity. Highly recommended to help during the saddest times with fair prices and excellent service
13 Sep 2019
daphnem195
Kindness and sincerity is their name. Everything was done for me as requested. Will surely use them again. It took away a lot of the pain having them deal with our beloved girl Grace.
12 Sep 2019
debbiem798
My first time using pets r.i.p and what an amazing company they are. there were all four colours of my cats hair in the snipping was just beautiful and made it so much more personal. To see that the team went to that extreme it’s absolutely amazing! They are compassionate and empathetic at such a hard time and go above and beyond to make sure everything is perfect! Fantastic and beautiful way to remember my old girl I’m so happy I chose pets r.i.p and will definitely use them in the future.
05 Sep 2019
howardw637 from Maryvale
Pets R.I.P. have been great and I cannot thank them enough for their caring and respectful customer service. I lost my beautiful bullmastiff baby girl after only 6 years. Although the experience was very difficult for me, the staff at Pets R.I.P. made a very difficult time just that little bit easier. I not only highly recommend using Pets R.I.P. but I will be using them in the future. Great company to use and a very pleasant experience dealing with them from start to finish
30 Aug 2019
almam665
Pets R.I.P have been great i have used them three time now and cant fault them on there caring and kind courteous manner
21 Aug 2019
yvonnem715
Pets RIP have been great looking after our little dog Lilly, they are so caring and kind. We have used them in the past and nothing has changed, they are still very caring. They take the time to listen.
20 Aug 2019
kym-mareeh
Pets R.I.P. came to our emotional rescue. We sadly lost our beloved Smokey after 16 beautiful years. We contacted Pets R.I.P. an hour after her passing (on a Sunday) and Ian gave us the comfort and answers that we desperately needed. Everyone that we dealt with were wonderful and made us feel like Smokey was a small part of their family too. We now have our beautiful Smokey back at home where she belongs, with us. The comfort we receive from this on a daily basis is priceless. Thank you so much Pets R.I.P. Amazing!
16 Aug 2019
jennym655
Thank you for the most exceptional service given at such a sad time . Sadly for us , we have had to use you twice , but I cannot fault the caring and compassionate service given each time . Thank you so very much .
14 Aug 2019
mandyd94
Thank you, Pets R.I.P for taking such great care of our mate 'the foreman' Blue. You showed such care and compassion when you picked him up from home and again when he came back home. Wonderful, caring staff. Much appreciated by our family.Thank you.
14 Aug 2019
agathah
Very sensitive and caring. Job done perfectly and very respectful throughout.
12 Aug 2019
katie-w633
Thank you for looking after our beloved Labrador, came outta there way to pick him up after he passed, and brought him right back home. beautiful little cards and certificates. not bad pricing. most definitely will be going through them again. and will advise family and friends about them! best experience ever! Thank you for everything!
08 Aug 2019
debby-timb
Thank you for treating our dearly beloved beautiful old border collie, Mindy, with such care and compassion. The service you provided help ease the sadness of our loss. The plaque, certificate and wooden box with her ashes are lovely. To have them personally delivered home was a bonus.
06 Aug 2019
donnah829
Pets R.I.P Toowoomba were terrific with everything they did with my beautiful furry best friend from picking her up after she passed away right through to making sure her ashes were bought back to me all the staff I spoke to were fantastic especially Tracey who picked her up and gave me and my sons a big hug it made that day just a bit easier thank you Tracey and pets R.I.P for everything
05 Aug 2019
deeb461
Thank you for taking such wonderful care of our beautiful border collie Bandit. To have him personally delivered home in your gorgeous little van made it all the better. Knowing Bandit made his final journey home with 2 cats.....made me giggle. He loved to chase the odd cat in his time. So he would have been happy. The care, attention and beautiful plaque with his photo is something we can cherish forever. I would not hesitate in recommending PETS RIP to anyone.
03 Aug 2019
kerrodj
Did an amazing job of bringing my buddies ashes home after he passed. Beric and Sue made sure everything went smoothly, and even sent myself and my partner a card whilst we waited for him to return home which they did so in person. I recommend them to anyone in the Toowoomba and Ipswich region who has just recently lost a pet. They show genuine care which is the only thing anyone could ask for when dealing with a loss. Thank you guys
01 Aug 2019
gias95
Absolutely mind blown by the INCREDIBLE service Beric and Sue offer at Pets Rest In Peace in Qld. I have never in my life experienced anything like the service that they offer, in a time of such deep grief, they go above and beyond what we could ever have imagined. From the moment we first connected on the phone during a very heartbreaking time, all the way through to follow up calls, emails, offering their compassion and condolences. Handling everything with such care and consideration, even the sound of Beric's voice was soothing and genuinely caring. The detail in their impeccable service is second to none! They left a care bare and card at our home after picking up our beautiful boy following a private service we had for him, when we were not able to meet him as my partner was rushing to the International airport. Days later we receive the most gorgeous card sending their condolences. A week after that they delivered our boy home to us in the most gorgeous package, with certificate and lock of fur and the golden paint paw print too, with all detail taken care of, t was absolutely impeccable service. I cannot recommend them enough. I am already telling all friends about their service and they too are blown away by the level of care and service they provide. No wonder they have won awards 3 years in the running, I have never found a service like them!
29 Jul 2019
jennys951
The staff at Pets R.I.P. kept me informed, carried out all my wishes and brought my darling Maisie’s ashes home to me all with the upmost respect and compassion. Jenny Slater
25 Jul 2019
kristynm
Amazing service with genuine care, beautiful and heartful products , very caring
20 Jul 2019
lisah549
With the horrifying news that our gorgeous boy had to euthanized after a terrible paddock accident , and not wanting to have him buried away from us, we started the pain staking search for a pet cremation business that could help us in cremating a horse, then we found Beric and Sue! These dedicated and geniue people have offered us such a caring individualised prompt and no stress service. Gave us all the time we needed to make our own choices without being pressured. We now have our boy back home with us where he belongs, something we could not of acheived with PETS RIP. HIGHLY RECOMMEND BERIC, SUE & THE TEAM Thankyou from Hay Family ️️
12 Jul 2019
ronc675 from Toowoomba City
We would like to thank the staff of pets rip for the compassionate handling of Olly. They carried out our requests to the fullest and gave us the feeling of their compassion in this difficult time. Thankyou Ron and Mariko
12 Jul 2019
renee-d
Perfect. Very compassionate professional service. Highly recommend.
09 Jul 2019
dominqueh
AMAZING is an understatement for the team at Pets R.I.P. Beric and the team went above and beyond for us when it came to having a put much loved boy cremated. At a really sad time for us, they made the entire experience with them easy and hassle free. Their caring nature and understanding as well as the beautiful presentation of our much loved boy is a true testament to them. Thank you so much for all your help.
28 Jun 2019
andrewd504
i would like to deeply thank Beric,Sue and the team at Pets R.I.P for their compassion,care and respect they have given my boy diesel. i couldn't thank them enough for the amazing job they have done and i couldn't imagine a more fitting way for my boy to be remembered and i am truly grateful to have him with me for my remaining years. This is a loving caring and sympathetic group of amazing people, thank you all so very much.
28 Jun 2019
js276
Recently lost my much loved dog 'Onslo'. The staff at Pets RIP were very accommodating and respectful during this hard time. Their services were outstanding, they produced a beautiful memorial folder as a reminder and keep sake. I would highly recommend using their services as they deliver only quality.
25 Jun 2019
sharonm528
In my hours of need I found complete compassion, satisfaction & utmost respect for myself & towards my dog Mika to have her laid to rest the respectful way she deserved. The cost for the cremation package I chose was adequately priced & I was extremely happy with the outcome. Do yourself a favour & go into one of their offices when and if the need arises for your loved fur baby.... the variety of packages are amazing & look so much better in person & the service is outstanding Thanks So much Beric, Sue & Staff for your beautiful words & care of Mika. She’s resting peacefully in heavens garden ️
12 Jun 2019
alastairm812
What an amazing, caring and compassionate group of people who took the time to personalise our loss at a time when we lost our beloved Oskar. Would highly recommend this company for when you need their services.
10 Jun 2019
cherie-s172
What an amazing compassionate group of people. The care taken with our much loved dog was nothing less than perfect. We highly recommend this business for their compassion and efficiency during these sad times.
30 May 2019
jessicam686
Beautiful certificates and products to remember our loved pup. Such lovely service too.
30 May 2019
melindae210
I chose this company as I liked the ceramic urn. All the other companies I looked at on the Gold Coast only do the metal urns. Pets RIP was very caring and professional. After Beauty was delivered home we later received a Sympathy card in the mail
28 May 2019
annettek213
We recently lost our much loved dog Taser. RIP Staff were all so just amazing, caring & understanding for our grief & heartache we were going through. Nothing was too hard and they handled the whole matter with so much dignity. I cannot recommend highly enough their service. Thank you so much. Barry & Annette, Gowrie Junction.
24 May 2019
mary-annv
Found this business empathatic and efficient.
19 May 2019
c759cf83
Very kind and caring at a very emotional and stressful time ,able to pay off account very professional
18 May 2019
nikkir771 from Springfield Lakes
Back in July 2018, our beloved dog passed away. My 5 year old found him outside and it was an extremely sad time for our family, and rather traumatic for our son who had grown up with our furry family member. We had no idea what to do and called our vet who recommended calling Pets RIP Toowoomba & Ipswich. They were so helpful and genuine in their concern for my son and our family. The patience they had and respect and love shown to our dog as they came to collect his body was really what we needed at this time to help us say goodbye. My son was given a teddy bear on the day, which he named after our dog and still sleeps with today. We had our dogs ashes personally delivered to us the following week as well as a lock of his fur and inked pawprint which was absolutely beautiful. His ashes were held in a beautiful box with a personalised plaque for us to place on top. Would highly recommend using this company if you go through the same situation with your beloved pet. They are beautiful people who really do care about the families and pets.
18 May 2019
barbaraw927
Excellent service with professional team who really care for and look after your departed pet. The sympathy card was much appreciated. The price was for a domestic cat - collect from vert, cremate and return ashes to your home.
17 May 2019
matthewf22
Absolutely lovely people, full of compassion and very professional. We appreciate their sensitivity and allowing us a few days to process our loss and make the arrangements.
16 May 2019
malcolmt329
First class service, very compassionate and understanding, and the small touches mean that we will always have or loved one with us
02 May 2019
spencersgirl1964
The problem is that there is no other choice. If there was, I would say definitely would not recommend. Customer Care left a lot to be desired. In fact it was horrendous. It seems that as long as you don't question extra charges, you have a good experience with them. I questioned a charge and was yelled at. Was told that they had my pet and wouldn't proceed if I continued to question them. It ended up being resolved, but at a very painful time, I just could not believe the way I was treated.
30 Apr 2019
melanien875
It was a very sad time for us to use pets rip, after our beloved cattle dog Romy passed away on Easter Saturday , from the moment they picked Romy up they where professional and very care till they returned her back to us. The whole team is wonderful and made this sad time a little easier for us both. Regards, Rick and Mel
29 Apr 2019
tahliab756
Highly grateful for the professional and compassionate service. Sadly, we had to say goodbye to our beloved 11 year old dalmationXkelpie named Peppa, the wonderful people at Pets R.I.P Toowomba & Ipswich went above and beyond. They gave us time to grieve without pressuring us into choices and finances and let us grieve whilst taking utter most care with our beautiful family member. We are so grateful for the wonderful pieces to remember her. Thank you again !
23 Apr 2019
jackiew598 from Springfield Lakes
I highly recommend Pets RIP. We had to use their services for our 15 year old Labrador and they were so kind, caring and compassionate. The service you receive is amazing, even getting our delivery of our pets ashes back to our home. We were so happy with the end product and the little extra touches. They’ve helped with keeping our babies memories alive. 100% recommend them.
18 Apr 2019
cathys307
After only 8 months we had to use the services of Pets RIP and once again I could not fault the compassion and help that Beric and Sue along with all their staff provided.. I cannot thank them enough at this time of sorrow. I would highly recommend this firm to anyone at a time of need. Thank you Beric, Sue and staff
17 Apr 2019
melindab936
I highly recommend Pets R.I.P they were so kind and compassionate helping us with our beloved Gryphon. Thank You Beric and Sue
16 Apr 2019
jennyn216
Beric & all at Pets Rest in Peace care for all creatures great & small with the utmost compassion & empathy. They are so helpful & understanding towards people at such a hard, emotional time. They have taken great care of 2 of my dogs, Mack & Basil-Thanks to you all at Pets Rest in Peace-you do a great job.
12 Apr 2019
jennij2 from Carrara
Thank You for your care and consideration, taking care of our beloved Razzle Dazzle. Collecting him from the vets and in time giving him back to us safely in a lovely urn. Your compassion will always be remembered.
09 Apr 2019
anab117
Excellent caring people, Beric and Sue were fantastic they understood what we went through. I do recommend their service 110% to everyone. Thank you so much.
27 Mar 2019
carolyno329
Thank you to Beric and team in helping us during a very hard time and taking good care of Millie showing her the respect that she deserved
21 Mar 2019
shaunt487
Excellent service, so caring. Wonderful staff, so respectful. Absolutely wonderful. My dog was my best mate and everyone at Pets RIP treated him with so much respect and dignity.
17 Mar 2019
donnap242
Beric and Sue and their wonderful staff are absolutely fantastic ,kind compassionate and caring they were understanding in our devastating grief of our beautiful Angel girl Caddy who went to heaven on the 8th of March 2019. Words cannot express on how wonderful this service is to our dear departed pets.
13 Mar 2019
paulinef179
Beric and Sue were kind, compassionate, helpful, and understanding through this painful time for us. I have used their service before, and they have been the nicest they can be both times. Truly lovely people who care, cannot recommend them highly enough.
11 Mar 2019
barbaras287
So grateful for the compassionate care given by this business - phone calls to ensure they were doing what I wanted and caring for my cat Honey. Thank you
04 Mar 2019
sandraj613
Pets R.I.P. was highly recommended to us by Yamanto Veterinary Practice on the day we lost our beloved dog, Nelson. We received contact from Pets R.I.P. promptly later that day and all our discussions with Beric and Vicki from their team, both verbally and by email, were compassionate, showed understanding and were very helpful at such a sad time for us. Also the handwritten card received from the team at Pets R.I.P. was a lovely touch and one very much appreciated. Nelson is now home again and we are very pleased with the outdoor garden memorial we ordered. Very happy with the service and would certainly recommend. Thank-you.
01 Mar 2019
bernieh615
What can I say. We could not be more happier with these people Beric & Sue and the service they provided for our baby girl Lexie. They were in total contact with us throughout this process. Its hits home when you loose a treasured one and to have people su h as Beric & Sue makes thing a lot easier to deal with the loss. I will recommend PETRIP to everyone that I know to use this service. Thank you Beric & Sue for all that you did to get our baby girl back home to us.
21 Feb 2019
eliseb436
Pets R.I.P are so caring and helpful.
07 Feb 2019
b18cdc7f
We lost 2 of our beautiful toy poodles, as one missed the other, Pets R.I.P were so caring about our loss, they gave me a little Teddy bear of which i cuddled for a week, it reminded me of my little bubba. And the urn they came in is just perfect. Such a great company and caring people. Thank you guys for looking after our precious girls. xxxx
07 Feb 2019
lynnel841
Heartfelt thank you, go out to Beric and his Team, for the professional and excellent service they provided to us in our sad time of need. The compassion and caring, shown to us made it easier to farewell our beautiful boy Jack. I strongly recommend Beric and his Team, who go above and beyond, and exceed in all areas of Pet Cremations. Thank you Pets R.I.P Toowoomba.
06 Feb 2019
bevd749
As sad as I am about the passing of my beloved dog Marley pets R.I.P were very kind and compassionate to deal with, I couldn’t be happier with their service. I would highly recommend them to anyone. Marley is now back home with me where she should be. Thanks everyone
27 Jan 2019
jadeg633
Excellent! Beric and the team were so professional and caring at such a sad time for us. Highly recommended
26 Jan 2019
gabriellen950
Very impressed with the way pets RIP handled the picking up, cremation, and return of my beloved dog. Promt service , kind and excellenct service. Will defiantly use again if I ever have another loss
24 Jan 2019
katiec341
We cannot thank Beric, sue and the team for allowing us to have our precious izzie home! Absolutely amazing what these guys do! In such a sad time they are extremely compassionate and understanding.
24 Jan 2019
loism978
After 14 years we had to say goodbye to our little man. The compassion, understanding and respect shown to us and Harvey has made this sad occasion much easier to bear. Thank you to all concerned.
23 Jan 2019
lyns702
We have just sadly had to use this wonderful business for our second time and found them absolutely compassionate, understanding, patient and willing to go the extra mile. We cannot thank them enough for all they did for our little Alfie., especially Beric & Vickie. Would not hesitate to use them again to look after our furry family. Lyn & Rob Schneider, Toowoomba.
18 Jan 2019
mathewp244
Very happy service provided, very kind and caring
17 Jan 2019
jenniferf677
Thank you for providing a prompt, efficient and caring service for our much loved family pet.
15 Jan 2019
sues248
Compassionate, comprehensive and prompt service delivery with attention to detail. Beric was a pleasure to deal with when we had a need to call. Our 'thanks' to he and the Team. Highly recommended.
12 Jan 2019
Flickpug
Dealing with losing a pet is so hard; we have lost two dogs now in two years. Pets RIP made one part of the whole process so much easier and we can’t thank them enough for what they did for us. The staff are so professional and caring and understand the pain and heartache you are going through. They make the process very easy and communicate with you every step of the way. We absolutely recommend Pets RIP to anyone who loses a dear family member.
01 Jan 2019
amic620
Highly recommended!! I cannot stress enough how all staff members were so caring, compassionate and supportive during our sad time. I also had a special request for my past fur babies and the more recent old fur baby to be scattered together and Beric did this with no hesitations and at no extra cost.
31 Dec 2018
sharonl15 from Greenbank
In our time of need and grief, the Pets RIP team took loving care of our beloved furkid. Their kindness, attention to detail and compassion helped to ease our minds, knowing our baby and family member, was being treated with the utmost dignity and respect. The entire process was sensitive, individual and professional. Thank you for helping us during this difficult transition.
28 Dec 2018
kerrya556
Highly recommended. They are people that understand your pet is a valued family member and they treat them with the respect they deserve. No hesitation in using again or recommending to others.
20 Dec 2018
hayleyg172
The pets RIP team could not have been more kind, compassionate, empathetic and supportive during the sad time of losing our fur baby (special mention to Vickie & Annie). We are so grateful they were recommended to us by our Vet, they were so professional throughout the entire process, and even had sweet little touches that they did throughout the journey to having our boy returned home that helped endlessly with our grieving process. We would highly recommend them to anyone wanting peace of mind.
11 Dec 2018
leannem919
Professional, caring and compassionate are the words I would use for Beric, Sue, and their staff. During our time of sadness they provide words of comfort and an easy process to choose the best option for our loved one. We are very happy with the photo block and the beautiful commemorative folder we received when Ian brought Oliver home. Thank you for respecting and taking care of our loved one. We would highly recommend Pets R.I.P to look after your pet.
11 Dec 2018
kyma183
I would thoroughly recommend all of the team, this is the 2nd time they have looked after my fur babies, I could not be more than happy with the service and empathy provided by the owners and staff for my beautiful Bree and Beau
04 Dec 2018
becj442
Very friendly team made the experience easier during a difficult time. Absolutely love he care they put in for my little dog
30 Nov 2018
stephaniek986
Excellent service; provided a lasting memory of my much-loved pet who had been with me for 21 years. As well as my pet's ashes, her paw print and a lock of her fur were given to me in a commemorative folder. At an upsetting time, my pet's cremation was organised without any additional stress to me.
30 Nov 2018
alisav128
Thank you so much to the entire team at PETS RIP for the impeccable service provided to myself and my family. Losing our beloved Biggie was one of the hardest things I have ever had to go through but Beric and Ian made this tragic time a lot less daunting. Thank you to the team for being so kind. I highly recommend PETS RIP.
29 Nov 2018
wendya757
Pets RIP have done beautiful work for my beloved pet. Very sympathetic and caring. Would recommend this company to everyone.
25 Nov 2018
carolineh19
This is the 3rd time I have used this business. Kind, compassionate and respectful. Really lovely staff. The whole process made the loss so much easier to accept the loss.
24 Nov 2018
debbiec477
All staff were extremely friendly and compassionate during this sad time for us. A huge thank you to Ian for looking after our little man and meeting us when the time came to bring him home. I would highly recommend this company to anyone who is devastated by the loss of a pet. We cannot thank them all enough for what they have done.
21 Nov 2018
myrah461 from Brookwater
I found all staff compassionate and respectful. Very kind and supportive through a tough time. Service was perfect! They removed a lot of stress by dealing with our beloved dog in such a wonderful manner. Worth every cent!
20 Nov 2018
kyliek347 from Harristown
I can not thank them enough they were perfect professional friendly and real. I have never been so deviated in my life and these people were there for me not only for a job but on a personal level. Wish I never had to meet them however in the circumstances I'm glad I had them by my side. You have no idea how much I appreciate your help and understanding. Forever and always you have given me my beautiful boy spirit back. I hold him when I'm sad I talk to him daily. I would give anything to have him back but what you have done has given me closure. Thank you so so much.
12 Nov 2018
tracey-b123
Excellent service and friendly helpful staff at a sad time
06 Nov 2018
kathyg346 from Thagoona
The service is excellent, i would highly recommend them. It is so comforting to know that your beloved companion is cared for in a loving way. Don’t know if I could have been able to get through this process without their love and support. Thank you Beric and Sue and all your wonderful staff.
05 Nov 2018
andrewt738
Talk to Beric, all you feel is love and care which is very important at time like this. The service is excellent, everything goes smoothly. I highly recommend it.
29 Oct 2018
susanr639
Lovely caring staff who were a pleasure to deal with at such a sad time in my life. Looked after my beautiful girl how I wanted and returned her to me in just over a week. Highly recommend.
29 Oct 2018
juliej455
Thank you so much to Beric and Sue for their compassion and professionalism during our time of grief. I am grateful that my beloved Sapphire was treated with dignity and respect. It was special to receive a lock of her hair and beautiful certificate in remembrance of her life. I would definitely recommend Pets R.I.P.
20 Oct 2018
debbiel672
Our Billy was in sincere and caring hands. I could not fault the service. The end result for Billy was so special. I am so grateful to this organisation.
12 Oct 2018
patricia-scenna-matruglio692
I was so satisfied with their service last time with my other dog, that I used them again when my little man Bobbie left us. They arranged everything for me. They picked him up from the animal hospital and returned him in a little urn that I picked and I went for a package which also included his paw print, some fur and a picture on his plaque. If you can afford it, it's well worth it just to have your loved one near you.. It is so cute just like my Bobbie. He was returned to me with love and respect by Berwick himself, no words could express what that meant to me. I would definitely recommend Pets R.I.P to take care of your fur baby when they pass.
12 Oct 2018
bec-775
The final goodbye to our beloved Missy girl was made easier with the care and compassion of the Pets RIP team. The process was made simple, with plenty of time to grieve and select final resting options. It's the special touches that make a difference, like the gold paw print and the lock of hair. We will forever have a piece of Missy girl with us.
09 Oct 2018
leanne-d59
We called upon Pets R.I.P again when we recently had to say goodbye to our beloved Gypsy Rose our 13 year old cat. Beric, Sue and the team were wonderful. Compassionate and caring as always. I could not think of better people to be entrusted with our beautiful family member. I would highly recommend Pets R.I.P. They go that extra mile to make a difficult time easier to endure. The urn,certificate and especially the way in which Gyspy's hair and paw print were displayed was absolutely beautiful.
05 Oct 2018
sallyb330
Pets RIP made the final step in the life of our dog as easy as possible. Everything was taken care of and they delivered the ashes back to our home. Thank you for the work you do.
03 Oct 2018
ashleighs992
Beric and the team at RIP treated us with so much compassion. We received our baby back home today and I couldn’t be happier with how everything has been handled and presented. Will be recommending to anyone that finds themselves in the awful situation of losing a companion.
03 Oct 2018
karenc232
Very caring would definitely recommend this business. Very kind at a difficult time. The urn and certificate are beautiful.
28 Sep 2018
suzannew222
We would highly recommend Pets RIP. We lost our beloved horse and they were so helpful, kind and respectful during a very heartbreaking time. Professional in every way! We had our horse cremated and his ashes put in a beautiful box with a lovely photo on the front. Thank you so very much for helping us during a very emotional and tough time, we really appreciated your caring approach.
28 Sep 2018
paulinew357 from Murgon
The staff at Pets R.I.P were so kind and helpful when we lost our pet suddenly from getting hit by a car. I was so stressed out but they took care of everything. The phone calls were really appreciated. I would definitely recommend them to anyone who has lost a beloved pet.
24 Sep 2018
alysa
definitely yes. the service provided to us when our pet died was second to NONE. including experiences of our deceased children
20 Sep 2018
Jooles4d9f4700 from Munbilla
Indeed, I would highly recommend Pets RIP. They are an amazing team of professionals. They show such respect and warmth towards their customers at such a difficult time. I was overwhelmed by grief yet felt so much relief knowing they were handling everything just perfectly. I had no idea they could cremate my beloved horse and just knowing it was all being taken care of and the respect and compassion they showed made that dreadful day a lot more bearable. Thank you from the bottom of my heart.
06 Sep 2018
jessb401
All staff were friendly, helpful, and caring. I had to phone on a weekend and they were only too happy to help. Made me feel less stressed at a really stressful time, organising my beloved dogs cremation was less sad because of their outstanding service. Thank you so much. Forever grateful. And will continue to use them in the future as hard as it is to see your furbaby go, I know my little man was treated with respect and love.
06 Sep 2018
debra-b57
Thank you Pets R.I.P for caring for our dearest little Leo the pug. From the first phone call, they were very respectful and understanding all the way to drop off, Ian personally delievered little Leo back home to us. Thank you for treating Leo with the upmost respect and care through out the process. We will only be using Pets R.I.P in the future when our other fur babies cross the rainbow bridge. Highly recommend to everyone, very respectful, professional individual cremation service. Thank you to the Pets. R.I.P they even sent us a sympathy card which is much appreciated in these hard times.
24 Aug 2018
cathys307
This company is very professional, caring and showed great respect and dignity with our dearly departed dog. It is such a hard time and whenever Beric spoke to me he showed such compassion. I am so grateful for choosing Pets RIP and would not hesitate to recommend this family business to anyone in my situation.. The great care they go to when they return your beloved animal is over and beyond expections thank you very much Beric,, Lee and all staff
22 Aug 2018
shelleye278
Thank you Beric and staff for looking after our cats over the years. The respect, love, care, compassion and professionalism have been outstanding. Service excellent. Can't thank you enough. You make a terribly sad time a little bit easier
18 Aug 2018
00902cf8 from Pittsworth
I was so grateful for their professionalism and how caring and compassionate they were during such a difficult time. From the moment I called, they made the process so easy and they were so quick to do everything. I will be using their services again when the time comes.
14 Aug 2018
judyd852
This family owned business showed such compassion and respect and offered their services with our beloved dog’s dignity in mind. What a wonderful and comforting small business to put your trust in at a difficult time.
10 Aug 2018
pamelat672
In that sad time when you've lost a beloved pet, it's so comforting to have Pets R.I.P. to rely on and know that the cremation will be carried out with dignity and care.
10 Aug 2018
killarney-vetsp
Pets R.I.P have been wonderful, caring and professional. Their support and understanding are much appreciated.
09 Aug 2018
cassiep983
Thank you so much for looking after my girl I really appreciate it, very happy with the items I got requested, I had her back within a week Thank you Cassandra and Cassie
07 Aug 2018
gemmas494 from South East Nanango
So understanding and caring. They treated my beautiful boy with respect and love and got him back to me within a week.
06 Aug 2018
kathyd826
Donna was with me at the time of my beautiful Maggie's passing and she bought Maggie back home to me a week or so later. Her compassion, her understanding and just her presence meant so much to me and I know Maggie would have felt the same. Thank you so much.
03 Aug 2018
tiffanyh674
From making the initial call right through to collecting our Banjo after his cremation, we found the service second to none with a strong attention to detail. The staff were very understanding and sympathetic to our needs and looked after our Banjo as if he was their own pet. Costs depend on what you actually want and we thought they were very reasonable for the excellent service and quality of the memorial we received.
31 Jul 2018
danielw612
At first I was a little offended they ask me to rate them given I had just lost my little friend "Freddy" . But the truth is I Freddy and I were treated with a great deal of respect, compassion, sympathy, understanding and the service was very very good. I would highly recommend Pets R.I.P Thank You
20 Jul 2018
davidu123
We found Pets RIP to be sensitive and understanding at the loss of our beloved pet Keiko. Their service was excellent and their attention to our requirements was first class. I would recommend Pets R.I.P to anyone who wants their pet handled with sensitive and care.
20 Jul 2018
kristyh494
At the saddest of times these guys for there with sympathy and compassion. Always kept us updated where our baby was and the little touches were amazing. Felt like they were holding our hands through the whole process.
16 Jul 2018
aliciar806
Pets R.I.P was recommended to my partner and I by our vet and I must say I will never use anyone else for my pets. They handled our situation with such care, let us know when they picked Sasha (our pup) up from the clinic and were really kind. She was swiftly hand delivered back to us (where they also told me about the product we had chosen for our girl) and I cannot fault them on anything. Thank-you for taking care of Sasha for my partner and I. I will 10/10 be recommending your services to anyone who needs them.
13 Jul 2018
sharonw469
Pets RIP Toowoomba and Ipswich provided Karen and myself with a respectful and dignified service for our beloved dog Xena. Every one we dealt with was very kind and compassionate in our time of grief. I trust we won't have to use their services again for a very long time but would not hesitate to recommend them to anybody. We were advised they were the best by Warwick Vets. Thanks once again for treating our dig and us with dignity.
10 Jul 2018
drub
So kind and understanding. I absolutely recommend. They treated by beloved pet with care and respect. I was so moved by their compassion at such a difficult time. They delivered exactly what they said. Thank you so very much.
04 Jul 2018
karenb0
If I could give them more than 5 stars I would. A beautiful and caring business. Nothing was too much trouble.
29 Jun 2018
bobd669
Very compassionate, customer focused, go out of their way to make it easy for you , very professional & value for money. All transport arranged with feedback on arrival and dispatch
27 Jun 2018
rayleek
The compassion, care and personal attention shown to us is something we will never forget. They have been entrusted with two of our pets now, and we will not use anyone else. The follow up service was exceptional. Thank you!
27 Jun 2018
juliek397 from Goondiwindi
extremely caring , kind and compassionate people, fantastic pleasant service, extremely glad to deal with this business 2nd time around , thankyou so much for caring !!
26 Jun 2018
heathert692
Everyone has been patient, kind, compassionate and so helpful. We truly appreciate this service and all the people offering it. Thank you!
25 Jun 2018
petag404
I cannot speak highly enough of Beric, Vicky, Donna and the rest of the team.... The care they took of my boy & the kindness showed to me is beyond compare... Thank you
17 Jun 2018
dianet135
From the moment I contacted the service there was no difficulty and all staff were very pleasurable and compassionate at a difficult time.
14 Jun 2018
k-tw
Sue and Berric are amazing! The service and support this business offers is done with compassion and care. I have used them 3 times now. Would highly recommend their services and business to everyone
14 Jun 2018
elizabethh289
Very compassionate and caring at such a very sad time. Allowed us plenty of time to choose the type of box or urn and the wording for the plaque. Couldn't have asked for a better group of people to take care of our little man. Annie who brought him home to us was just lovely. Highly recommend them.
13 Jun 2018
sandrar943
Excellent service and compassion in a very sad time. Products were of a high quality. Would recommend them for your beloved pets
03 Jun 2018
ian-ryrie92
Think I have written a review before, 2 years ago when I lost Tip. Just found the paper work & a tuft of hair from his tail. I am from Adelaide & was in Charleville on a tour round Australia, when I lost him. Pets R.I.P had him picked up, sent to Toowoomba for the cremation, then sent back to adeaide. Their presentation is the best I have seen, & everything was done even before we had sorted out the payment.
