Reviews by Juded3
Poor communication on so many aspects of our car repairs after an accident. Repairs done so poorly we had to take it to an internal dispute resolution. Very poor customer service. Very poor follow up with repairers and repair standard. I do not recommend this company!
Do not recommend these repairers! Our accident was almost 4 months ago. There was initially 7 weeks of delays with parts etc.. but with almost no communication from repairers or insurance company. We finally picked the car up and it broke down on the way home! We found 18 separate problems with the repairs, including the windscreen still broken from the accident and evidence a rodent had been loose in the car!!
The insurance company returned the car to the repairers for rectification of the repairs. We had to draw on our savings to buy another car, as the repair have taken so long and were so dodgy. The car will be ready this week apparently, but our internal complaint resolution with the insurance company has been finalised and the car will be written off, so gladly we don't have to drive around in a car that has been trashed first by an accident and then by these repairers!
Approximate cost: $6500