28 May 2018
melaniec333
At such a difficult for our family, the service and products we received were first class. Very highly recommend the team and services here. ️
21 May 2018
lorrainea706
I am still dealing with the loss of my wee girl Slinky but i am so much better now she is home with me,thanks to Beric and everyone at Pets R.I.P. I would recommend them to anyone who needed their service and felt it was well worth the money.
20 May 2018
jog19
we were keen to have our dog's ashes sent home so we could bury him in the garden after we sadly had to put him to sleep at our vets.. the staff were so caring and took care of everything from that point on wards, which meant we didn't have to think of what to do next at such an emotional time. Highly recommend their service.
19 May 2018
stephanieh230
Word can not explain how great full we are for you guys, you have gone above and beyond our expectations and take such pride in your work especially when it comes to making contact with clients in the days after their pet has passed away and the compassion you show is something we will be forever great full for so thank you again from the bottoms of our heart for the care and heart you have put into ruthless coming home to us.
19 May 2018
maggieh166
Highly recommended. The service is excellent, and the staff are very caring and respectful. Price was very reasonable and expected for everything that was included. Thank you Beric & Sue, Annie, and everyone at Pets R.I.P for looking after Timmy.
14 May 2018
franh475
Very caring, efficient and reasonable in cost. They offer a very worthwhile service in conjunction with vet surgeries.
13 May 2018
valeried856
Very compassionate people. Highly recommend their services, extremely respectful and professional. Prices are expected and well worth it. They made the passing of our beloved guinea pig much easier. Upon arrival to collect our girl we were given a teddy bear. Later we also received a letter in the mail and it touched our hearts. Our girl is looking over us now, someday we will see her again. Thank you Pets RIP.
13 May 2018
shaunw815
The service is exceptional. I will definitely use this business again when the time calls. They are very professional and are very easy to deal with. Lots of options available for your dearly departed furry friend. Highly recommended.
09 May 2018
marcellinc
Pets RIP showed care and compassion when dealing with us about our beloved dog. They have a good range of keepsake items and offered specific and realistic options that allowed us to be happy with the memorial we will keep of Ben. Would happily recommend services to anyone.
09 May 2018
jennie-m
We recently had to part with our beloved Fur Baby and we were given the most caring and understanding customer service from this company. We would highly recommend this company to anyone. Thanks so much.
08 May 2018
jossn
In my time of sadness and I needed a caring ear without judgement I was treated with so much respect and my pet was treated with so much love, the keepsakes that came with her, the certificate and feathers and claw print and care bear was very touching and I cannot recommend Pets Rip enough. Thankyou so much for everything, I'm relieved to have her home with me again.
03 May 2018
jeremyn914
A very compassionate and sensitive service that helps you through a very difficult time. We recently lost our 18 1/2 year old cat - Tom who in life was a colourful character to say the least. We will miss him terribly and all his routine and quirks. A big thank you to all the team at Pets R.I.P and a very special Thank You to the lovely lady that brought Tom home and took the time to let us reminisce about him with her. I highly recommend the services of this wonderful company.
03 May 2018
danielled319
The most beautiful, caring and helpful people, made the whole experience of losing a much loved fury family member easier. Provided excellent service, were compassionate, understanding and delivered our beautiful little man back home within a few days. So grateful to the whole Pets R.I.P family xoxo Thank you all from the bottom of our hearts -Little Boots's family.
02 May 2018
nandief
Everyone was absolutely amazing. They were so understanding and didn’t rush us with our time limit when deciding what we wanted, which we really appreciated. Everyone I communicated with was lovely and I don’t have anything bad to say. Thank you.
02 May 2018
moyar
We came across this company in sad circumstances, they treated our Fur-Baby with all the dignity & compassion as if he was their own, they really are a caring & compassionate group of people ,Thankyou for caring,, would highly recommend this company.
28 Apr 2018
jima464
Very kind and caring, they made our sad journey a lot more bearable. I highly recommend them for anyone in similar circumstances .
26 Apr 2018
denisem210
This is the second time we have had to go through a fur baby passing in the last 2yrs and every time they are helpful, understanding and respectful of our painful experience.
20 Apr 2018
traceyd907
Would recommend this company to anyone that has lost a fur baby, our frame with ruby’s ashes and photo will be cherished for a lifetime
20 Apr 2018
cleat
The compassion shown & respect given to my pet was comforting. They were very professional and I am grateful.
19 Apr 2018
davidk647
After the recent passing of our dear little Charlie, Pet RIP Toowoomba were extremely compassionate and respectful to both us and our little man. There is no doubt in our minds that he was cared for with the same dignity that we would expect with a human member of our family. We were sent a lovely card with a touching verse in it that really helped to ease our sorrow. Pets RIP Toowoomba genuinely care! Thankyou to you all, David & Libby.
18 Apr 2018
carolw987
They were just wonderful and caring with our family member. From start of process to finish could not fault them at all would recommend them all the time.
14 Apr 2018
marcw637
Very caring and looked after of our much-loved pet at a very emotional time. Was wonderful not to have to think and deal with that side of things.
09 Apr 2018
janetv34
A truly thoughtful, caring and ‘true to their word’ business. I wholeheartedly recommend their services.
07 Apr 2018
Pennyblossom from Stanthorpe
We have just had our third beloved pet cremated through this business. The first time we were interstate and feeling very lost. They took care of our beautiful boy and waited for us to come home from holidays. We have always been treated with compassion and patience. We cannot fault their care and service
06 Apr 2018
laceym
Pets RIP were amazing to deal with at such a hard time for our family. The showed such respect towards us and our little dog, Bella. Great customer service.
03 Apr 2018
kathrynj88
Wonderful caring service at such a sad time. Everything carried out with such finesse. I'm very grateful - thank you.
30 Mar 2018
patriciag574
There compassion and understanding was greatly received at such a trying time. We were pleased with their help
28 Mar 2018
dougm180
The staff were very caring and understanding. In our loss of our beautiful girl Milly. Kept us informed from the moment they picked her up and reassured us they would look after her. I would highly recommend Pets R.I P . Jane Macdonald
26 Mar 2018
suen314
Thank you for looking after our very special boy Smokey who was in our lives for 17 years. We were so very pleased with the very professional service you provided. Thank you to all Staff.
21 Mar 2018
trudyf796
These guys are amazing. I am so grateful for their personal assistance in coping with the loss of my little girl. Thank you
19 Mar 2018
audreyw90
What more can I say than a heartfelt "Thank You" for taking care of my old girl Sophie. When Sue brought her home on Saturday, the sight of the golden pawprint and locks of hair brought me undone once more. However, now she is resting peacefully in my bedroom (well, hers), a certain sense of calm comes over me when I look over to where she is. She is with me still.
19 Mar 2018
margarete902
Thank you to you and your staff for presenting to us a wonderful Scatter tube and In Loving memory Booklet of our Dear Caspa 16 yrs young. Your promp service was outstanding and it was lovely to talk to people who really cared about loosing a family member. I have no hesition in recommending your business to family and firends. Thankyou
16 Mar 2018
kerryl963
Losing our beautiful girl Shelby at the ripe old age of 15 has been heartbreaking. But having her put to sleep in our back yard on a Sunny afternoon in her bed was a very peaceful way for us to let her go. The service we then received from Pets RIP when our hearts were breaking was outstanding. The care and dignity they gave Shelby was everything I wanted for her. She was brought back to us yesterday in a beautiful scatter tube along with her paw print and lock of hair, so tastefully presented. I wasn't aware of this service until shelby became ill and my vet gave me an information pkg. It was one of the hardest calls I have ever had to make. But It has been without a doubt one of the best calls too. Thankyou Sue and Beric
15 Mar 2018
elizabethb29
Thank you Sue, Beric and staff for the wonderful kindness, sensitivity and compassion you showed with Cailleigh's cremation. I'm not sure how I would've coped otherwise :)
02 Mar 2018
katrinaf from Clifton
Over the years we have had 6 of precious pets cremated by Beric, Sue and staff. The kindness, respect and quality of service that they have shown to my family has been first class. I can thoroughly recommend their business.
27 Feb 2018
toni-h391
I was so devastated when I had to make the horrible decision of putting gypsy to sleep. She was 17 years old and I had her since she was 5 weeks old. The service and compassion I received from pets rip was fantastic. They really cared about what I was going through and made one of if the worst days of my life bearable. Thank you for all your support. Kind regards Toni
25 Feb 2018
the-dons
When we lost our dog Jet, to cancer, they were extremely compassionate and understanding. Their service is exceptional and the products are reasonably priced and good quality. HIGHLY RECOMMEND
23 Feb 2018
dougm900
The service from Pets RIP couldn't be faulted. We appreciated the sensitivity with which the process was handled.
18 Feb 2018
danielles355
THANK YOU. You helped me get though the hard time of loosing Fabian. I am going to tell every one about you.RIP
09 Feb 2018
graeme-p
After loosing our Lilly we decided to have her cremated as we are currently renting and are going to move to another town and wanted to take her with us. Pets R.I.P were the right choice for us as they were so caring and compassionate and thoughtful. Our Lilly was returned to us with beautiful respect and dignity. We can’t thank them enough for what they have done in our time of sorrow. Now she will be forever with us. Thanks
08 Feb 2018
donnap714
When I lost my pet cockatoo Popeye after 35 longs years the vet and the staff there (who were all amazing) put me onto Pets R.I.P. They are amazing. I spoke to Vicky who was so understanding and just lovely. They explained the whole process very well and I couldn't have been happier with what they provided me with in the end. I am always going to have awesome memories of my Popeye but with what they provided me it make it even more special. Thanks Pets R.I.P. very much ;)
08 Feb 2018
philw177
When I lost my 3 year old Shitzu I was hurting. Just wanted her back with me. She had died at the veterinary surgery and the lovely vet and staff told me not to rush into a decision - they would look after my Daisy for a couple of hours until I decided what to do. My mum and Brother had both used Pets RIP in the past and they were really the only ones that could let me still have my little puppy dog with me everyday. The vet arranged Pets RIP to contact me and they took control from there. My dog was treated with respect and I was given personal service and sympathy like I've not seen. Great people, great service. Respect and sympathy when needed. Thank you Pets R.I.P. I now have my best friend with me always.
04 Feb 2018
kathrynea
Absolutely wonderful service! They went above and beyond to respect of beautiful Millie's memory. Wonderful service <3
30 Jan 2018
patriciag783
When our Molly passed away on 22 January 2018 we left her with Beric Lees who was so sympathic and compassionate to us. He eased our pain, although loosing Molly will be with us forever - having Beric by our side was wonderful. Thank you Pets R.I.P. Toowoomba you are highly recommended by us. John & Patricia
28 Jan 2018
katej635
The team at Pets RIP made dealing with this sad and difficult time an easier process because of their compassion and kindness. I would highly recommend them.
27 Jan 2018
johnk94
Our family lost a treasured pet about a month ago . We called the team at Pets RIP and in less than an hour, a rep was there to assist up with final arrangements for him. They set clear expectations of what they would do and delivered with sensitivity each time. We would always use them again. We cannot recommend their services more highly.
26 Jan 2018
christineh770
I'm so pleased my vet recommended Pets RIP when my beloved 16 year old Westie passed away. Everyone associated with the business was genuinely caring and thoughtful. Their professional but caring approach made this awful time bearable. And now we have hour baby home, we're so thankful Pets RIP was there to help us.
25 Jan 2018
vickie-from-calamvaler
I cannot recommend the Team at Pets RIP highly enough, this is the second time we have had to say goodbye to our beloved fur babies. The considerate, caring service received on both occasions has gone a long way to helping at such a difficult time. The beautiful choices they offer mean that I now have my little ones back in my care with a memorial that offers us solace everyday.
24 Jan 2018
tanyaf492
I Would highly recommend them. Lovely to deal with, made everything easy for us at such a heart breaking time.
23 Jan 2018
tedt400
When my beloved puppy dog passed on the 2/1/18 I was a mess and inconsolable. Through my vet I was put on to Pets RIP to have my puppy dog cremated. On the phone I spoke to Beric and his kind words of sympathy for our loss were beyond reproach. My heart felt Thanks go out to Sue and Beric and Staff for their very Professional and courtesy understanding in my grief. Thank you.
19 Jan 2018
jacqui-r
Pets RIP have caring, professional staff. They take great care of your loved ones, helping them to go to their final resting place. Our dogs Katie, Tinky and Rocky have been cared for by your staff with the greatest of respect which has helped us through three very tough times.
05 Jan 2018
petab968
The whole team from Pets RIP have just been amazing throughout our traumatic event. They showed us nothing but kindness compassion and understanding. A special Thank You to Beck and Ian. I would highly recommend Pets RIP
30 Dec 2017
rebecca-r290
Highly recommend amazing customer service and extremely supportive. Picked up my little bird Cleo and was beyond happy with everything from beginning to end.
28 Dec 2017
pennyt77
I can’t thank Toowoomba Pets R.I.P enough ,I had my girl Bella back with me within a week of passing ,they were very caring ,considerate staff during this very hard unexpected time I went through ,when your fur babies are taken so quickly and unexpectedly it is so much harder .Thankyou once again Pets R.I.P Toowoomba for all that you did for me and Bella
27 Dec 2017
lillians818
I would not hesitate to anyone wanting comfort in knowing that your loved one will be taken care of, treated with respect and dignity - R.I.P Toowoomba was the best. We thank you so much in your comfort and support provided. You have now looked after 2 of our beautiful dogs and helped them through the gates, our beautiful Tasha 2009 and the wonderful Aysha 2017. Please if you would like someone to care, have the professionalism and respect for you and your pet - Beric, Sue, Vickie and the team will be there 100% all the way with you. So thank you. From the Smith Family in Toowoomba
24 Dec 2017
leighs944 from Charlton
These are the most wonderful and caring people I have ever dealt with...... Beric and Sue took care over every fine detail with heart and soul. This our second fur child they have taken care of for us, and yet again Beric & Sue and their staff were amazing. I really can't describe in word how highly I recommend this business
22 Dec 2017
ryanb93
When talking with Beric and Sue I could really sense the compassion and care they had for me and my pet. They kept me updated through the process and they made me feel comfortable at all times. When receiving my pet, Beric took his time to show me what they had done and handled everything with the upmost respect. I highly recommend Beric and Sue at Pets Rip. Thank you again
22 Dec 2017
christine-k656
Pet RIP have looked after 4 of my pets now. They were always professional, understanding and respectful during those sad times. I have no hesitation in recommending them to anyone who wants a lasting reminder of their animal friends. Thank you so much.
20 Dec 2017
samh704
The team at pets RIP were absolutely amazing. From the moment we called when our boy passed away to having him dropped off home again we were greeted with kind, understanding and professional staff. It’s such a hard thing to go through and they were there with us every step of the way. Would recommend this company for all your little friends and we will definately be using them when we need again.
20 Dec 2017
kyml266
So caring and understanding and he went above and beyond thru the whole process (3 weeks). It was very difficult for me to even talk about Blaze (my beloved horse) so my partner spoke to Beric the first time. When I did eventually speak to Beric his voice on the phone was so calming. They looked after Blaze in a way that he deserved to be cared for and I'm so very grateful for that - Thank you Beric and Ian
15 Dec 2017
vanessae934
I love the passion and customer service from this team. After we lost our horse they were out to pick him up straight away and within 2 weeks he was home in his beautiful box urn. Beric has been amazing with his support and I can’t say enough about him.
14 Dec 2017
jodieb989
It was a very difficult time for my life when we lost our beloved fur baby. Pets R.I.P Beric and Sue went above and beyond to ensure everything was exactly as we liked. They kept me informed every step of the way and I really appreciated it. I highly recommend their services.
10 Dec 2017
susied125
At a time of stress Pets RIP made the process easier. They were so lovely, prompt and respectful. I can not thank them enough! They provide an invaluable service.
07 Dec 2017
belinda-h427
My family and I have used Pets R.I.P Toowoomba & Ipswich for many of our beloved furbabies, I would highly recommend Bric Lees and his family to look after your furbabies as if they where there own. I thank Ian for his support and kindness.
02 Dec 2017
kriszaraf
It was a very hard time for me. But R.I.P went over and beyond with their customer service. I highly recommend them to anyone with their beloved family member. Im happy to have my baby home with me. And the products they offer is outstanding and worth it!! Thank you so much..
02 Dec 2017
terryr820 from Karara
At such a difficult time, the staff of Pets R.I.P Toowoomba showed such love and compassion and understanding,giving us peace of mind,that all aspects were carried out in respectful and dignified manner with our dog jack Thank you
01 Dec 2017
kristin-r
I would highly recomend Pets RIP. They were extremely professional, caring and kept us up to date. Everything you receive is so beautiful and done with care. They are wonderful and I thank immensely for taking care of our dearly loved companion.
29 Nov 2017
erinb202
Outstanding service. Nothing was too much trouble for them. They bent over backwards and were very good at communicating what was happening.
24 Nov 2017
narelleg538
Excellent service. After our much loved dog passed away we received a phone call from Beric to confirm they would pick her up from the vet. The next day once Beric had picked her up he again rang to confirm. Beric always spoke to me in a very caring and repsectful voice. It was very reassuring at a very difficult time. We have just received her ashes home and once again we were treated in a very respectful and caring manner. Would not hesitate to recommend Pets RIP to anyone needing this service.
23 Nov 2017
breeb809
From start to finish, everything was 100% professional and completely sympathetic of our situation. The customer service is impeccable alongside the end product. Every detail was just beautiful and we are so grateful to all the staff for their efforts.
19 Nov 2017
aliciaf9
Great service. Great company. Friendly. Will recommend to anyone of this wonderful company. They have looked after my baby. Thank u
12 Nov 2017
donellag
Pets R.I.P Toowoomba & Ipswich were very prompt and responsive and caring returning our beloved dog's ashes to us. We would highly recommend Pets R.I.P Toowoomba & Ipswich.
10 Nov 2017
robinh625
Absolutely, They were very caring, considerate, helpful & fulfilled all of my requests. Thank you from Robin & Grahame Henderson
10 Nov 2017
debbies689 from Rothwell
Beric was so sympathetic from the moment he answered my call, and Erika from the moment she arrived to collect Seamus couldn't have been kinder, more understanding and inclusive in preparing Seamus for his car ride. Having used this company for my precious Charley I knew that my equally as precious Seamus would be well cared for and looked after until he returned home. His return was dignified and a day early. Thank you, thank you, thankyou.
09 Nov 2017
nica951
I can’t thank the team at PRIP enough!! Their kindness, support, compassion and complete understanding during such an emotional time was an absolute godsend. I can only say Thank you!! I can’t recommend PRIP enough.
08 Nov 2017
karenl331
Pets RIP are truly wonderful, caring and considerate. They truly understand that losing a pet is equivalent to losing a beloved family member and showed so much compassion when we lost our Maggie. Our heartfelt thanks to you all.
08 Nov 2017
carat744
Pets RIP were so helpful and sympathetic in a time of sadness. I lost my wolfhound unexpectedly and from the first phone call, Vicki was so lovely and kind and she got my girl picked up within no time. They treated her with love and respect when picking her up and within a week, Floyd was back home to me. I chose a beautiful keepsake and I will cherish her gold paw print and lock of hair forever. Thank you Pets RIP. I wish I didn’t have to use you guys again but with 2 other dogs, inevitably I will call on your services again.
05 Nov 2017
ericam443
Thank you for your kindness and consideration with the cremation process shown to us on the loss of our beloved cat, Amy. We much appreciated not being pressured or hurried into making any decision we were not sure of and for your communication throughout.
03 Nov 2017
estellec575
Everything was handled perfectly and with great compassion and care. Their excellent service was greatly appreciated at such a difficult and emotional time. The attention to detail and friendly staff made such a difference. Can't recommend highly enough.
30 Oct 2017
wayneb957
The owners were so understanding and compassionate. Thank you so much during this hard time. Very highly recommended.
25 Oct 2017
davidy109
The stress on us both, well into our seventies, when we had our dog put down was just about all we could bear. To go through the cremation process with PETS R.I.P. saved us so much worry and allowed us to grieve in the knowledge that our loved one was being cared for with compassion, respect. and dignity, There are not enough stars to adequately rate this company.
18 Oct 2017
amandah574
Thank you so much for your excellent service and care during a very emotional and sad time. Much appreciated.
17 Oct 2017
neilb454
Outstanding service and a quality job. Staff were extremely helpful and friendly and we had our pet home in no time.
13 Oct 2017
joh903
A very painless process at a very painful time. Respectful and compassionate service by very kind members of the company. Wonderful to get my boy, Syd, home so that we can scatter some of his ashes at his favourite places. Would highly recommend this company.
11 Oct 2017
leannet906
Amazing service and utmost care with our beloved "Milo" Was left sobbing when he was returned home ...with the detailed tribute and remembrance..the lock of hair, the gold paw print, the photo of our loved one printed onto certificate... the glass kennel......Will definitely recommend this company .. Winners ... handsdown in customer service excellence....
10 Oct 2017
bindis
Kind understanding company and staff. At a time when you are grieving they help make the process that much easier. No pressure on making a quick decision, plenty of affordable options. Thank you for the care taken with our beautiful Charlie's passing.
09 Oct 2017
cath-bobt
Very compassionate and respectful company/staff. Fantastic service including having our beautiful Miss Bonney not only picked up but also returned home. Would recommend this company to everyone. Thanks again.
03 Oct 2017
wendyo368 from Goodna
They are very compassionate and understanding of your grief. Can't speak highly enough of the care they gave our darling boy and us.
30 Sep 2017
laurenad167
Thank you for bringing my baby Boy home. It has been a very hard time for me, but the friendly family at Pets R.I.P were comforting and easy to talk to through the whole process. I appreciate everything they did for my precious horse to honour him the way he deserved and to bring him back home to me.
27 Sep 2017
karenm5 from Hope Island
This is the second pet we have lost and used Pets RIP they have been wonderful and I would highly recommend them they helped the lost.
27 Sep 2017
kerrieb845
Very compassionate and easy to talk to. I will be using them in the future. Thankyou for bringing my Bobby girl home.
22 Sep 2017
tabithas362
I would to say thank you for looking after our big boy when he leave us and you let us bring him back to us so he stay with us for ever thank you so much
21 Sep 2017
jacquib126
From the very first phone call to the very last meeting, the staff at Pets RIP have shown so much compassion for the passing of our beautiful Indie. They were so caring towards our loss, and their service was so professional and respectful. I highly recommend Pets RIP to anyone who has lost their beloved pet and want to keep a piece of them with you forever.
20 Sep 2017
4655fe5f
Losing our little mannie after 16 and a bit years was traumatic. However Pets RIP gave us comfort and our mannie treated as we were with respect. I sure don't want to use their services any time soon but should our family be faced with the same situation we will not hesitate. thank you
19 Sep 2017
tanyab970
This service is incredible. They a kind, compassionate, professional and respectful! Highly recommended to anyone who loses their beloved pets. Thank you!
19 Sep 2017
michelles913
Losing our boy Louie has been very difficult and Pets RIP have been absolutely amazing. The staff are so compassionate, helpful and patient which helped so much during this hard time. Our boy was only 2 and to know he was treated with so much care, dignity and respect has given us so much comfort. We are forever grateful for Pets RIP for their service. Louie just arrived home and we could not be happier. They have done an amazing job, Louie deserved nothing less! Highly recommend Pets RIP.
11 Sep 2017
alison-m450
Pets R.I.P were amazing at a very difficult time. I felt my precious boy Onyx was treated with dignity and gentle respect at every stage. I am forever grateful for their kindness.
10 Sep 2017
royr488 from Morayfield
From the moment of my first call to the return of Taraja I felt I was with a company that cared. I knew my pet was in good hands and they helped me deal with a very difficult time. Special shout out to Ian wo had to make an extra trip back and to the lady who returned our pet and spent time with my partner. Thank you all. You made it Easier
07 Sep 2017
alyshiah
Nothing but professional, kind and personal touch. Thank you for taking care of Pluto for us. Highly recommend.
07 Sep 2017
rhondab226
Thank you to Pets RIP. Very compassionate and caring service when we lost our long time friend Abi. Highly recommended.
06 Sep 2017
lauraw867
They were so thoughtful and genuine about our beautiful Tyson. I would recommend them very highly to everyone.
03 Sep 2017
trevor-jeanecem
My husband and I were devastated by the loss of our beautiful boy 'Scooby'. Vicki treated us with such kindness and understanding which helped us greatly at such an emotional time. The lovely cards and follow up service are exceptional. They truly understand how hard it is to lose part of your Family. We would definitely recommend Toowoomba R.I.P. to anyone who needs this beautiful service.
01 Sep 2017
bart-b71 from Cambooya
Very impressed with their efficient service and understanding of our feelings at this emotional time. I would recommend Tmba RIP should our friends or colleges need to call on their services. RIP Alf
22 Aug 2017
madgeh
We have done this before but this time it was so much harder. The lovely staff treated us with such kindness. They are wonderful caring people and that helped make things easier. During the week after the loss of our little girl we received a card in the mail. The words were so special and comforting. For Jessie's final journey it meant everything to know that she was treated with such dignity and respect. Thankyou so very much Pets R.I.P. Toowoomba.
22 Aug 2017
kimb476
Great service, lovely staff. Such a wonderful experience when grieving a loved one. Will be recommending to anyone who needs this service. Keep up the great work. Thanks once again.
19 Aug 2017
wendyc444
Very compassionate, professional and understanding. Cannot recommend highly enough. Thank you so much for taking such wonderful care of my beautiful girl.
18 Aug 2017
gaelh
I have recently lost my little girl. These people were very professional . So dignified and thoughtful they helped us through a very difficult time. Thank you so much.
11 Aug 2017
gaylenem305
Excellent service, companionate & understanding at this difficult time. Thank you very much for your service.
11 Aug 2017
moiaw
Very caring and respectful at such a sad time. Will definitely recommend Pets R.I.P Toowoomba and ipswich to anyone who has lost a pet and wants to have them cremated.
09 Aug 2017
tamikas118
we couldn't ask for a greater support at such difficulty times when we lost our beautiful longtime companionThank you
08 Aug 2017
debbieb359
I dealt with Vickie when I lost my beloved Zoe 10 days ago. From start to finish they were caring and understanding. I would highly recommend them to everyone. Zoe arrived home safely this morning. The presentation pack was beautiful and will be treasured. I loved the gold paw print and lock of hair. Thank you to all the team at Pets RIP.
07 Aug 2017
david-lync
Highly. Very understanding & considerate at a time when one is very fragile. We felt that our little one was being looked after with the dignity that we wanted.
04 Aug 2017
margg6 from Toowoomba
I highly recommend Pets RIP Toowoomba and Ipswich because when I had to put my darling beloved Charlie Brown put to sleep I could not have wished for more compassionate people. Kevin from the Ipswich mobile section came to Beaudesert at the vets. He was absolutely amazing how he treated Charlie Brown and myself with the utmost respect and consideration for our well being at a difficult time.
04 Aug 2017
antheah878
The team at Pets R.I.P were just wonderful from the moment I called them on the day we were going to say good-bye to our beloved Scout. We still weren't sure about everything but Vicki was fantastic on the phone, so warm and empathetic. Then when Erica came to pick her up she was so supportive and helpful in our time of grief. And finally Erica dropped off her ashes with a beautiful certificate and momento. The whole thing was done with dignity, compassion and empathy and made the whole process a bit easier for us. Thank you Pets R.I.P for helping us farewell our beloved Scout.
03 Aug 2017
ruth-casey299
This is the third time we have used this business to cremate our beloved fur babies. They are very professional and empathic to our loss. Thank you so much for your patience (we went overseas just after having to have our son's dog cremated). Beric & Sue are lovely people.
30 Jul 2017
leag837
Thank you Beric and Sue and Family for your support and care at this difficult time of saying goodbye. We really appreciate it.
30 Jul 2017
kimd97
Professional and respectful towards us and our deceased boy Bronson. The thoughtful and caring touches were appreciated, I am so pleased to have the paw print of my beloved Bronson. During a stressful and grieving time Pets RIP had the foresight to do the things I was not thinking of, forever grateful it was made easier.
28 Jul 2017
gail-and-deso
Pets RIP were very prompt, professional and caring. Picked up our pet promptly. Were very thoughtful and caring in all discussions with us.
28 Jul 2017
dianab806
I cannot say enough about how kind, respectful and caring the Pets RIP team were when we lost our beautiful Zeus. Thank you to the entire team for taking care of our boy. We felt at every step that this is a team who does this because they genuinely care for animals and their human families. I highly recommend Pets RIP.
27 Jul 2017
alisha-and-luke-h
They did an absolutely beautiful job with our beloved lexi girl, with her paw print, fur and certificates with the kids names on it is something we will all cherish and very caring and compassionate over the phone to us making us feel she was safe in their hands and that we could trust letting her go for a short Time. We can't Thankyou enough for allowing us to have our old girl back home where she belongs. We will be recommending anyone else that is unfortunate enough to also lose a member of their family to pets r.i.p
23 Jul 2017
mariel937
Pets R.I.P. were respectful and caring during our hardest moment losing our horse Rahim. The urn is very beautiful and will always be treasured.
20 Jul 2017
laureens
I would like to thank Pets R.I.P they have done an amazing job with our beloved dog Deby. They treat them as there own.
20 Jul 2017
scottr230
Pets R.I.P are a wonderful company who did a great job helping us when we lost our beloved cat Angus. They go the extra mile with their service. From the friendly and genuine phone service to a sympathy card in the mail and more than reasonable prices on their tasteful products. The home collection and delivery staff member, Erica was very attentive Lastly we were delighted with the certificate and engraved plaque on his custom- made wooden urn. Thanks Guys..xx
17 Jul 2017
juliem407
You will not find better service elsewhere. A beautiful, fitting tribute for our much-loved and dearly missed, Lenny Biscuits. RIP big boy.
16 Jul 2017
jaydenp981
very friendly staff excellent service and the box my cat's ashes are in is beautiful well done Pets R.I.P they made me feel better about his death and were genuine and compassionate. Thank you for such a good job
04 Jul 2017
fionat667
Excellent customer service, friendly, compassionate, great choices, I would use again, highly recommended.
01 Jul 2017
carol-markm
Wonderful people who give quality service and caring for the dearly departed family member this is my second time with the passing of our beloved Honey Dog and our other Dog Alice three years ago just so understanding.Thank You Once again for your kind compassion. Carol and Mark Manttan
27 Jun 2017
dianep390
When I lost my little Bella I found the genuine care and compassion made a heartbreaking time that bit easier.
27 Jun 2017
garyt960
Louis passed away late Friday afternoon and I thought we would have to hold on to him until Monday morning before we could get someone to come out to us. I was wrong and Louis was collected Friday at around 6.30pm taking a lot of stress away from my wife. Very understanding all round.
26 Jun 2017
sarahl915
Was wonderful and I am very grateful what you guys done for casper very fast and was all perfect thank you for the kindness and compassion you gave to our family in this tough time
22 Jun 2017
juanita-juneb
There kindness and curtesy towards us when we lost our beloved pet dog could not be faulted in anyway. We appreciated their compassion consideration and care given toward our loving pet Friden. We thank Beric and Viki very much for the service they gave us and our little fellow.
20 Jun 2017
christineb773
I cannot speak highly enough about Beric, Vicki and their team, with a special mention to Ian for compassion.
20 Jun 2017
marie-h
What a wonderful service they they gave for our beautiful 16 yrs girl and Ian who returned her what a lovely caring person he was many many thanks
13 Jun 2017
elainer794
They were extremely caring & understanding through this very sad & difficult time, special care was taken when collecting our little man. They have done a great job with our little dog, we are so very pleased with the results.
27 May 2017
debd634
At a very sad and difficult time for me , I found they were extremely understanding and genuine in the way they spoke to me and cared for my much loved Tia. Everything they did was of quality and dignity. Thank you for caring. I would highly recommend them to anyone.
26 May 2017
lilab
Special care was taken when they collected our dog and our mate for 11 years, thank you for the care and understanding.
15 May 2017
janish5
They are so caring. Second time we've put our faith in them and again they were so supportive. We appreciate how they advised us of every step in the process. Lovely people.
08 May 2017
allisonb981
Very kind, and sensitive to our loss of my beautiful 15 year old dog. Beric and Sue kept us informed during the entire process.Highly recommended and professional.
07 May 2017
jacngeorgier
Pets don't generally have a very high status to others. To receive understanding and support for a beloved member of yr family at the time u need it most, is unforgettable. Beric and his family are amazing. They know this sensitive business so well, if anything can make u feel better it will be their service. Such a comfort when every request is dealt with respectfully and in trust. They are truly 'God Sent'
21 Apr 2017
kerstin-s from Flinders View
Absolutely compassionate and understanding (especially being easter time). From everyone my mum and i had dealt with to the final product of sarabi coming home, I couldnt recommend them enough!
20 Apr 2017
melodym609
I just lost our beautiful little dog we had her for nearly 13 years she was my baby so we wanted to have her go with us wherever we go. Pets R.I.P are wonderful people and so caring. Bec brought our little girl back home to us and she stayed for awhile and we had a nice talk she is a lovely person. I recommend them very highly to anyone.
20 Apr 2017
peggym6
Wonderful service, caring and efficient staff, they treated out dog with utmost care and dignity I recommend them highly to anyone.
14 Apr 2017
rheak461
Pets RIP were quick to pick up are dearly departed, they keep us informed every step of the way. They brought our precious one home in time for the Easter break so are family was once again together.
12 Apr 2017
anneh428
i just recently just lost our beloved little dog who died unexpectedly, I was so shocked and upset and didn't know what to do but after contacting Pets R.I.P I spoke to some wonderful and supported people. Everything was handled beautifully, I would recommend Pets RIP, they won't let you down.
11 Apr 2017
brookep47
From the very start, Pets R.I.P was right there for me. My little dog was sick. Very sick and I knew I had to make plans soon. I called Pets R.I.P and the lady on the phone to me listened as I told her what I would like for my fur-angel. She patiently sat on the other end of the phone as I got distracted and started telling her all about my little dog. I lost my little girl on the 1st of April 2017 due to an overwhelming amount of cancer that had spread throughout her tiny body. She was a mini-foxie cross chihuahua. She blessed me with 15 years of her companionship and I was devastated that I had to say goodbye to her. I was looking for a local company that would suit my needs as I couldn't bear for my baby girl to be tossed onto a pile in a mass cremation as some councils are known to do. I wanted to honour her & give her the respect she deserved. Pets R.I.P. were right there with me every step of the way. Sharing in my grief. Supporting me, answering any questions I had and reassuring me. They had such an amazing depth of compassion. I was shattered when I had to say goodbye and almost 2 weeks later am still letting the tears stream down my face as I type this review. I believe Pets R.I.P. handled my fur-angel with the utmost care and respect and that really meant a lot to me. Within an hour of her passing at the vet clinic, we received a phone call from Beric himself. My husband answered the phone, but I'll never forget the words I heard: 'Hi, is this Brooke's phone? It's Beric here from Pets R.I.P. I'm just ringing to let you know that we have little Ashley in our care'. His voice sent me into a flood of tears such was the compassion and understanding in his voice. I was very pleased with the way the whole team at Pets R.I.P came together to give my little girl the recognition she deserved. The package they put together for me at the end was outstanding and her little golden pawprint and golden ribbon around her lock of fur added to their attention to detail. The Nothing about my little girl was overlooked and it was like the entire team was feeling as heartbroken as I was. It brought me comfort that I was not alone. Ian was just wonderful as he went through our package with us. I would've loved to thank him personally, but was too choked up with tears of gratitude. I would not hesitate to recommend Pets R.I.P to anyone wanting to give their pet a well respected send off. Definitely a 5-star rating from me.
29 Mar 2017
sandrao603
When my little Jack passed away I rang Pets R.I.P. From the very beginning they were absolutely marvellous and understood the pain and grief I was in. Such compassion and kindness made one of the worse days in my life a little easier to bear. I am so appreciative that such people exists. I would recommend them to anyone. I know that they took great care of my little Jack and this brings me so much comfort and they returned him to me quickly, now he's home with me forever. The quality of their products are beautiful and I am so happy with the urn I chose and the Certificate is lovely plus the lovely memorial of Jack with his gold foot print and lock of hair is something I will cherish for the rest of my life. Thank you Pets R.I.P I will never forget what you did for me and my Jack.
27 Mar 2017
katie-m72
I honestly cannot describe in words how AMAZING Pets R.I.P are. Our beautiful cat of 13 years had to be put down due to a brain tumor and our family was in shock. The amazing team helped us through it so we could have our beautiful cat back. The process was so easy and quick and what they did was absolutely beautiful. I cannot thank them enough for being so comforting, lovely and helpful. I will be recommending to everyone I know! We will never be able to thank them enough!!
24 Mar 2017
nicoleh37 from Wellcamp
This was a sudden family loss, I was absolutely beside myself ... I rang .. sue answered she wasn't even the one on call but absolutely made sure she was the one to take my beautiful boy into their care (as this was my 5th loss in 4 years) and I was so relieved, they are the most amazing team, and I'm so lucky to have these people to look after my fur kids! I honestly don't know what I would have done without Sue this particular day, or without beric and the team all the other times! I would not entrust anyone, any other business with my grief! Thankyou pets RIP! X
16 Mar 2017
marissa-heys427
Well were do I start. I can not recommended them enough. Our dear old dog Max passed away on 23/02/17. They have done an absolutely amazing job and were very sympathetic to us for losing our mate. Beric actually came to our home as once when I called I mentioned about one of our other pets that we had cremated and placed in an outdoor headstone shaped box was full of water because the plaque was raised (we have had 2 pets in the same). It wasn't until he saw it that we figured out it actually wasn't his company that did them it was Pets in Peace, which was totally my fault as I didn't realise that there was more than one company doing it now. Due to the state of the problem he took both of the previous ones away and fixed them both at a costs to himself. WOW. One need draining of water, drying out, a new headstone box and both needed new plaques (they both had indoor plaques not outdoor ones). All 3 of our pets were returned yesterday. Absolutely above and beyond they went. I can't thank them enough or recommend them enough. What brilliant above and beyond service for something they never even did. 5 stars aren't enough for this company. At first I thought the price was a bit high but when I received the products they were much bigger than I had imagined and worth the money.
14 Mar 2017
korryn-c
What a beautiful compassionate family owned business this is. We had to make the decision to send our old boy to the rainbow bridge. The vet called Pets RIP and they came to pick him up. When they arrived to pick him up, I was not quite ready to say goodbye, the lovely staff waiting for me until I was ready. The whole process after that was very easy and I can't thank them enough for the compassion and great care of our baby boy.
13 Mar 2017
katew649 from Forest Lake
My boy passed away at home & Pets RIP were there to support me with care & understanding. Ian was respectful & understanding when he came to my home to collect and return Jet to me. The meaningful & small touches meant so much including Jet's gold paw print & a snippet of his fur. Ian spent time with me listening as I talked about Jet & how much he meant to me. Thank you.
09 Mar 2017
cheries262
Very happy with the way PRIP helped us through a very sad period of our lives caring and compassionate thank you
08 Mar 2017
reannam952
Very caring, understanding and respectful people. Highly recommend. They took great care of my beloved pet and went above and beyond any expectations.
08 Mar 2017
fionaw518
Our beautiful girl, Millie-Rose, passed away last week peacefully at home. We called the Pets RIP and they were at our place very promptly to take her away to be cremated. A week later we had her ashes returned in a lovely urn. Whilst nothing will bring our girl back we were pleased with the service and care the Pets RIP people showed us and Millie. Thank you.
07 Mar 2017
debbiel138
After losing our beloved dog of 15 years 'Lexy', we contacted Pets R.I.P, and found them to be prompt, very caring , professional and compassionate, I cannot recommend them highly enough! Thank you to all the staff for looking after her.
21 Feb 2017
margareth410
We can not recommend Pets R.I.P. highly enough. After the loss of our beautiful old boy , Dante (17yo)' Beric and Sue arrived promptly to take care of him. Their service was impeccable....wonderful understanding of emotions involved , sincere and so respectful. The ongoing communication has been "above and beyond"what was expected. A truly much appreciated service.
15 Feb 2017
kyliek934
We loved our sweet little Bruise, the team at PRIP were very understanding when we were so very upset at making arrangements for him. Their words were comforting, their manner professional and now we finally have him back, cannot thank everyone enough for their compassion.
14 Feb 2017
ann-louises
If you love your pets, and feel like they are part of the family then I cannot recommend PetsRIP enough. From the moment they picked up my dog, they were patient, kind, and constantly kept me in the loop as to the whole process. They were extremely professional, and I felt relly cared for during the whole ordeal. I wouldn't go anywhere else.
10 Feb 2017
chrissyd583 from Laidley
We thought the staff of Pets R.I.P Toowoomba & Ipswich were great. Their patience, service and duty of care of our beloved pet was Excellent. There quick response to collect our beloved Belle was really quick and we can't thank them enough. We would recommend them to anyone
08 Feb 2017
petrinam
The team at Pets RIP were absolutely fantastic. Very caring, professional and they took great care of our Digger. The packaging, presentation and wooden box with photo are very precious! Thank you for the work you do.
01 Feb 2017
kirif460
We can not thank Pets Rest in Peace enough for the amazing service and love that they have shown us and our lovely Tom. We would highly recommend them to anyone that loses a fur baby. Thank you.
20 Jan 2017
sharynt256
Yes to all, the nice people you could have and trust will our loving tama ,just so caring and helpful thank you all so much
17 Jan 2017
andy-sandy-h
Everything from beginning to end was dealt with such professional and care. Everyone we dealt with was amazing. Thank you from the bottom of our hearts
16 Jan 2017
daryln
During a very difficult time, the team at Pets RIP were very understanding about our grief. Our beautiful border collie Zoe was not just a dog, she was a four legged member of the family and Beric and his team treated her with the respect and compassion of a truly loved family member.
14 Jan 2017
emily-wilson993
This company was so lovely to deal with, they treated your mourning with respect and went above and beyond to help me through the cremation process and different packages available. The end result was lovely and thoughtful. We had our Mooey placed into a wooden box and they gave us a lock of his fur. I would highly recommend this company to anyone looking to cremate their beloved passed pet.
11 Jan 2017
chrisorcorky
During the most painful of times Beric and his team were wonderful. Great service with sensitivity. My Pug Dog 'Lili' now sits in a beautiful Blue Pearl Urn on my mantlepiece forever in my heart. Thank You Pets R.I.P
08 Jan 2017
julieh69
I can't fault a single thing. The compassion and kindness the whole team showed was wonderful. The quality of the keepsakes exceeded my expectations. Highly recommend to anyone who loses a loved pet.
31 Dec 2016
andrew-moore398
We would like to thank Beric, Sue and all the staff for the kindness they showed when we lost our dear M. They did a wonderful job. The service was so sincere and caring in our time of loss.
29 Dec 2016
kathyg839
The service was extremely personalised and made us feel as though our pet was indeed the family member she was. From the bottom of our hearts, we thank the service provided and highly recommend the company to anyone looking at a compassionate, respectful and easily accessed service.
29 Dec 2016
kellie-d
Beric, Sue and all the staff at Pets R.I.P provide a respectful and fantastic service at a time when you are struggling to comprehend what a life without your beloved pet will be like. Their phone and email manner is extremely professional and respectful - we opted to be called on the day of our pet's passing and I could not fault the communication. The pricing really does reflect the premium service you get from Pets R.I.P - we were very happy with our chosen product. We were especially moved by the personal tribute to our pet by way of the paw print and cut of hair. Our pet's ashes were hand delivered back to us today, and Erica took the time to go through the items we had purchased and lend a sympathetic ear when I started crying at seeing the paw print and hair. Thank you Pets R.I.P. I would highly recommend this business.
16 Dec 2016
colleen-c808 from Dalby
We sadly had to have our lovely Tess put to sleep, and the lovely people at RIP Toowoomba were wonderful. They came to Dalby & collected her & took her back to be cremated. They kept in touch with us to tell us they had her & when she would be delivered back to us. Wonderful caring business .. Can't recommend more highly.
14 Dec 2016
danielle-h
We were devastated when Copper (our Knobby Boy) went down hill fast. After 14 years of being with us through thick and thin, we had to do the most horrible thing I've ever experienced in my life. The magnificent staff at Pets RIP were so respectful and helpful. We would highly recommend Beric, Sue and there staff to anyone having to go though this difficult time. We never got to meet them as we live in Kingaroy, so everything was done by correspondence but they were wonderful, and efficient. We chose the teddy bear urn and peach paw necklace, they are absolutely beautiful and exceeded my expectations. THANKYOU so much for helping us at this difficult time Danielle, Ken, Riddick and Jelly-bean
13 Dec 2016
mauryeen-lauriep
After losing our beautiful Ben we were heatbroken. This wonderful couple made our grief easier to bear. We would recommend this company to any one who needs loving care and dignity provided for their family pets. Thank you so much.
11 Dec 2016
leea471
We would strongly recommend Pets RIP. The staff were caring and compassionate and treated our our faithful German Shepherd with the upmost dignity & respect in a hard time for us. Thanks Beric , Sue and your staff.
10 Dec 2016
markd978
A couple dedicated to providing loving, caring attention to very special family pets at a time when most required. Thanks Beric and Sue for your service and for providing a very well presented remembrance pack of our lovely little "Bella' Mark and Sharon Devine
08 Dec 2016
meeganf952
We can't recommend the staff at Pets RIP highly enough. They have been supportive with 2 deaths in the past year or so, they make a distressing time a little more bearable. Coming after hours last week to take our Trails away was a wonderful gesture. Now we have her home to join our other loved dogs in the rose garden. Thank you Beric and Vickie but especially Ian and Yvonne.
03 Dec 2016
verna-h
Staff were caring and sensitive, delivering a first class service in our sad time of losing our best friend.
29 Nov 2016
debh344
The staff at Pets RIP were so caring and sensitive during a very difficult time in our life, losing our 15.5 year old Labrador, Katie. They allowed us time to grieve before making our decision on the memorial we wanted for our Kate. There was no pressure to make decisions until we were up to it. They allowed us to tailor the memorial the way we wanted it and respected our choice. Nothing was too much trouble for them and they kept us informed all the way. The final product was outstanding and just as we wanted it to be. Its good to have her back with us now at home. Thank you to everyone at Pets RIP for all you did for us and taking good care of our girl until she came home to us.
29 Nov 2016
judyf173
Dealing with Pets R.I.P. was wonderful, they helped make a very sad time go a lot smoother. Having our beloved pet returned to us so quickly in such a beautiful urn was very comforting. Thank you.
26 Nov 2016
danip154
A passionate & carrying family owned & run business that delivered 1st class customer service. Highly recommended.
24 Nov 2016
judithj903
Having to make the worst decision of our lives to have our beloved Harry put to peace was harrowing. Our vet came to our home, sat with us until we accepted our decision, and released Harry from his pain. Pets RIP arrived exactly when asked to. Harry was lifted with so much gentleness onto a proper trolley, covered as necessary, but not his face. The amazing employee talked to him as if he was 'still with us' and she wheeled him to the van and gently placed him inside. My husband managed to help her, but I had held him as he passed, stayed a while and had to say goodbye. He was taken away with so much respect, yet this of course, does not ease our grief, but later on, the reflection of how he was treated is so appreciated. His ashes arrived back six days later exactly as we requested. He was given to us as if a newborn baby, handled with care and her comments lovingly received. We are not over the loss or our Border Collie Harry, and it will be a while yet, but he has been returned to us in a very professional organic box, so when we feel the time is right, we can bury him and plant a tree over him with a plaque - just his name. Thank you for all your care with our very special family member.
24 Nov 2016
genevievep358
The staff were amazing. They had great communication, were very professional and were sensitive in what was a difficult time. I felt my pet was in safe hands and well cared for. When my dog was returned to me everything was great quality and I appreciated the little personal touches. 10/10.
22 Nov 2016
simoned269
Words cannot express what the team at Pets RIP mean to animal lovers who are going through the worst time. Our beautiful fur baby was looked after and respected with absolute dignity and so were we. We certainly appreciate what they have done for us and the way that they handled everything. Thankyou from the bottom of our hearts.
18 Nov 2016
jess-m266
Amazing people! The details are absolutely amazing quality and great value for money! Great communication!
04 Nov 2016
leannew898
The team at Pets RIP are an absolute godsend to pet lovers like us at the saddest time of pet ownership. After nearly 15 years we lost our beloved boy Max and from the very first point of contact they were nothing but wonderful in helping us through a sad journey in saying goodbye to him. We had used them previously with Mort so we did not hesitate to use them again and cannot praise everyone enough for their kind and caring service, start to finish.
21 Oct 2016
ritag511
My goodness what a wonderful service Pets RIP Toowoomba and Ipswich provide. It is as if they loved our beloved Matilda (Westie/Terrier cross) as much as we did. I feel so very happy and grateful that they were so caring and respectful from start to the end. Even though I will feel the loss for forever, my heart is so thankful that I know Pets RIP treated her as a loving individual. We will always be grateful for this wonderful service.
15 Oct 2016
deb-r
Great customer service, lovely helpful staff a pleasure to deal with. They made losing a pet just that little bit easier.
12 Oct 2016
amandab275
Thankyou Beric, Sue, Ness and staff of PETS RIP. Very caring, friendly and efficient to deal with after the loss of our furbaby. Lots of lovely memorial options to choose from for your pet, too.
11 Oct 2016
margarets785 from Forest Lake
The people at Pets R.I.P Ipswich are the most supportive and helpful group of people. They have a genuine caring approach when dealing with us bereaved. They have made things that little bit easier for me and taken good care of my baby Ruby (New Hampshire chicken) and return her to me safely. The service provided was the best and I would wholeheartedly recommend them to anyone who has lost a beloved family member (of the animal variety). Thank you guys.
05 Oct 2016
belinda-k780
We lost our family cat Rascal 2 weeks ago and the service we received from Pets RIP was fantastic and they were there to pick him up within the hour. We cannot thank you all enough for your support and sympathy through this rough time from pick up to return. Very pleased with your service.
05 Oct 2016
teressab
Losing our loved furchild Wesley was a heart breaking time. Pets R.I.P were wonderful from the time they picked up Wesley, to the time he was brought home. Beric, Vicky and Erica whom we dealt with were all fantastic. I would not hesitate to use their services or to recommend them again. Thank you Pets R.I.P
04 Oct 2016
robert-cheek140 from Toowoomba
From the moment we called Pets RIP we were helped quickly, efficiently and respectfully. I found the service to be quite good. The web site could be made a little easier for someone like me but all in all it has been a great service for our beloved Dog and family member. Thank you all.
04 Oct 2016
dani-graham711
We lost Nismo 7 months ago and Beric and Sue from Pets R.I.P were amazing throughout our ordeal! Somehow they made this heartbreaking part of our lives just a little bit easier. Nismo was treated with the utmost of respect and our family felt at ease. Thankyou, thankyou Beric and Sue xx
02 Oct 2016
tessa-o-dell420
Pets R.I.P were wonderful from the moment my little one had passed. She was collected from the vets within the hour and taken to Pets R.I.P. I was contacted later that day and was advised she was with them and I knew from previous experience with Pets R.I.P she was in good hands. Their communication, compassion and respect for both me and my pet was impeccable. The communication and service continued until my little one was brought back to me. The fact that you can choose between a number of packages is helpful depending on your budget and needs. I would recommend Pets R.I.P to anyone who wants their pets death to be handled respectfully and compassionately.
30 Sep 2016
ian-ryrie92
I was recently on a trip round Australia with my little dog, unfortunately I had to have him put to sleep in Charleville, the vet there could not provide a cremation so I was put in contact with Pets R.I.P. in Toowoomba. They took care of everything, couriered the little fellow to Toowoomba for the cremation Then posted the ashes back to Adelaide for when I arrived home. Extremely well presented, a lot better than a previous one I had done in Adelaide. I would not hesitate to recommend them to anyone. Ian Ryrie
22 Sep 2016
bevj732
We were very happy with the service provided at a very difficult time. The people at Pets R.I.P. were lovely and the service exceptional.
22 Sep 2016
michellem402 from Karalee
This is the second time that I have used the services of PETS RIP and I would highly recommend entrusting the care of your loved companion to their care. I have found the staff to be exceptionally caring and compassionate. They have an excellent choice of packages and memorials. I chose a sandstone plaque with an engraved picture of my beloved Harry for a memorial. The picture was amazing and captured his image beautifully. Thank you so much PETS RIP!
21 Sep 2016
lyndallc494
It was so hard saying goodbye to my darling Maltese 'Tazzie' last week. He was our best friend for almost 17 years, I felt I would never stop crying. I'm so glad my vet recommended Pets R.I.P. it made our separation slightly easier. They were so compassionate and understanding, they had a number of compassionate options available. I just had my little Tazzie returned to me this morning in a beautiful scatter box and with a lovely cremation certificate with his photo and presentation pack with a lock of Tazzie's hair and his paw print. The lady who delivered my Tazzie back to me was professional, friendly and compassionate when I burst into tears. Today is the first day I've not cried all day as I feel far more comforted having my boy home with me. Thankyou Pets RIP for making that possible.
17 Sep 2016
louiseb934
Such an emotional time at the loss of a loved family member and from the moment you collected our fur baby Angel to the moment I got to bring her back home your wonderful staff sent lovely cards/words/calls/poems/emails. So very special and it takes certain people with heart, compassion and soul to perform the duties you do. Thank you from the bottom of my heart for looking after Angel with love and dignity. It's wonderful to have her home in her little pot and her keep sakes are wonderful. Thank you ever so much and I'm sorry I did not get to give each and every one of you a hug. Thank you thank you thank you
10 Sep 2016
dawnp289
we had to have our mini dashound chelsea put to sleep we had her for 15 years and it broke our hearts Ian from pets r. i. p. was so compassionate and so understanding all the staff we spoke to where so wonderful we can't thank you enough
07 Sep 2016
cherylr2 from Stanthorpe
Beric and Sue took care of my beloved dog Boscar after he was put to sleep in June. He is the 4th furbaby that they have taken care of for me and I can't speak highly enough of them and their service. They are so compassionate and understood what I was going through at the time. Nothing is rushed. They are amazing and I highly recommend them if anyone wanted to have their pet cremated. You will not be disappointed. Thank you once again Beric and Sue for all you did for me.
04 Sep 2016
gretaj from Reedy Creek
Beric and Ian and all the staff at Pets RIP treated my pet and our family with such respect and kindness. You are truly amazing people. They came all the way to the Gold Coast from Ipswich to pick up and then deliver our pet lizard Abbott back to us safely in his urn. They took the stress away completely, and it didn't feel like a sad occasion. I felt they helped me celebrate the wonderful life I had with my pet. Pets RIP have reinstated my faith in humanity. There truly are some really great people out there who genuinely care about the things we care about. They did a fabulous job of everything. I loved the care bear idea too, that really helped me so much, I'd put my hand out and touch him in the middle of the night and instantly feel comforted. Thank you doesn't seem enough to say. I recommend "Pets RIP" to anyone who has lost a dear beloved pet, the costs are low and what you get is worth far more than you pay. I'm glad you have been part of our lives. Thankyou so much Beric, Ian and everyone from the bottom of our souls. We will never forget how well you treated us and Abbott.
02 Sep 2016
brendap774
Excellent service. The staff were friendly and compassionate. I would use them again .
01 Sep 2016
josies39
All the staff were wonderful caring dedicated. Picked up my cat from the vets and also dropped her back to us. Was the first time we had to do something like this. Was a very warm and touching experience.
31 Aug 2016
wendyl750
What a beautiful service my heartfelt thanks to you for your service and comforting words I would not hesitate to use your services again
27 Aug 2016
ross-and-judyg
We recently said goodbye to our "Harry" and all the staff at PRIP I'm pleased to say handled his passing in a compassionate, friendly and professional manner. Thank you.
27 Aug 2016
adriennem375 from Springfield
PRIP are very compassionate and professional in every aspect..From the moment I contacted them they made everything as easy as possible so I could grieve without having to deal with a lot of questions... Me beloved girl was back with us in no time...I would recommend them to all.. Thank you PRIP...
25 Aug 2016
rosep149
The people at PRIP have been really nice. They have been so compassionate and respectful. I highly recommend them. While nothing can really take away the pain of losing a pet, the service they provide does make it easier to deal with and it is much nicer to be able to have your pet with you. Thanks PRIP.
17 Aug 2016
kayen497
My family has used Beric's service too many times in the last 2 years. Through all the trauma they are a constant kind word and caring voice. Their service is exemplary we truly can't thank them enough. They make a difficult time bearable by their obvious concern for you and your best friends. I recommend to everyone
14 Aug 2016
richardg856
i had to put my best mate and my family "'Dog" down as he developed cancer, there were the two of us just me and my dog, we were known as "the scruffy gang". Dog and I went everywhere together. I would like to thank BerIc and his staff for the excellent and compassion. I have already recommended this business to several people and will continue to do so. Dog was with me over 12 years and had a good life. I will miss his. Once again THANKS Beric
12 Aug 2016
kristine-willoughby887
From the moment we lost our darling, PRIP was there for us, they were full of compassion and knew exactly what to say and do to make it easier at this difficult time. I would recommend PRIP to anyone wanting a dignified, alternative burial option for their beloved pets.
08 Aug 2016
karenm5 from Hope Island
Kind, helpfull and compassionate. Losing our beautiful boy Chopper after 14 years was so heartbreaking , thankyou to Pets R.I.P for being here and bringing our chopper back home again . I would highly recommend them.
07 Aug 2016
nicks287
Highly recommended A very emotional time for our family, Beric and his team were so caring, we cannot recommend them highly enough
02 Aug 2016
diannek366 from Laidley North
Everyone we talked to was very kind, caring and compassionate. I recommend this service very highly. Thank you for bringing Catcha home to us today. He is still much loved and greatly missed. We have a huge hole in our lives and hearts.
31 Jul 2016
amandab76
Losing our beloved dog, our gentle giant Buster after 15 years has been the most heartbreaking of losses for our family in a long time. Beric & the staff at Pets R.I.P were so sympathetic & loving throughout the whole process & so professional, reassuring us our boy was being taken care of while we were apart. Beric listened to my stories as I remembered the many memories our boy had given us, it helped me more than I could ever express while I was making decisions at such a sad & difficult time! We can't thank them enough!
25 Jul 2016
paul-o
I could not recommend enough this company to anyone who looses the pet they love. Very caring staff and most helpful. Nothing was a problem. Thanks so much again to Beric and his kindness. Paul & Robin Overton
25 Jul 2016
lorraines20
Losing our most beautiful kitty after 17 and a half years has been the most heartbreaking thing myself and my family have had to endure, Ebony meant/means so much to us and to know his frail little body was treated with dignity, respect and kindness has made this saddest of times a little more bearable. Thank you Beric, Sue and your wonderful staff for your empathy and compassion.
23 Jul 2016
antoinettem327
So impressed with the genuineness of the management and staff. They are truly lovely people that made a very difficult time just that little bit easier. Excellent service, highly recommended. Thankyou
21 Jul 2016
madelein
The team at Pets RIP are the loveliest people on earth. I spoke to Beric on the phone and he was just wonderful. He sent someone to come pick up my baby within half an hour and the lady showed compassion rarely seen anymore. They promised me that they would look after my little girl and they sure did. Thank you so very much for making the grieving process a little easier. I will be recommending PetsRIP to everyone who has lost a furbaby.
20 Jul 2016
tammyb619
From the first call to Pets RIP, answered by Beck, to Beric to Erica, I knew that my girl would be well looked after and respected. They made sure that I had my Kelly back asap because they knew that my heart was breaking. I highly recommend them to look after your furbabies. Their empathy, compassion and respect is invaluable. Thank you all so much.
20 Jul 2016
jillm181 from Summerholm
I was devastated to lose my 15 year old dog Stone. She was my world, and Beric and the lovely staff at Pets RIP understood that and treated Stone with such tender care & dignity and me with compassion & kindness. I was so happy when Stone came home, such an outstandingly beautiful memorial and I love the plaque with her cheerful little face on it. Thank you Pets RIP, I think you are wonderful, totally professional & I whole-heartedly recommend your services.
12 Jul 2016
leisap716
Absolutely fabulous. The owners / staff are very caring and compassionate regarding our precious pets. They kept us informed every step. I highly recommend them to anyone.
10 Jul 2016
kylie-dunn3
When we lost our beloved family pet, it was difficult to fathom what needed to be done. The team at Pets R.I.P Toowoomba were respectful, empathetic and understanding. The service they provided was beautiful and the attention to detail incredible. Thank you to Beric and the team for your support at this difficult time, we can now put our beloved Juddi to rest.
05 Jul 2016
debbies689 from Rothwell
My dealings with Beric and Erika were the most sympathetic, kind and understanding imaginable at this truly awful time. They adhered to my instructions to the letter and returned my worshipped Orable in my casket as requested. Thankyou, thankyou, thankyou. Much as I would like to think I won't need your services again I know I will be back whist ever I have pets. Thankyou for the whole experience. Kind regards, Debbie
25 Jun 2016
mark-singleton370
We lost our old dog who was 14 + yrs old because my wife can't have children he was literally our boy. From first contact with Beric the service was excellent his manner and nature is perfect for his role. These guys care about the humans and care about your animals even though it was a living nightmare saying goodbye to Rocky I remember feeling that things couldn't be better. I can't thank Pets Rest In Peace enough for what they did anyone could do the job but it takes special people to do it the way these guys do!!! Thanks to Sue Beric and your team from the bottom of our Hearts Suzanna and Mark xx
24 Jun 2016
rachelw933
Great service! Lovely people with such caring words. Today they delivered our beloved Missy back home to us. Very happy. Thanks to Beric, Sue and their team X
19 Jun 2016
donnas443
Highly recommend pets r.i.p Thankyou for being so caring and respectful it made the passing of my beloved gday so easier knowing he was in your wonderful hands being looked after. Very loving and kind hearted people. Thankyou again for bringing my boy home so beautifully x
16 Jun 2016
bill-walker494 from Bellbird Park
Exceptional and professional service by all the staff we encountered. They were very compassionate and kind hearted. They helped us during this sad time after losing our mate of over 10 years and today they bought him home
15 Jun 2016
sallyz100
Thank you for making the passing of our beautiful Harvey so much easier. We were devastated to lose him but from the first phone call to the final delivery of our baby's ashes and certificate has made our grief so much easier to bear. I am so happy to have him home with us and cannot fault your incredible service and the compassion that has been shown to us. May Harvey rest in peace and thank you from the bottom of our hearts, for giving him the comparison and care that he deserved.
08 Jun 2016
michellep333
Exceptional service! All the staff I encountered were very compassionate and kind hearted. They strove to make the passing of my dearest puppy friend as easy as possible for me. I loved the door to door service and the ease of which I could chose the package right for me. Would recommend to anyone who has experienced the loss of a beloved pet. Thank you Beric and Sue.
06 Jun 2016
nicola-n
When my fur baby Bolly passed over in April needled to say I was devestated. The compassion love care attention understanding and package flexibility that Pets RIP showed me surpassed any expectations. Everything was handled with the utmost sensitivity and respect at all times...thank you lovely people for making a terrible time alot easier.
26 May 2016
gabi-c
Working as a veterinary nurse in a local clinic, I am regularly recommending Beric and sues service to clients who have lost their beloved pets. Them and their staff are always so professional and compassionate with our clients and patients. It was not until recently where I lost my own pet that I realised just how truely amazing their services are. They are very understanding and patient and the end product is truely worth more than money can buy. My pet greyhound, Bob, meant everything to me and knowing he was treating with dignity when he passed was invaluable. I cannot thank pets rest in peace enough for being there for me and my boy...
25 May 2016
bridgettel68
Wonderful service and extremely caring and thoughtful. Very patient and understanding. I have used Pets RIP for both of my beloved dogs and would highly recommend them to anyone who has lost their best friend. So caring and they treat the animals with respect and love during the cremation process. I cant speak highly enough to this lovely family company
17 May 2016
lynettej589
From your first phone just after we had left our vets to say Molly was in your care to bringing her home to me you made a very difficult time a little easier. I wasn't rushed to make decisions in fact you suggested I take all the time I needed. Thank all the team at Pets RIP, please.
16 May 2016
dollyc from Yamanto
Pets RIP are the most caring and professional people i have ever dealt with. Beric is by far one of the nicest & kindest person I've ever come across. He is so caring which makes it so much easier when your grieving. He looked after my dog Strowie like one of his own. I would not recommend anyone else to take care of your beloved pets except Pets RIP. The best experience i have had with both of my pets Reggie & Strowie!!!
16 May 2016
sascham163
The staff are professional and caring and walk you through every step of the way with compassion. Made the hardest day of my life that little bit easier to handle..
16 May 2016
irenes926
i am very happy with the good work that Beric has done for my beloved cat cuddles she has been put in a lovely urn and she is home where she belongs thank you very much
14 May 2016
939ee7d6
Sensitive, caring, down to earth business that respect our beloved pet and bought her home safely. Highly recommend this business.
11 May 2016
tanyak768
Sue, Beric and their team were extremely sympathetic and compassionate on the loss of our beloved staffy Jenna. I arranged for them to pick Jenna up from our vets and i received a telephone call from Beric later that afternoon advising that he was looking after Jenna for me. The presentation of Jenna's ashes is just beautiful and a such loving reminder for our family. My heartfelt thanks for making such a difficult time so much easier for all of us.
11 May 2016
suef376
From my first tear filled phone call to the return of my sweet Lulu, Beric and his team were compassionate and caring. Absolutely outstanding service. My heartfelt thanks to you all.
09 May 2016
cheryle333
This team from the initial phone call to the final certificate were caring, respectful and understanding. Nothing was rushed or forced, thank you for taking care of our much loved Tiger for our family and making a emotional time easier to bear. Highly recommended.
09 May 2016
rosg773
Highly recommended, Australian owned Pets R.I.P. - a difficult time made infinitely easier
04 May 2016
eljay72
A big thank you to Beric, Sue and team from Pets R.I.P.. The professionalism, respect and care you showed to us when our beloved Bullseye passed away is greatly appreciated by our family. First class service at a sad and difficult time. The utmost care and sensitivity was shown to us at all times. Highly recommended by our family to all. Thank you again for all you have done.
02 May 2016
theresab754
During a very difficult time they are support & caring. There is no pressure to choose a package. It's all about your needs & those of your pet. Receiving my cats ashes at home was a nice personal touch.
30 Apr 2016
suzie-g
What a wonderful group of people. I highly recommend "Pets Rest In Peace". Sue and Beric would have to be the most caring human beings in difficult times. I was very impressed with the services and prices they offer. You have made toms journey a smooth one and a comforting one for us too, thank you so much
27 Apr 2016
tamarap852
The team at Pets R.I.P were wonderful and caring from my first phone call to them to the moment they brought my beloved 'Diesel' back home.Thank you Beric,Sue and team for wonderful job you did with my boy.
27 Apr 2016
tonyf487
When your best mate passes you need the assistance and professional help from a great team. Thanks Beric and your staff for doing the best for Mokbel
26 Apr 2016
sarahw928
A great service for a hard time. The compassion and care of the team at Rest in Peace was wonderful. I was very impressed and it was a great choice for us and our memories. Thanks.
26 Apr 2016
jenp357
When you lose a beloved pet, the last thing you want to deal with is what comes next. Beric and Sue at Pets R.I.P. make it the simplest thing, their sympathy is very comforting and they are highly professional through the whole process. I've sadly had to use their services three times over many years, but each time I've been relieved to have them there to help me. Most recently my beautiful elderly dog Skippa had to be put to sleep and I didn't think twice about using their cremation service. It's comforting to know they come straight away and treat your animals with the utmost respect.
20 Apr 2016
margaretv265
There are not enough words to say thank you to Royce, Beric and Sue on their kindness and help with the loss of our beloved dog Winston. Winston and ourselves were treated with respect and it made saying goodbye a little easier. I would highly recommend this company to everyone who has a pet. The prices are very reasonable, their service is first class and we know Winston was well cared for which was the most important thing and it was greatly appreciated during this distressful time. Five stars and a big thank you to you all, job well done.
17 Apr 2016
jacquelineh926
The professionalism, care and sympathy with which Beric handled the cremation of our beloved dog Elly in February was exceptional. She was picked up from the vet (I am so glad they recommended Pets R.I.P.)and her ashes brought home to me. I really love the cremation certificate with her photo, her paw print and lock of her hair which was provided plus the beautiful engraved photo frame which was purchased through Pets R.I.P. which will accentuate happy memories of our beautiful girl.
17 Apr 2016
andrewh63
Beric and his staff were extremely professional throughout the entire process. I was very impressed with how compassionate and caring they are. The urn and certificate I received is of a very high standard as was the service.
16 Apr 2016
patricia-lent
Pets R.I.P were very kind, caring and professional. They picked up our beautiful fur baby "Sassy" from the vet. And had her cremated the next day. Today we picked her up, her urn and certificates were all beautifully done. Thank you!
13 Apr 2016
michael-bennion512
Very careful and loving ppl for your pets. ps thanks for bringing spot back to us a big 10
05 Apr 2016
lynnek607
Very caring & compassionate service. Timely pick up on a public holiday. Thank you Beric & your team
04 Apr 2016
juliet836 from Fig Tree Pocket
We cannot speak highly enough of the team at Pets R.I.P. They came to our home and took care of our beloved Bailey and were very compassionate and respectful with our family. Their service was above and beyond our expectations and we would highly recommend them.
01 Apr 2016
kathyp86
I would like to thank the wonderful team at Pets RIP for their compassion and understanding when my handsome little man 'Max' died, he was 18 years, 1 month and 13 days of age and he died Monday 25th January 2016. Max meant a lot to us and we were so fortunate that he graced us with his presence for as long as he did. It is now over 2 months since that day and I just miss him so much, he may have been small but has left a gaping hole in my life. Love you Maxy xx. I thank the team for agreeing to pick him up as late in the day as they could and for allowing me to carry him on his bed to the ambulance. They treated Maxy with dignity and respect, the certificate and card that followed brought and still does bring tears to my eyes. Thank you.
31 Mar 2016
patricia-scenna-matruglio692
On Saterday March 19th,2016, my beautiful Jessie passed away.Pets R.I.P came and picked her up. They came with a dog basket to put her in, put a stuffed toy next to her to keep her company and lovenley covered her with a blanket. I was given time to say good bye. They even gave me a care bear for me to try and make me feel better.They treated her with such love,respect and dignity that I truely appreciated more than they will ever know. I said good bye knowing that my baby bear was in good hands. Today My Jessie was returned to me, what a magnificent job Pets R.I.P did,I couldn't fault them on anything. The urn was simply stunning as was the certificate and card which had her paw print in gold and a clipping of her fur. It was so,so beautiful that it had me in tears and kissing her urn.Thank you so much guys for this beautiful memory of Jessie.
31 Mar 2016
tonid741
The team at Pets RIP were fantastic. We live out of town and they kept us up to date as to when our Charlie had arrived with them from the vet. Their compassion is second to none. The garden stone is beautiful and we are glad we can have our boy with us.
29 Mar 2016
jills531
I would like to thank Beric, Vicki and the team at Pets RIP for their compassion and understanding when they looked after my beautiful baby girl Ebony who passed away after being with me for 15 wonderful years. Also thanks to the lovely Erica who picked Ebony up and brought her back home to me. You all made such a difficult time so much easier to deal with. Wonderful service and I cannot recommend you highly enough.
20 Mar 2016
sammym593
Recentally we lost our beautiful companion of 15years our golden Labrador Mishy. Sue, Beric and the team at Pets RIP were amazing. So caring and helpful to get our gorgeous girl home in a spectacular presentation box. Now we are able to hold her forever. Thankyou
20 Mar 2016
joana182
on the 11th march my darling Cockatiel Jazzy and my buddy passed away ,I thank Beric and Sue for the loving care to me and my baby .I can't put into words how helpful and caring you are . Would highly recomend you.A big thank you.
15 Mar 2016
reneek8
On the 08/03/16 I said goodbye to my best friend, companion, horse Jasper. Pets RIP were recommended to me by my vet Slade Walker from old mill vet Dayboro. I cannot fault the care, compassion, empathy & understanding I received from Beric & all those involved with Pets RIP. The attention & support shown to me during a very emotional & devastating time was exemplary. I extend my heartfelt gratitude to Beric & Pets RIP & would recommend their services to any who are faced with a similar loss & are wanting to honour a treasured pet. Thank you guys xx With love Renee & Jasper
15 Mar 2016
staceyf274
Our beloved cattle dog passed away recently, and I was recommended Pets R.I.P by our vet. I could not have been happier with their service. Beric was very kind and understanding on the phone during this difficult time, he explained the whole process. We arranged a time for Zelda to be picked up, and as we were not present at the time, Beric telephoned me to let me know that Zelda was in his care. Her ashes and memorial photo and plaque were delivered back to us 5 days later by one of the caring staff. I would highly recommend their services.
11 Mar 2016
amiea684
I just recently had a loved pet passaway. Pets Rip were helpful, and nothing but understanding and comforting. Would highally recomend.
11 Mar 2016
ashleighd570 from Lowood
such an amazing experience Beric is and has been amazing when my mate of 15yrs was bough t home to my door by Beric i was so happy and emotional at the same time i will forever be grateful for their amazing service 100% recommend to all words cant express how thank ful i am to have pets r.i.p look after my pet when we lost him thank you wont get a better service .
09 Mar 2016
adeleg400
Our pets are an important part of our family as with most people and Beric and staff treated our little man Charley with the respect that he deserved. They kept us fully informed along the way and were very understanding and comforting with all our dealings with them. Thanks for your brilliant service.
06 Mar 2016
ruth-casey299
Beric was incredibly caring a friendly; I pre arranged collection of our Max and Beric was waiting outside the vets rooms to pick him up at the arranged time. He kept us up to date with the progress of the events and delivered his ashes within the promised time frame. There are very few business's that can offer and deliver such an efficient service and this business ticked every box. Thank you both. The certificate and box was just beautiful.
04 Mar 2016
megana325
Could not speak more highly of these guys. Everything was handled sensitively and in a timely manner. Helped our family get through a difficult time
04 Mar 2016
delj
The professionalism , caring and wonderful people. Thank u Beric, Sue, Annie and Vicki for caring for our Billee.
02 Mar 2016
aview
Beric and Sue understood what I was going through, losing my wonderful horse. I highly recommend this business as they kept me informed at all steps of the process from picking her up from the vet centre and through to cremation service of our beautiful horse, and they showed so much respect and compassion toward our amazing horse, and our family. Thank you, for helping to make a most difficult time a little easier.
24 Feb 2016
kyleeo447
Recently had to use pets R.I.P and have found them to be fantastic. Erika returned our baby home and i could not say enough nice words about her. She was lovely very kind and caring. Knowing she looked after our zac is very comforting she was great. Thanks again pets R.I.P
22 Feb 2016
sharona323
We were recently devastated to lose our 12 year old hungarian viszla to cancer. Beric and Sue are excellent to talk to.Their service went well beyond my expectations ,treating Vinnie with the most respect. We received his ashes in the most beautiful manner complete with a large card containing a lock of his hair and paw print. Absolutely wonderful service , we highly recommend them.
20 Feb 2016
jaynem557
As a veterinarian, my interaction with Pets RIP is through our clients however when my elderly mother recently lost her beloved little poodle, I called Pets RIP to help. Beric was kind and compassionate and made me feel sure that Amber would be safe and cared for with respect. Their service was flawless. They catered to my needs as an individual and everything was just as they said it would be. Thank you Beric and Sue and staff for bringing some comfort into a very sad time. Jayne McGhie, Surgeon, UQ Veterinary Medical Centre, Gatton.
18 Feb 2016
charmaine-v
Beric, Sue and the team at Pets RIP were very compassionate and caring during a time that was very difficult for us at the loss of our precious dog Taylor. She was treated with the utmost dignity and respect she deserved which was very comforting. Our family would highly recommend the service Pets RIP offer and we can not thank them enough.
16 Feb 2016
janm354
As most people who have pets would know, losing a pet is devestatng. Pets RIP were wonderful to deal with. They were compassionate and caring at all times. My beautiful pet's ashes are now in my garden securely placed within a little bird bath so as a gardener this was the perfect place for my beautiful boy who was with me for a little over 16 years. I highly recommend Pets RIP.
16 Feb 2016
sarahm668
pets rip is such a friendly and caring company who are an absolute pleasure dealing with during a difficult time. we cant thank them enough for their service and would definitely recommend them. we would definitely use them again if we suffered anymore losses. thank you pets rip :-)
14 Feb 2016
germainf from St Lucia
Pets RIP provided excellent service and was very kind to us during the difficult time we had due to the death of our pet dog. We got her ashes in a beautiful Urn with a very nice Plaque with her footprint and a lock of her hair. I highly recommend their services.
14 Feb 2016
lyndas278
At such a difficult time , staff of Pets R.I.P showed such love and compassion and understanding ,giving me peace of mind, that all aspects were carried out in respectful and dignified manner. Thank you.
08 Feb 2016
katie16
I am very happy with Pets rip they provided more than just a service. I felt very comfortable with them taking care of my late cat, Henry. It was nice that I was able to say goodbye to him in the memorial room. I really appreciated how kind Beric was and the delivery of Henry's ashes to my home. Henry's ashes, the lock of his hair, paw print and certificate will be greatly treasured. Henry was very loved, he will be missed but we will never forget him. Henry is resting in peace and his memories will always be with us. Thank you pets rip for being there for Henry and everyone who loves him.
07 Feb 2016
jen-rayh
Thank you for looking after our little Ozzie. The service you offer is very professional and compassionate, we now have him home again with us.
04 Feb 2016
4401961e
To Beric, Thank you for looking after Soot in such a dignified & respectful manner. We are forever grateful for the service you provide.
03 Feb 2016
6fc8312e
Thank you for looking after our beautiful Hugo and returning him to us. The service you offer is extremely professional and very thoughtful. Mark & Larissa - Fur Liebe Rottweilers
29 Jan 2016
lindam488
Just the most compassionate & respectful company. I was so grateful that they exist and were able to be at my home when I needed them.
26 Jan 2016
louised23 from Thagoona
This was my first time using Pets RIP and I was very grateful for the care shown to me and my darling boy Bill. He was at least 20 years old so I thought I was prepared for it. No, I was a blubbering mess. Beric was very patient and kind and told me someone would be at my home within the hour to collect him. Helen was lovely, she showed me compassion and understanding as I said my last goodbye to him. I was surprised when 2 days later she called to say Bill was on his way home. To receive the certificate, lock of fur and paw print has made his passing a lot easier, I know he is always close. I love the beautiful wooden box which holds his ashes, I will treasure it always. Thank you Beric and Helen, I will recommend your business to all my friends.
11 Jan 2016
Dawa from Tenterfield
I have used Pets RIP three times now. I can't speak highly enough about Beric and Sue's professionalism and compassion. I dreaded making arrangements after our recent sad loss, but Beric ensured everything was done right, he made sensible suggestions when I was struggling with grief and coordinated things with my vet so that I had less to worry about. I am very impressed with the quality of the urn I purchased to keep our Bobby's ashes in and the lovely keepsakes of his footprint and a lock of hair. I hope that it will be many years before I have need of their services again, but I will have no hesitation in using Pets RIP again.
09 Jan 2016
kathyr891
Last week, Pets R.I.P. provided a most respectful service to me when my lovely dog passed away. I am deeply appreciative of the level of detail and sincerity provided by Beric, Sue and Kelsie. Their care and attention really helped me during this difficult time. I have passed on their details to friends who provide palliative support to humans and will continue to tell anyone I come across what a wonderful service this is. Thank you again to Beric, Sue and Kelsie.
07 Jan 2016
leahj478
I lost my dog after 12yrs and the service, care and compassion supplied by RIP was remarkable. The extra measures, documents and presentation was outstanding and helped my partner and I through this devastating time. Amazing service and people. Thank you for people like you in this world.
22 Dec 2015
rachaelh314 from Allora
I would highly recommend this business to anyone. The team are really lovely and empathetic, they returned my beloved young 'Fudge' in his urn and in a locket with a personalised poem with paw print and lock of hair that I will treasure forever. Thank you guys.
11 Dec 2015
3e767fe4
We would not hesitate in recommending the services of Pets R.I.P. as the staff were very professional and empathetic throughout the whole process of collection, cremation and the return of our "Betsy's" ashes to us (accompanied by a 'personalised' Certificate of Cremation and plaque). During each stage of the process we were contacted by a caring member of staff, for which we are immensely grateful.
10 Dec 2015
lesleyr445
I found the team at Pets RIP, very caring and professional. They were very thoughtful and gave me as much time as I needed. I would recommend Beric, Sue and team to any parents of fur babies big or small. They treat them with the respect that these little mates deserve. Thanks so much xo
10 Dec 2015
corinneb297
We just recently had to put down our beloved pet, rest in piece pets were fantastic we were very happy with the service we received. We would highly recommend them.
06 Dec 2015
julief18 from Tanah Merah
I can only say the most positive things about Pets R.I.P Toowoomba. We lost a pet some years ago and my daughter found them on a website, we contacted them and they kept us informed the whole time, from pick up to delivery time. We then lost our dearest dog last week and i did not hesitate to contact them again. There caring manner, professionalism and there kind words are second to none. I would not hesitate to recommend them to anyone who requires this kind of service. On both occasions we were so happy in such an emotional time. I Thank them with all my heart for their kindness and sympathy.
05 Dec 2015
rebeccal468
Wonderful Business, very professional and always kept us updated. I absolutely love the card, certificate and beautiful scatter tubes we received our beautiful Demon back in. Will definitely recommend Toowoomba Pets RIP to all of my friends and family.
04 Dec 2015
mavag
I would recommend this business to all pet lovers for their compassion, follow up and respect shown to me In the loss of my little girl Pomeranian Millie who was my constant companion for 9 years Thank you for the way you support and being there with grace and care Mava and Millie
30 Nov 2015
nikoleh
Petsrip go above and beyond when it comes to customer service. Providing brochures on how to deal with grief and how to help kids to grieve. We appreciate that "Jessie" was cared for in a very dignified way.
25 Nov 2015
jaimeen
An amazing team who truly treat your Pet as if it was a beloved child. Amazing communication and empathy! Highly highly recommended!
15 Nov 2015
julie-ned-liseh
The absolute trauma of my best mate's sudden and totally unexpected death sent me into a total spin. Can't bury him, never going home again, can't even think. Our beautiful Vet rang Pets RIP and so began MY healing. Beric waited for our separate arrivals from hours away, me with my mate in my car as that was MY request; then he quietly explained all the relevant processes, and let us have exactly what we asked for with absolute patience and understanding, even though I feel I was quite abrupt from shock about the speed of Georgie's death. Three days later I received Georgie's remains. Adriana's compassion and her answers to all my questions re the cremation, has given me such peace and comfort at a terrible time. Now he will never be carsick again (though not his cause of death), and he can now come with me wherever I go! Thank you all from the bottom of our hearts. Also love the way the locks of Georgie's hair have been shaped into a heart.
10 Nov 2015
emeleea-rosem from Russell Island
Amazing group! My cat of 17 years recently passed away and they were happy to help me with his pet funeral! Easy, friendly and proffesional service! Highly recommend to anyone and everyone :)
10 Nov 2015
garryh897
My best mate,Winston had to be sadly put down. I have heard horror stories about how some departed dogs have been treated. I cannot thank Pets R.I.P. enough for treating my Winston with Care, Respect and Dignity. It was so important to me that justice was done to his memory. My sincere thanks to Pets R.I.P.
07 Nov 2015
jessicar753 from Wilsonton Heights
We recently had to make the difficult decision to have my dog Elleigh euthanaised. We wanted her cremated to have at home with us. I called Pets RIP to organise a time for pick up and to do the service for her. We can not be any happier with the care and service that we received. I can describe what they do and how they helped me as amazing. I appreciate what was done through such a difficult time and would recommend them very highly. I would like to make special mention of the people who I dealt with in the process those people being Beric, Sue, Ness, Jess and Adriana. You all do an amazing job! Thank you so much.
05 Nov 2015
casss309
Caring, understanding, compassionate - all very important qualities when dealing with the bereaved. And everyone we dealt with at PRIP Ipswich had these qualities in spades. They absolutely genuinely care about the customer, and the family member who has passed on. Everything was conducted with such dignity. Thank you so much to the team - you truly understand that our pets are family and you conduct the whole process as such. I will now never leave this sad but important task in anyone else's hands.
03 Nov 2015
dianav908
After losing my Best Friend of 7 Years I dreaded the phone call I had to make. Beric took my call and I felt sudden ease at a tough time. Picking up my dog so gracefully and taking him away I knew he would be in great hands. The phone calls and the delivery of my Liefkin's ashes were done with complete professional services..I can not Thank you enough.
31 Oct 2015
beverleyb316 from Colinton
What a wonderful, kind and thoughtful service, provided at a very distressing time for our family.
26 Oct 2015
terrym986
Our very special little dog passed away quite expectantly. Not wanting to just simply her in our back yard we contacted Pets Rest in Peace who responded very quickly and efficiently. They allowed us time to consider the many options available and were quite patient with us as we tried to sort out the wording we wanted on the Death Certificate and on her plaque. Overall a very considerate and caring experience and well worth the money,
25 Oct 2015
sunnyr855
From the moment we received the first phone call from Pets RIP to let us know that they had our little Bill in their care they have shown the utmost kindness, respect and understanding and professionalism. Billy was 17 years old and a member of our family and all the staff we dealt with were outstanding in the way they dealt with every step of the process to bring Billy home to us. Thanks Pets RIP for making a most devastating time a little easier.
21 Oct 2015
debr876
During the time of our sudden loss of our beloved family member, we found ourselves with no answers to comfort our grief, until Beric's phone call to say they had "Charlie" and that he was now with them, which gave us peace & serenity. Our beloved boy has been returned to us presented with a Certificate of Pet Cremation & card with his paw print & fur because they cared. We even had a follow up call from Jess a Staff Member to ensure he came home to us. I would have no hesitation in recommending PETS R.I.P Toowoomba. Thank you for caring at such a difficult time.
18 Oct 2015
kateg49
What can you say when everything is perfect, people, compassion and service. Beric, Sue and all the team thank you with all my heart loosing 2 much loved pets so close together was traumatic enough and you all made me feel like I was the only person in the world hurting..
15 Oct 2015
nikkiz296
two of our family pets have passed away this year and both times, the peace that knowing our beautiful dogs were being treated with dignity and respect, has made a very difficult time much more bearable. I highly recommend this business to all, the service of pets rip is second to none.
03 Oct 2015
margaretf831
Professional manner, treated our loved family member and us with the utmost respect. Made a very sad time a little more bearable. They understand how much our pets mean to us.
29 Sep 2015
dib825 from Ormeau
We lost our precious friend, Oscar. Beric was very kind, understanding, accommodating and professional, in making the arrangements. Erica helped so much in smoothing the way, for our cat to leave our home, very patiently and peacefully, and then be returned to us again. Would totally recommend this very compassionate business with your precious family members.
26 Sep 2015
kate-r
The service provided by Pets R.I.P is absolutely wonderful . I have turned to Beric and Sue and their staff a number of times, most recently when my beloved dog of ten years passed away. Your pet is treated with such dignity and love and the attention to detail with your chosen memorial is outstanding. If you are wanting to farewell your pet in the best possible way, Pets R.I.P is the only way to go!
25 Sep 2015
janiss319
Pets R.I.P Toowoomba and Ipswich looked after our beautiful girl Tessa with kindness and love. They kept us informed when she was in their care and returned her home to us. We were so sad at our loss and they seemed to make things easier for us. Thank you to the Ipswich people as I think they picked her up and cared for her. We are so grateful.
23 Sep 2015
christyg187
This is the first time I have used pets rip for my 14 year old shih-tzu girl- KELLY. I was very impressed with the kindness and care I received. I only wish I had known about them a few years ago when I "lost" my 2 other little babies.
22 Sep 2015
meld431
This is the second time we have used Pets Rest In Peace and again the compassion and service was absolutely OUTSTANDING. Everybody who was involved in the whole process thank you so very much.
18 Sep 2015
vickik313
Incredibly professional and very kind. This is the only company to turn to when you lose a pet. I did not have to do a thing. One phone call from my vet to Pets RIP was all it took. My little hen was treated with utmost care and respect. Some would say 'it was only a chicken' but I never saw her that way. Pets RIP managed to give me some peace in what was a very sad and traumatic time.
16 Sep 2015
suzannej502 from Kearneys Spring
I've has two experiences with Beric and staff. My niece's beloved dog died unexpectedly while she was on holidays and I liaised with Beric on her behalf until she arrived home and was able to make her own arrangements. He was very compassionate about her situation and certainly went the extra mile to make the situation easier for her and her family. My second experience was when it was time to farewell my well loved 19 year old Siamese cat. She was a great chatty companion. I had no hesitation in contacting Beric to discuss the best arrangements to make for her. I'm more than happy to recommend the services of Beric, Sue and their staff as it is often difficult to discuss these arrangements and their obvious empathy and compassion makes it so much easier.
09 Sep 2015
eamonnk818
They are wonderful, caring and very understanding. They offer various levels of remembrance and are very understanding.
09 Sep 2015
joanh95
My 18 year old Pomeranian Simba sadly passed away Friday 28th August 2015, he was my fluffy puppy which i absolutely adored, Pets in peace were extremely wonderful with returning him back to me with memories to cherish. I highly recommend them to anyone who has pets who will eventually pass.
07 Sep 2015
bruce2t
Pets R.I.P. are a very professional and caring service who treated our beloved cat of 18.6 years with great dignity. We were impressed with Beric and his team.
23 Aug 2015
katek312
At a time when I was heartbroken at the lose of my companion and mate of 12.5 years, R.I.P understood my grief and treated me with empathy and caring for my little man. They were very professional and handled the whole process. keeping me informed every step of the way until he was returned to me. Thank you.
17 Aug 2015
katieg576
I would not hesitate to recommend Pets R.I.P to anyone who calls their pet a member of the family. Their compassionate, caring service to our family after the loss of our beloved 10.5-year-old Labrador, was outstanding. Everyone we spoke to showed empathy and understanding; whilst their professionalism left us feeling confident that our family member would be treated with dignity and respect. The service of having the ashes delivered to our door was greatly appreciated with a young family, and we were very happy with the final product. An excellent company.
17 Aug 2015
charmaineh533 from Laidley
We recently lost our 17 year old furbaby and Pets R.I.P. Pet & Equine Crematorium were our first point of contact after he passed. The service was professional, efficient, courteous and understanding of our needs and frequent tears. I am so grateful for their services and the diginified way they handled our furbaby's cremation.
14 Aug 2015
denisek479
I can only say great things I was very please with the wonderful quick service they provided for our little CHAD pleasantly surprised with the finer touches (lock of hair and paw print) would recommend to everyone and will use them again
05 Aug 2015
sharleen-a
I highly recommended the services of Beric and his team. They managed to make a horrific time of our life not seem so bad. We were very grief stricken during the whole process and the ladies in the office treated us like family. They are very respectful to your pet and they understand they are your family member. We especially appreciated the constant contact and updates. I will certainly be recommending them to everyone.
04 Aug 2015
jenniferb240 from Newtown
What can I say about a place that is their for you beloved baby and for you the treatment I received was outstanding the compassion the support the kindenss words escape me.Beric and the staff are truly there for the love of your pet and to look after them until you bring them home.My girl was treated with such dignity and love when I got the call that jess had picked up my baby girl the kindness the love was beautiful just the caring to let me know she was safe . Thank you so much for the love support beric and staff for looking after my girl
03 Aug 2015
eleanor-peterc
Even though the death of our beloved 10 year old Old English Sheepdog was sudden, Beric Sue and Jess were very compasionate but at the same time professional in that no detail of our wishes was overlooked. When we went to pick up Samantha's ashes, our sadness was much diminshed Jess's welcome and genuine care in having us sit down at once. The service could not have been any better.
02 Aug 2015
geoffreyd480
PetsRIP took care of our pet with great professionalism. Thank you for the beautiful presentation of our beloved pet Tyson.
01 Aug 2015
deniseb943
We would like to thank the team @Pets RIP for their help when our fur baby Inky passed away. They made a very sad time that much easier as we didn't need to worry about Inky add they looked after everything and returned or fur baby to us very quickly. On a side note the cost was much lower than we had expected. Thank you Jeremy & Denise Brown
30 Jul 2015
yvonnes330
We recently lost Spiky (our 10 year old guinea pig) and had one devastated daughter. Beric, Sue and the staff at PRIP were fantastic. Compassionate, caring and incredibly empathetic. Their level of service and the way they handled the whole procedure from collecting Spiky and the dignified manner in which he was taken to the returning of his ashes in his little box. The little added touch of giving our daughter a teddy bear from PRIP which she sleeps with every night as a reminder of Spiky. Thank you to all at PRIP, we truly appreciate what you have done to make this sad time a little easier for all the kids and us too. Would highly recommend them if looking for someone to go "that extra mile".
29 Jul 2015
mandys61
Pets Rest in Peace recently collected our beloved 17 year old Tonkinese cat Salwa. Their service was understanding, prompt and accurate and has helped us to come to terms with losing our lovely boy. He is safely home now, in a lovely wooden jar and his sister will join him one day. Also, PRIP staff were lovely.
29 Jul 2015
margaret-205
We have recently lost our beloved Jack Russell of 17 years. Toowoomba Pets R.I.P. handled our situation with much sensitivity and empathy. We know that God "will wipe away all tears" when it is time however It is a great comfort to know she was in caring hands for her final journey. We loved the touch of receiving a golden footprint and tuft of hair. Thankyou so much Beric and Sue.
27 Jul 2015
evanh862 from Wavell Heights
I cannot fault the sensitive nature with which the loss of my 13 year old dog was treated. It is always a difficult time when one loses a pet. I was impressed with the true and honest professionalism with which my pet's last journey was treated even to the extent that the manner of carriage was in a very appropriate pet bed. Many thanks. Good but sad memories.
27 Jul 2015
michaell564
The Professional work they have done for two of my dogs has been outstanding and beautiful
21 Jul 2015
kerryf993
Recently our pet passed away and we used Pets RIP. Their compassion and sensitivity during a very emotional time helped us cope with the decisions we had to make. They were at our house within an hour of my call and the lady who collected our pet was very kind and we were given as much time as we needed. They were very professional and I can't rate their service highly enough.
17 Jul 2015
aaronr978
An amazing great team! Kind, caring, understanding. They know that pets are family and treat them the same way. Thank you so much for looking after Dozer. We are finding great closure knowing that we have him with us at all times. Your products are of great quality! You put so much love and passion into what you do and it really shows. Once again, thank you.
16 Jul 2015
barbarad513
Darling down pets in peace, do exactly that... they let you find peace in the passing of a most beloved member of your family. We have had the sad pleasure of using them twice...they were so helpful and immmediately remembered us from the first time...we were not just another no...they are very caring, professional, and understanding of your pain..
14 Jul 2015
michelem257 from Goodna
Some people are meant to come into your life at very special times for very special reasons...Pets R.I.P. are one of them! We lost are very special Baby girl Kayla of 15.5yrs recently & P.R.I.P. were recommended to us by our Vet. We could not of imagined how comforting & respectful of our very emotional situation they could have been. They took care of Kayla when we no longer could, but returned her to us to keep her memories forever with us. It was so touching to know that there are respectable companies around with genuine caring people to help you through such an immensely emotional time. We could not highly recommend enough the appropriate respect of attention & service that was given to us & Kayla at such a hard time! Thank you Pets R.I.P. forever xoxox
11 Jul 2015
vickir347
Recently our Girl Molly passed away whilst we were on holidays.. our daughter was at home alone minding her when this unexpected and sad event happened. One call to Beric from us whilst on the road in NSW and he was able to come to our house in Brisbane within about 1 hour and take care of both a devastated daughter and our beloved family pet. Molly was taken away in a dignified manner and was brought home the following week in a beautiful memorial box along with a beautiful card and memorial paw print. What a fantastic service provided by Pets RIP... they are amazing
11 Jul 2015
jodieq from Thagoona
At 12:30am on the 18th of June after rushing to the vet, we sadly and devastatedly had to put to rest our beloved cat, Jack, who had been part of our family for going on 12 years. I had heard about Pets RIP and how great they were and they were the people that I wanted to entrust Jack for his final journey to the Rainbow Bridge. I received a beautiful call from Jess Theuerkauf first thing the following morning to let me know they had Jack in their care who advised me for me and my children to take as long as we needed to decide on how we would like Jack cremated. Once this had taken place, we were contacted by Royce & Helen from Ipswich who personally delivered Jack home to us with a very touching and emotional tribute to him. I will definitely use their services again and will recommend them to friends/family as I found them to be wonderful, beautiful and supporting during this difficult time for us.
11 Jul 2015
aaront642 from Greenbank
Such a professional team very compassionate and understanding when it came to the loss of our much loved pet/family member will defiantly use there service again for any future loss thanks again
09 Jul 2015
vickil273
At a devastating time of our lives the team at pets rip could not have been more caring or understanding and when we got our furry friend back it was beautifully done.10/10
03 Jul 2015
trevor-suen
Beric, Sue and the team at Pets RIP helped us out through our sad and difficult time when we lost our beloved family member recently. The team are very caring, professional and compassionate, we knew our pet was in the best caring hands. We have no hesitation in recommending them to anyone else in the future, you can be certain your pet treated with respect and love. Thank you again to the staff at Pets RIP.
26 Jun 2015
juliek397 from Goondiwindi
PRIP was absolutely fantastic when my best loyal mate passed after 15 years of protecting my family, PRIP kept in contact to make sure i was aware of what was happening the whole time and even after i recieved my mate back home they still phoned me to make sure everything was ok. couldnt thank them enough for their great service and caring :)
17 Jun 2015
maxineh524
After sitting in the vet room saying my last goodbye to my precious best friend, Meeka, an angel walked in the room by the name of Erika from Pets R.I.P With great love and dignity she took Meeka from my reluctant arms and placed her so gently in a basket and tucked her in as if she had just lost her own fur baby. In that moment i knew my little girl was going to walk the rainbow bridge with friends. Erica returned Meeka back to me with the same love and empathy and i will be forever grateful for her kindness. Thankyou to everyone at petsrip but especially Erica x
04 Jun 2015
carlandjudyk from Harristown
This is the second time was have used this service and it was every bit as good as the first time. The staff are professional and caring and we felt comfortable leaving our pet in their charge knowing he was treated with respect. it is always so hard to lose a pet as they are part of the family but knowing someone who cares is looking after them for the final act of love is a comfort. Our boy is home with us and his mate and they will go with us wherever we go. Thanks Beric, Sue and the team at Pets R.I.P. Your kindness and professionalism was such a help to us.
30 May 2015
kawinar
Respectful and compassionate service. I was very overwhelmed and surprised at the funeral service available too. You can sit with your pet before handing them over, to allow a very warming and loved good bye.
26 May 2015
stuart-christinew
When we lost our loving dog "Amber" we were so upset to loose our best friend. Pets RIP are such a professional business and the staff are just incredible. Their level of service is remarkable. There communication Is excellent and they showed the utmost respect.
20 May 2015
ianp555
We had to let our 1st Child go after 14.5 years, it was so hard to let her go. But the service the Beric and his team offered us, left us absolutely floored. The absolute devotion, love and respect that they showed towards our pet was incredible. We just can't say enough about the very, very positive experience we had using Pets R.I.P. We have no hesitation in highly recommending these guys if you needs services for your loved pet. Thanks Beric and team!!
19 May 2015
jennys216
We lost our furry little kid Jessica, a much loved Cavalier king Charles 14 1/2 years old. On the 5-5-15. Reading all the reviews here have made me realize how very much loved this company is. A special thankyou to Jess who was so understanding, even though I was totally loosing it in grief. Highly recommend Pets Rest In Peace. Thankyou for all your love & understanding. Rod & Jenny, Jessica's Mum & Dad.
18 May 2015
chrisd220
A professional and dignified service, just as it should be! The occasion is always a sad one, but Pets RIP made it a little bit easier. Thank you very much.
16 May 2015
beckg786
A very personable service with very sincere and caring people. They took especially good care of one of our rescue dogs from GSDs In Need. Thank you.
14 May 2015
vickie-from-calamvaler
My sincere thanks go to everyone at Pets RIP, especially to Jess and Erica - the kindness bestowed at this very difficult time has meant so much. Your understanding of the love shared between my family and the little boy we lost cannot be put into words. The beautiful memorials returned to us with such care and consideration will be treasured by our family in loving memory of our Beautiful 'Billy'. My heartfelt recommendation for the services of Pets RIP cannot be high enough 1000/10 - Thank you
07 May 2015
melaniek290 from Dalby
Can't express how greatful I am to have found Pets Rest In Peace. My husband was away when our beautiful 14yr old Rotti passed. I was a mess but Beric was so kind on the phone and helped me through what needed to be done. Our boy was treated with respect as was I. The memorial back is beautiful
06 May 2015
judithh269
Pets R.I.P were lovely when we lost our precious dog Bindii. They also looked after our dog Captain when he passed away 18 months ago. They are just wonderful and I could not think of anyone else to help at this sad time. worth every penny
05 May 2015
joan-f from Murgon
Thank you to everyone from Pets Rest in Peace, especially Jess, two weeks ago I made the heartbreaking decision after the local vets told me that there was nothing they could do for our beloved "little friend to all the world...Storm to have her put to sleep" she had been our constant and faithfull companion for over 14 years. Pets Rest in Peace arranged pick up of our girl from the Murgon Vets and transported her to Toowoomba where she dealt with in a very respectful manner, and I was dealt with in a manner which I can only describe as comforting and was made to feel that our loss was of the upmost importance to the staff ( which it clearly is). I would recommend this service to anyone who wishes their companions to given a fitting send off. I was extremely appreciative of the gold paw print and a locket of Storm's fur.....my last physical remenents of our beloved storm.
05 May 2015
arielb121
We recently had to have our pet of 16 years put to sleep. Pets R.I.P Crematorium Toowoomba collected our beloved pet from the Vet, transported him to the crematorium, and delivered his remains back to Kingaroy for collection. This allowed our family to grieve without adding to our pain by having to see to these chores ourselves. We are happy to recommend 'Pets R.I.P. Pet & Equine Crematorium' Toowoomba.
03 May 2015
melissaf531 from Stanthorpe
This company is a must!!!!!!! I've heard the ads on the radio, but it wasn't until my little daisy passed on, when I needed them the most. Jess was fabulous, professional but very caring, coping with a distraught person. What can be done for pets that are family members are beautiful, I chose a teddy bear for my girl, but there are cheaper options. I hope I don't have to use them again but I will....
30 Apr 2015
anne-marieb945
I can't express my thanks and how we appreciate the professional way Beric and Sue looked after Friskers. It was a sad time for us that was made easier. I would recommend Toowoomba's Pet & Equine Crematorium to anyone who loses a beloved pet.
23 Apr 2015
Aaronwood from Hodgson Vale
Thanks once again to Beric and the team at Pets R.I.P. Unfortunately over the years we have needed their help with our special family members and although it never gets any easier it is a consolation to know that for their final journey they are treated with respect and dignity. Recently we needed Pets R.I.P. to care for our Scruffy and yet again it was done with professionalism and empathy. Thanks Beric, Sue, Jess & Ness.
18 Apr 2015
cathym427
Beric an sue are amazing my beautiful apache was totally cared for in there care ,I changed my mind so many times on decisions nothing was a problem to them they are the most caring people ive met , and ron who came to pick my boy up hes a credit to them I will recommend these guys to everyone ,the presentation of apache is beautiful thanks guys you've made my pain alot easier
14 Apr 2015
kristine-r
Very compassionate and friendly staff. They take care of your fur babies with utmost care and professionalism. Would definitely recommend them to all
12 Apr 2015
darrelr751
Toowoomba Pets Rest in Peace were absolutely wonderful with the way they cared for our departed Golden Retriever, 'Chester'. Caring, very genuine, and with every attention to detail. We would recommend them to anyone who really loves their pet and wants their memory handled with dignity.
08 Apr 2015
christinar770
Despite the heartbreaking circumstances, I'm happy with my decision to entrust Pets Rest in Peace with handling of my Mitzie after we said goodbye. Beric and Sue were very compassionate and understanding throughout the whole process. The process was transparent, no secrets or hidden surprises. I felt very at trust with them, and they were very respectful of both me and my family, and importantly, my Mitzie. I also really appreciated the teddy bear I received. After 16 years of cuddling with Mitzie at bed time, it was nice to have something soft and fluffy to help soften the blow. Thank you.
07 Apr 2015
gabih
After having to make the heartbreaking decision to have our beloved pet put to sleep Pets Rest in Peace provided us with reassurance and comfort that she would be treated with respect and dignity - something that was very important to us. They were very compassionate and caring and a big thank you to Helen when she brought Mollie home for her kind words of comfort. You made a very difficult time a little easier. Can't thank you enough.
14 Mar 2015
mindim2 from Mount Ommaney
Last year we lost one of our dogs and could not fathom buring her in our backyard. We had her cremated by a local business that was recommended by our vet. Their service was lovely but we had nothing to compare it to. Recently we had made the decision to do renovations to our home. Part of this project would require disruptions to the burial spots of three of our large dogs which had passed away in 2012, 2008 and 2003. I searched online for someone to exhume our pets and was fortunate enough to find Pets Rest in Peace. I spoke with Beric initially to make our arrangements and cannot speak highly enough of the service and kindness shown by him. I was then contacted by Royce who attended our home to inspect where our pets were buried and discuss the exhumation process. Royce was caring, kind and lovely to deal with. He led us through the who process and put us ease that our pets would be looked after. Later in the week Royce attended with another gentleman Ashley who was to exhume our pets. Ashley not only cared and respected our pets, but he also left the area neat and tidy so that we would not be distressed by open grave areas. Ashley was very lovely to deal with. Our pets were then taken by Royce and Ashley for cremation. We were contacted regularly while our pets were away. Today, on a Saturday, our pets were returned to us by Ian and Yvonne. They also were very caring and attentive. Our boys were in a pewter urn that was very simple and classic. I cannot speak highly enough of every one from Pets Rest in Peace. Our initial experience with another company was great, but Pets Rest in Peace were above and beyond anything we ever anticipated. I cannot recommend them highly enough. While our remaining pets are still healthy, I am at ease to know that when we might need them again, a Pets Rest in Peace will make that difficult time a little easier.
06 Mar 2015
kerryo5 from Yamanto
Professional, caring staff. Prompt service and understanding at a difficult time. The lady who returned our Sam to us was lovely. Would highly recommend this business.
05 Mar 2015
joannat8 from East Toowoomba
Kind, caring and compassionate, Beric and the team made a difficult situation easier to deal with. They did what they said they were going to do, when they said they were going to do it. Our Max was treated with respect and dignity.
04 Mar 2015
Anonymous from North Ipswich
Beric and hia whole team are a pleasure to deal with during such a traumatic and emotional time. The entire procedure from collection to return of my fur babies was so respectful and lovely...exactly how a loved friend should be treated after death. knowing about Pets Rest in Peace and the option of cremating pets after death nothing else is a option now. They are wonderful.
27 Feb 2015
sueb69 from Karalee
Great service from a trustworthy company, from start to finish everything was first rate, thank you so much Pets Rest in Peace
27 Feb 2015
jacquif7 from Benarkin North
Losing my beloved pet after 20 years was traumatic to say the least.Pets Rest in Peace was fantastic compassionate and understanding. Sooty was back home within a week in a different form but she is home. Making life easier Thank you Beric & Sue
21 Feb 2015
mandyh15 from Toowoomba
Receiving my dogs ashes, I was so totally blown away by the respect, love & care that they had showed.. I will never be able to thank them enough.
21 Feb 2015
joanner18 from Darling Heights
Sue and the team were quick to respond to request for help and information. Little things mean a lot, so the little teddy bear was a happy comforting surprise and was greatly appreciated. Very professional in dealing with our bereavement . On delivery everything was well presented with care, dignity and A touch of humour, which was wonderful. Would recommend them to any other friends and members of Of our family faced with this situation. Being on a pension it would have been good to have had a small discount to help with this non budgeted cost.
14 Feb 2015
scottw15 from Ipswich
The whole team at PetsRIP was so understanding and helpful at such a difficult time. In particular, the pick up and drop off service was extremely convenient. I felt completely informed throughout the whole service and all my questions were answered in full. However, the most appreciated aspect of dealing with PetsRIP, was the understanding the owners and staff showed me. Each and every person at PetsRIP understood that my dog was more than just an animal or pet to me, but a family member. This allowed me to grieve my lost loved one without feeling like I was being over dramatic (as many others naively forget that the loss of dog is emotionally taxing). I also have to mention that the letters offering guidance and comfort about the grieving process were worth so much more than I can ever give them credit for. So Thankyou PetsRIP.
13 Feb 2015
wesleya from East Toowoomba
beric sue&all the team at pets rip toowoomba,were absolutely wonderfull and so understanding in time of my grief for my beautiful little boy"tahi"they took care of everything and did over and above everything to make my loss bareable,they are so very compationate and careing about what they do,and the delivery of my tahi back home after the cremation was dignified and with all the love and compasion and careing that they provide for both the animals in there care,and the people that are left behind,to remember there pets,thankyou so much beric &sue and all ur team iam eternally greatful for ur kind thaughts and wishes and the dignity you gave my tahi.w.anderson of toowoomba,qld.
10 Feb 2015
Anonymous from Drayton
Beric & Sue are absolutely beautiful people, great customer service & value. They took special care of my pet from start to finish. Couldn't have asked for any better.
10 Feb 2015
amandap48
They were very gentle and supportive. We had to get the vet to put our little one to sleep and they organised the vet to do the transfer to save us the after ours cost for collection. Not many business try and save you money. I was very grateful for their help.
08 Feb 2015
Anonymous
We lost our beautiful pet Alby and these amazing people made it so much easier for us. They were kind and respectful of our loss. They were never in a hurry for us to make heart breaking decisions. Whatever we asked for they obliged. My whole family were so very grateful for their tenderness.
07 Feb 2015
trevorc9 from Blackbutt
Dear Beric & Sue, In our time of need you most certainly eased our pain for the loss of our baby boy "Bronson". Your service has met above and beyond our expectations, thank you so very much. We will be only too pleased to recommend your services to family and friends. We are truly grateful for your sympathy, support and professionalism. Thank you! Kindest Regards, Trevor & Bev Cross
06 Feb 2015
kellyc31 from Mount Kynoch
I absolutely love the kindness and compassion that come from Beric (the owner) throughout this hard time. The reassurance that your pet was in safe hands. Thank you so much guys I really appreciate and love everything you done for us! I would recommend anyone who has lost a pet to call Pets Rest In Peace, the fact that your guaranteed to have you pet with you forever in such a special way really helps with grieving. They are so helpful and honestly friendly.
05 Feb 2015
stephc10 from Glen Innes
We were devastated when our beautiful 14 year old girl Joa died. We live in New South Wales, but couldn't find a service we felt comfortable leaving our beautiful big girl with to be treated with the respect she deserved. We did a search on the internet, and when we reviewed Pets Rest in Peace site we rang and spoke with Beric. Beric arranged for Ron to meet us at Warwick to give Joa into their care for her final journey. Ron was wonderful, caring and compassionate. Joa was handled with the utmost respect and care. What was a very sad and traumatic day for us, was made easier by the care shown to her remains. Beric kept in touch with us at each point and was so kind, understanding and compassionate. We knew we had made the right choice. The ashes of our beautiful girl came back to us in a beautiful wooden box, befitting her country girl spirit. Our beautiful Joa was treated with the love and care she deserved. We will be recommending the services of Pets Rest in Peace to everyone. Thank you so much Beric, Sue and all the team of Pets Rest in Peace - you are angels for our fur kids.
05 Feb 2015
amyw40 from Ironbark
I would definitely recommend Pets Rest In Peace to anyone as hard as time it is to loss your very special friend there service was excellent and made it that little easier to know my girl was taken care of with the respect she deserves
04 Feb 2015
owenb2 from Darling Heights
When we rang everything was explained to us with compassion. Pets Rest In Peace did everything they said they would. These guys are very professional and offer a really great service.
03 Feb 2015
grahams17 from Robertson
We recently had to make the heart wrenching decision to have our beloved cat,Armice,put down and even though it has been a tough time for us the great staff at Pets Rest in Peace made everything so much more bearable because of their fantastic service and above all else,their sheer compassion. Thank-you so much to all and we highly recommend them to anyone.
30 Jan 2015
I could not have had better, kinder, more professional attention than that from pets Rest In Peace, especially at the most terrible time of losing my beloved pet. Their products are very tasteful and exceptionally well-priced, their service is amazing and personalised. I cannot speak highly enough of Sue, Beric and the team and recommend them to everyone in South East Queensland in need of their services.
26 Jan 2015
natalieg18 from Beaudesert
Thank you to everyone at Pets Rest in Peace. It was a very difficult time for us, to say good bye to our fur child. They made it such an easy process. We wish we had gone through them for our previous dog. We will use them again, when the time comes. :)
23 Jan 2015
leighanneb
Beric was absolutely wonderful to deal with. He made a extremely difficult time easier to deal with. The lady that returned our beloved mack to us was also lovely.
21 Jan 2015
jasonc34 from Toowoomba
When you lose part of the family having someone that knows how your feeling and genuinely cares to come and help you through with all care and dignity taken for your pet. My pets are part of my family and I wouldn't trust anyone but Beric and Sue
21 Jan 2015
clareb16 from Tarragindi
After the very sad passing of our beautiful Labrador Milo, I was so pleasantly surprised and amazed by which his death was handled. The care taken and the very quick return of his remains, beautifully presented to our family by Royce and Helen was second to none. We thank Pets Rest in Peace from the bottom of our hearts for your compassion. Bless you all!
20 Jan 2015
Anonymous from Boonah
I can not fault the service provided by Helen and Royce, who kindly and respectfully cremated our beloved Marbie. Their kindness made the most difficult experience of my life a little easier x
17 Jan 2015
caitlyng1
We can't thank the team at pets rest in peace Toowoomba and Ipswich enough for the way they looked after us after we lost our baby girl ivy on new years day. They were absolutely amazing through it all even when I called to check in and would start blubbering beric was so kind. And when she was dropped home to us by Royce who made a trip to us out of his way and at 6pm at night as he knew how much I wanted her home so as soon as he had her he bought her to us. He made the whole thing so much easier talking to us and saying some kind words about our girl. The package we received was perfect from the box she is in to the beautiful paw print and hair clipping with the sweetest poems. We couldn't ask for more ecspecially the beautiful necklace and keyring we had made. Thank you so much everyone for everything you did. You made losing our girl a whole lot easier and I will be recommending you to everyone and will be using your services again if we ever need it. Hopefully it won't be to soon. Thanks again to the whole team!
13 Jan 2015
jodieg12 from Upper Lockyer
They were very caring and very professional. The death of my dog Karma was very hard on me, but the staff from Pets Rest In Peace were wonderful.
12 Jan 2015
wendya17 from Wilsonton
Beric and Sue looked after us and our fur baby Summer in a very caring and friendly manner. They picked Summer up from the boarding kennel where she had passed away and took her to the vet at our request and then picked her up again from the vet. They have taken the utmost care with her and treated her like she was one of their own. She wasn't a dog to me- she was one of my babies. I couldn't ask for better service from Beric and Sue. They well and truly looked after her. Thank you Beric and Sue.
07 Jan 2015
rodw8 from Holland Park
Very caring and understanding. They treated out pet with the utmost care and respect. I cannot thank them enough.
07 Jan 2015
pauln16 from Springfield Lakes
I want to personally thank all the team at pets rest in peace for their support and expertise due to the loss of our loving companion our protector of our family and our property he will be sadly missed and forever in our hearts
03 Jan 2015
darrenk6 from Seventeen Mile Rocks
When our beloved dog passed away, we were referred to Pets RIP. The staff we dealt with were genuinely caring and understanding, especially in our time of grief. They gave us several options from which to choose. Once cremated, our pet's urn and cremation certificate were delivered to us personally and in a timely manner. Once again, the staff member we dealt with was caring, friendly and understanding, which made the process a lot easier to deal with.
02 Jan 2015
michaelaw1 from Holland Park West
In the hardest time for me and just before Christmas, Pets RIP came through with an outstanding service. They were quick and dropped my loved one back to me at home. They understood she was more to me than just a pet, she was my baby, even though she was 16 I had raised from 3 months and she meant the world to me and they treated her that way. Thank you.
26 Dec 2014
lynf7 from Hodgson Vale
Pets Rest in Peace Toowoomba are a very professional, caring & dignified business. This,unfortunately, is the third time we have had to utilise their services, and we would highly recommend them.
26 Dec 2014
Anonymous from Dalby
Pets RIP are very caring & professional. They drove an hour to collect Chelsea (15 year old Border Collie) & every time I spoke to them they were very respectful, helpful & courteous. I would thoroughly recommend them to anyone at the sad time of losing a beloved pet.
18 Dec 2014
darrync from Miles
my boy zeek was with me for over 14 years and loosing him was very hard. I wanted someone to take care of him with the respect he deserved by people who cared and understood what i was going through. They were wonderful, even driving two and a half hours just to come and pick him up. I got his remains back today- which was less than a week - in a beautiful oak box. Letting him go was hard but i had complete trust that his body would be carefully and respectfully taken care of.
15 Dec 2014
christies6 from Kalbar
Easy quick anf very friendly. Royce was wonderful especially with my 6 yr old. Thanks for making it easier
12 Dec 2014
wendyf10 from Lowood
When my darling little dog Snooky passed I asked the vet for a recommendation and the only one he gave was Pets Rest in Peace and I am so glad he did. I know Snooky was treated with the utmost respect as a beloved family member should be and Beric and Sue kept me up to date with all details. I even had a shoulder to cry on when Snooky was brought home to me. I cannot praise this business enough for their kindness and understanding at what was a terrible time for me. I was always spoken to with respect and I know Snooky would have been treated with that same respect and dignity he deserved. I thought the box I ordered for his ashes and the memorial frame were such beautiful products and really surpassed what I thought they would be like. Overall I highly recommend Beric and Sue Lees and Pets Rest in Peace.
12 Dec 2014
kimh32
From my first phone call to receiving Barkley home the staff were more than caring and I generally felt that our pet was very important to them
10 Dec 2014
juliei9 from Sadliers Crossing
Prompt, caring, efficient, comprehensive and professional service for the cremation of my beloved pet, from the collection of him from the vet to his final return home for placement in my garden.
09 Dec 2014
Anonymous from Redbank Plains
The staff at pets rest in peace are very kind, respectful and supportive. When we called them, they were able to collect our boy within half an hour, they wrapped him up and placed him in a pet bed. They made him look peaceful and at rest. They didn't rush away and allowed us to spend some time with him before they left. The staff were always very helpful and caring. We lost a very special member of our family and pets rest in peace were able to help us grieve and provided beautiful memories we can keep always
28 Nov 2014
ralphb2 from Minden
Beric ,Sue and all their staff were not only professional, but very respectful and caring during the recent loss of my two huskies. Wolff (14yrs) passed in June and his mate Georgie Girl (13yrs) in Nov. I was very impressed with the prompt and courteous service at this devastating time. Thank you all.
22 Nov 2014
helenk23 from North Ipswich
Beric &this team made losing our Corgi mate a little less painful as they did the hard stuff & let us just grieve thanks so much also thanks to Helen & Royce.Ipswich for their kindness when bringing "Brandy" home to us.
13 Nov 2014
kirstyp12 from Toowoomba
These guys treated our furbaby with the dignity and respect a very beloved family member deserves. I cannot thank Beeic, Sue and their team enough.
03 Nov 2014
kerrig3
These guys are amazing.. Couldn't have asked for a more supportive team, Beric, Sue and Shel were terrific and the lovely gentleman Ron who bought my girl back to me.. Thanks again
02 Nov 2014
marinah2
From the very first phone call to Beric I was treated with such respect and compassion after the loss of my beloved dog. The experience as sad as it ,really was handled so professionally. Victoria brought my Peppers ashes and certificate back to me and was really helpful on my grieving process. Nothing was too much trouble. Highly recommend this company.
02 Nov 2014
gaylej1 from Kingaroy
My beautiful cat passed away unexpectedly. I was referred to Pets RIP by my vet, and am really glad I was. They handled his cremation and return of his ashes to me in such a caring and professional way. I feel very satisfied that they would have treated my cat with respect and dignity. They were also very understanding of my emotions at the time. I would not hesitate to recommend them.
26 Oct 2014
yvetteh3 from Raceview
They done a really great job foe us and done everything that we wanted with dignity and respect and compassion at all time.
19 Oct 2014
lynnettet
After my beloved dog became ill quite suddenly a few weeks ago I did some research on having 'Mick" cremated. I checked out several websites but Pets Rest In Peace stood out immediately for their personal care and attention. I made a phone call the next day to Beric and he sent me an email with some details of what was required. After this things progressed quite quickly and Mick passed away a few weeks later. The personal and caring service we have been given from start to finish has gone above and beyond our expectations and we would recommend Pets Rest in Peace to everyone.
19 Oct 2014
shellyt1
im happy with my experience through pets rest in peace. alot of information was given and good amount of communication to organise our family members return home.
30 Sep 2014
lindanan from Nanango
Cannot express how fabulous this business is, totally satisfied the did what they promised and kept us informed I cannot recommend them highly enough. When our pets ashes were returned to us the effort they went to was excellent. I would recommend this business very highly.
30 Sep 2014
frankm10 from Chelmer
Very well experenced people, would Highly recommend for all pet lovers,very caring,very understanding & helpful in all ways. I have been with others before but these people are Fantastic.
28 Sep 2014
Anonymous from Bardon
Amazingly wonderful service - Royce & Helen (Ipswich/Brisbane area) collected our beloved old dog Sam after he'd peacefully passed away at home. They were incredibly compassionate, understanding, and treated Sam with such respect. They also returned him with dignity and emotional connection. Would highly recommend their services to anyone.
22 Sep 2014
melr14 from Corinda
A very caring service at a terrible time - everyone was so nice and polite people to deal with. Very professional.
21 Sep 2014
claireh23 from Glenvale
I have just recently lost my old Scottish Terrier Rosie,,this is the second time that Pets Rest in Peace had looked after my dogs. Beric is such a caring person as is Sue. I have to say I will always ask them to put any pet I have to rest. All done so beautifully with gold paw print and lock of hair. I felt at ease knowing that Rosie was in such good hands as was Dougal. Thank you Pets Rest in Peace you are brilliant and your loving care was wonderful.
19 Sep 2014
Anonymous from Newmarket
Very professional and friendly caring service, I personally would like to thank Beric and Sue and the team for all the support and kindness they have shown me and Mousse (my pet rat.) kind regards I. HATCHMAN. Brisbane QLD.
16 Sep 2014
frant5
Sadly my molly dog past away 2/9/14 she was my best mate for 16 wonderful yrs. Royce was so caring & helpful. Realy took the time 2 talk to us & placed her beautifully in a basket before we said our goodbyes. She was returned 2weeks later & Royce came inside sat down with me & my son & presented us with our molly girl. Thanks so very much for your understanding & compassion in our time of grieving. Pets rest in peace are fantastic caring people. Thanks again. Fran Torrisi
16 Sep 2014
glennw10 from Ashmore
very happy with the way beric and sue treated my pet and the service they provided.excellent job guys .thank you very much
15 Sep 2014
leighg4 from Goondiwindi
Wonderful people doing a very professional job. It was a very tragic time for me and Beric and Sue were so caring, understanding and supportive. Truly special people. I am a vet nurse ( have been for 24 yrs) and the service provided is second to none.
14 Sep 2014
lizt10 from Burpengary
The care and consideration given to my beloved cat was second to none. I work in the veterinary industry and have had a great deal of experience with pet loss and everything from how he was taken into their care to how beautifully he was returned and the package I received when he was returned was so professional, yet filled with empathy. I will not hesitate in recommending the wonderful people who together make an impressive and sensitive team. Thank you so much.
07 Sep 2014
Anonymous from Gailes
Beric,Royce and Helen were great at a difficult time for us. We had to have our beautiful dog Bear put to sleep. Beric rang us on the day to let us know he had been picked up and was under there care. He was very helpful and compassionate through the whole process. Royce and Helen delivered Bear back to us and we're great,they had us smiling and remembering the good times with Bear. Drew
30 Aug 2014
elishal1 from Newtown
I recently had to have my beautiful little dog put to sleep due to cancer and as he was so special to me, I wanted to have him cremated. I was referred to 'Pets Rest In Peace' by the vet who looked after my dog at the UQ Gatton Veterinary Hospital and I can honestly say that it was the best choice. The service provided by this company totally exceeded my expectations. I was advised that my puppy was collected from the vet the same day and was contacted by Beric who was so lovely and very compassionate regarding my loss. I really appreciated that rather than overwhelming me with information over the phone which i wouldn't have been able to take in at the time anyway, Beric advised he would send me an email explaining the information required and gave me two days to think about it as well. I never felt pressured, and I never felt like just a number. Every time I spoke with a member of staff they were extremely friendly and understanding which makes such a difference when you're trying to deal with your loss. My puppy's remains were delivered to me by Roger and Helen who came in and sat down with me in my loungeroom to give them to me officially. It was a difficult moment and the fact that Roger and Helen took the time to be there and present them to me made me feel validated and that my little angel had been truly honoured. I adore the certificate with the little gold paw print and lock of my baby's fur, and I especially liked that I was able to put the engraved plaque over the top of the urn myself as it made me feel a part of the process. My gorgeous boy now sits on my chest of drawers in my room and I send him a little kiss everyday. This has been such a difficult and heartbreaking time, but I can honestly say that if you are thinking about cremation, when you're feeling so much loss, it gives you just a little something to remind you of your beautiful pet and makes you feel they're close to you forever.
30 Aug 2014
waynew9 from Boondall
The team at Pets Rest in Peace were fantastic. They looked after everything for us during out time of loss and treated our beloved dog with dignity and respect. Thank You
30 Aug 2014
irener5
My little Shih Tzu named Basil had to be put to sleep. It was the most grief stricken time of my life. Beric, Sue and the entire Pets Rest in Peace team were very sympathetic and supportive while I cried my gut wrenching heart out. It was the second time that I received help from Beric and Sue and I highly recommend using Pets Rest in Peace. They know what it is like to lose our pets who are family members.
29 Aug 2014
LynB
Recently I had to have Mikaelah, my little mate of just over 13 years euthanised. So pleased a friend had mentioned Pets Rest In Peace to me... They treated me very empathetically and understood all of my needs... My little dog's gold footprint, lock of hair, and her ashes, placed in a beautiful ceramic urn, along with her death certificate were all personally delivered to me... I could not speak highly enough about the service I received from these beautiful people following my sad loss... Thank you all at Pets Rest In Peace.
20 Aug 2014
hollyb9 from Cement Mills
Last week my family put down a very loved pet "Gus" who was 16 years old and very sick. We called Pets rest in peace who came to our house very promptly to pick up Gus. Sue was amazing. She knew just what to say and was so kind and sympathetic to us. This is the third time we have used Pets Rest in Peace and have been very happy with our experiences and would highly recommend them.
16 Aug 2014
sammierenem
They were wonderful people very professional They have recently done my beloved mare and are currently doing my dog I highly recommend them I'm very happy with their service they're very understanding and compassionate Thank you very much
13 Aug 2014
sherynf from Clifton
We have been so upset with the loss of our sweet pup Lace, but Beric and Sue helped us through it so much and have given us memories that we cannot replace. We thank them sincerely for their kindness at a time when we were very upset. We will highly recommend Beric and Sue to everyone. Thankyou so much again, Pets Rest In Peace.
07 Aug 2014
kerryt5
They treat your departed pet as a family member and are extremely caring and understanding. Well Done Beric and Team.
05 Aug 2014
diannem13
Our little Miss Poppy Lena was 15 years and 6 days. We found speaking with Beric and Sue before sending her to heaven was so helpful. They are kind, understanding with outstanding compassion..We were naturally devastated at this time, however, between the Bell vet and Pets Rest In Peace..working together, The pressure on us was lifted. Pets Rest In Peace travelled to Bell especially for her..then advised Miss Poppy Lena was in their care in Toowoomba.. In less than a week we received the beautiful presentation box and cremation certificate. We very highly recommend these loving, caring people. Thank you from Dianne, Bruce and little sister Bella Lilii R.I.P. Miss Poppy..xxxx
02 Aug 2014
renayh from Ipswich
sadly i had to say goodbye to my beloved dog of 13 years. I was told about pets rest in peace and the lovely work that they do.i was amazed at the quick response and the way they handled everything with care and support at such a sad time. we chose the pink urn with paw prints which looked so beautiful along with her certificate ,little golden paw print and lock of hair.on the day our lil girl was brought home i was so impressed with everything explained and caring support. i highly recommend pets rest in peace they were amazing.
01 Aug 2014
mummymio
Everyone at Pets Rest in Peace was so lovely and thoughtful to deal with. They were very supportive through such a sad time. Everything was done quickly, professionally and my gorgeous girl was delivered back to me exactly as requested. We requested the Pink Paw Print Urn with engraved plaque. I was extremely impressed with her gold paw print and lock of hair, which had both been taken with obvious care and attention. I will definitely used them again (although I hope that I never have to). I recommend these guys - the best in the business
25 Jul 2014
kirbyn from Corryong
Pets RIP are Very professional and helpful, I got all the information I asked for as well as tips and ideas to improve the quality and life of my plaques. The time from order to delivery was fast without any problems. I recommend Pets Rest In Peace to anyone looking for a memorials and special trinkets to remember their friends. They also have very competitive prices, I got 3 (6-3cm)outdoor plaques with the works Inc delivery from QLD to VIC for $72. Thank you Pets RIP for giving me something special for my pets
25 Jul 2014
cherylr2 from Stanthorpe
Recently my darling 15 year old dog,Emma, was put to sleep. I called on Pets at Peace in Toowoomba to care for her. I had previously called on Beris to take care of my best mate, Paddington B, and it was wonderful the care and compassion he gave at the time and with follow up. Trying to make arrangements was difficult because of the tears flowing but they were very patient and let me gather my thoughts. The whole process was very easy and they can't be more caring and considerate. My Emma was cremated and sent back to me in a short time and now rests beside Paddington B. I can't thank Beris, Sue and their wonderful staff enough for the way they handled everything. I would highly recommend Pets at Peace in Toowoomba if people were looking for someone to care for their loved pets. Thank you Beris, Sue and staff.
25 Jul 2014
sandras18
This is the second time I have used the services of Pets Rest in Peace & I highly recommend them to anyone that wants a respectable & caring farewell for their beloved pet. Beric & Sue go all out to make a very sad time more bearable as you know your pet will be treated with respect & care when they leave this life. Thank you Pets rest in peace x x
23 Jul 2014
susanb53 from Ipswich
These people are amazing. Right when you need someone to be kind and understanding. When my little cat died I was distraught to say the least. I had difficulty talking and all the staff here were just so patient and understanding. They had a level of experience that was needed to make me feel comfortable to trust them to care for my little cats farewell from this lifetime. The service was just outstanding and I really appreciate the way I was treated. Both my cat and myself were treated with the utmost respect and sympathy.
21 Jul 2014
helenp29
They were very easy to deal with and made a terrible time easier to cope with. I will recommend Pets Rest in Peace to family and friends.
17 Jul 2014
Anonymous from Ipswich
I would happily recommend Pets Rest in peace for their caring professional service. We had our 19 year old dog cremated recently and they just made the whole stressful experience a little easier to deal with, thanks guys
12 Jul 2014
shaned17 from Victoria Point
Very personal and caring service, recommend highly and would use again. we are very confident making this recommendation
11 Jul 2014
dollyc from Yamanto
Our experience with Pets Rest In Peace was amazing. Beric and his team are truly wonderful and caring people. I could not be any happier with what they have done for our pet Reggie. Im so blown away with what they have done and words can't describe how i happy we are with the job they did. I would like to say a big thank you to Beric and his wife Sue, Royce and Helen and the rest of the staff for such an outstanding job. Thank you very much. :)
09 Jul 2014
rachelh33 from Brisbane CBD
I had my 27 year old QH pony cremated last Friday. Beric and his team were incredibly supportive and professional and I could not have asked for a better service, it was more than I expected in the best way possible. Beric made the whole experience as easy as possible and handled every situation perfectly. Royce came to deliver the ashes to my house today and stayed for a lovely chat and was very supportive and kind. I would highly recommend this to any animal owner looking to make their animals departing of this world as stress free as possible. For horse owners, this service is particularly fantastic and makes the whole dreadful experience much easier.
02 Jul 2014
tashp1
I am so greatfull to have had such lovely people looking after my baby and helping me get through this heart breaking time. The loss of my pet was sudden and financially I was not prepared, Beric and Sue allowed me to pay them two weeks later, and told me that getting my baby home was the most important thing. That ment so much to me and I cannot thank them enough for all of their kindness and compassion. I highly recommend them.
29 Jun 2014
Anonymous from Stanthorpe
Thank you for your kindness when we lost our beautiful dog. Can't recommend you highly enough.
28 Jun 2014
nadiar6
I cannot thank Beric and Pets Rest In Peace enough for their amazing service, and the beautiful and dignified way they handled the cremation of my much loved cat Comet. From the moment he was collected I was kept in the loop regarding the process and his prompt return home has provided me with a sense of calm and closure. From the bottom of my heart, thank you so very much for providing such a wonderful service.
27 Jun 2014
daniellep13 from Forest Lake
I am extremely pleased with the service and respect given to the loss of my beloved dog Mouse who passed away at 13 years old. It made my difficult time a lot easier to cope with, and allowed me to be at peace and helped with my grieving process.
24 Jun 2014
dannyl5 from Laidley Heights
Beric, Sue at Pets Rest in Peace are very compassionate and understanding of how your feeling with the loss of you pet, their service is excellent and well priced, They took the best of care of beloved boy Jack who we lost suddenly, We would recommend their service to anyone, they know the love you have for your pet is unconditional and that they are just not a pet but part of your family. We Thank you again Beric, Sue and staff
22 Jun 2014
brucep11 from Brassall
Beric, Sue and team were sympathetic to my needs. They never tried to push any of their wide range of options on me and left the decision entirely in my hands. Beric, communicated with me frequently during the process through calls, emails and letters and returned my beloved pet to me the same week. I was very pleased to find that I received exactly what I had requested and I was very impressed by the professionalism shown by the entire organization throughout the entire process. I would not hesitate recommending this company to anyone who is looking for a fitting tribute to their pet.
20 Jun 2014
Mumto2boys from Raceview
I had to put my 16 year old Maltese dog down and at such a difficult time, Pets RIP were supportive, sympathetic and did not try to push products or services. They were truly amazing and made a horrible time a little easier to deal with for me and more importantly, my 2 sons. I would highly recommend their services to anybody who has lost a furry family member.
19 Jun 2014
shirleyn1 from Adare
This company was truly amazing when we lost our beloved dog, they just took over, were very understanding, and did all they could to help ease our pain. A huge thank you. Shirley.
12 Jun 2014
helenas2 from Crestmead
Gave exemplary service and was conducted with the utmost of respect, compassion and dignity. We were able to take our time to ensure we were making the right decisions and choices during a very emotionally difficult, vulnerable time. Offered support and suggestions with how to deal with these sorts of situations and gave us ideas for the future. There were no hidden costs and settling payment was simple with a number of options offered.
12 Jun 2014
barryj2 from Kincumber
A difficult and emotional situation was handled by the Business owner "Beric" in an exceptional manner. He was kind, thoughtful and business like. There was no sales pressure applied and he made the experience personal. Exceptional service.
08 Jun 2014
ashlees3 from Richlands
Lovely people. Excellent service. The staff from Pets Rest in Peace were professional, kind and caring during a very tough time in our lives. We would highly recommend them.
08 Jun 2014
melanied13 from St George
Beric and Sue have been wonderful throughout the process making sure we were aware of each step before it was completed. They showed the up most compassion and understanding towards us in our time of need.
06 Jun 2014
margueritef from Stanthorpe
Fast, professional and friendly service, with excellent follow up. I felt I was so well looked after and that my grief over the loss of my beloved pit bull Lars was treated with respect and sympathy.
31 May 2014
philp5 from Rangeville
From the time our dog was euthanased to the collection of his ashes the whole process was personable, caring and professional. Our little man deserved the best and he was given it. Thankyou so much Beric and Sue.
29 May 2014
tanya84 from Ipswich
So happy with the loving and caring services performed by Pets Rest In Peace. Very understanding and helpful such kind and caring people. Highly recommend Pets Rest In Peace .. Thank you
28 May 2014
marka26 from Kalbar
They were very caring and understanding. but also efficient and good value. They made a very sad time bearable, and gave my very special mate the dignity he deserved. I would highly recommend this company : regards Mark Anderson
18 May 2014
darrend2
Beric and Sue you guys are so understanding and compassionate when it comes to some ones fur baby. You treat the whole family like they were one of your own. The world is a better place because of people like you. Thank you sooo much for looking after our BEAUTIFUL CAPPY, we know he was in good hands. HIGHLY RECOMEND PETS REST IN PEACE.
17 May 2014
christinem49 from Middle Ridge
they were very sensitive to our needs. They took care of or beloved pet with utmost dignity. The variety of urns to chose from was splendid and the price was fair.
16 May 2014
vicstrong from Toowoomba
Beric and Sue are the perfect people for this business. They are empathic, kind and understanding. We lost our beloved Rastus and they treated her with dignity, and us with kindness. We will not forget our experience with Pets Rest In Peace.
16 May 2014
kayeg3 from Regency Downs
Sue and Beric are offering one of the most important services that any person with a beloved pet could ask for, their whole team gives sensitive caring support for you at a time which you feel your heart has been ripped out. The service they provide is second to none and I would highly recommend their company without hesitation. What wonderful people, there truly are angles on this earth. Thankyou Sue & Beric for giving us a company that really does get what it means to give customer satisfaction, care and support.
16 May 2014
shelleyy from Jimboomba
I would like to thank everyone especially Royce for the love, compassion and understanding he shown us and our little mate "Tigger" at our hour of sadness, Royce was very compassionate when the time came to take our little man, the respect he showed our "Tigger" and the way he was carried out of his home was beautiful, then when the time came for "Tigger" to come home there was a beautiful tribute to our little man, Thank you Royce, All our love Shelley & Brad Yeates and kids
12 May 2014
Anonymous from Toowoomba
The sympathy and consideration shown by this business could not be faulted. Our family was very upset by the loss of our beloved pet and 'best mate' and Pets RIP just took over to ensure that her cremation and return to us was done respectfully. While I've chosen to remain anonomous on this review, I shall be letting others in the district know of their kind and affordable service.
11 May 2014
carolinel10 from Riverhills
It's comforting when 'pets rest in peace' came to pick up mazzy with a bed and blanket.
05 May 2014
Anonymous from Murgon
Wonderful customer focussed business with really caring people who are dealing with customers during really difficult circumstances.
01 May 2014
Tenacious from Goodna
They were very efficient and even more so, they were very caring and understanding of the circumstances. I would highly recommend this business to anyone with a pet. Thanks for bring my best friend home. Five Stars ***** without question. Again, Thanks for your services and thanks for your time.
01 May 2014
lindaf11 from Hatton Vale
I have only praises for the staff at PetsRIP. At a time when I was grief stricken about the loss of my precious dog the phone contact and assistance given to me was exceptional. The staff member who came to my home was very sympathetic and attended to my dog in a very professional manner. I would not hesitate to recomend this service and would certainly use it again myself.
28 Apr 2014
rosemaryh3 from Nanango
Their professionalism and understanding cannot be surpassed. They convey just the right amount of compassion and are very helpful in a very stressful time. Would recommend them to everyone
22 Apr 2014
annd13 from Toowoomba West
We highly recommend Beric & Sue's personalised service, very caring and professional, our Vet recommended them to us a few years ago when we lost our first darling little girl, Shilo, so naturally we trusted them again for our next darling girl, our Possie. In those dark days they were a welcome and trusting light and we thank Beric, Sue and staff very much. Thank you Beric and Sue for your care and understanding and returning our girls back to us so promptly.
22 Apr 2014
rebeccac46 from Toowoomba
I highly recommend Beric and Sues' service, it has warmed my heart knowing my beloved family member was treated so well after being with us for 13 years. Beric was so understanding and heart felt through our phone calls and very prompt with replying to emails regarding the details of my pets return. Thank you Beric, Sue and Team for looking after her and returning my girl back to me just the way I had opted for. Just Beautiful.
15 Apr 2014
shirln1 from Dalby
After an unexpected loss of my cat "Trouble" I sent Beric an email letting him know what had happened and asked him to pick up Trouble from my vets office. He picked up Trouble and had him back to me 3 days later. It is so very reassuring to know my kitty was being taken care of by someone that cares. Thanks again Beric & Sue
11 Apr 2014
nicoleb50 from Dalby
I knew my poor mates life may of been coming to an end. So I contacted Pets RIP just to find out what the procedure would be. I spoke to Beric who assured me that all i needed to do if the time came was let my vet know. Well it came a lot sooner than i expected and my vet contacted them for me. He was picked up within a very short time considering we do not live close by. We were only asked to make a few decisions for this time and was never pressured into spending or doing anything we did not want. Our mate was treated with respect and the kindness we received from Beric and Sue comforted us during this heartbreaking time. I was pleased to see him home with us where he belongs in a beautiful Urn especially made for him, along with his certificate of cremation, a lock of hair and paw print. I would have no hesitation in recommending these kind and caring people, plus I feel I did get value for money. In fact after a few of my friends seeing his Urn they have said they would like to use you for when their pets time comes. I wish Beric and Sue all the best for the future
07 Apr 2014
I have had two pets cremated with this provider, and it was amazing, I wasn't treated any differently from when my father passed, they aren't just a great business, they are amazing people, I will continue to tell people of my experience as a thankyou
07 Apr 2014
Anonymous from Bardon
This is an excellent service. Professional and compassionate, they recognise a pet is a member of the family. Thank you.
03 Apr 2014
Anonymous from Pittsworth
I've never had to do anything like this before and this very upsetting time they were very sympathetic and understanding. They also let us choose what we wanted and didn't push anything on to us that we didn't feel we needed. Would definitely recommend them anyone who needs a services this this in the loss of a beloved pet.
31 Mar 2014
Anonymous from Chelmer
The loss of a much loved pet is always hard. Pets Rest in Peace made this loss just a little bit easier through their kind and caring service. I cannot rate this business high enough for the wonderful service they provided. I would have no hesitation in using this business again.
19 Mar 2014
annw15 from Lowood
Wonderful caring service. I couldn't be more pleased with the service. My beloved pet was picked up from the vets & five days later my dogs ashes were returned to me at my home by a most understanding person. I can't thank all concerned enough.
12 Mar 2014
janw12 from Eagleby
Wonderful, compassionate and caring - I am thrilled with the care and attention we received when we lost our little 18 year old cat. They treated her like a baby and our last view of her was made so memorable and happy. I couldn't recommend this firm too highly, and I am already out telling all our friends here in our Over 50's Complex. Well done "Pets Rest in Peace" - you are providing a wonderful service. Thank you.
06 Mar 2014
susanm35 from Forest Hill
Beric and Sue made the cremation of my Devon Rex Holly 12 1/2 years and my Thoroughbred Elliott 23 1/2 years bearable. Having to part with these 2 animals within 6 weeks of each other was a life-changing experience. Without Pets Rest In Peace, I doubt my husband and I would have coped at all. The care and understanding is instant. We felt completely safe, both with our emotions and handing over the bodies of these animal/children whom we had raised from babies as our own.
05 Mar 2014
maryf15 from Crows Nest
Our beautiful 14 and half year old dog, Bella, passed away 13th February 2014.We are so grateful to Beric and Sue for making an absolutely devastating experience so much easier to handle. We were so impressed by the reassuring, understanding and caring manner shown by Beric and Sue from our first phone call to the final collection of the beautifully worded presentation pack. We know, in our hearts, that our Bella was handled with love and care, just as if we were there.
02 Mar 2014
kimberleyl1 from Camira
Pets rest in peace are amazing and so Understanding when go through such a tragic time. I strongly recommend them!
25 Feb 2014
anned16 from Oakey
After having made the decision that it was time to have our 14 year old Blue Cattle Dog Buster put to sleep was a very sad time for us. We dicided to have him cremated, our vet told us about pets rest in peace and on the sad day Beric phoned with in a hour to tell us that they had picked Buster up from the vets and he was in there care. 7 days later we had Buster back home with us. The quality of presentation they use is exceptional. The attention to detail is excellent they were very kind and caring. We would not hesitate to recommend Pets Rest In Peace to anyone wanting their pet cremated with utmost dignity.
22 Feb 2014
Anonymous from Hodgson Vale
Rest In Peace provided piece of mind when it came to a passing of our 6 year old Border Collie, especially with a situation that was very upsetting. Their explanations and the information provided was clear and the approach was calm. It felt like I and the family was given time to make good decisions. Best of all, they would check more than once about the decisions made for our gentle family member. We were very lucky and are truly appreciative. Thank you Beric.
21 Feb 2014
teresaw7 from Redbank
the friendly and caring staff took the time to make sure my beloved cat was taken care of with dignity and pride and returned to me with the most beautiful urn and certificates my whole family was so pleased.thank you for helping us through a real hard time.i will entrust them with all my animals.
17 Feb 2014
sharnal from Fig Tree Pocket
Wow. When my beautiful 19 year old cat passed, I called Pets Rest in Peace. I was amazed by their considerate and professional management of the situation. They called to let me know when she was in their care; they called to arrange a time to personally bring her home. And when they returned Cinder to us, they came inside and presented her ashes with a gorgeous certificate that contained a lock of her hair. I would not hesitate to recommend Pets Rest In Peace to anyone wanting their pet cremated with utmost dignity.
16 Feb 2014
carmelb7 from Ashgrove
Having made the decision that it was time to have our 14 year old family dog Millie put to sleep was a very sad time for our family as she had grown up with the children and was a beloved member of the family. We decided that we would like to have her cremated so that we could take her back to her favourite beach where she she loved run like the wind and swim as she had on our family holidays. Our vet gave us the brochure for 'pets rest in peace' and said someone would be in contact. Beric made the initial call to organise details and then a professional but kind email followed regarding payment and what package we would like for the return of Millie. 7 days later Royce and Helen from Pets Rest in Peace delivered Millie back to us. The quality of the presentation they use is exceptional. The attention to detail is excellent, they were very kind and caring. We would recommend this service to anyone that would want their beloved pet cared for in such a beautiful way. This company is defiantly first class. They have such compassion, empathy and love for what they do. Royce and Helen have defiantly made this process an easier one and it has let us grieve and heal in a really easy and lovely way. Thank you again.
06 Feb 2014
Tricky07 from Cambooya
We would highly recommend Beric and Sue from pets rest in peace to take care of your much loved family member. From the time we received the call from Beric to say he had our dog of 12 years in his care, to when we picked him up, the understanding and compassion was a lot more than we had ever expected, and with the phone calls, emails and visits to the office to try and make the right decision we never felt any pressure to hurry up and get everything done. The costs were reasonable for the service and understanding that you receive as well as the treasured mementos we received.
06 Feb 2014
fionas19
We have used Beric & sue twice now and every time the service is better they can't do enough for you I would recommend to anyone it is such a lovely way to have your pet with you as they where a big part of the family as well R.I.P. Buddy (my mum's dog) & Soxie ( our cat ) they give them all so much precept from when you call to when they bring them home to you thank you to all staff & Beric & Sue
05 Feb 2014
normar2 from Toowoomba
Kind and compassionate service provided by both Beric and Sue from the first call to say they had Molly in their care. I was kept up to date on a regular basis via phone and email. Very professional at all times. Cost was most reasonable and web site up to date with all details about services available. Highly recommend this company.
25 Jan 2014
julier45 from Lowood
Beric rang me the same afternoon that my companion of 12 years had passed away, he said that Rex was with them now and they were looking after him. It broke my heart to loose him but I was so reassured that some one who understood how special he was to me was looking after him. Their service was quick, efficient and very very caring! And most importantly very personal. I believe that the cost was very reasonable for a cremation and for the special gift pack that I received with mementos of Rex. The worry that comes with having to deal with physical details of this situation was made much easier by Pets Rest In Peace.
20 Jan 2014
hayleyf6 from Roma
I found PRIP very empathetic and patient throughout the entire process; they made everything easy to organise. PRIP were kind and thoughtful when talking to them, making the situation easier. Beautiful urn and certificate received back with pet. Will definitely turn to PRIP in future.
20 Jan 2014
beverleyp3 from Carina
From that initial phone call right through to the return of our loved family cat Misty, the experience was professional and sincere. I thank the whole team for looking after Misty so well and respecting him and us. Hellen and Royce were brilliant and I would highly recommend them.
06 Jan 2014
justineandgregl from Placid Hills
Beric and Sue are the most understanding people in this industry. We recently had to have our old mare put down and we knew before she went that Beric and Sue would be the people to take care of her. They have done two of our dogs and take great care and consideration in what they do. I would recommend them to anyone who requires pet or equine funeral/cremation in the Darling Downs districts. Greg and Justine Leonard
31 Dec 2013
kirstiec
The loss of a beloved pet is an extremely difficult time, but Beric Lees of Pets Rest in Peace made the process easy, dignified and respectful. He was extremely sympathetic and provided an excellent service. I would happily recommend the after-care for your furry or feathered family member to Pets Rest in Peace.
30 Dec 2013
mookilani from Toowoomba South
Beric and Sue looked after us recently when our beautiful dog passed away suddenly. They were extremely efficient and very sensitive and caring in a time of great sadness for us. They cremated her and provided us with a beautiful urn and lovely framed certificate with her photo, a plaque, locks of her hair and gold paw print.
25 Dec 2013
lurlinef from Lake Clarendon
The care and compassion extended to us at our time of loss was second to none. Truly professional yet so much more than a business transaction for them. I highly recommend the services of Pets in Peace.
23 Dec 2013
Anonymous from St George
A truely caring, honest, dignified experience. This being our first encounter with anything of this nature, we did not know what to expect. The respect shown to us as a family was incredible. THANK YOU Pets RIP - not only for a wonderful, humble experience, but for accepting our ANGEL as a part of the family & treating her as the same - just as she was to us. Would highly recommend.
20 Dec 2013
jennys62 from Warwick
We were more than happy with everything. I have dealt with grieving relatives for 30 years as a Registered Nurse and we were treated as I would hope all the relatives of my patients were treated with dignity and help and understanding. The whole experience made a very sad and difficult time much easier to bear. Our little dog was very much a part of our family and we will always be grateful for all that was done for her. The certificate and paw print and lock of her hair are very special and in the beginning I did not think that I would be able to cope with recieving them but they have arrived and I feel that they are a wonderful way to have her still with us. Thankyou to all the staff for their wonderful care.
17 Dec 2013
jocelyng1 from Toowong
Beric and Sue were very easy to deal with at a sad time. They were compassionate and understanding and returned our pet to us in a lovely casket with memorabilia. When the time comes for Tess's best mate Toby to join her we will be asking them for their help again
15 Dec 2013
michellel46
Thank you Pets Rest In Peace for the caring way you looked after our family member. After 16 years it was difficult for our family to say goodbye to our beautiful red cattle dog. Your kindness and professionalism was wonderful. It is comforting as we walk past our bird bath to know that our special boy Judge is still with us!
09 Dec 2013
bonjess from Warwick
Supportive, personal, professional, caring business. The respect they showed to myself and my 18 year old Bonnie was very comforting at my time of grief. They gave their time for however long you needed to talk to them. Thanks again Beric and Sue
09 Dec 2013
pamn1 from Budgee
What a beautiful service we have experienced with Beric and Sue from Pets RIP. Our little Girl Tessie was in good hands immediately and returned to her home at the Farm. All my questions were answered and they took the time to listen to a very sad owner. We are all together now. Thanks again ,Tessie, Sel and Pam x
22 Nov 2013
judithh3 from Hatton Vale
Our experience was great , very respectful of our feelings about our loss. Very comforting to know our pet was being taken care of in such a caring manner.
22 Nov 2013
beverleej from Rockville
I lost my cat Honey on the 19-11-13 It's was a very sad day for our family and with one phone call to pets rest in peace they were there to help, I found the team to be caring and respectful not only to us but to our baby girl honey as well. I can not begin to thank them all for what they have done for us. Will recommend them to every one that loves there pets as much as we do. And when the time comes again to say good by to one of my other pets I know I can call them and they will be there to help out . Thank you so much for your help and support Beric & Sue Lees and team
18 Nov 2013
susann11 from Holland Park
Pets Rest In Peace are God's Angels. The worst day of my life when my beautiful quarterhorse passed and I could not be more grateful to Pets Rest In Peace for this amazing service conducted with the utmost kindness and compassion. Beric and Sue came without hesitation and were ever so gentle and respectful and from that point on always available and a wonderful support throughout the entire process. My beautiful boy was returned just as gently and respectfully - I am so grateful and moved by their patience, respect and kindness. Above and beyond - thank you Pets Rest In Peace.
18 Nov 2013
Sharon24 from Dalby
Very very professional in every way. Showed complete care and consideration.... I Highly Highly recommended Pets in Peace to anyone.
08 Nov 2013
michaelm46 from Toowoomba
we had an excellant experience with pets rest in peace in toowoomba they where very caring and have a great business. they took great care off our love pet and showed her all the dignity she diserved
05 Nov 2013
karenk21 from Centenary Heights
I had to put my precious cat of almost 16 years to sleep a week ago due to multi organ failure. Pets rest in Peace were called and within an hour of the phone call Beric the owner came to my house to pick up my cat. He was very respectful to both myself and with my cat. He didn't rush me to hand my beautiful cat over, he allowed me time to say goodbye in my own time and was happy to answer any queries/questions i had to ask about the cremation process and assured me that he would look after my little girl personally and that she would be cremated by herself. Beric was very patient with my bursts of grief and was very kind and respectful. I have nothing but praise and admiration for the work that the owners Beric and Sue do and would never hesitate in recommending them to friends and family in their time of loss. I also appreciate the personnel touch, meaning i dealt with the owners of the business and not someone who wasn't actually performing the cremation.
05 Nov 2013
kerenle from Highfields
I got back the ashes of my dear cat Zazu of almost 17 years yesterday after losing her a little over a week ago. Beric and Sue were amazing, very caring, and supportive. The presentation of what I got back was beautiful. Thank you so much.
02 Nov 2013
jennym38 from Bellbird Park
They were very caring, very prompt, and efficient in everything they did. The whole experience took away as much stress as possible.
02 Nov 2013
juliel19 from Bellbowrie
Thank you so much for making terrible loss a more bearable experience and for that we are truly thankful. You made us feel like our wonderful girl was being well taken care of. Thank you again you are truly lovely people.
30 Oct 2013
lisab77 from Tannymorel
Beric and Sue were so supportive and professional with helping us when our girl passed away. They went out of their way to assist us and the final package we recieved was so beautiful. Would definitely recommend them and will use them again when our other little girl crosses over the rainbow bridge.
29 Oct 2013
gillianc3
At an incredibly difficult time, the loss of our pet, these people where outstanding, with their care, attention to detail, compassion and patience in a time of real sadness. I would highly recommend them and will definitely all my friends know of these people when they are faced with the death of a pet that has formed part of the family.
29 Oct 2013
ruthc9 from Bray Park
Door to door service, very friendly and caring staff. Would recommend to others for a great service.
28 Oct 2013
ians15 from Tenterfield
a very professional job the personal service was superb It was just like a human cremation with respect shown to our dog The'funeral" director was ever so comforting for us He t6ook care of everything He took our logistical problems in his stride Any body who wishes to avail themselves of this service for their Pet will not be disappointed Their is not any more i can say except i would recommend this company to everyone The urn was beautiful along with the certificate Buy for now ian and dorathy stewart
28 Oct 2013
frand3 from Highfields
I am still unconsolable after losing my mate of almost 16 years. I trusted Beric and Sue with my dear Tess a couple of years ago and they helped in any way they could. Sidney deserved the best farewell and they gave it to him...I am very grateful to them and their caring staff.
26 Oct 2013
mariah11 from Highfields
Beric Lees was very helpful and a pleasure to deal with when we lost our wonderful Lab. Has real compassion for people that lose their beloved four legged family members.
23 Oct 2013
aleishac2
The complete service when having to part with a beloved family member- beautifully done with caring people. We know our boy was well looked after until he was returned to us. Highly recommended to anyone!
23 Oct 2013
joa99
We recently entrusted our much loved dog Dink to the care of Eric and I cannot begin to describe the empathy, understanding and professionalism I received and the incredible care he gave to our beloved dog. I would not hesitate to recommend Beric and Pets Rest in Peace. It is a dreadfully sad time but he offers sincere support and total understanding and he treated our dog with respect and allowed her to keep her dignity.
20 Oct 2013
Anonymous from Gatton
Thank you for your professionalism and great service of handling our beloved family member Eddie. Please except our sincere gratitude for the care and service you provided for us. We appreciate it very much.
05 Oct 2013
Anonymous from Yarraman
My contact with Pets rest in peace was a very positive experience considereing the circumstances. They were very professional and made themselves available as soon as i needed them. They kept in contact to let me know what was happening and make sure i was coping.
01 Oct 2013
michaelh48 from Newtown
Recently we lost our friend & good mate after many years of loyal & loving companionship.We were totally beside ourselves as to what to do.We remembered hearing of Pets Rest In Peace & contacted them,they came & collected our little man within 2 hours & cared for him & us in a most gracious way.He was cremated & his ashes returned to our home,throughout the whole experience we had a number of phone conversations with Beric & found the care & attention to detail to be of a very high standard.To Beric,Sue,Vivian & the other 2 gentlemen whose names escape me we say Thank you. Michael & Ann Hughes.Ipswich.
24 Sep 2013
marilynw2 from Newtown
We recently lost our beautiful 18yr old tortoiseshell manx cat "Precious", we contacted Pets Rest In Peace and spoke to Beric who helped us to decide on the right service for us. They carried out everything with dignity and respect for our loved family member. We were completely satisfied with Beric and his staff at Pets Rest In Peace and would highly recommend them for their excellent service so thank you.
23 Sep 2013
darryls3 from Kingaroy
Beric and Sue were so caring and professional. Teala's ashes were back with us in four days. Three follow up phone calls. Would recommend them absolutely for their wonderful service.
19 Sep 2013
glendac2 from Glenvale
Beric was willing to take my calls and explain everything to me with patience and understanding. I appreciated his compassion and professionalism. I would highly recommend them to anyone who needs their services. Thank you Pets Rest in Peace from Glenda & Molly
10 Sep 2013
paulao from Camp Hill
From the first phone call to the delivery of my pets ashes the entire experience was seamless and extremely professional. 6 months after the cremation I decided to take her ashes out to sea and I was so touched to find a lovely card inside the bag with a lock of my dogs hair and her gold paw print. This completely blew me away. I would highly recommend this service and I would absolutely use this service again. Thank-you so much for taking such wonderful care of my baby dog Noodles.
09 Sep 2013
lizn6 from Karalee
So lovely and caring, the peace of mind they gave me was more than I ever imagined. Professional and compassionate by both the ipswich and toowoomba offices.
30 Aug 2013
melissah31 from Gatton
When our beloved dog was recently put to rest we decided to have him cremated. Our local vet recommended Pets Rest In Peace and we were astounded by their services. Although we required their services on a Sunday they did not hesitate to come and collect our beautiful big dog immediately after he was put to rest at our home. From the very first bit of communication with Beric & Sue to the last, they expressed professionalism, compassion and respect. They treated both our dog and us with the utmost dignity and respect. They are incredibly gentle, kind-hearted and caring people. We were ever so grateful that they kept in close contact and talked us through every step of the way. We feel our dog was given the same respect and care as would happen with a deceased human. Our dog was professionally returned home to us in a beautiful urn (chosen by us) and we received a lock of his hair, a golden paw print and a signed cremation certificate. We highly recommend their services to anyone who is seeking a pet crematorium to assist in the care of their beloved companion. A huge heartfelt thank you to Beric and Sue!!!!
29 Aug 2013
lindad22 from Blackbutt
We cannot thank them enough for the kind and compationate service that they gave us after the sad loss of Jilly our daughters dog.They came out of their way to collect her. Treated her with dignity and caring, as they did with our dog who left us 2 years ago.We will recommend them to family & freinds when they come to the sad time when they have to say goodbuy to their beloved pets.Very, caring and gentle, thankyou from the bottom of our hearts.
20 Aug 2013
[email protected] from Roma
Beric from Pets Rest in Peace was absolutely amazing, so caring and compassionate! From the beginning he kept us fully aware of everything and it was really comforting to know our beloved pet was treated with dignity and care. I would urge anyone who loses a special pet to contact Pets Rip
19 Aug 2013
claireh15 from Glenvale
My much loved Scottish Terrier , Dougal passed away last Monday and I asked Pets Rest In Peace , Toowoomba to pick him up from my Vet and arrange his cremation. I have to say that Beric &Sue were just amazing.Sue picked Dougal up within the hour , which was really important to me. Beric made it easy for me to undertake such a sad ordeal. I would recommend Beric & Sue who own Pets rest In peace to everyone who sadly has to say their final farewell to much loved pets for many reasons ,,for me they were so caring and their concern was just what we need at a time like this. So thank you Beric & Sue for the professional way you do this and also for your caring and looking after Dougal in his final walk over the Rainbow Bridge,,Many Thanks.
12 Aug 2013
melzrac1 from Murgon
Saying goodbye to our old boy at 17 was one of the hardest things we had to do :-( Being able to have him with us at home still, means the world to us and it was all taken care of beautifully. The vet took him away and we received him back in the mail lol. Thanks!
10 Aug 2013
megans18 from redbank plains
The service you guys did the beautiful touchs to a tragic sad time to my family and the kids you guys dealt with it great and gave the kids a great understanding. so beautifully done thankyou very much x
10 Aug 2013
deniseb14 from South Toowoomba
Beric and Sue were very caring and compassionate to us in the recent loss of our precious and beautiful little dog (although she never knew she was one) Dolly...They understood how we felt and that was very important to us. We could not recommend them highly enough...God bless you Beric and Sue
03 Aug 2013
margareto6 from The Summit
I cannot express enough with the wonderful service we received from "Pets Rest in Peace" when we lost our beloved "Finn" the kindness we received went a long to our acceptance of his passing and his ashes are now at home with us.
29 Jul 2013
suzettea from Kingaroy
The service that Beric & Sue provide is just great, so caring and understanding with great follow up to. Can't speak highly enough of them..
27 Jul 2013
mittlesw from Middle Ridge
My beloved dog was collected to be cremated. Beric was genuinely empathetic, kind and caring in my fragile state. He collected my dog quickly, and gently (considering my dog had already passed away). He made me feel at ease, calm and more peaceful with my little boy passing. I would recommend Beric and Sue to anyone wanting this service for their pet.
27 Jul 2013
carolt12 from Gatton
Thank you to Sue & Beric from Pets Rest in Peace for your care & outstanding in the recent loss of our dear little Kimba! From the very first phone call to when Sue delivered our dear Kimba home again was all carried out in a very professional compassionate manner! Kimba was our number 4 baby & to his human brothers & sisters he was a very loved & special part of our family for 18 years! Sue was aware of this & treated our dear Kimba with the upmost dignity! I would have no hesitation in recommending Pets Rest in Peace to any family who suffers the loss of a dearly loved family pet, you can be sure they would be treated with the upmost respect!
26 Jul 2013
Anonymous from Goondiwindi
The nicest people at a difficult time. Service was exemplary. Service was carried out with efficiency, professionalism and the upmost compassion. Sue & Beric took such great care of our fur person :)
20 Jul 2013
melb32
Beric was who I communicated with over the phone. He was so understanding and patient with me during such a traumatic time. I had absolute confidence that my girl was treated with respect. When I got her ashes back, the quality of workmanship was brilliant. Thank you!
17 Jul 2013
trician1 from Redbank Plains
A big thank you to Beric, Sue & the team at Pets Rest in Peace. They are very caring and understood us and how we were feeling with the loss of Rukus. They treated us & especially Rukus with dignity and were always just a phone call away with arranging Rukus's final destination. Very caring and I would have no hesitation in recommending their services.
13 Jul 2013
bradm20 from Toowoomba
amazing ,caring special people.. true animal lovers.. everything about them and their business was perfect.. I can not praise them and their service highly enough :)
02 Jul 2013
shirln1 from Dalby
once again at this sad time Beric and Sue have come through for us. Picking up our little girl from the emergency hospital and bringing her home to us. Beric and Sue are very caring and compassionate and it is comforting to know our little girl was cared for by them.
15 Jun 2013
Goanna from Glenvale
For us using Pets Rest in Peace for the first time we found the staff very warm and caring towards myself and my wife, they also showed passion regarding to our beloved pet dog Rusty. My wife and I would highly recommend this business to anyone.
11 Jun 2013
christineb33
Very pleasant to deal with .would use them again and would recommend them to anyone. very well presented and very sympathetic towards your feelings after losing a much loved pet.
09 Jun 2013
joanneh16
Compassionate, caring and professional services during a difficult time for our family. We know our little Racing Stripes was beautifully cared for.
06 Jun 2013
colleenf3 from Highfields
It is lovely to know that there is someone who takes your feelings into account in times like this. We don't have children and our little girls (dogs) are our babies and they mean the world to us. Thank you for being there for us. I have told my friends who love their pets as much as we do that they would have someone who will take care of their baby when the time came. We can't thank you enough
21 May 2013
Tasha4us from Amiens
Communication was very good. The finished items returned were a lovely reminder of our girl. Received far more than equivalent business in another city.
16 May 2013
yashidarar
They did an amazing job with my little Timmy i just could not be happier with everything! there personal service is amazing and they really treat each pet very special and that made it better. i would recomend them to anyone!
11 May 2013
franGriff63 from Warwick
the most sincere, caring and thoughtful people.Not one fault, just a beautiful service at a very hard time in our lives.Highly recommended
06 May 2013
terriet
Beric and the team were so professional and caring when we organising the cremation of our dog Marley. I would absolutely recommend them and their services to anyone, they made a very sad situation a bit easier to deal with because we knew Marley was in good hands.
05 May 2013
cecilyw from Newtown
Sue Lees collected my cat after he had been killed by a car recently. She was so kind and compassionate and everything was carried out to my satisfaction. I have also had dealings with her husband Beric, and he is just as courteous and caring as Sue.
03 May 2013
trevf1 from North Toowoomba
This is the second time we have used the services of Pets Rest in Peace. Our 14 y/o Harvey passed suddenly last week and we had no hesitation in calling upon them and their excellent and caring service. We will be using them again when our last old dogs' time is up.
28 Apr 2013
PennyAndo from Tenterfield
I was away from home conducting my Mothers Memorial Service and my adored little girl got out of my yard and was attacked but 2 dogs and her injuries were too severe and she was euthanised. I did not know any of this until after it was all over as I couldn't be contacted because I was in Church. It was such a huge shock for me and I was grieving for some time afterwards. I couldnt have coped as well with losing Tiga without the compassion and understanding from Beric. Thank you so very much Beric for your caring and helpful manner in the loss of my very loved little girl Tiga. Your professionalism and wonderful compassion, respect and dignity throughout the entire process of losing my precious pet was so very helpful and necessary during this time. You sent a courier to pick up my Tiga from the Vets and then called to let me know that you had my baby girl in your care and you were looking after her. During this time your support and understanding was a great comfort. The emails with wonderful information and choices made decisions so much easier for Tiga's cremation. The return of my baby girl safely home to me, along with certificates and special little additional items of memorabilia makes a very sad time all that much special. I would highly recommend this service to anyone as it allows your special little Mate be treasured and remembered in a very special way. Thank you so very much from the bottom of my heart.
22 Apr 2013
sharynb3 from Blacksoil
This was the first time I had considered using a service like this for our pet and I was very impressed. Beric, Sue & Vivien were very professional and treated our pet with respect. The whole package on return was beautifully presented and the cost was much less than I first expected. I would definately use this service again and highly recommend to those considering.
09 Apr 2013
rachjk from Kingaroy
Great thanks to Beric & Sue for their caring and professionalism when we recently lost our precious boy Onyx. Both Beric & Sue showed great compassion through the process of losing our pet. They showed great respect for our loss and genuine understanding of it. We lost ourboy on easter sunday and by tues they had rang us to let us know they had our baby and were looking after him. Sue at this time also offered support and understanding which was a great comfort. There were wonderful memorial options offered and we are so happy with our choice, it is a beautiful tribute to him. Beric also fulfilled an extra request for me at no cost and it was just wonderful of him to do so. When i was assured Onyx was treated with great respect and was all returned to me, i really believed it. I would highly recommend this service to anyone, it lets u treat your loved buddy with all the respect they deserve. I also found the proces helpful to deal with the loss of such a special mate who gave us so much joy.
09 Apr 2013
kazb1 from East Toowoomba
just so wonderful and trustworthy people(Beric & Sue and Rebecca). When Rebecca came and picked up my Panther, I straight away knew he was in good hand. Thank you very much and thank you for making my sad time a little easier for me. Kaz
07 Apr 2013
ginah2 from South Toowoomba
i have nothing but amazing things to say about this business and these wonderful people.Beric is a truly amazing soul and made my whole experience that muchless traumatic 100/100 five star business at least.
01 Apr 2013
BronteCarlo from South Brisbane
Losing a pet, a much loved companion, is a very sad time. Beric and Sue were so caring and compassionate. They offer such a high standard of service and support, I couldn't have gone through this sad time without them. They treated my lost pet with such care and respect. Thank you for being here for our much loved pets xx
19 Mar 2013
rayb5 from Highfields
Excellent thoughtful service by professional people. At a distressing time for our family it was great to hear a kind and knowing voice on the other end of he phone. Service was beyond our expectations.
17 Mar 2013
smaslen from Bli Bli
they were amazing the service was beutiful. they took great care and woith much love we were able to say goodbye to family pet
15 Mar 2013
lucyh10 from Millmerran
They were very very caring and understanding when our old dog died..gave us time to figure out which service would suit us best wonderful caring business highly recommend for your loved departed pet. Thank you so much for the dignity you showed us and to Gypsy. Thank you also for the paw print and lock of hair,just beautiful.
12 Mar 2013
annel62 from South Nanango
We are extremely grateful for the kindness and care we received from Beric and Sue. We would recommend this service to all.
04 Feb 2013
Pennyblossom from Stanthorpe
We were away interstate, Sunday, two days before Christmas, when we received a call that our mountain dog had died in his sleep. We phoned PRiP and Berick waswonderful, very patient through all of the tears, and very compassionate. They travelled to where he was, which was an hour away, and picked him up that afternoon! We were away for another ten days. They took care of everything and there was no pressure until we were ready to follow up. Very grateful for them!
02 Feb 2013
leannel6 from Johnstown
Turned a very sad time in my life into a process that was caring and comforting and my dog Cowboy was always treated with respect and care. Would recommend Pets Rest In Peace services to anyone who's pets deserve the best.
01 Feb 2013
debbieo2 from Kingaroy
We highly recommend Pets Rest in Peace, after the sudden but not unexpected death of our 14 & 1/2 year old dear little girl Nellie. Beric and Sue showed us the utmost respect and compasion, they keep us informed of the process and reassured us that Nellie was being well taken care of right down to her safe return. Their kind and compasionate caring words were a great comfort to us at this time. Thank you Beric and Sue for you kind and caring service
23 Jan 2013
colleenr2
I highly recommend Pets Rest in Peace. After having to make the heart wrenching decision to put my horse to sleep on Xmas Day after it was clear he was in a very bad way, Beric and his team did everything they could to ease the process of having his body collected for cremation. I was concerned because of the public holidays surrounding Xmas. I needn't have been. He was collected before lunch on Boxing Day, after having only contacted them early that morning. They truly do treat the animals with respect at every step and offer little touches that mean so much including loading him in such a way that allowed me to say goodbye. The teddy they give was well received by myself and my two small children who still come and give it a cuddle when they are missing our horse. Nothing was too much trouble - I could not fault their service. Thankyou Beric and to your team.
23 Jan 2013
gogojerry from Bellbird Park
We lost our cat and contact them. Berik understood and respect our way (wanted to be with cat til very last minute) and listened how we want. We were given enough time to say good bye and also let us share the cremation process. Very open door. Since he gave us choices, we could be able to move on much easier after cremation. Thank you very much. I really recommend for those who lost the pets. They will ease your pain for sure.
20 Jan 2013
jennys45
When we had to suddenly say goodbye to our pet after 14 and a half years of love and loyalty, we were devistated and just didnt know what the next step was. Our vet recommended Pets Rest in Peace to us and after contacting Beric and Sue they immediatley came to our assistance and gave us choices and guidance that we so desparately needed when we were in shock and grieving.The kindness, compassion, patience and understanding shown to us was greatly appreciated by our family and i could not recommend these two wonderful people highly enough. We decided to have our pet cremated and her ashes are now kept in a lovely urn so that when we move she will always be with us. Thank you Beric and Sue! Leon and Jenny
13 Jan 2013
shirln11 from Dalby
Pets Rest in Peace have provided excellent compassionate service for our dog Eden. Beric called to keep me informed - when he picked Eden up and when he was bringing Eden back to me. I recommend Pets Rest in Peace
08 Jan 2013
siobhannb from Oakey
We recently lost our dog Oscar to cancer. Pets rest in Peace looked after our Oscar from he left the vet until they returned him home to us. Although this was a very distressing time for us Pets rest in Peace were respectful, patient and provided Oscar with the dignity expected when your pet dies. We would strongly recommend Pets rest in Peace to those of you who are unfortunate enough to lose a beloved pet.
07 Jan 2013
colinc5 from Westbrook
as this was the first time we used this kind of service we found them very professional and caring in our time of loss
30 Dec 2012
nigelw3 from Toowoomba
They were very kind and understanding, treated our cat the the greatest of care and helped us through the heartbreaking loss of our Oscar.
26 Dec 2012
karena21 from Stafford
They were very comforting at this difficult time. I felt that I could completly trust that they would do a very professional and compassionate job. The process was very easy and we can rest assured that our little man now rests in peace.
19 Dec 2012
dianeb7 from Gatton
recently our dog of 15 years died and was cremated. This was handled with grace and dignity and kindness by the company . they were very good and we recommend them highly from our experience
17 Dec 2012
kristam1 from Kearneys Spring
We recently lost our beloved family pet. Pets Rest in Peace were supportive, kind, and very understanding. They provided a wonderful service to myself and my family. The service they provided gave us wonderful memories and cherished momentos of our pet.
05 Dec 2012
roberth23 from Crows Nest
The personal service and attention to detail following the death of favoured pet was much appreciated. The end product namely the urn and engraved plaque was excellent and a worthy piece of memory of our pet.
01 Dec 2012
edwinab1 from Goondiwindi
This is a great service and I was so glad we were told about it before our pet passed away. We were given a very caring and informative discription as to what it was all about and how it was done, including price upfront. Thank you so much,Beric!!I highly recommend this service.
30 Nov 2012
naomip82 from Moggill
Pets RIP were very compassionate, professional and did a really lovely job of cremating our beloved pet dog. The presentation of his gold paw print and lock of fur was a thoughtful and treasured gesture. I would highly recommend them to friends and family. I felt they were so respectful of him and were very understanding of us during such a difficult time. It's good to have our boy home with us again.
30 Nov 2012
karenm47 from Cooyar
I'd always known that I wanted my pet to always be with me .If time allows, look into what Beric & Sue offer. The relief to find a service like this existed was so welcomed. The service from start to finish cannot be faulted.Within 30mins of my cat passing over, I received confirmation that transport was organised for her & I was kept informed from start to finish of the process as it happened. The team are professionals & make you feel like a friend. I have no doubt that my girl was handled with care & respect. And now my girl is home, with me, where she belongs.
27 Nov 2012
stephenf3 from Toowoomba
a very emotional time for me but the people at pets rest in peace were very kind and understanding and very patient during our arrangments. there was nothing that was too much trouble. so a big thanks to and thumbs up to them
17 Nov 2012
joannew77 from Gowrie Junction
This is the second time we have entrusted Beric and Sue with our loved pets. They are so kind and compassionate and make the time of losing a loved pet just that little bit easier and are so very understanding and considerate when you are a blubbering mess on the other end of the telephone line.We recieved both our pets in a lovely bird bath that we can cherish forever .I would recommend them to anyone
13 Nov 2012
taukai from Wondai
Beric & Sue Lees were great when I lost three of my dogs within a short space of time, great communication, understanding and consideration and could not have been more helpful or genuinely sympathetic. Would have no hesitation in recommending Pets Rest In Peace, Toowoomba.
13 Nov 2012
Suzy55 from Blackbutt
We have recently had our second pet cremated with Pets Rest In Peace and cannot speak highly enough of their service, understanding, promptness and kind words. We live 1 1/2 hours from Toowoomba and it has been no effort at all for them to come here for our beloved pets. They make a very traumatic time bearable. We highly recommend them and will not hesitate to call on them again for our other pets when sadly their time comes. Thank you Sue and Beric from the bottom of our hearts.
09 Nov 2012
belinda79 from Jimboomba
Mr Lees and his team are the most beautiful caring and kind people, I have ever met. They cremated 4 of my babies and personally delivered them out to me. I couldnt have ask for a more professional service and I wouldnt hesitate to recommend them to anyone.
09 Nov 2012
julied23 from Arana Hills
When we recently lost our dog of 13 years we called Pets Rest in Peace. They were so caring , prompt and showed great respect for us and our beautiful Trixie. They treated her as if she was their own. This made a sad time so much easier. Thank you again for all your assistance and care.
07 Nov 2012
Anonymous from Brisbane
Words can't explain how wonderful & professional they are. Thank you Beric for taking special care to our beloved family member Boggy. Special thanks to Vivien and her partner, they are so warm & friendly!
29 Oct 2012
bonanddanh from Glenvale
It was very wonderful. They are pet owners themselves and they were so caring and professional and words cannot express how wonderful they are. We would highly recommend them to our friends and family and anyone else thinking of getting their pet cremated. They made the whole process easier and less painful for us.
27 Oct 2012
kristys87 from Murgon
I can not put this in words how great Beric, Sue and Bec from Pets Rest In Peace have been! I recently had to put my beloved Harley to sleep and couldn't give him a proper goodbye, he is sadly and dearly missed. After a phone call the next day to Beric, he was very sympathetic and nice over the phone, he picked up my boy from Murgon SB Vets so as I wouldn't have to take him to toowoomba and so as I can remember him just moments before patting my boy on the head. As much as I regret not giving him a hug, I still have him here with me today. Their support, I can not put into words. They are extremely professional and if I have to I'd go through them again. THANK YOU so very much! Love from the Stevens-Power family.
05 Oct 2012
nicoleh37 from Wellcamp
I Can not put in to words how wonderful Beric, Sue and Bec from Pets rest in peace are! I recently lost 2 family members, sadly one of those my little cat went missing and we sadly found him some 4days later, after a sad phone call to Beric & Sue they were there within 30 minutes to collect him, they dealt with picking him up for me, which was wonderful as I could remember my little mate they way he was before not as he left us. Their support and professionalism is priceless. THANKYOU so much! The Hardy family
26 Sep 2012
trevf from North Toowoomba
It was really helpful to have people who were sympathetic of our feelings when Boofy died. They called to pick him up promptly. Beck was really professional and caring. The informatiion was easy to follow and there was no pressure about having to decide what we wanted (we took 3 days to choose a package). Boof is now 'Home'. The road goes ever on and on Down from the door where it began Now far ahead the road has gone and I must follow ,if Ican. Persueing it with eager feet Until it finds a larger way Where other paths and errands meet and wither then,I cannot say. Thank you
25 Sep 2012
SeymourFamily from Toowoomba
The loss of one of our family members, our little dog Max on the 31/08/2012, was an extremely emotional and dark day for our entire family. It was extremely unexpected as he deteriorated in a matter of days. With the assistance of Sue and Beric Lees from Pets Rest in Peace - we were able to have Max returned to our family home, back where he belongs. Sue and Beric conducted themselves with such grace and understanding. They travelled to pick Max up on our behalf, and handled him with the respect and dignity he deserved. The variety of services and products available were amazing. There really is something for every pet and the quality is beautiful. Sue returned Max home to us - an overwhelming experience to say the least. The comforting touch of hand when I burst into tears, is a true testiment to her passion for reuniting familes in such saddening times. The beautiful words in the folder, with his paw print and lock of hair - is such a wonderful touch. The Seymour Family is eternally grateful for all of your assistance and support through our emotional time of loss. We strongly recommend your services to anyone who finds themselves losing a much loved family member, like we did. We lost our Max on our daughters 21st Birthday, but we will forever celebrate his life on her birthday, with the help of the beautiful urn courtesy of Pets Rest in Peace. Thank you once again.
17 Sep 2012
lanad1 from Lowood
What lovely people. It was a very sad day on 13/9/12 when we lost our very much loved little Venus girl. She lived to be 16 years and 10 days. She lived a very happy and healthy 16 years and only went downhill the last 5 days of her life. Beric and staff listened and cared for what I was going through with kindness and compassion. I know Venus was treated with such respect and her ashes came home to me today in a beautiful wooden box, with an engraved plaque (words of my choice). Paw print and a piece of her fur beautifully presented with poetry and cremation certificate. I thoroughly recommend this business.They love animals and care about you and your beloved pet family.
12 Sep 2012
jessc16 from Kingsthorpe
My husband and i recently lost our beloved Bella. A 4yr old Border collie, she was our little girl. It was an unexpected loss and as u can imagine overwhelmingly heartbreaking. I struggled to make the phone call to pets in peace but once doing so found i had contacted someone that was passionate and understanding . Treating our loss as that of a family member. I could not have wished for more, Beric was patient and comforting, he managed to make sense on my words through the tears and emotions. I knew i had phone the right place. When they came to collect Bella they treated her with the upmost respect and dignity that she deserved. The communication through out the entire process helped my husband and i feel at easy that she was in good hands. Unfortunately im sure that this will not be the only time we use their services, but when it comes time to do it again i know that we wont call anyone else. Forever grateful
03 Sep 2012
KaznMark from Meringandan West
We already knew that we would be using Pets Rest In Peace following a recommendation from a friend. Their service is fantastic and the compassion shown by both Beric & Sue was wonderful. They understood that we needed our boy home quite quickly and they delivered him home several days earlier than what is usual. We appreciated this effort very much as it helped us greatly in our grieving.
28 Aug 2012
rhonda68 from Regency Downs
Our loss was made more bearable thanks to the Beric. We lost our 15 year old dog to old age. We have now got Angel with us wherever we may go on our journey. Thank you Beric.
26 Aug 2012
barbron
We were extremely happy with the way Beric & Sue handled the Cremation of our little dog Brandee, it was handeled with both compassion and dignity and we would highly recommend to all who have to face the hurt and feeling of loss we felt when loseing our Little Brandee who was a constant companion for 13 wonderful years. With Heartfull thanks from Ron & Barb Newton. Brookstead. Q.L.D.
24 Aug 2012
pamelaw1 from Newtown
A very caring business who understand your needs. They were very sympathetic. The service was just lovely, with the momentoes of our pet beautifully presented.
24 Aug 2012
Anonymous from Ballarat
Beric and Sue were very compassionate and helpful at a very sad time ,Beric explained everything to us .Our little dog Amy was picked up at Charleville vet and returned to us there ,as were holidaying there from Ballarat.Wonderful service.
23 Aug 2012
katem64 from Brookstead
Having had to make the very hard decision to put our 15 year old dog to sleep I couldn't have asked for a more helpful and thoughtful company to cremate her. The vet we took her to (Pittsworth) were very caring and made the call to Pets Rest in Peace, we recieived a call from Beric when he picked Tippey up to let us know that he had picked her up and he made me very comfortable with the fact she was being taken care of. He gave us time to decide on exactly what we wanted and was always very polite and sympathetic, it made the whole ordeal much easier for us. He kept us informed and even returned Tippey to Pittsworth after the cremation for me to pick up. He took time to explain everything and go through all the mementos we recieved, I couldn't have asked for a more caring person to look after Tippey for us. Tippey now sits in a beautiful ceramic urn in the loungeroom where she will be cherished. I am so thankful for the help from Pittsworth Vets and Pets Rest in Peace......
22 Aug 2012
debbiek9 from South Toowoomba
Just such a lovely carring team that help you through that very sad time with so much compassion
19 Aug 2012
Anonymous from South Toowoomba
My experience with Pets Rest in Peace was that of a very supportive and caring attitude. They keep you informed throughout the process and are extremely respectful at this time of loss.
17 Aug 2012
tessykat1 from Rangeville
A wonderful service. We were treated with respect & empathy in our time of sorrow. Thank you Beric, Sue & Rebecca.
09 Aug 2012
kristyb15 from Stanthorpe
Pets RIP was recommended by our vet and the service and advice i received was wonderful. Beric was very understanding and compassionate. All of the staff were understanding at a time when we were all feeling sad. Great job.
03 Aug 2012
jennyp21 from Mount Tarampa
From Bob & Jenny Peell On the 31/7/12 we had to have our treasured Cavalier,BELLA,put to sleep. This was the hardest decision my wife and myself have ever had to make. Pets Rest In Peace,at Toowoomba were recommended to handle the cremation and we left it all up to Beric to handle for us. Bella was cremated that night and returned to us in a beautiful urn on the 2/8/12. A truly remarkable service was performed by Beric and Sue,and their attitude and actions definately assisted us during this sad time. Many thanks and we would highly recommend PRIP to anyone who has lost a family pet. 10/10 AAA+++
01 Aug 2012
Anonymous from Mooloolaba
We lost our baby girl daisy, aged 15 yrs young on the 1/7/12, she was so special to us and Beric understood this. Beric showed compassion and thoughtfulness in our time of grief. We don't think you would find a better person to care for your special one. We were so comforted to know Daisy was treated as an individual and that we have only our baby girl back with us. As we are traveling, out of hours was not a problem. We appreciate all the little xtras that come with Daisy,s return. Beric you are a gentle giant with a huge heart Aroha Joy Des
31 Jul 2012
DandL from Perth
We recently needed the Service of a Pet Cremation Provider when we had to say goodbye to our best mate Ricky. He was our cattle dog. He travelled Australia with us and we miss him sooo much. Beric at Pets Rest In Peace provided us with a caring attitude that helped us a lot to ease some of our emotional upheaval. Beric gave us information to help us with our grieving process. Beric also helped us by dealing with our situation quickly as we are travelling We would thoroughly recommend Beric & Sue from Pets Rest in Peace at Toowoomba and surrounds should you require their service. Dennis & Laura Perth WA
27 Jul 2012
karenc41 from Pine Mountain
Well...what can we say, there are not enough stars on this page for service, which was excellent. From beginning to end, our pet of 17 years was treated in the most dignified manner, We are so glad that we were able to experience the remarkable kindness and compassion of Beric Lees & family. The presentation kit sent to us less than a week later..was just a golden touch!! perfect in every way....highly recommended.
23 Jul 2012
deniseu from South Toowoomba
Beric Sue and Rebecca were so patient and understanding. Their genuine compassion to us was helpful at a time that was so very emotional to us when our little cat [who we had for 18 years ] was put to sleep. On returning her ashes Beric sat and talked patiently to us helping us to accept her passing. We also appreciated the the folder with paw print and lock of fur. Very professional but so caring. We were so glad to have them care for our Cindy.
27 Jun 2012
bethanyd1 from Goondiwindi
Beric and Sue were so heartfelt at such a difficult time. They always showed compassion and were always available for any enquiries, advice and assurance. I couldn't recommend them more highly to anyone wishing to give there beloved pet a final send off and they have a wide variety of urns, boxes and plaques to represent your pets individual personality.
25 Jun 2012
dianad5 from Toowoomba
This is the second time I have used this service in the past 18 months. I have never thought to have my pets cremated before, but as I had both of these pets for so long it seemed more comforting to have them cremated than to just bury them, or leave them at the vets to go goodness knows where. This particular last time 6 weeks ago was traumatic, as I took my 10 year old cat the vet not expecting to have him put down. Pets Rest in Peace were very quick to come and collect my cat, even though it was a Sunday morning. They always call when they collect your deceased animal if it is a vets, to say your animal is in their care. I found that comforting, as it was horrible to leave my deceased cat laying on a table. Whilst it is a very upsetting time to say goodbye to a much loved animal, Sue and Beric don't rush you to make all the decisions about how the ashes will be stored etc. Beric is a former Funeral Director for people, so he has a great empathy for people in our situation with losing a pet. Their website is also very informative and helpful with lots of options for all budgets. When Beric, Sue or Rebecca bring your pets ashes back I found it comforting that my pet was home again with us, although not the way they left of course. When Sue bought back my cats ashes recently I was still very upset, as I had to go away for work for the week the day after my cat died, and had just got back home the night before. Sue must have been here for about half an hour talking with me about my cat, how hard it is to say goodbye when I got him as a kitten etc and was genuinely sympathetic. I have a Certificate of Cremation,plus a folder with a gold paw print of my cat. Also locks of his hair. As he was three different colours, I was really pleased to see that they had all three colours in the lovely organza bag in the folder. A nice touch too is a card a couple of weeks after they return your pets ashes thanking us for choosing their business. I would definitely recommend this business to anyone who is wanting to have their pet cremated. Lastly, an important factor for me too was that it is my pets ashes only in the urn, he was cremated individually. Some businesses put a few animals in together and you get a third of the combined ashes. I wasn't keen on that idea.
24 Jun 2012
joanner8 from Glencoe
Thank goodness for Pets Rest in Peace and thank you to our vet Dr Peter Noble, who recommended them. We now have our beloved Greyhound lady dog, Candy, back with us. It is such a comfort. We were absolutely devastated when we had to have our gorgeous Candy put to sleep. She was such a loveable girl with a wonderful temperament, so patient, cheeky and clever. She had survived through so much illness then finally for a heart tumour to take her. The Pets Rest in Peace team were just wonderful from the first phone call telling us they little Candy in their care to when they bought her back to us. It made something truly devastating much more bearable, she was treated with such respect and dignity it was truly a great experience. We will be greatful to them always.
18 Jun 2012
suem31 from Wyreema
We are so grateful that our vet recommended Pets Rest in Peace when we recently, and unexpectedly. had to have our darling 11y.o. Marnie put to sleep. She was such a special little dog, and we were devastated. It would never have occurred to us in the past to use a pet funeral or cremation service, but this time using Pets Rest in Peace was exactly what we needed. From our first [prompt] phone call from Beric, we were comforted to know that our wishes to have our darling treated with love and dignity would be fully met. Being able to choose the right service for us [Scatter to the Four Winds] was also important. We still miss her, but feel at peace about the decision we made. We have already recommended Beric and Sue to friends, and cannot recommend Pets Rest in Peace highly enough to anyone who is faced with the distress of losing a valued and much loved pet.
18 Jun 2012
leannem21 from South Toowoomba
Loosing our beautiful dog Ajax was heart breaking, the people at Pets Rest in Peace couldn't do enough for us, even travelling to Brisbane to bring him home. They made a very traumatic few days bearable and helped us to remember our beautiful boy with love and compassion.
13 Jun 2012
suer21 from Blue Mountain Heights
These guys are very caring and understanding in your time of sorrow. Pet lovers couldn't go wrong using them.
12 Jun 2012
Anonymous from South Toowoomba
Thank you for looking after our Zippy. your service is just wonderful, sincere and caring. I would not hesitate to recommend your business to anyone that I know or come into contact with. I will be using your again - that is for sure.
08 Jun 2012
elisabethm1 from Kingaroy
I lost my baby Chloe - 13 wonderful years together - to kidney failure and was referred by my vet to Beric. I would like to thank Beric so very much for his extremely kind attention and the contact with me during the process was the best.
17 May 2012
sharena from Inverloch
Not having ever cremated a pet previously, we have no idea on the usual charges, time span, etc., etc., but P.R.I.P. have certainly been very caring in their attitude and their final presentation is wonderful. Just so thoughtful for owners. Would highly recommend to anyone. Especially as were travelling when the cremation had to take place, we couldn't have asked for better service from a previously unknown organization. Thank You Beric & Sue.
12 May 2012
NUNYA from South Toowoomba
The professional service provided by the team at Pets Rest In Peace we have found to be second to none.At a very difficult time they showed great compassion and a true understanding.
12 May 2012
Anonymous from Gatton
i cannot thank them enough for helping me through such a difficult time of losing my beloved pet. They handled my pet with dignity and returned her in the nominated time in person. I was really happy with their service and have recommended them to everyone i speak to.
10 May 2012
gracec5 from Tara
My son's dog Misty passed away after 8 great years of love and devotion and Beric handled the whole sad experience in a very kind and gentle manner. Braydenn was very impressed with the care and attention that as taken to make us feel comfortable and at ease. I feel it made it easier for a young man to handle the loss of such a great friend and childhood companion. I would highly recommend this service to friends family etc
07 May 2012
tonim9 from Mount Hallen
We recently had our beloved dog cremated by Pets Rest In Peace. They kept us informed every step of the way and had great attention to detail. They made us feel that our dog and ourselves were treated with respect and kindness. Highly recommend.
02 May 2012
katrinaf from Clifton
This is the fourth time I have used the services of this superb, caring group of individuals who make up this company. They just keep getting better. This time my beautiful old companion of 15 years died on a public holiday. Simply no problem for Pets Rest in Peace. They were there within the hour and 45 minutes of that was travelling time. I can't thank them enough.
29 Apr 2012
jasonl11 from Kingaroy
After the unexpected death of our beloved dog Suzie Pets Rest in Peace were extremely professional. They promptly arranged everything and comunicated well with us througout this difficult time. When Suzie was returned to us we were overwhelmed with the quality of the job Pets Rest in Peace have done. We now have a last memorial for a much loved family member. We would recommend the Pets Rest in Peace service to anyone.
26 Apr 2012
kaymareed from Toowoomba East
We have now used this service for our two family pet dogs and are very happy with the professional and caring way they have helped us. I would strongly recommend this service.
22 Apr 2012
belindac19 from Mount Forbes
I would definately recommend them, they were so caring and the service was excellent. It was the little things that made them so caring, like the "care bear" they gave us on the day they took our dog, and the card we got in the mail a few weeks after he was returned to us which thanked us for using them and their well wishes in hoping that some of our sadness has passed.
22 Apr 2012
davids52 from Camira
Absolutely first class service, from the first contact to delivery of our loved one at a very difficult time. Great value for money, and the landscape certificate framed is amazing.Will use there service again when the time comes. Would also recommmend them to anybody.
17 Apr 2012
rosyw from Newtown
Pets Rest in Peace made the loss of our beloved family pet much easier. Beric looked after everything promptly, taking her body from the vet and returning the ashes to us, with no fuss, bother or problems. He was very attentive to our needs and extremely empathetic to the fact that we were grieving. It was so much easier for us at this sad time to hand our pet into Beric's care - there was no sad bringing home of a body, no hole to dig, no extra upset. I would recommend this business to anyone who loses a pet. For the service they provide, it is not that expensive, and especially for a larger animal, is a much more practical alternative to burial.
05 Apr 2012
elaineh1 from East Toowoomba
A really positive experience at a difficult time! They were supportive and understanding and guided me through the bereavement process - and understood when it took me a while to get it together!
29 Mar 2012
reneeg7 from Dalby
Loving & Caring. Lovely people and a very friendly and warm service. Understanding and kind. Service is second to none.
29 Mar 2012
wendyd15 from Laidley
I could not have chosen better people than Beric & Sue at Pets Rest in Peace (Toowoomba) to take care of my beloved little dog Max. Sue provided more than a service for me, she gave comfort to me and my family at a very emotional time. Thankyou Beric & Sue, I am forever grateful .
27 Mar 2012
zoe03 from Gold Coast Mc
Beric was absolutely fabulous. Wasn't a pleasant experience putting my long time horse down but he made it a simple easy procedure.
21 Mar 2012
Aaronwood from Hodgson Vale
When you lose a loved pet it is always hard but Beric and Sue Lees help by dealing with the situation with sympathy, concern and dignity. Unfortunately we have needed their service 5 times in the last 2 1/2 years. They have always been respectful and understanding and we would recommend them to you as people who will give your pet the kind of care you would give them yourself.
17 Mar 2012
tinam19 from Chinchilla
When we lost the most precious thing to us our beloved dog it was a very emotional time for us. Dealing with Pets Rest in Peace (Toowoomba) made the process that little easier. We found them to be very professional and compassionate. They offer a selection of cremation packages for you to choose from to suit and your pet. Until the return of our dog we had such an empty feeling and with the return of her and the attention that Pets Rest in Peace had taken we have now come closer to closure. I would highly recommend them to anyone considering this option for their pet/s.
14 Mar 2012
lynm10 from Nanango
Considerate and thoughtful service with excellent attention to detail. Good choice of services available. Prompt and reliable with caring personal contact to follow up.
02 Mar 2012
maureenlorif from Toowoomba
For the second time within 6 months we have found it necessary to use the services of Pets Rest in Peace. This time to farewellour loyal companion of 121/2 years Blitz. Once again the services of Beric and Sue were faultless- their caring of both Blitz and us was of the highest standard. At all times we were kept informed about what was taking place- when they had collected Blitz from the vet and when he was going to be cremated and within the week, we had Blitz back home with us. We cannot thank them enough.
22 Feb 2012
terinas from Brisbane
Berek and Sue have supported us through the loss of 3 of our very long lived and dearly loved pets, the service they provide is exemplary and greatly appreciated - they go above and beyond. I cannot recommend them highly enough.
17 Feb 2012
monikak3 from Gatton
They provided an excellent service with personalised care and understanding of the situation. I felt very touched that Beric was so understanding and compasionate. It made the passing of my best friend a little easier knowing she had been placed in such caring hands.
16 Feb 2012
justineandgregl from Placid Hills
Beric, Sue and Rebecca made us feel like family when dealing with the loss of our dogs. They are such a caring, wonderful business. Amazing people for what they do. Thank-you guys for the care and attention.
11 Feb 2012
Cast05 from Goondiwindi
When our old dog passed away at 15 we were all devastated. Beric was great with sending us info on what to expect and the services offered. Our dog was returned to us very quickly and we were very glad to be able to keep him with us. I will definitely be using this wonderful company again in the future when it is time for our other pets to leave us. Thank you for making a very sad time in our lives easier to get through.
04 Feb 2012
angieg3 from Toowoomba West
The death of my 3 wonderful cats was heartbreaking but Sue and Beric eased the pain with their wonderful service of respect, kindness and dignity. I have a beautiful box with their ashes to remember the love the cats gave me for 13 years
30 Jan 2012
mickb7
The wonderful caring people at Pets Rest in Peace are the most compassionate people and understand the pain the you go through during the loss of a pet. Very dignified and caring from the first phone call.
22 Jan 2012
eddieb2 from Leyburn
With the sudden, traumatic, and tragic loss of our beloved little boy Peter on Dec 11th 2011 the understanding and dignity given to us by Sue & Beric and all they did for us will never be forgoten. We recommend this service with confidence. Thank you
20 Jan 2012
annmareeb2 from South Toowoomba
Beric and Sue were wonderful in our time of grief. They were very caring and showed the dignity and respect to my Pippin at our time of grief. They were very understanding and very helpful. I would recommend them to anybody that needs this type of service. Thank you for looking after my Pippin.
18 Jan 2012
sallyd5 from Dalby
Beric and Sue were very thoughtful and caring when discussing what we would like done with our Billie. I could not have asked for anyone to take better care of her. Thanks
09 Jan 2012
jennyh30 from Ballandean
At a very difficult time when you just don't want to have to deal with the cold hard fact that you've just lost your best friend, Beric & Sue were just there! Making it as easy as possible and giving me the comfort of knowing he was in the best possible hands. Everything was done quietly, with understanding and attention to detail and giving me confidence and peace of mind. I would recommend them to everyone who loses their best 4 legged friend.
07 Jan 2012
leat1 from Toowoomba
Sue and Beric truly look after the pet you love and have now lost. Their help, support, care and respect for you and your pet is beyond description. Genuine people are hard to find and I am glad I have met both of them. Just thank you for doing what you do.
07 Jan 2012
deeq1 from Toowoomba
We are happy to recommend this service to anyone whose beloved pet passes and they want a caring, compassionate and very professional attitude throughout the whole process. At all times, we felt that our pet and ourselves were treated with the utmost respect and this helped immensely at this sad time. A huge thanks to Beric, Sue and their team.
01 Jan 2012
vickih5 from Toowoomba City
I highly recommend this service for your much loved pet. Pets Rest In Peace showed a very caring and compassionate and professional company that showed us the utmost respect. A very dignified and fitting end for our much loved pet. Thank you very much to Beric and his team.
22 Dec 2011
emma10 from Toowoomba City
Beric's service is second to none. He takes great pride in his service and I really felt comforted by his gentle manner and total respect he showed for my 16 year old pet. Beric will definitely give your pet the dignity you are looking for and emotional support before finally saying goodbye.
20 Dec 2011
britneyn from Toowoomba
Absolutely Amazing. Very passionate about what they do, and so considerate. I couldnt make payments on time, they didnt chase me up, and understood perfectly when i explained it. I called around a few places, but i wanted someone who was really helpful and understanding. They were a little bit more expensive, but definitely worth it. I Would Recommend to Anyone.
19 Dec 2011
karenw33 from Crows Nest
For those of us whose pets are part of the family this is a fitting way to say goodbye. The understanding given to us and the dignity given to our pets has been remarkable. Thankyou Beric and Sue for giving us the opportunity to keep our family members together
15 Dec 2011
juliem46 from Laidley
Pets rip took great care with my best friend of 16 years, I felt comfort in knowing that buddy would be looked after, I was treated with understanding and compassion as well..Their service was very dignified.. Many thanks to Beric and sue for bringing my buddy back home to me...
11 Dec 2011
sueb34
Beric and Sue took care of my best mate Sam an 18 year old burmese cat after he was put to sleep. Their service was wonderfully caring and compassionate. They recognised our grief and supported us through the whole process with dignity and respect for our grief. I would highly recommend these people to anyone who has the misfortune to have a beloved pet pass away.
05 Dec 2011
Anonymous from North Toowoomba
You looked after Cassie as we would have done with care and tenderness as she deserved. we cannot thank you enough for your service, and having a personal returning of her ashes was so good
01 Dec 2011
judyr3 from Newtown
""""""""GRACIE""""""" 1994-----2011 My thanks to Sue and Beric for been so compassionate when it came for me to say my goodbye's to """"gracie""""in May 2011 they had one of their caring staff come to the vets to pick her up .You left """""Paw Prints On My Heart"""" """"""R I P""""""you were the most loyal,loving & beautiful dog of 17 years 1month she was such a pleasure too own gave me such joy and happy times.the memories will always be in my heart.She is now with my other dog ""April"" (2008)watching over me every day.I would recommend ""Pets Rest in Peace'' i have used them twice the support and service was great Sue and Beric thanks for your kind and carering support
23 Nov 2011
Midnight from Westbrook
Beric and Sue are a very compassionate couple who have provides services to us twice now after the loss of our cat Toby in 2007 and our cat Adda recently Nov 2011.
16 Nov 2011
leonieg from Toowoomba
PetsRIP were prompt, courteous, compassionate and caring in meeting our needs by phone, email, website and personal contact when our beloved 15 year old Silky, Tess, passed away. Beric and Sue are a professional and caring team. We feel that our Tessie was loved and respected while in the care of PetsRIP. She is now home with us again, in her gorgeous cuddly Teddy Bear "urn". So special. I also chose to have a little of my Tessie with me always on my keyring. Thank you, PetsRIP. We strongly recommend this service to anyone in need.
13 Nov 2011
brettg2 from East Toowoomba
Julie and I were so impressed with the prompt, professional and very caring and empathetic service we received from Beric, Sue and their staff when we had to say goodbye to our 17 yr old Golden Retrievor, Beau. They certainly made the very difficult process much easier with fantastic attention to detail.
13 Nov 2011
dawnp2 from Meringandan West
Sue and Beric are such kind,considerate and compassionate folk. They are truely wonderful to deal with under such traumatic circumstances and take good care of your deceased family member.
09 Nov 2011
robb10 from Toowoomba
Highly recommended, our chihuahua passed recently, much loved family pet, Beric & Sue made this whole situation so much easier especially for the children.
26 Oct 2011
maureenr2 from Allora
Einstein passed away 23/10/2011 at the age of 12y & 2m. He was a Samoyed. I was devastated when I found him. Beric & Sue were so everything. They made this disaster so much easier to cope with. I can highly recommend them for any pet service you require.
12 Oct 2011
Dawa from Tenterfield
Sadly I've used Pets Rest In Peace twice this year to farewell my two beloved and very old dogs Liklik and Raskol. As they had been ailing for some time, I picked up a Pets Rest In Peace fridge magnet and made contact with Beric who talked me through what I could do when they passed away. I'd originally just thought of keeping their ashes in an urn, however when I received Beric's brochure, I finally decided on a cabinet that would have a plaque each, their photo and a poem I'd chosen. We live a couple of hours drive from Toowoomba and couldn't face driving there when we were so distressed. On each occasion Sue made the trip for a reasonable fee and collected our babies. Each time Sue left with us a little teddy bear and these now wear our dog's collars and sit upon the cabinet which contains their ashes. Liklik and Raskol had always been together, and I wanted them to remain so. When we lost Raskol, Sue collected him and the cabinet in which Liklik was interred and by the end of the week, our two babies were home again, together again. The cabinet is beautiful and has pride of place in our loungeroom. Beric and Sue were very compassionate, nothing was too much trouble and they helped us immeasurably during such sad times.
09 Oct 2011
lauren13 from Gowrie Junction
I really appreciated the caring and thoughtful service given to my family by Pets Rest In Peace when I lost my much loved cat, Smokey. Their prompt service and phoning us when they had collected my cat from the vet was greatly appreciated. They made this sad time easier to get through for my family. I would highly recommend this service.
03 Oct 2011
jackip1 from Toowoomba
After we lost our dog Jake it was so comforting when Pets Rest in Peace was there for us to help say goodbye, it truly is wonderful that such a service exists after this heartbreaking time.I can certainly recommend them to anyone.Jake deserved the best and the team at Pets Rest in Peace gave him that.Thankyou
01 Oct 2011
merelynd from East Toowoomba
I was devastated when we lost our dog Trixie after a snake bite. The vet recommended Pets Rest in Peace and even made the initial contact with Beric and explained my situation. When I spoke to Beric he had a very gentle way of explaining what they could do for me and Trixie. That afternoon Trixie was collected from the vet and taken into the care of Beric and Sue. About a week later Trixie came home in a beautiful Plaque/headstone for the garden. She now sits out by the pond close to where we spend most of our time. We also were given a beautiful folder with her paw print and a lock of her hair. Wonderful keepsakes of a much loved family member. I would recommend this service to anyone.
30 Sep 2011
margaretr5 from Mooroobool
My beloved dachshund of 12 years passed away suddendly while on holidays with me. My only option was cremation. I contacted Pets Rest in Peace, recommended by the by the Vet Surgery. I found Beric, very professional, carin and compassionate. I fet totally at ease and confident that 'my best little mate' would be put to rest professionally. I would highly recommend their servise and I felt at a reasonable cost, considering a courier was also required to collect her from Murgon to take her to Toowoomba
30 Sep 2011
julief18 from Tanah Merah
I contacted Pets Rest in Peace after my daughter had found it on the internet after our little Maltese passed away from a snake bite. Once I contacted them, I found them to be understanding, thoughtful and very helpful with great compassion. I phoned at 8am on the Monday, gave them out vet's details and that afternoon they phoned me and advised that they had our little puppy with them. I was always kept informed. Once our puppy was ready to be returned, I received another phone call to confirm the day should would be returned. I definitely recommend Pets Rest In Peace who wish to have their little family member taken care of with great compassion and care.
21 Sep 2011
carolb12 from Toowoomba
very very caring and understanding people, they love animals just as much as the people who use their services and am so pleased they are here for us animal lovers.
21 Sep 2011
garym12 from Pakenham
the service was excellent . they were extremely caring . as i was on my way back to Melbourne they cremated my best friend molly immediately to assist me . they were very supportive and counseled me in my grief . everything was very professional . i highly recommend their services.
20 Sep 2011
Anonymous from Cranley
Beric and Sue were very compassionate and understanding when we lost our little Jack Russell. They were very helpful and considerate, and made the loss easier for us in a special way.
15 Sep 2011
tanyaw15 from Stanthorpe
I would highly recomend this service to anyone who loves their pet as much as we loved our Gemma. Although it was a very difficult and sad time for us it was certainly made easier by the compassion and kindness extended to us by Sue and Beric. I also have every faith that our beloved Gemma was in fact treated with the respect and dignity that they promise.
15 Sep 2011
francesd1 from Highfields
I would not hesitate to recommend Beric and Sue to take care of your pet. Losing Tess was a terrible loss to us and we are glad Pets Rest in Peace were there for us right through the process. They are true animal lovers and were very understanding. Thanks to them all. Fran
08 Sep 2011
amandag16 from Roma
They were very kind through a very sad time for us. They were very professional and I would not hesitate in recommending them. Thank you very much.
02 Sep 2011
annem19 from Toowoomba
At a very sad time for us, Beric and staff were very professional and caring, and we would highly recommend them.
01 Sep 2011
rebeccab33
Beric and the staff at Pets Rest in Peace brought us great comfort at a very sad time. Sacha was treated with such care and dignity. Everything was handled and presented beautifully. I would highly recommend this business.
31 Aug 2011
jaynem3 from Glenvale
They were very kind and very professional and would not hesitate to use their services again in the future. Thanks for taking care of our Nala!
29 Aug 2011
maureenlorif from Toowoomba
The morning after our beloved Thor had passed I received a call - a quiet calm voice letting me know that Thor was 'now in their care'- so reassuring that he was with people who cared. My daughter who lives away from home, organized Thor's cremation details by phone and email as he was her dog. I notified Pets Rest in Peace that we would be away for 2weeks, and they offered to organize Thor's ashes and certificates quickly, so that he could come home before we went away. He was delivered home with dignity and respect. We now have a permanent memory of Thor- a beautiful wooden picture frame. Thank you to all concerned.
28 Aug 2011
alext9
Pets Rest in Peace were fantastic in every aspect of our experience with them. From offering kind words and support after having our labrador put down to the beautiful urn we recieved. They had many different payment options to choose from and were very profressional, kind hearted and genuine. They run an exceptional buisness and we couldnt recommend them any higher, if you are ever in the sad situation of losing a pet then you cant fault Pets Rest in Peace. Pets Rest in Peace made our loss a little easier, and we love the beautiful urn we purchased which we have in our loungeroom so always have our dearly missed friend near by.
27 Aug 2011
stephaniep7 from Booval
We never thought we would ever use this type of service, then our little 21 year old cat "Claws" passed away. We wanted to honour her presence in our lives and with a little internet research found just the right urn on the website. From our very first contact with Beric, we felt reassured that she would be dealt with professionally and with dignity. It was no trouble for them to collect from our Vet's premises & Beric phoned to advise when she had been collected. We received information by email & were able to finalise details quickly, with a minimum of fuss. Claws' Urn, Certificates with paw print & lock of fur were delivered back to our home well within the quoted five days by Rebecca, who was very respectful. Thank you.
23 Aug 2011
suet13
beric and sue were wonderful when our beloved max passed away. I would recommend them to anyone. They provide a wonderful service.
22 Aug 2011
Anonymous from Toowoomba
They were very sympathetic, understanding and extremely nice people. Isaac's ashes are now going to be spread with ours (a lot later we hope).
21 Aug 2011
mervn from South Toowoomba
The Vet at Chandlers in Toowoomba recommended Pets Rest In peace. When i rang Beric was very good and organised Bonnie transfer from the vets and let me know Bonnie had been picked up and sent e mail and posted hard copies of there services. We seleted the service we wanted and Beric replied by e mail . We vere very happy with every thing they did for us and Bonnie and returned her ashes back to us. I would recommend your service to anyone who needs their pet looked after
14 Aug 2011
mikeandlorrainer from Kearneys Spring
Both of us are very happy with the total outcome as they showed the respect towards our old mate. Presentation and attitude are a good thing to have. Buster was returned to us in what we asked for and the compassion for us and Buster was great. We will recommend your service to anyone we know that has lost a beloved 4 legged mate
11 Aug 2011
julied11 from South Toowoomba
Terrific service, care and compassion at a time that was devastating for the family. They took care of everything and respected our sadness. i would recommend their service to anyone.
11 Aug 2011
kelliem5
Beric and Sue were amazingly compassionate, understanding and empathetic. Sasha was a loved member of our family and Beric and Sue helped to make such a tragic time in our lives a little easier with the exceptional service they provided. I can't thank them enough for not only what they did for sasha but also the kindness they showed to me. Thank you so much.
09 Aug 2011
berniee from Toowoomba
They (Beric & Sue) are brilliant. They listened to everything we wanted and were so accommodating. The whole process was so simple but so peaceful. We entrusted them with our beloved Molly and what they did was excellent. Have already referred their services to others whom I know.
04 Aug 2011
markc12 from Woodlands
Beric and Sue epitomise professionalism and empathy. We are so thankful for their care and not only did they look after our girl they looked after us. We fully recommend them in every way and they will take very good care of your loved one and you as well.
03 Aug 2011
tamaram4 from Kingsthorpe
We were very pleased with the service.After losing our best mate we were all very lost and broken hearted the kindness and compassion given from Beric and Sue made it a little easier to deal with our loss. The teddy given to us made it easier to explain to the children and gave them something to treasure.The gold paw print and cutting of fur brought a tear to all our eyes but was greatly appreciated. Thank You
23 Jul 2011
jeffangiee from Wyreema
BERIC AND SUE WERE VERY UNDERSTANDING AND COMPASSIONATE AFTER SUSIE HAD BEEN PUT TO SLEEP. THEY BOTH WERE VERY PROFESSIONAL AND PROVIDED US WITH GREAT SEVICE AND WE WOULD NOT HESITATE TO RECCOMMEND THEM TO OUR FRIENDS AND FAMILY.
20 Jul 2011
Anonymous from Toowoomba
They helped us through this sad time with their prompt service and compassion for our situation. Supplied us with all the information we needed via email and post to make our decision easier. Thank you Beric and Sue
16 Jul 2011
lesleyw5 from Westbrook
We had to have our beloved pet dog put to sleep. Beric and Sue collected him from the vet's and took care of him when we couldn't. Their compassion and understanding of our feelings was very comforting. They returned our pet to our care with great care and made our loss a little easier to bear. Their service was wonderful. They had a great selection of products for us to view with prices clearly stated.
15 Jul 2011
sandys7 from Chinchilla
A very caring and Professional Business. I would not hesitate to use Pets Rest in Peace again and would recommend it to anyone that wanted their Darling deceased Pets cared for with dignity and respect. A Credit to Beric and Sue and their Staff.
15 Jul 2011
wendyp5 from Highfields
This was a very professional service, arriving within half an hour of my call. We were all treated with the greatest of respect at a very sad time. There were many options available, from very simple to grand, but all tastefully presented. Highly recommended and congratulations to Beric and Sue on establishing such a wonderful but necessary local business.
10 Jul 2011
jolenet
A fantastic and caring service. Everything was handled in such a professional and sincere manner. I new my little pet of 15 years was handled with respect and dignity. Would recommend to anyone who loses a pet.
07 Jul 2011
vivienk from Toowoomba
AMAZING service!!! Nothing is too much for Beric and Sue... We lost two pets in 3 days ... Our pets were treated like they were human.. Urn selection is great and we have gorgeous memorial's now for our pets..
06 Jul 2011
carlandjudyk from Harristown
The empathy and kindness shown to us by Pets in Peace when our little dog died after 16 years was very important to us. She was part of our family and Berec and Sue were very understanding and mindful of our feelings. We would highly recommend them to anyone who wishes to avail themselves of this type of service for their pets.
04 Jul 2011
maree13 from Grapetree
I would highly recommend them to all true pet owners. I have used another company some years ago and they sent me the wrong hair clipping back of my dog. The clipping that I received was black and white my dog was black and tan. This time I got the right hair clippings back. Beric and Sue do a very good job.
27 Jun 2011
mernaw
Beric and Sue made a difficult time a less traumatic with their expertise, understanding and exceptional level of service. We were able to let our old friend go, without feeling terrible about the whole experience. Though it was a trying time, the advice Sue gave regarding handling our other pets and ourselves was timely. Beric and Sue were so totally understanding of our need for time, and peace of mind. If ever you have the need to let a close animal friend go, - these people should be there with you. They excel at what they do and provide a very personal individualised service.
21 Jun 2011
debram8 from Toowoomba
toowoomba Pets Rest in Peace offered an exceptional service to us during our sad time of our pets passing. The professionalism, kindness and empathy showed by all the staff was very much appreciated by my husband and I. It is comforting to know that, thank you to Toowoomba Pets Rest in Peace our pet will always be with us. Thank you.
19 Jun 2011
robertg11 from Toowoomba
Very professional service, all communications treated respectfully and if you do really appreciate your pet, it's a fitting way for you to say goodbye. Our little dog Charlie who was 14 y.o. had grown up with our 3 daughters and they were devastated when he passed. But we were all pleased with the way he was treated by Beric and Sue and we will use this service again if the need arises.
03 Jun 2011
garyh10 from Cambooya
We had great service. Kept us up to date with what was happening and very understanding. The presentation of the package was well thought out and alot of carer and attention was given to detail.
02 Jun 2011
kyml2 from Rangeville
This is the 4th time we have used them when are pets have died. Always very friendly, sympathetic & supportive.
26 May 2011
sharonn8 from Cotswold Hills
The service we got from Beric was up and above during what can only be describe as a very emotional time for our family. I was pleased to have Beric arrive so quick and dealt with our beloved Misty in a very kind and sympathic way. I found it comforting when he returned with paw print, lock of fur, certificate and teddy bear with Misty's ashes inside and to know us all by name made it very personal for us. I cannot be more grateful for a very professional job done by Beric and his team of workers-right down to ringing about what we would like done with the ashes. Misty went from a well loved pet dog to a well loved teddy bear which is used to comfort the girls when they are sad or taken to bed with them to cuddle to sleep. Thank you again from one very happy family now. Regards Sharon Pengelly
18 May 2011
shellyt from Warwick
Fantastic service and people. In a most devastating time, Beric and Sue make things as easy as they can for you. I can't recommend highly enough, not enough words in vocabulary. CARING, SYMPATHETIC, TRUSTWORTHY, HELPFUL, INFORMATIVE AND LOVING are just a few. Thanks Beric & Sue for looking after my Charlie so caringly
16 May 2011
sandras18
The tragic loss of my best friend "Boof" was made a little easier by the quality service & friendliness that Beric provided. I would recommend "Pets Rest In Peace" to anyone considering pet cremation. I now have my beloved Boof with me forever. Thank you Beric & Sue. S Smith Toowoomba.
06 May 2011
shirleyg3 from Centenary Heights
When my beloved "Nelson" went off to join my other "Fur kids" Sue came to our home to take him for cremation. Her gentle presence was very comforting. She waited until I had composed myself enough to let my darling "Nels" go. Her manner was as I would have expected it to be, very professional, but warm and patient. She handled my loved pet with such tenderness and respect, knowing he was an important member of our family. Our dealing with Beric and Sue on another occasion made it an easy decision to call on them again for their unique service. Our heartfelt thanks and gratitude go to Beric and Sue and their staff.
29 Apr 2011
cherylr2 from Stanthorpe
Beric came to my home, a distance of about 120kms, late in the afternoon to pick up my best mate Paddington B, a beautiful dog, who had passed over the Rainbow Bridge the previous day. He was very professional but at the same time very friendly and compassionate. I felt Paddy was in good hands. A little bear was left with me to hold when Paddy left. I phoned a couple of days later to express my wishes for the cremation and a week after I picked up my mate. At all times I was made feel part of a family and I can't thank Beric enough for being so kind and waiting for my flood of tears to stop. He explained everything that was done during the cremation process and answered all questions I asked. I highly recommend his business to everyone. I would certainly go back if the need arose. Thank you Beric and Sue, you are are blessing.
20 Apr 2011
rayg2 from Roma
I did not know what to expect, but exceeded expectations. I had my dog cremated so I could take him with me wherever I went.
26 Jul 2010
marcs2 from Sylvania
Great experience. Friendly workers and a lovely atmosphere. great value on items in store and in a very nice location
01 Jul 2010
sarahm30 from North Toowoomba
Darling Downs Pets In Peace are such a professional buisness and the staff are just incrediable. Their level of service is remarkable. I was so happy when a friend of mine recomened them to me as they looked after me above and beyond. I would recomend Darling Downs Pets in Peace to anyone who needs this service, you would be taken care of.
01 Jul 2010
kyliet4 from Robina
I can only say great things about Darling downs pets in peace. My dog of 10yrs recently passed away it was a very sad time for me, both Beric and Sue Lees gave me ongoing support and really did help me get through it.Darling Downs Pets in peace are so professional, caring and trusting, I am so happy that I chose to use them their level of service is endless. I would recomend this buisness to anyone who has a loved pet that has passed on and would like to see them in peace.
17 Jun 2010
rebeccah13 from Centenary Heights
Darling Downs Pets in Peace are a remarkable business. When our family pet passed away earlier this year we were absolutely devastated. When we heard about Pets in Peace from a friend, (I'll admit we were a little hesitant about using them), but after calling to make an enquiry all those fears were put to rest. The level of care taken and the standards kept are the same as those in the human funeral industry. They even use a human crematorium, only made on a smaller scale. Our pet was treated as if it was their own, with dignity and respect. There were so many different options to choose from so we could have it all arranged just the way we wanted it to be. The people were so kind and understanding, and more than willing to answer any queries or concerns that we had. It was the perfect way for us to honour our much loved family member.
Details:
Toowoomba, QLD, 4350
Tel: 0746330290
Status:
Verified

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